Wards Hythe reviews

★★★★★ 5/5

Google

Wards of Hythe were extremely friendly and helpful. I had every confidence in them and they were great at liaising between me, (the buyer) and the seller. They really treat you as a human being, not just a quick sale. They were very helpful in helping me to buy my house as they knew how much it meant to me. Would highly recommend them for professional and compassionate service.

Laura · 14 June 2020

★★★★★ 5/5

Google

Nothing is too much trouble for the Wards team in Hythe. We bought a property from them this year. Big Mark, kind and polite and super honest, little Mark is excellent, always there to answer questions and did wonders with moving the timeline on, Darren was brilliant and especially in the week before exchange, he kept us informed and calm and then ofcourse there’s lovely Florence who was genuinely pleased and excited for us. Brilliantly team and highly recommend!

Tamsin · 14 June 2023

★★★★★ 5/5

Google

Mark Backhurst is a persons person.His continuous involvement and updates are especially needed at this could be ,stressful time.He has guided me through each stage with endless phone calls and advice.Nothing has ever been too much trouble to him,even after office hours.I would like to thank him profusely and would always recommend Wards to all my family and friends. regards Jan White.PositiveResponsiveness, Quality, Professionalism, Value

Glen · 14 June 2020

★★★★★ 5/5

Google

We have just bought a house through Wards of Hythe and have found the team great to work with. Big Mark, Little Mark and Darren were all a pleasure - very communicative, understanding, efficient and friendly, smoothing the way to a speedy purchase. We would definitely recommend them and would be very happy to work with them again.PositiveResponsiveness, Quality, Professionalism

Ginny · 14 June 2021

★★★★★ 5/5

Google

Wards have been great but 1 person stands out for me , darren cakebread from hythe has helped us out massively chasing our sellers solicitor and great communication, checking in keeping us updated as much as he can!! Thank you Darren

Rikki · 18 August 2023

★★★★★ 5/5

Google

Mark and the team were exceptional when we sold our house in Hythe. We sold over the asking price, received regular updates about our sale and was available to answer any questions we had! Thanks Mark, Mark, Florence, Jodi and Darren!

Hayley · 19 July 2023

★★★★★ 5/5

Google

I would like to say thank you soo much to both Darren and Mark for all the hard work and effort into getting my property sold. It was not an easy sale due to my personal situation and also the complications during conveyancing but they proved very helpful, professional and friendly. Thank you Wards of Hythe.

James · 13 March 2025

★★★★★ 5/5

Google

We purchased a retirement property in Hythe for my elderly mother; a major upheaval for a woman who had been in her large, family home for fifty plus years. There aren’t enough superlatives for Darren Cakebread in the Hythe branch of Wards. He was kind, understanding and gentle with my mother and pushed me to look at a property which I wasn’t initially interested in and which turned out to be the perfect flat. He dealt with solicitor complications and frustrations in a calm manner, kept in touch throughout the whole process and continues to check in to see how mum has settled. He went above and beyond for us through the entire process and I can’t recommend him highly enough.

Naomi · 14 February 2024

★★★★★ 5/5

Google

Whilst searching for a home in & around Hythe earlier in the year, Florence was very helpful, patient, friendly & fun to talk to, nothing seems to much for her & my husband & I haven’t forgotten that, thank you Florence.

Lee · 14 June 2023

★★★★★ 5/5

Google

My dad sold his home with the Hythe Kent team last year, however, he suddenly past away the day before the sales completion date. Everything was put on hold while probate was applied for. I worked closely with Jodie, who was always at the end of the phone for any queries I had...I had loads...didnt understand most of what was going on around me. She was always friendly professional and answered all my concerns, I felt like I was dealing with friend. We have finally got everything sorted and I would like to thank the whole team for their support, efficiency, calling me back when I needed them... I know that may seem like small things, but when you are stressed and grieving, having someone who actually does what they say they will was a great comfort to me...I could carry on dealing with all the other things. Highly recommend all the service dad and I received. A big thank you to you all x

Lindy · 14 June 2022

★★★★★ 5/5

Google

We met Ollie the other week to view a property. He was courteous, well-informed about the property and able to answer our questions. A credit to the Hythe office.

