5/5
GoogleThat was nice and humble meeting with sartu. Such an lovely lady.. love it..
Agent replied · 21 June 2024
Hi Naeem, Thank you for your kind review. Sartu - Ilford Lettings
Trusted Agent profile · Ilford, Essex
haart Ilford reviews
★★★★★
1,034 reviews across 2 platforms
184-188 Cranbrook Road, Ilford, Essex, IG1 4LU
Part of haart, see every office.
haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
Google5/5
GoogleThanks to the Haart Ilford. Our advisor Marvellous Awazi is very professional and supportive. We have really found a good house. Highly recommended. The service is amazing.
Agent replied · 28 October 2023
Hi Yashika, I am glad you received a good service. Anything more I can help with let me know Kind regards, Marvellous Awazi
5/5
GoogleMy contact was a lady called Marvellous. she was simply marvellous all through. She was professional all through taking time with my questions and concerns, she was also very communicative which is a big plus for me. She went above and beyond her call by acting between the former tenants and myself. I had a hitch free experience, no stress whatsoever and happy at the end. Thanks for the experience. My name is Zac Omololu
Agent replied · 28 October 2023
Hi Zac, Thank you for such a lovely review, I really appreciate the kind words. Mainly I am pleased to hear you are happy with the quality of service I gave you. Also glad to hear about your successful move in. If there is anything I can do further, do not hesitate to contact. Marvellous Awazi Ilford Haart lettings
5/5
GoogleFirst class service from Jazz who valued our property to Gero, Jagdeep and Bhupinder who undertook the sale. They were so professional, efficient and very friendly. A special mention has to go to Gero for the way he presented our house on the website. Couldn't fault the team in any way. I would recommend Haart estate agents to anyone.
Agent replied · 21 June 2024
Thank you for your 5 star review, wish you all the best. Jazz and haart Ilford team
5/5
GoogleSpoke to Nabil Ahmed, he was very friendly and efficient! Looking forward to finding a house
Agent replied · 28 October 2023
Hi Mahiya, Thank you so much for the kind words. Will ask my team to keep you posted as new properties come on. Nabil Ahmed- Branch Partner- Ilford haart lettings
5/5
GoogleKept updated thoroughly throughout the process with great communication. Big thanks to Gero! All the best.
Agent replied · 28 October 2023
Thank you Roberto for the 5 star review, wish you all the best Gero haart Ilford
5/5
GoogleFantastic team with brilliant customer service, A big thank you to Jazz and Rizwan for being so patient and professional providing ongoing support. My fiancé and I are confident we will find our dream home with them. Highly recommend!
Agent replied · 28 October 2023
Vlad&kelly Atamanyuk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Ilford.
1/5
GoogleIzel was very unprofessional as she cancelled an appointment left 10min before the viewing time when I was on my way. I finished my job earlier so I can come, booked the taxi for no reason!!! Won’t recommend this agency and this agent especially.
5/5
GoogleJaz was beyond helpful. Her approach was a wonderful balance of being professional and down to earth. Carried herself very respectfully in our family home and was happy to answer a variety of questions. Would highly recommend her to all. Thanks Jaz.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!
5/5
GoogleThe property manager that’s is looking after us since we move in has been very helpful with any queries and sorting the problems. Thanks Aysu Karatas
Agent replied · 28 October 2023
Hi Julian, Thank you - Im glad I was able to assist you. If anything more in the future please just contact me. Aysu Karatas - Property manager
5/5
GoogleAysu is an excellent property manager as she has been able to fix my garden fences as well as remove a humongous tree from the garden.
Agent replied · 28 October 2023
Hi Lavinia, Thank you for your kind words. Aysu is an asset to the company and we are glad you think so too. haart Lettings, Ilford
5/5
GoogleHad a really good experience with the whole team, they always returned my calls and emails promptly. Jazz was great and always went that extra mile.
Agent replied · 28 October 2023
Dear Oliur, Thank you for your 5 star review it is much appreciated! Wish you all the best for the future! Jazz haart Ilford.
5/5
GoogleAs always, Gero was very professional with this transaction, with support from Jazz this was an effortless purchase. We will remain in touch for future purchases.
Agent replied · 28 October 2023
Thank you so much for your feedback, much appreciated! all the best for the future. Haart Ilford.
