Sharman Quinney Yaxley reviews

★★★★★ 1/5

Trustpilot

Poor.

Our actual property sold extemely quickly. In under 1 week. We told the manager of our local branch we wanted to tell quickly and we were advised to use Pirie Palmann as solicitor (Sharman Quinney Conveyancing) so that we could complete by 30th September stamp duty rise. As far as I can tell this was a complete lie and was only done to make some extra commision. We are now still stuck, with an awful conveyancing company and nowhere near completing on our sale with no one from the estate agents doing anything to help push the sale through. AVOID.

Customer · 5 October 2021

★★★★★ 4/5

Trustpilot

viewing as prospective investor.

Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.

Kimberley · 23 February 2022

★★★★★ 5/5

Google

I would have no hesitation in recommending the team at Yaxley to anyone, from a business point of view very professional, from a personal point of view exceptionall friendly, helpful nothing too much trouble, a big thank you to Jo and Chris in particularPositiveResponsiveness, Quality, Professionalism, Value

Gregg · 25 October 2021

★★★★★ 5/5

Google

As a first time buyer I used the services of Sharman Quinney when buying an apartment where the whole team has been extremely supportive and helpful. If you’re looking to buy a property I definitely recommend you getting in touch with this company.PositiveResponsiveness, Quality, Professionalism, Value

Yoanna- · 25 October 2021

★★★★★ 5/5

Facebook

As first time renters, my partner and I are overwhelming happy with our customer service by Joshua and Meghan. They both have made this new start in our lives very easy and simple. Cannot say how happy I am that we were able to have such experienced and professional agents!

Ellie · 23 November 2020

★★★★★ 1/5

Trustpilot

Please avoid and find another agent

Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.

Michael · 10 January 2021

★★★★★ 5/5

Trustpilot

5 stars

Big thank you too Chloe at Sharman Quinney who was helpful from start to finish and made the whole experience as stress free as possible for a first time buyer with no clue what they’re doing.

Jack · 24 October 2024

★★★★★ 5/5

Trustpilot

I am a mortgage advisor

I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through personally,over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade.I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of youRoberto

ROBERTO · 16 September 2020

★★★★★ 1/5

Trustpilot

Unprofessional

Keep receiving calls saying my property is up for rent. My house has never been advertised for rentals. I've explained on numerous occasions that they must have the wrong house number or address and to remove mine from their list.

Jayne · 20 August 2024

★★★★★ 1/5

Trustpilot

I was renting a house from Sharman…

I was renting a house from Sharman Quinney for year and half. I paid them my deposit and a rent for the first month. When I moved in there were problems with the heating (I moved in November). I asked the agency to fix it but they told me that the landlord didn't opt for their maintenance and that I need to contact the landlord about any issues with the house. Since then I was paying the rent to the landlord directly. The landlord was not maintaining the house properly/or not responding to reported issues at all. The boiler was constantly going into error mode. The bath started to leak after a year and for the next half of year we were not able to use it. I was lucky to eventually bought a house for my family and move out, but this is not the end of the nightmare. The agency is keeping my deposit (for 4 weeks now) and the landlord is accusing me of doing damages to the house I have not done. He priced the damages to the amount of the deposit.Stay away from Sharman Quinney as they are co-operating with very rogue landlords.

Hubert · 14 August 2020

★★★★★ 5/5

Google

I have had a fantastic experience with the ladies at the Yaxley branch, nothing was too much for them! They’ve been co-operative and kept me up to date with absolutely everything. They have helped me find my dream home and I will be forever grateful. I can’t reccomend them enough.

Jess · 26 October 2019

★★★★★ 5/5

Trustpilot

Excellent service

Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!

Cherine · 12 February 2022

★★★★★ 1/5

Trustpilot

Pestered by the Cambridge office to get me to use them to sell my father's house

Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.

Phyllis · 11 March 2020

★★★★★ 1/5

Trustpilot

Incompetent, Lazy and good at passing the book

A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.

Wesley · 10 October 2023

★★★★★ 1/5

Trustpilot

Vile vile vile company the senior…

Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..

