Trusted Agent profile · Ilford, Essex

haart Ilford reviews

★★★★★ Excellent

1,084 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

Part of haart, see every office.

haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,084 reviews on two platforms, including 1,062 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,062

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

I should like to praise the attentiveness, proactivity and persistence of Helen Lines in pursuing through to exchange a property for which I was acting as Executor. Unperturbed by the seeming ineptitude of solicitors representing both parties, she constantly challenged them over their failings and general inactivity in attempt to get what should have been a fairly simple transaction over the line. Helen always kept me informed of developments in a timely and efficient manner and saved my sanity on more than one occasion.PositiveResponsiveness, Professionalism

Mark · 22 June 2022

Agent replied · 21 June 2024

Dear Mark, We are glad to hear you received a good service and thank you for this fantastic 5 star review. We wish you all the best from haart Ilford Sales Team. 😊 …

5/5

Google

Izel is really cooperative and helpful throughout the process really appreciated her efforts for all the process work.

Ashish · 28 September 2023

Agent replied · 28 October 2023

Hi Ashish, Thank you for your kind review. All the best, Izel Ok Ilford Lettings

5/5

Google

Fantastic agency with excellent customer service. They helped us from day one especially Rizwan. They took care of clients and everything got done as we requested. Highly recommend it if you are a looking for a professional service and in buying a house

Jasmine · 15 April 2020

Agent replied

Dear Jasmine Iqbal, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

3/5

Google

Used the agents as a Landlord. They got the job done for a reasonable price in a slow period at the beginning of the year but felt that their customer service was a lot to be desired. I felt like I was being pressured to lower the rent only 3 days after is went live on the internet and making statements that were patent lies about the competition I was up against Neither of the other two Estate Agents were asking this of me. The sales pitches were tiring and at times a tad condescending to the point that I was told the tenant's income wasn't that important at one stage. I have this in writing in case anyone from Haart wishes to raise this with me. I was constantly chasing for information and speaking to 3-4 different people that had no clue about the conversation I'd had with someone else in the office the previous day. Even the day before the tenant was due to arrive I was chasing for information about what the process would be, timings, payment etc. Just totally disorganised. They would probably say I was a nightmare client as I was always questioning things they said however, they just weren't very forthcoming. When I raised this, I was told they would only feedback if there was an issue. Maybe I felt like this because I'm a Chartered Surveyor in a different field and could see straight through a lot of things I was being told. They got the job done but if they were more professional tight, I'm sure they would get more trade regardless of their recognised name.

Sherene · 9 December 2016

5/5

Google

Excellent service. Jazz was brilliant. Very professional and knowledgeable while adding a very caring and personable touch. Highly recommend.

Bradley · 29 August 2023

Agent replied · 28 October 2023

Thank you Bradley for the 5 star review and the kind words, it has been an absolute pleasure working with you. Wish you all the best for the future. Jazz haart Ilford

3/5

Google

Used the agents as a Landlord. They got the job done for a reasonable price in a slow period at the beginning of the year but felt that their customer service was a lot to be desired. I felt like I was being pressured to lower the rent only 3 days after is went live on the internet and making statements that were patent lies about the competition I was up against Neither of the other two Estate Agents were asking this of me. The sales pitches were tiring and at times a tad condescending to the point that I was told the tenant's income wasn't that important at one stage. I have this in writing in case anyone from Haart wishes to raise this with me. I was constantly chasing for information and speaking to 3-4 different people that had no clue about the conversation I'd had with someone else in the office the previous day. Even the day before the tenant was due to arrive I was chasing for information about what the process would be, timings, payment etc. Just totally disorganised. They would probably say I was a nightmare client as I was always questioning things they said however, they just weren't very forthcoming. When I raised this, I was told they would only feedback if there was an issue. Maybe I felt like this because I'm a Chartered Surveyor in a different field and could see straight through a lot of things I was being told. They got the job done but if they were more professional tight, I'm sure they would get more trade regardless of their recognised name.

Natalie · 29 October 2016

5/5

Google

I would like to leave a very positive review for Bhupinder Singh Digpal- Really professional and great people person- I am currently in process of completing a purchase via Haart -Ilford - Bhupinder - keep your standard high and I am sure you will be a true success in your career.

Josh · 26 July 2024

Agent replied · 25 August 2024

Dear Josh, thank you for taking time to leave us a review. We really appreciate the kind words. It has been a pleasure dealing with yourself so far and I hope we can help continue in making your purchase a smooth, swift, and pleasurable transaction. haart - Ilford

5/5

Google

Very good estate agents, from seeing the property and making offer they were very helpful in all negotiations and also assisted with liaising with solicitors to exchange of contracts. We dealt with Rizwan Hanif who was always professional and helpful at all times!

Gerry · 10 January 2020

Agent replied

Dear Gerry Deegan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

I would like to say thank you to Ridwan at Haarts who has informed me on the sale of my property all the way. He has been honest and reliable and liaised with both solicitors efficiently. A true Asset at Haarts. Thank you Ridwan.

Mubarak · 29 July 2019

Agent replied

Dear Mubarak Yusuf Patel, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Had a super smooth and straightforward process to get the agreement. Marvellous was fantastic to help me along the way and get everything sorted. She's miraculous marvellous!

