Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrian Thomas can always be relied upon. Trustworthy and efficient.
Brian Thomas have always maintained my property and alerted me wherever and whenever the need arose. Always taking permission before taking payment for any potential maintenance requirements that needed attention. Would recommend their services to anyone. Keep up the good work.
Sanjeet · 23 February 2020
Agent replied · 28 May 2023
As a long-established landlord of ours, we are very pleased that you feel this way about our services. Thank you for your kind words Sanjeet.
★★★★★ 5/5
GoogleThe staff in this office are extremely helpful, and always willing to go the extra mile.
Outstanding customer service, especially Amaal.
Would highly recommend them to anyone.
Vikram · 23 June 2018
★★★★★ 5/5
TrustpilotGreat Service & Very Professional Staff
I have recently sold our house and used Brian Thomas. The team at Brian thomas has been very friendly & helped us to sell our house at great price as well as with best service.
Yasir · 24 May 2021
Agent replied · 28 May 2023
Thank you for your kind review Yasir. We are very happy to have assisted you in selling your home.
★★★★★ 5/5
GoogleAmazing service all the way to completion for the purchase of my 1st home.
Krish · 2 April 2025
★★★★★ 5/5
TrustpilotPurchasing our first house with Brian Thomas
Working with Amaal at Brian Thomas has been excellent. His knowledge, professionalism when it came to buying our first home was excellent and we appreciated his continuous help throughout the process including giving his time to facilitate and resolve issues. Will recommend this estate agent from personal experience.
JOSH · 25 July 2023
★★★★★ 5/5
TrustpilotGreat Agency
I like this agency. I honestly find it one of the best and i strongly recommend it to everyone. If you have any problems in your house etc they are always solving them in a short period of time.
Cosmin · 17 February 2020
Agent replied · 28 May 2023
Thank you for your kind review Cosmin.
★★★★★ 5/5
TrustpilotAmazing service
Amazing service all the way to completion for the purchase of my 1st home.
Krish · 14 March 2025
★★★★★ 5/5
GoogleWe recently purchased a property through Brian Thomas who made the whole process straight forward and simple.
We had a bad experience with another company previously and were very disheartened. We saw a property by chance with Brian Thomas and from the very first viewing I found them to be professional, respectful and honest.
A huge thank you to the team - without you all this would not have been possible!
R · 23 June 2019
★★★★★ 5/5
GoogleA brilliant experience. Very efficient, total transparency and extremely approachable.
Zain · 21 April 2025
★★★★★ 5/5
TrustpilotGood service
We've been with this agency for a few years now and we didn't have any issues. The customer service is brilliant. The staff is always happy to help with any issues that may come up.
Andreea · 15 February 2020
Agent replied · 28 May 2023
Thank you for your review Andreea.
★★★★★ 5/5
Trustpilotis the most wonderful agency I have…
is the most wonderful agency I have ever called. There are wonderful people when you have a problem trying with you to find a solution. I am extremely pleased with this agency.
Mr · 15 February 2020
Agent replied · 28 May 2023
Thank you for your kind words Vasile.
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service. Professional and attentive staff who are always happy to help. Would highly recommend this agency to anyone, they have been great to work with.
Juweriyah · 3 March 2021
Agent replied · 28 May 2023
Thank you for your wonderful review Mrs Khan.
★★★★★ 5/5
GoogleBrian Thomas estate agents is a highly professional and trustworthy company. They manage one of my properties and I am extremely satisfied. Highly recommended.
Valllisha · 14 April 2021
Agent replied · 22 June 2023
Thank you for your kind words Valisha. We hope you and your family are well and hopefully will be managing more of your properties in the near future!
★★★★★ 5/5
GoogleWorking with the team at Brian Thomas has been excellent, and everyone has been friendly and helpful. They are all willing to give their time to help resolve any matters, and provide a quick and easy service unlike many others.
Abdullah · 14 April 2023
★★★★★ 5/5
TrustpilotPleased with the services
We’ve rented through the agency few years ago and are still at the same property. They always offer great customer service. I would recommend this agency
Virginia · 15 February 2020
Agent replied · 28 May 2023
Thank you for kind review Virginia.
★★★★★ 5/5
GoogleVery good quality service, Mo handled all our enquiries in a very professional manner and was an excellent middle man between me and the landlords. He answered all questions and was very helpful in finding the best house for me and my family. Strongly recommend going to Mo if you need an agent.
Waleed · 14 April 2021
★★★★★ 5/5
TrustpilotFab Customer Service
If you're looking for a managing agent for your BTL's, then look no further. Brian Thomas provides excellent customer service. Highly recommend them to anyone.
Ms · 14 February 2020
Agent replied · 28 May 2023
Thank you for your review Ms Ghatoura. We look forward to providing our trusted services to you, once again, in the near future.
★★★★★ 5/5
TrustpilotBrian Thomas have been looking after my…
Brian Thomas have been looking after my property for over 15 years. I have always found the staff to be very professional, courteous and helpful.
Pramod · 14 February 2020
Agent replied · 28 May 2023
Thank you for your review Pramod. It has been a pleasure providing our services to such an understanding and considerate Landlord for the last 15 years and we hope our long-established relationship continues for another 15 years!
★★★★★ 5/5
GoogleBrian Thomas were professional efficient and very friendly. They persevered through these hard times snd got us a great result.
Morna · 14 April 2021
Agent replied · 22 June 2023
Thank you for your kind words Morna. We hope you and the family are well and wish to do business with you once again in the near future.
★★★★★ 5/5
TrustpilotSuper professional service
This is the first time I have been compelled to give a review on an estate agent.
S&S · 31 March 2021
Agent replied · 28 May 2023
Thank you for your kind review Mr Wall. We look forward to growing our wonderful business relationship in the near future.
★★★★★ 5/5
TrustpilotI have been Tenant With them for the…
I have been Tenant With them for the past few years , And I always received excellent help. Highly recommend !!
Mrs · 16 February 2020
Agent replied · 28 May 2023
Thank you for your kind words Paulina.
★★★★★ 5/5
TrustpilotGreat service and very friendly and…
Extremely good service from very friendly and helpful staff. My property has been Managed professionally and promptly when/if issues have occurred.
Mrs · 16 February 2020
Agent replied · 28 May 2023
We thank you for your review Mrs Khan.
★★★★★ 5/5
GoogleGreat service 😊all very friendly staff 👍one the most important thing they are very professional ....Thanku so much everyone’s .....
Raj · 14 April 2020
Agent replied · 22 June 2023
Hi Raj, we appreciate your honest review. Thank you and we hope you and your family are well!
★★★★★ 5/5
GoogleWhere do I start, I’ve had a great experience with Brain Thomas. It was difficult finding tenants for our new flat but thanks to the help of brother Mo everything went nice and smooth. Genuine hard working guy couldn’t thank him enough this wouldn’t have been possible without him 👍🏻 …
Shajid · 14 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