5/5
GoogleFriendly, attentive service from Riz (one of the senior negotiators); we were particularly impressed and reassured by the fact that everyone in the branch knew about what was happening with the transaction even when Riz was out of the office. Excellent overall!
Agent replied
Dear Anna Maslennikova, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Ilford estate agents
5/5
Google5 Star Estate Agency! Ridwan Hanif was looking after my purchase and I must mention he is the best estate agent ive worked with. Honest and determined. Ridhwans help really made the process easy and stress free. I would recommend Haart anyday!
Agent replied
Dear Shakil M, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents
5/5
GoogleThanks Nabil, Easy and simple process to book a viewing.
Agent replied · 21 June 2024
Hi Ravinshu Thank you for your 5* review! Nabil Ahmed- Branch Partner- haart Ilford
5/5
GoogleI like to thanks Izel for explaining and guiding me in property search to let.
Agent replied · 28 October 2023
Hi Salman, Thank you for your kind review. I appreciate it. Izel Ok - Ilford Lettings - Associate
5/5
GoogleJag was amazing, very professional, punctual and trustworthy. The deal was done quickly and indeed under his advice. Also impressed by the rest of the team and their solicitors who are very quick, responsive and supportive. Would definitely recommend!
Agent replied
Thank so much for your feedback and a 5 star review!
5/5
GoogleBhupinder has been very professional in his job,very punctual,very helpful,he is very good at his job.
Agent replied · 28 October 2023
Hi Mr Bux, Thank you for your 5 star review, it is much appreciated! All the best, Bhupinder from Haart Ilford.
1/5
GoogleI HIGHLY DON'T RECOMMEND THIS AGENCY!!! Very unfriendly agency for disabled people and not very helpful in solving problems. This agency exists only for the process and signing of documentation, but in the background there is a landlord waiting for you who does not follow the regulations. When, after the early termination of the contract, I informed the agent Callum Kai L. about the problems with the studio flat and the landlord, the agent wrote to me that he was shocked because he had been cooperating with the landlord for a long time and there had been no problems with him. This is strange to me because the agency is on the landlord's side and benefits from it. I rented from a landlord (AQS Investment - Yasser S.) who has several houses, which is divided into several rooms for rent as a studio flat. I think taxes are wasted when someone doesn't inspect homes. The corridor and the shared kitchen are very dirty, I didn't notice there was anyone cleaning for a long time. Studio flat there is moisture on the ceiling. There are also children living in the studio flat, there is a high probability that it is not legal. For the second winter season, I had to use a small electric heater because the central heating did not work and although it had been repaired many times. But I paid the same rent, without central heating. It was impossible to leave a heated electric one without being home. I also noticed that the landlord throws letters into the trash that previously belonged to another tenant. This is proof that he is irresponsible. Their feedback will be of little value to me, what matters here is the facts between the landlord.
4/5
GoogleOverall, Gero and Jagdeep got the sale done in a very difficult market. Well done both. Only area of improvement is that Haart should do a check of the buyers deposit and the Agreement In Principle (AIP) before forwarding offers. Thank you Haart Ilford for getting me sold.
Agent replied · 25 August 2024
Congratulations on your move and thank you for you review... all the best or the future.
5/5
GoogleReally really pleased with the service. Anything I needed the haart team helped me out with. Ridwan was always on the ball with my purchase and was available for me all the time. Ridwan, Jazz and the rest of Haart team are excellent!!
Agent replied
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. All the best Gero haart Ilford estate agents
5/5
GoogleI have never come across a person who’s so helpful and understanding honestly. Since this is our first time, Izel offered more than 100% help us to fulfill the legal requirements. I wish her(Izel) all the very best in her professional carrier !!!
Agent replied · 22 October 2024
Thank you so much for your kind 5-star review! We’re delighted to hear that you had a positive experience with our letting services. Our team is dedicated to making the rental process as smooth and stress-free as possible, and it’s fantastic to know we hit the mark for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We look forward to working with you again! Izel Ok, Ilford Lettings
5/5
GoogleJust about to close on a purchase, wanted to say a big thank you to Jazz, she’s worked relentlessly to push this over the line
Agent replied · 28 October 2023
Dear Abdul, Thank you for taking the time to leave us a great review about your experience with us! Thanks haart Ilford sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Ilford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