Cameron · 2 December 2022

Agent replied · 28 October 2023

Hello Cameron, Thank you so much for the kind words! It means a lot. If you need anything do reach out. Marvellous Awazi - haart Ilford

5/5

Google

Izel was professional in our interactions and I was quite satisfied with how she handled my enquiries.

Okunoren · 28 September 2023

Agent replied · 28 October 2023

Hi Okunoren, Thank you for your kind review. Very much appreciated! Izel Ok - Ilford Lettings - Associate

5/5

Google

Dealing with Haart Ilford was very pleasant and quick for renting. Marvellous was really responsive & handled us with quality, we are currently tenants for Haart and are pleased with the services for tenants from Marvellous and the team!

Tanya · 9 February 2021

Agent replied

Thank you Tanya for your great feedback, If you ever need help feel free to contact me :) Marvellous - haart lettings Ilford

5/5

Google

Dealt with Jag must say he is a good guy and very helpful keep up the good work

Prem · 29 August 2023

Agent replied · 28 October 2023

Thank you for the 5 star review, look forward to working with you in the future. Jag haart Ilford

5/5

Google

Izel is supporting and hardworking person who consider our preferences and help us in getting a perfect accommodation

Prachi · 29 August 2023

Agent replied · 28 October 2023

Hi Prachi, Thank you for your kind review. I appreciate it. Izel Ok Ilford Lettings

5/5

Google

I would like to thank the entire team at haarts ilford branch for their help throughout the sale process of my property with a special thank you to jazz and bhupinder who have been with us every step of the way. I would highly recommend this agent as they have been very helpful in providing up-to-date information and clear instructions on every step of the process.

Daljit · 29 August 2023

Agent replied · 28 October 2023

Thank you Daljit for the great 5 star review, really appreciate your kind words and looking forward to getting this through to completion. Jazz haart Ilford

5/5

Google

Upon receiving a phone call from Bhupinder Singh I found him extremely understanding - making first time buying experience seamless. He was so kind, patient and was it was like talking to someone home from home (Truly acting as a family member). Thank you for being with us from beginning to end and helping us make our dreams come true! Thanks a million again : )

Seema · 29 August 2023

Agent replied · 28 October 2023

Thank you Seema for the 5 star review, wishing you all the best for the future. Bhupinder haart Ilford

5/5

Google

I recently had a great experience with Haar Ilford. Bhupinder is very professional and helpful. Thank you for everything.

Kazi · 30 July 2023

Agent replied · 28 October 2023

Dear Kazi, thank you for your 5 star review it is much appreciated! Bhupinder from Haart Ilford.

5/5

Google

Jazz Rai and Gero La Lomia were exceptionally supportive and consistent throughout my sale and purchase. They got the desired results for 3 people in our chain thus far. Excellent level of professionalism from both members of the team throughout.

Aziz · 28 October 2020

Agent replied

Dear Aziz, thank you for your 5 star review! It has been a pleasure helping you sell and buy your new home, I wish you and your family all the best! Gero haart Ilford

5/5

Google

she is very excellent service..

Jannatul · 14 January 2026

Agent replied · 16 January 2026

Hi Jannatul, thank you for the kind words. Kind Regards Naurin Of Haart Lettings Ilford

5/5

Google

That was nice and humble meeting with sartu. Such an lovely lady.. love it..

Naeem · 24 November 2023

Agent replied · 21 June 2024

Hi Naeem, Thank you for your kind review. Sartu - Ilford Lettings

5/5

Google

Thanks to the Haart Ilford. Our advisor Marvellous Awazi is very professional and supportive. We have really found a good house. Highly recommended. The service is amazing.

Yashika · 28 October 2022

Agent replied · 28 October 2023

Hi Yashika, I am glad you received a good service. Anything more I can help with let me know Kind regards, Marvellous Awazi

5/5

Google

My contact was a lady called Marvellous. she was simply marvellous all through. She was professional all through taking time with my questions and concerns, she was also very communicative which is a big plus for me. She went above and beyond her call by acting between the former tenants and myself. I had a hitch free experience, no stress whatsoever and happy at the end. Thanks for the experience. My name is Zac Omololu

Zaccheus · 28 October 2022

Agent replied · 28 October 2023

Hi Zac, Thank you for such a lovely review, I really appreciate the kind words. Mainly I am pleased to hear you are happy with the quality of service I gave you. Also glad to hear about your successful move in. If there is anything I can do further, do not hesitate to contact. Marvellous Awazi Ilford Haart lettings

5/5

Google

First class service from Jazz who valued our property to Gero, Jagdeep and Bhupinder who undertook the sale. They were so professional, efficient and very friendly. A special mention has to go to Gero for the way he presented our house on the website. Couldn't fault the team in any way. I would recommend Haart estate agents to anyone.

Val · 23 January 2024

Agent replied · 21 June 2024

Thank you for your 5 star review, wish you all the best. Jazz and haart Ilford team

5/5

Google

Spoke to Nabil Ahmed, he was very friendly and efficient! Looking forward to finding a house

Mahiya · 28 September 2023

Agent replied · 28 October 2023

Hi Mahiya, Thank you so much for the kind words. Will ask my team to keep you posted as new properties come on. Nabil Ahmed- Branch Partner- Ilford haart lettings

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Questions about haart Ilford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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