Trusted Agent profile · Hyde Park

Benham and Reeves Hyde Park reviews

4.6

★★★★★ Excellent

471 reviews across 2 platforms

32A Sussex Place, Hyde Park, W2 2TH

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Hyde Park, at 32A Sussex Place, is rated 4.6 out of 5 across 471 reviews on two platforms, including 92 Google reviews rated 4.8.

Google logo

4.8 / 5

92

Reviews on Google

This office

Trustpilot logo

379

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hyde Park office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Great service. Always very quick to deal with any issues.

Maivand · 25 January 2024

Agent replied · 23 February 2024

Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R

5/5

Trustpilot

Wonderful experience

Wonderful experience!

Bryant · 25 June 2024

Agent replied · 25 October 2024

Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R

5/5

Trustpilot

A great service and never have any…

A great service and never have any problems.

Richard · 19 January 2024

Agent replied · 23 February 2024

Thank you Richard, it's great to hear you're happy with the service and never have any problems. This is music to our ears! We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Wesley Ramsay has done a good job

Wesley Ramsay has done a good job. Many thanks for the wonderful service!

Sally · 22 September 2023

Agent replied · 23 February 2024

Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar

Omar · 18 November 2022

Agent replied · 23 February 2024

Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R

5/5

Google

I was very happy working with Benhams & Reeves. Worked with a very professional staff including Di, Jade, and Sylvie!

Mark · 25 February 2023

Agent replied · 25 February 2024

Hi Mark, many thanks for sharing a five star rating here and for your kind comments, we're really to happy to hear you've found the team here to be professional, that's great. - David M. B&R

5/5

Trustpilot

I am very pleased with the professional…

I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!

Annie · 6 October 2020

Agent replied · 23 February 2024

Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Professional team

Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.

Kin · 15 March 2023

Agent replied · 23 February 2024

Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R

5/5

Trustpilot

Great experience with Krystal and…

Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process

Rosie · 7 July 2023

Agent replied · 23 February 2024

Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 23 February 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 23 February 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 23 February 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Google

Genuinely very good, responsive and easy to work with.

William · 28 September 2023

Agent replied · 25 February 2024

Hi William, thanks very much for sharing a five star rating here and for mentioning how genuinely good and responsive our Hyde Park estate agents were to deal with. This is great to hear and we appreciate your custom. - Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 23 February 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 23 February 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Google

We just rented a flat through this agency and so far they have been very fair, honest and efficient which is not something you usually find with estate agents.

Ashy · 21 May 2024

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 23 February 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Trustpilot

Nick Hubbard

Very professional service being offered especially their prompt action to locate suitable tenant.

Aga · 23 March 2023

Agent replied · 23 February 2024

Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R

5/5

Google

Saman S was amazing to deal with ! Can’t believe how quickly he wrapped everything up for me. Really responsive, detailed and conscientious. Can’t rate Saman highly enough would 100% use him EVERYTIME!

Julian · 26 February 2019

Agent replied · 25 February 2024

Dear Julian, Appreciate you taking the time to review our Hyde Park office on Google+. I will definitely convey your kind words to Saman and the team. Thank you once again. Kind regards, Emily Taylor, B&R Marketing

5/5

Trustpilot

Professional agency

Great experience, we were assisted by Di and Jade with utmost professionalism

Pietro · 10 March 2023

Agent replied · 23 February 2024

Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R

5/5

Trustpilot

My agent is Mr Di Gong

My agent is Mr. Di Gong

Cathleen · 3 August 2023

Agent replied · 23 February 2024

Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R

5/5

Google

nice agent and always swift on reply and sorting out issues.

Shan · 25 February 2023

Agent replied · 25 February 2024

Hi Shan, thank you for your positive feedback, we're very pleased to hear you've found the lettings service and our team here nice and efficient. - Emily, B&R

5/5

Google

Di is the best real estate agent out there. He helped us find our current flat and handled everything very professional and smooth. Would recommend him to all my friends

Rebecka · 26 February 2019

Agent replied · 25 February 2024

Dear Ms Grimsberg, Appreciate you taking the time to review our Hyde Park branch. I am glad that Di helped you find and move into the right property. I will convey your kind words to the team who will be delighted by your review. Kind regards, Emily Taylor

1/5

Trustpilot

Worst agents I have ever dealt with…

Worst agents I have ever dealt with !!!!!!! CHECK ALL THEIR BAD REVIEWSUtter lies and misleading info from two members of their staff, didn't follow GDPR procedures so I am worried what happens with my data, and when I spoke with their lettings director Mark what a utterly rude, belligerent man!!This is why the Government are banning letting fees from 01 June

Darren · 7 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviewsLeave Benham and Reeves a review

Questions about Benham and Reeves Hyde Park

How many reviews does Benham and Reeves Hyde Park have?

Benham and Reeves's Hyde Park office has 471 reviews across two platforms: 92 on Google, 379 on Trustpilot (across the whole business).

What is Benham and Reeves Hyde Park's rating?

Benham and Reeves Hyde Park is rated 4.6 out of 5 across all 471 reviews, and 4.8 out of 5 on Google from 92 reviews.

Where is Benham and Reeves's Hyde Park office?

Benham and Reeves Hyde Park, 32A Sussex Place, Hyde Park, W2 2TH.

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