Trusted Agent profile · Huntingdonshire

Sharman Quinney Yaxley reviews in Huntingdonshire

3.2

★★★★★

218 reviews across 3 platforms

Unit 19, Maltings Square, Broadway Shopping Centre, Yaxley, PE7 3EW, Huntingdonshire, PE7 3EW

Sharman Quinney's office in Huntingdonshire, at Unit 19, is rated 3.2 out of 5 across 218 reviews on three platforms, including 72 Google reviews rated 4.3.

Google logo

4.3 / 5

72

Reviews on Google

This office

Facebook logo

3.4 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

136

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Huntingdonshire office, from every platform, shown as written. First names only.

5/5

Google

This is an excellent team. Our house was sold by them three weeks after going on the market. We were kept apprised of everything in a completely professional - yet extremely friendly - manner. We have come to regard our main contact (Helen) as a friend. We've now come to the end of a long road but SQ and in particular, Helen, has held our hands all the way. If you're thinking of selling in this area - think Sharman Quinney.

Ian · 11 March 2026

5/5

Google

We first contacted Sharman Quinney estate agents several months ago when we were considering selling our property and buying a new home. In the end, we decided to not to sell but to remortgage our current home as a buy to let investment, and also buy a second property, using Sharman Quinney Mortgage Services and Philip Greaves as our Mortgage Broker for both products. We were unsure how the process would work remotely as we were doing all this during lockdown, but we couldn't have been in better hands. Phil was calm and patient - explaining all of the issues we needed to consider, outlining our options, and answering all of our many questions. He was extremely responsive to emails and phone calls, going above and beyond, often working beyond his hours via conference call, going through every aspect of the application process and the various enquiries it presented. He was also extremely professional and hard working, dealing with our sellers' estate agents, replying calmly and swiftly to emails and phone calls as and when they arose, to smooth out the inevitable bumps in the process. We are extremely grateful to Phil for all of his considerable help and hard work and wouldn't hesitate to recommend Sharman Quinney Mortgage Services to anyone in need of an honest, reliable and responsive Mortgage Broker. Thank you for all of your help. Lou & PaulPositiveResponsiveness, Quality, Professionalism, Value

Lou · 25 October 2021

Agent replied · 24 October 2024

Hello Lou, thank you so much for your lovely review! Phil's a real asset to the team and so we're so pleased to hear how happy you are with the service you received in getting a mortgage through us. It can be a very stressful time and we work really hard to try and take this stress away and create a smooth process. We really appreciate your recommendation. All the best in your new home :)

5/5

Google

My husband and I were really pleased with the service we received from the Yaxley Sharman Quinney branch. We viewed the house we went on to buy many times, for long periods of time and both Jo and Chris were so patient and helpful. After agreeing the purchase they allowed us to view the house many times after with various tradespeople, sometimes even driving out to the property to give us the keys. They were always very helpful and lovely to deal with. Thank you and well done!

Emma · 11 October 2021

Agent replied · 24 October 2024

Good morning Emma, thank you for leaving us your review, we really appreciate your feedback and recommendation. We hope that you are very happy in your new home :)

5/5

Google

We have sold through our local Yaxley branch. Jo and Katie who we have had most contact with are both absolutely amazing....we have had constant communication and help and advice from the team..they very successfully matched our buyer, I think is the best approach! no time wasters and no point showing our home to unsuitable buyers..we sold within 2/3 months and will complete within the 14 weeks time frame which during COVID I think is pretty amazing!! Would definitely recommend Yaxley branch 100% Thank you ladies xxxxxx

James · 11 October 2021

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us your review James and thank you for your kind words. We were more than happy to help sell your home and we hope you are very happy in your new one!

4/5

Trustpilot

Fantastic viewing and support

Fantastic viewing and support from Rachael Gill at the Deeping branch. She was kind caring and sensitive with our situation and made the viewing easy. Highly recommend Although we didn’t go with the property we would highly recommend

Emma · 17 November 2025

5/5

Facebook

Tom Bailey-Smith was absolutely fantastic from start to finish. He was responsive and attentive and always willing and happy to go the extra mile to get me across the line. I could not have asked for a better mortgage advisor and were it not for Tom's hard work, dedication and expertise, I would not have been able to secure my house. In my view, Tom went above and beyond, picking up the slack when my buyer's appalling solicitor dropped the ball and even doing their job for them to ensure the sale didn't fall through. I wouldn't hesitate to recommend them.

