Wards Hythe reviews

★★★★★ 5/5

Google

Mark and the team, notably Darren and Ollie, were outstanding with our recent sale in Lympne. With the market not as buoyant as hoped a buyer was not easy to come by and the team worked patiently with all interested parties. When a buyer was found, they needed an awful lot of ‘hand holding’ and assistance to get the sale over the line and they stepped up to the plate with patience and tenacity. As a remote seller I particularly needed an agent who could assist with anything that needed doing at the property and hand over keys to tradesmen etc. they were all excellent. Thank you Mark, Ollie and Darren Andy Wilson

Ros · 11 August 2026

★★★★★ 5/5

Google

My first experience of Wards in Hythe was a telephone call with Ollie. Ollie was very engaging and approachable, he took time to explain how Wards could help me sell my home, he listened to me and discussed my expectations of the service. He was highly knowledgable of the company and the housing sales within the area. He behaved very professionally. Wards have now completed my house sale. Thank you to Mark, Ollie and Amanda for all your fantastic help for a very timely, and smooth house sale.

Elaine · 19 March 2026

★★★★★ 5/5

Google

We were really pleased with Wards of Hythe. We purchased our house through them . All the staff we had dealings with were very professional but equally very friendly. Mark, Darren and Ollie showed us around the property on the (many ) occasions we viewed it . Amelia and Amanda were always on hand to help progress the sale and keep us updated. Additionally all the staff involved were up to speed on any requests we had. We always received speedy replies and the level of communication was fantastic. We decided to use the solicitors that Wards suggested and those solicitors coupled with Wards of Hythe made the purchase of our new property stress free. We would definitely recommend Wards to anyone buying or selling a property.

John · 16 February 2026

★★★★★ 5/5

Google

After some research locally we chose Wards of Hythe to sell our house. Mark Buckhurst gave us a fair valuation which we accepted, then he and colleague Darren Cakebread along with the team delivered a first class service through to sales completion, exceeding both the house value and our expectations. So it was an easy decision to speak with them again today as I require their services once more and again they've been quick to react and respond. Thanks Guys first class service!

John · 16 February 2026

★★★★★ 5/5

Google

From the moment I walked in, I met Darren Cakebread. Within 20 minutes I had told him situation & I didn't know the area. Told him what I wanted and how much I could afford, he directed me to the properties to view. He instantly understood my needs and wants, within a week I had found my dream property. Darren held my hand throughout the process as and I had no access to technology apart from a mobile phone & Darren guided me with how to work through the whole process. I've had and heard of many bad experiences with estate agencies, but I never once felt this way dealing with Darren, he was brilliant. Darren has stayed in touch, since I completed on the property being my port of call for tradesman, facilities and any general help with getting to know the area. 10/10. Thank you so very much! Mark and Ollie have also been fantastic and Mark was very helpful during one very stressful point of the sale.

Anonymous · 15 December 2025

★★★★★ 5/5

Google

I could not fault the experience we had with the team, from Ollie showing us round the property to the communication with Mark and Darren and the support from Amanda and Amelia when the purchase was underway. Everyone was so kind and attentive with us, and explained the process so clearly as we were first time buyers and had no idea what we were doing!! Big shout out to Darren for his support and advice over the recent weeks, especially as I was in a car accident and badly broke my arm, he called to check in on me and that did not go unnoticed. Thank you all so so much for everything!! Could not recommend them more ☺️☺️

Abigail · 15 November 2025

★★★★★ 5/5

Google

A big thank you to Mark, Mark, Darren, Natalie and Jodi. The service they gave us was excellent - the communication was great, they were very considerate, very helpful to the last. Ditto Richard and Heidi at Martin Tolhurst. Fast forward 3years and we turned to Wards of Hythe again. So reassuring to see Mark & Darren still there. The service they provide is excellent - supporting us through a difficult and lengthy sale (not their fault!) I would highly recommend them to anyone looking for the services of an Estate Agent. Thank you Mark, Darren and Maisie.

Sara · 11 October 2025

★★★★★ 5/5

Google

Thank you Mark, Ollie, Darren Mel and Amanda for giving such outstanding service when selling our home. Special thanks to Amanda who was so proactive and determined when chasing Solicitors and driving communications between all parties.

Daniel · 11 September 2026

★★★★★ 5/5

Google

I had a great experience with Wards Hythe. They sold my little home despite the difficult market they had to deal with. A big thank you to Darren, Ollie, Amanda, Mark and Mel for making this journey more pleasant.

Ines · 11 August 2026

★★★★★ 5/5

Google

To be totally honest we weren’t looking forward to interacting with estate agents when we decided to buy another property, as previous experiences had left us with a very low opinion of this profession. However, we have got to say that we were pleasantly surprised at how helpful, responsive, and professional all the staff were that we came into contact with, particularly Darren, Ollie and Amanda. We would highly recommend Wards Hythe and thank you for restoring our faith.

Julie · 11 June 2026

★★★★★ 5/5

Google

We have just completed the sale of a flat in Hythe, a process that turned out to be far more protracted than anticipated. Throughout, Mark, Olly and Darren at Wards provided exemplary service. Their professionalism, positivity and calm manner were invaluable in keeping the transaction on track. I personally much appreciated Olly’s good humour - it really helped steady my nerves. Highly recommend and thanks Olly. Best wishes. Sarah

Sarah · 15 December 2025

★★★★★ 5/5

Google

Had a property to sell following probate. Darren was extremely helpful through the whole process, setting out various selling options, assisting with sourcing someone for some repair work. Really could not have done more to help. Mark was also really helpful and friendly and helped us with the sale when Darren was unavailable. The whole team there are really professional and helpful and I cannot praise them enough. If you are looking to sell, I would go to them first. Initially I put out an enquiry to another well known agent also, whom i will not name. They didn't even have the courtesy to respond!!

