Trusted Agent profile · Hythe
★★★★★
149 reviews across 1 platform
16 High Street, Hythe, CT21 5AT
Wards's office in Hythe, at 16 High Street, is rated 4.8 out of 5 across 149 reviews on 1 platform, including 149 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hythe.
Every review we hold for the Hythe office, from every platform, shown as written. First names only.
5/5
GoogleJust wanted to say a huge thank you to the team at Wards (Hythe) for helping my partner and I recently with making some decisions regarding our house, including their mortgage advisor James. Really appreciate everything guys
Hello Aimee, Thank you so much for your lovely review! We're delighted to hear that you and … More
5/5
GoogleGreat experience selling and buying with Wards of Hythe recently. Dealt mainly with Mark Backhurst and Darren Cakebread but all the staff were lovely and very helpful if ever we needed to call. I would highly recommend their services, we had used them previously and didn't hesitate to go back to them when we decided to move.
Hello Jo, Thank you for taking the time to leave a review. We're delighted that we were able to provide you with an excellent service. All the best, Wards of Kent
5/5
GoogleThis is on behalf of my sister Steph - she wants to give a special thanks to Big Mark, Mark, and Darren, they went above and beyond in helping with the sale of her Albert Road property. She really appreciates all you did.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleBig Mark and Darren have been fantastic estate agents in our hunt for a property in the area. We were made to feel very confident and given a lot of useful information about the area and available properties--both pros and cons- and how to go about thinking about what we wanted to buy. We have had excellent advice from Big Mark and Darren and will feel very confident in using Wards at Hythe to find and buy our property here. Thankyou Big Mark and Darren!
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleI cannot praise highly enough the service we have received. Mark is always on hand to assist and makes you feel very welcome. I have to mention Darren who went the extra mile in helping us achieve our dream. Thank you .
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleWould like to specificially mention Big and little Mark plus also Darren on helping us purchase our dream home . We honestly can't thank you guys at Wards Hythe enough . Service has been impeccable. You have been so accommodating , helpful , knowledgeable and gone above and beyond for us to get our family home by the sea . Thank you again for being the best 👌
Hello Scarlett, Thank you for your kind review - we will pass this on to the team! Many thanks, Wards of Kent
5/5
GoogleWe had a fantastic house viewing with Ollie. He was professional, answered all our questions thoroughly, and was genuinely a pleasure to deal with. Thank you, Ollie!
Hi Mel, Thank you for sharing your feedback, it's truly appreciated! We are thrilled to hear about your fantastic house viewing experience with Ollie and will see to it that this is passed on. Many thanks, Wards
5/5
GoogleMaisie and Chelsea have been exceptional in helping us find a home to relocate to. All the teams across kent have been extremely friendly and helpful but …
Dear Sam, We pride ourselves on providing an exceptional service, so it's fantastic to hear that your experience with our team didn't disappoint. … More
5/5
GoogleI must say Florence was excellent, helpful, knowledgeable and extremely friendly. It makes such a difference when someone goes out of their way to help…PositiveResponsiveness, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleMark and the team were so friendly, helpful and knowledgeable. I thoroughly recommend.
Hi Carolyn, Thank you for leaving a review! It's great to hear how helpful and friendly Mark and the team at our Hythe branch have been. Best wishes, Wards.
5/5
GoogleI can thoroughly recommend Wards Estate Agents in Hythe. Their customer service, attention to detail, and willingness to go the extra mile have exceed anything I have experienced in my many dealings with estate agents over the years. We have been Selling a deceased relative's house which is five hours' drive away from where we live. The house had been seriously neglected, but we were not on hand to manage the several problems that would inevitably arise in the process. So it was vital to find an agent who was competent, proactive and whom we could trust. Mark Backhurst, the manager, has kept an eye on the place for us, taken meter readings, and put us in touch with local tradesmen and services when we needed them. He helped arrange the house clearance, informed us when a window was broken by vandals, arranged for repairs and had additional locks fitted to improve security. Most recently he arranged for a drain specialist to investigate the blocked the main drain.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleWard's of Hythe have been outstanding while selling my mum's house. Little Mark, big Mark and Darren have been so hard working and have earned Wards every penny of their commission with the amount of time they put into this sale. We had a couple of time wasters during the sale and the minute the buyer pulled out the branch had new viewings booked by the end of the day. They were so helpful and quite often I would phone them in despair about one thing or another but they were always happy to talk to me and help me with brilliant advice. They always called me straight back if I asked them to. I have no hesitation recommending them to sell your house. Superb!