Mini · 3 May 2021

★★★★★ 1/5

Trustpilot

DO NOT USE SHARMAN QUINNY IN…

DO NOT USE SHARMAN QUINNY IN STAMFORD!!!! our landlord was unfortunately selling the property we had been in 10 years so it was a really tough time for us and we needed a property ASAP!! so we found a property not far from where we currently where and instantly fell in love with it, unfortunately the property was being let by Sharman Quinney, little did we know how terrible our experience was going to be.For starters the agent turned up late to the viewing and didn’t even introduce herself so we didn’t know her name until my dad had to ask her what her name was. My dad asked what the next steps were and instantly wanted to put a holding deposit down as he loved the property and we were running out of time to get a place, the agent said she had to contact the landlord and would get back to us straight away. 2 weeks later, after multiple chasing of the agent and hearing nothing and just being told the agent wasn’t available every time we rang, we finally got the go ahead from the agent.We were just happy to have the property we wanted, even though the agent was rude and belittling. so we got in the property and as a few weeks went by a few things started popping up, like having no hot water, no heating, problems with the pump in the shower, which my dad had to fix himself with his own money as Sharman Quinney were not responding, we moved in the the house in September it is now November and only just had somebody come out to look at the boiler. We have now been told there has been a gas leek since we moved in which we didn’t know about, we have no evidence of any gas safety ( no paper copy of any documents in paper form when we collected keys) so we are now back to no hot water or heating as we have had to turn the boiler off as it’s seriously dangerous.We have had no help, nobody within the Lettings team in that Stamford branch care about the service they are providing to there customers, it’s disgusting and unprofessional.

C · 22 November 2019

★★★★★ 1/5

Google

Absolutely the worst experience I’ve ever had and that’s right across all the dealings I’ve had in my 50 years with anyone. If they put half the effort into doing there job properly as they did in harassing us for payment they’d still be awful. If you are foolish enough to risk using them take nothing they say verbally get everything in writing and I do mean EVERYTHING , they lie continuously and their lazy Sharman Quinny...... if you don’t like my review tough you made our life miserable for 9 months

Allan · 26 October 2019

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid at all cost

Avoid Avoid Avoid at all cost! Put our property up for sale, loads of promises what they were going to do, how many people they had waiting to view our property. Talked into a sole agency, got all signed up then NOTHING not one view in months. Tried to talk to them to progress things and just received arrogant responses. No Not Use!

Mark · 19 December 2022

★★★★★ 1/5

Trustpilot

Very casual and unprofessional…

Very casual and unprofessional behaviour!!!. Lost my daughters keys and asked her to let them into her property, Sharman Quinney arrived late and the viewer was nowhere to be seen. The estate agent then rang the would be viewer, who wanted to reschedule, but this was too late!!!, time had been taken off work and these estate agents are unreliable and come up with every excuse for their lax behaviour!!!. DO NOT use them!!!. My daughter has been on their books six months and this was the first viewing in that time, which they still couldn't get right!!!!!.

Debz · 30 September 2019

★★★★★ 5/5

Google

I had a great experience with the staff at SQ Yaxley. Quick and clear responses to all my questions and really helpful if I needed anything regarding my house purchase. Thank you!

Ivan · 25 October 2022

★★★★★ 1/5

Trustpilot

Terrible letting agency!

Terrible letting agency, would never recommend them. Staff are not helpful at all and don't seem to care. Spent 1 year as a tenant with them and it was more than enough. Never replied back to emails or call me back. Don't pursue to sort issues out. We was chasing constantly, we ended up waiting around for viewings that never happened. Was even asked on one occasion to show a tenant round as they had double booked then didn't show anyway! Even if its the home of your dreams I would avoid at all costs.

Natalie · 20 June 2019

★★★★★ 5/5

Facebook

We were very impressed with Simon Masters and Laura Beard's excellent mortgage advice - they showed great resilience and drive to enable our transaction to reach exchange. They always made themselves available to help us and provided excellent levels of customer service throughout.

Cesca · 2 February 2021

★★★★★ 1/5

Trustpilot

Whittlesea branch I think

Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.

Wesley · 27 February 2024

★★★★★ 1/5

Google

Please make sure you read these reviews before considering any interaction with this company! Absolutely terrible service, rude, unprofessional and aggressive. They gave me a copy of the wrong contract and are aware that I have someone else’s full details including number, address, email address and full name. They’ve known I have this information for over 2 weeks, and they have made no attempt to retrieve the contract from me. I luckily swapped to W H Brown (the Yaxley branch) who have been nothing but fantastic.

Abi · 26 October 2018