Nick · 24 August 2025

★★★★★ 5/5

Google

We have been so incredibly impressed with the service provided to us by Wards of Hythe Estate Agents. Mark and his team could not have been more helpful and professional in the advice, guidance and patience they showed to us throughout the purchase process. Thank you so much Wards of Hythe! I have pleasure in leaving this very positive recommendation.

Kim · 16 February 2026

★★★★★ 5/5

Google

Wards Hythe was the best Estate agency that we could hope for . We dealt mainly with Darren for the purchase of our new home in Sellindge. Nothing was too much . We did many visits to the property before buying it . Darren was AMAZING. Communication was excellent , I would definitely recommend Darren and Wards to others. A well deserved 5 stars *

Sandrine · 24 December 2025

★★★★★ 5/5

Google

My house sale completed today taking just over 8 weeks. Wards worked so hard for me, showing a lot of potential buyers the house, always keeping me updated with feedback. Mark was very professional and helpful with listing my property and often called to update me. Ollie was a great contact for me always friendly, professional and extremely helpful with putting my mind at ease with any queries. He is a great asset to Wards. Darren too was really good at keeping me updated with progress. Having Amanda keeping things moving between Solicitors was a great help and she always kept me updated with a friendly chat. The whole Hythe Wards Team have put my faith back in Estate Agents and I would not hesitate to recommend them. Using Martin Tolhurst and Abbie Oswald was an easy process with an approachable, efficient Solicitor.

Vanessa · 11 May 2026

★★★★★ 5/5

Google

My experience with Wards at Hythe Kent was very stressful but all the staff (Mark Darren Amelia and Ollie and Amanda ) all did their bit Which created a successful outcome. Now the house is sold I am renting for a year and then will be looking to purchase a house after that and I wouldn’t hesitate to go back to Wards at Hythe. Thank you

Sadie · 16 November 2025

★★★★★ 5/5

Google

I would 💯 recommend Wards of Hythe. The help we got from the whole team was amazing . Mark, Darren, Olly, Amanda and Amelia were extremely helpful and nothing was too much trouble for them. They responded to phone calls and emails very promptly and efficiently. If you want an Estate Agent who has your best interests in mind choose Wards.

Lucy · 15 December 2025

★★★★★ 5/5

Google

The sale of my house has completed now and I have been more than satisfied with all the staff at Wards in Hythe. Polite and helpful at all times, particularly Mark Backhurst who valued the property. His help and general approach is what encouraged me to engage Wards, and when sale was agreed he continued to give help where appropriate. Thank you Wards in Hythe

Tessa · 11 October 2025

★★★★★ 5/5

Google

I cannot thank the team at Hythe Wards enough. We originally met with Mark to put our house up for sale at the beginning of 2024 however changed our minds due to our wedding and honeymoon coming up. We felt we had wasted Marks time but he was completely understanding. Once we had returned from honeymoon we decided to do it for real this time. We once again contacted Mark who came out and we started the process. They were so relaxed and understanding about timings for visits etc due to us having 3 cats and 2 dogs. We very luckily sold within a few days back in October. We then found our new home a couple of weeks later. Due to various reasons, unfortunately, this sale went on for a few months bringing us into March and the pending tight deadline for the stamp duty rise. Thank you to Mark, Darren, Amanda, Ollie and Mel for going above and beyond in their roles to ensure we moved by the end of March. A special thanks to Darren, Amanda and Ollie for putting up with my endless calls and panicking and especially to Darren for making numerous calls on our behalf. I would recommend to anyone looking to sell their house to use this wonderful team. Many thanks to you all, I am only sad that should I ever sell again in the future I wouldn’t be able to use you as I am no longer in your area!

Katherine · 7 April 2025

★★★★★ 5/5

Google

We have been so happy with the support offered to us by Darren Cakebread from the Hythe wards office. Darren has been so helpful in helping us speak to sellers and has always been accomodating with any questions and in answering concerns very promptly. His personal approach, care and clarity has been much appreciated. Would highly recommend any dealings with him at the Hythe branch! Thank you.

Lucie · 25 July 2025

★★★★★ 5/5

Google

Excellent experience all round. Photos and video were really superb. Showed the property off superbly. Always kept up to speed with everything. A professional, friendly service. Made us feel safe and special. Would recommend this office, in particular Ollie Hammond.

Alison · 9 October 2026

★★★★★ 5/5

Google

We have had a very positive experience in the purchase of our property and all the staff at Wards have proved to be extremely professional and willing to go above and beyond expectations. I would particularly like to thank Mark, Darren, Ollie, Amelia and Amanda for their support and hard work.

Carolyn · 15 November 2025

★★★★★ 5/5

Google

Ollie, mark and Amanda have been amazing. Nothing but honest, reliable, extremely professional and they actually cared about my overall experience and not just the bottom line. Selling my property and moving on into a chain of five was an arduous task but they got me over the line and I cannot thank them enough. Absolutely would recommend. Thank you!

Sarah · 11 August 2026

★★★★★ 5/5

Google

Ollie is very likeable indeed, we are thoroughly delighted with his attention to detail and the continued communication/updates from him throughout the process of marketing and selling our flat going a long-way to making the experience a good deal less stressful - thank you and well done 👍🏻 …

Ren · 24 August 2025