PNJT · 16 November 2025

★★★★★ 5/5

Google

Darren and Mark from the Hythe branch were great in our purchase of our new home. Friendly and professional service from start to finish. Also thank you to Jodi for the regular updates on how the sale was progressing, which was great for peace of mind to know everything was moving forward. Highly recommend this team and thank you for finding us our dream bungalow by the sea! :)

James · 14 June 2023

★★★★★ 5/5

Google

This amazing team, lead by Mark Backhurst successfully completed our difficult challenging and sensitive sale and made everything so easy. Highly professional, answered every call and question quickly, they went above and beyond so again thank you! 5 star for each and every member of staff. Mark Backhurst, Mark Tumber, Florence and Darren. I know friends and family who have used wards before and it's been the same high standards all the way.and we will continue in the future.

FOR · 17 September 2023

★★★★★ 5/5

Google

We had an excellent experience with Wards' team during our property search. Chelsea, in particular, was exceptionally friendly and proactive. She consistently suggested properties that matched our requirements and efficiently organised viewings. We highly recommend Chelsea and the entire team for their professionalism and helpfulness throughout the process. A great experience with this agent.

Alice · 15 March 2024

★★★★★ 5/5

Google

Our experience with wards at hythe has been fantastic very friend and helpful as well as professional they made the whole moving process a lot easier and less stressful for my mum . Little Mark , bigMark ,Daren ,Florence and Jodi have all been amazing . They have guided me whilst I’ve been sorting the move out the support has been fantastic it what has been a difficult decision to make Jodi and I have had so many supportive conversations on the phone both the marks have been so supportive with everything little mark even offered to drive and check on my mum if ever needed. We used wards if hythe to move both my parents when they down sized about 10 years ago and they were great but this time they have been amazing and the support they have given me is really appreciated. I would highly recommend this office to anyone in the future . Thankyou Sue

Sue · 19 July 2023

★★★★★ 5/5

Google

Wards was the only choice for us, with family all over the country and needing a reliable agent to assist our elderly mother in selling her house we couldn't have asked for more. Other agents we initially considered were not the right fit …

Karen · 16 April 2025

★★★★★ 5/5

Google

Just met with Mark from Wards of Hythe about a house we will be renovating. He was brilliantly professional providing some excellent advice and honest recommendations. Thank you Mark.

Amy · 17 September 2023

★★★★★ 5/5

Google

Both Marks, Darren, Angelina and all the team at Wards in Hythe were fantastic in supporting me with my house purchase. Friendly, knowledgeable, and efficient. A great all-round experience. I would not hesitate to use Wards again in the future 😊 …

David · 14 June 2022

★★★★★ 5/5

Google

What an outstanding experience `we had buying a house with Wards in Hythe, Kent thank you. Having dealt with several estate agents during the process I can honestly say the service, help and support we got from your exceptional Team member, …

Fiona · 16 April 2025

★★★★★ 5/5

Google

Great service by Wards today. Was shown around a property by a really lovely lady called Suzanne who was knowledgeable about the area and answered the questions that we had.

Colin · 24 August 2025

★★★★★ 5/5

Google

Couldn't recommend the team at Wards Hythe enough! From Little Mark coming to value and the marketing to Darren who was just an absolute dream to deal with - communication is incredible and ensured we got the sale over the line! Thank you so much for all you all did, Jodi was great as well providing updates along the way!

Stephanie · 14 June 2023

★★★★★ 5/5

Google

Mark at Wards did an outstanding job! We sold our house on the open day! Amazing!

Dawn · 15 December 2025

★★★★★ 5/5

Google

We have found that this branch have been very helpful. We would like to thank especially Florence & Darren who have both dealt with the problems that we had and have made us feel one of the family.

Bill · 14 June 2022

★★★★★ 5/5

Google

The service we have received from Wards has been truly exceptional. Their asistance on complicated issues has been first class. 'Big' Mark has been especially good.

Robert · 14 June 2023