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleOver the passed couple of months I have had the pleasure of selling a property with Wards of Hythe. Even before we proceeded with the sale proper, this agent was open to advice and guidance as how to go forward. They were recommended given the type of sale I had. In time, once we were ready they placed our property on the market. We came to market in late winter and things can be slow but people started viewing and now we've already completed. (We completed late February). During this process I interacted with the whole team, I think, certainly 'Little' Mark. 'Big' Mark (who has since moved on), Darren, Masie and Chelsie. Not once did I worry about the support I received and the action taken by them. It only leaves me to thank each and every one of you, the Hythe team. keep up the excellent work. Regards Lewis
5/5
GoogleVery helpful, Mark and Jodi were very good at replying to my messages and contacting me as requested. Thank you all
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleExcellent service- thank you to all of the team! We were able to contact, ask questions and were given help really quickly- no question too small. The whole process was explained and we were looked after with 5* service. We would definitely recommend and would most certainly use Wards again.
Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleExcellent service with regular updates and a good outcome
Good afternoon, We appreciate your kind feedback. Thank you for choosing our Hythe branch, we're glad to have been of assistance. Best wishes, Wards of Hythe.
5/5
GoogleThe team @ W&P in Hythe are excellent. I've learnt from experience that online agents have their place but you just cannot beat the knowledge, expertise and support of a local Estate Agent. Particular thanks to both Mark's in this team who were outstanding and made a difficult process for me much easier. Do not hesitate to use their services if you want your property sale done properly - thanks 👏👏👏👏
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleReally happy with the service from Wards. Florence, who showed us the property, was so professional but with a real personal touch. Jodi, our sales progressor was excellent, working hard to get us to exchange with regular updates throughout the process. Really happy with the service provided and no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GooglePurchased my new home through the hythe agent and received fantastic help, support and advice all the way through . Our own agents we sold our property through we're awful and Mark & Ashley helped with everything I needed , even calling out of office hours .would highly recommend to everyone. Thank you so much . Kirsty Banks
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleDefinitely recommend Wards of Hythe, the guys are great very responsive and pro active, with any questions or concern we had. Always felt like they had our best interests at hand. Big Thank You to both Mark’s and Darren for all their help and encouragement.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleVery professional, friendly and helpful from start to end on selling my house. Special thanks to both Marks at the branch. Would definitely use again.
Hi Richard, Thank you for leaving a review! It's great to hear how professional, friendly and helpful you've found our agents to be throughout your entire journey with us. Best wishes, Wards.
4/5
GoogleA good team of estate agents, very helpful, keeping us informed of the process. Did the open day approach which created a number of views and offers. Thank you
Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleFantastic advise, clear communication and professionalism from start to finish. Darren especially has been supportive during the purchase of my first home.
Hi James, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how clear their communication and professionalism has been right from the start to the end of the process of buying your first home. Congratulations, we wish you all the best in your new home! Best wishes, Wards.
1/5
GoogleWards and venders accepted our offer verbally and by email adding the property had been removed from the market. Two days later rang and informed us that they had accepted an offer from someone else. Unethical, unprofessional and untrustworthy.NegativeProfessionalism
Dear Ron Thank you for leaving your review. Whilst we fully appreciate both your frustration and disappointment, we are legally obliged to submit any offers received for a property to the seller up until an exchange of contracts has taken place, even if the property is no longer being actively marketed. On this occasion, another buyer submitted a higher offer with a shorter chain and consequently the seller decided to accept it. We understand that this would have been disappointing and we are sorry for any inconvenience caused. We hope that you are able to secure the purchase of another property in the near future and we would of course be happy to continue assisting you in any way that we can. Kind Regards Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hythe.
