Sharman Quinney Yaxley reviews

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!

Id · 25 May 2026

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 1/5

Trustpilot

Persistent unwanted contact and gazumping

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.

KZ · 13 June 2026

★★★★★ 5/5

Google

Phil Greaves was an absolute star he was friendly, professional and knowledgeable. He helped me out from start to finish and found me a great deal on my mortgage. Totally recommend his services.

Richard · 24 March 2023

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Shaman Quinney as my letting agent. As I live quite far from the property, it was really important for me to have someone reliable managing everything and they truly delivered.

Serdal · 24 March 2026

★★★★★ 5/5

Google

We have just bought our first house and I totally recommend this estate agent!! Very helpful and always trying to explain everything so I could feel safe. Extremely nice people in Yaxley office! Also would like to thank Luca Palumbo for great service as a mortgage consultant !!

Weronika · 25 October 2020

★★★★★ 5/5

Trustpilot

HIghly recommended

We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.

Pat · 24 January 2023

★★★★★ 5/5

Trustpilot

Can’t thank the team at the werrington…

Can’t thank the team at the werrington branch enough they have been tremendously helpful throughout our moving process. Big thanks to Johnathan.Andy and coleen

Consumer · 11 September 2023

★★★★★ 1/5

Trustpilot

Had to give one star when wanted to…

Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.

Julie · 9 February 2020

★★★★★ 5/5

Google

The Sherman Quinney staff based in Yaxley were great. Both Jo and Chris worked really hard to get our property on the market within two days and Jo managed to arrange a deal within 24 hours of our house going on to Rightmove. Highly recommended.

Brian · 25 October 2020

★★★★★ 5/5

Google

Very good experience using Sharman Quinney in Yaxley to purchase my home, the staff have been friendly and helpful all along especially Philip and Joanne who have gone above and beyond to keep me in the loop with everything.

Karen · 10 December 2021

★★★★★ 4/5

Google

We decided to test the market and put our house up for sale. Sharman Quinney, Yaxley, advertised our house at the end of July 2021. Our 1st and only viewing was booked by 9.30am the day the property went on the market. Two hours after the viewing we had an offer. We found Sharman Quinney to be helpful and always returned our calls if we could not get through to them. We experienced a hiccup in the chain, Sharman Quinney kept us fully upto date. Luckily the issue was resolved as quickly as it appeared. We would recommend the Yaxley branch of Sharman QuinneyPositiveResponsiveness, Professionalism

Barbara · 25 October 2022

★★★★★ 5/5

Google

I cannot thank the team at Yaxley enough for their dedication to the sale of my property. From the very beginning to the completion, communication was outstanding. The marketing of my property was amazing and sold within 5 days of going on the market. I cannot recommend them enough for what they did for me. They are friendly, professional and overall great people. Thank you again for all your help, I couldn't have done it without you.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 25 October 2022

★★★★★ 5/5

Google

Very good experience using Sharman Quinney in Yaxley to purchase my home, the staff have been friendly and helpful all along especially Philip and Joanne who have gone above and beyond to keep me in the loop with everything.

Karen · 25 October 2021

★★★★★ 5/5

Google

Philip was very professional and knowledgeable. He made the purchase of my house far less stressful & sought the best mortgage deal for me. Philip was always available to help and advise. Brilliant service - would use again.

Petrie · 25 October 2021

★★★★★ 4/5

Trustpilot

The Cambridge team at Sharman Quinney…

The Cambridge team at Sharman Quinney have just sold our house, great work all the way. We did have a rough start as our buyers buyer fell through twice which delayed things but the team kept me informed, agreed to remarketing to reach a sale. Big thanks to Jack, Katie & all involved.

Ian · 15 July 2023

★★★★★ 5/5

Google

Hannah made the process of selling my house a whole lot easier. Her sheer dedication, meticulous attitude and work ethic meant this was dealt with professionally and efficiently, I shall certainly use Shamen Quinney again in the future and would highly recommend. Well done!

Charlotte · 26 October 2019

★★★★★ 5/5

Google

The team of Chris, Jo, Clare and the unseen Katie were excellent. They were always prompt in answering questions/queries, giving advice and support when needed and pleasant, patient. and polite throughout the process.PositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 25 October 2021

★★★★★ 5/5

Trustpilot

Efficient and good customer service

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Sally · 17 June 2026

★★★★★ 5/5

Google

We were really happy with the service from Sharman Quinney, they chased the sale on a regular basis and kept us updated. Special thanks to Katie and Jo!

Zoe · 25 October 2022

★★★★★ 1/5

Trustpilot

Still advertising a house with foam in…

Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.

Sarah · 11 June 2026

★★★★★ 5/5

Trustpilot

Flat Sale/Mortgage - Orchard Park Branch, Cambridge

Many thanks to all the team at Sharman Quinney, especially Oliver Roper-Gibbs for agreeing a sale on my flat and Vinnie Tesse for arranging my new mortgage.

Robert · 6 November 2024