Joe · 6 May 2021

Agent replied · 22 October 2025

Thank you so much for leaving us your recommendation Joe :)

1/5

Trustpilot

NEVER USE THIS COMPANY

My young family and I were due to move into a property this January. We viewed the property a month before, and Sharman Quinney sent us a contract to sign. Throughout the process communication was very poor. We rang the office more or less everyday in the week up to the move as we had yet to receive a signed contract from the landlord. We were assured everything was progressing but 48 hours before we were due to move in (a date that was agreed by both parties), Sharman Quinney revealed that they had had no contact with the landlord for ten days. Because we were due to be moving in two days time, we had organised movers, new nurseries and schools for our children, and end of tenancy cleaners. All this cost considerable time and money. Sharman Quinney then confessed that the property would not be able to be let to us as there was a burst pipe. Even if this were true, all of this could have been communicated to us days before. If there had been worryingly no contact with the landlord, this should’ve been said to us. Instead, we were left homeless and now have nowhere to move into. As a mother of a family of two children under four, this is incredibly distressing.

Bel · 26 January 2025

Agent replied · 26 May 2026

We're sorry to receive your review. If you haven’t already done so and if the issue has not yet been resolved please reach out. Thank you.

5/5

Facebook

I experienced exceptionally great service from Peter Baker....I couldn’t recommend him enough! Due to my own disorganisation I only had a 3 week window in which to apply and receive my mortgage offer. Peter reassured me it could be done where others couldn’t. I really appreciated all his hard work, professionalism and urgency when dealing with my situation. He had a great manner and explained everything really clearly. I wouldn’t hesitate in returning to Peter in the future. Thank you Peter!

Emma · 20 March 2021

Agent replied · 22 October 2025

Thank you so much for your recommendation Emma 😊 We're really pleased to hear about the excellent service you received from Peter

5/5

Trustpilot

Bought a house

Bought a house, sold a house. Both went through easily and cleanly. The Market Deeping team were attentive and kept us up to date at all times. Many thanks Nigel

Nigel · 10 December 2025

5/5

Google

An amazing experience from beginning to end. Sharman and Quinney, Yaxley were highly recommended to us. Thank you Jo, Jason and Katie the sales progressor who answered all our questions diligently and assisted with paperwork and explaining the legal terminology. Well done team!

Janet · 23 March 2024

Agent replied · 24 October 2024

Good morning Janet, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that your received an amazing service from the team!

1/5

Trustpilot

Tried to rent a flat with them

Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.

Tawazz · 17 October 2025

5/5

Trustpilot

Excellent service

I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.

Mary · 12 August 2025

5/5

Trustpilot

Fantastic service

Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.

Jennie · 22 August 2024

5/5

Trustpilot

A pleasure

We met Craig,who showed us around the house we were looking at Very knowledgeable respected the vendor and property. In short been on the planet a long time and he is the best agent I've ever had to deal with Thank you Craig

TIM · 28 May 2025

5/5

Google

Phil went above and beyond for us, after being told by another company we wouldn’t be able to get a mortgage. Low and behold Phil worked his magic and we had a mortgage and an offer accepted on a house in a matter of weeks. Super helpful and responsive no matter how many silly questions I had, couldn’t recommend him and Sharman Quinney more.

Samantha · 11 October 2021

Agent replied · 24 October 2024

Thank you so much for leaving us your lovely review Samantha. It was our pleasure to help :)

5/5

Google

We have just completed the sale of our house through sharman quinney yaxley branch. All the staff have been so helpful and kept me informed all through the sale. Joe was amazing. She had to deal with a lot of difficulties during the sale and dealt with them professionally and efficiently. If you are looking at selling or buying a house. I can't recommend them highly enough .

Andrea · 11 October 2020

Agent replied · 24 October 2024

Good morning Andrea, thank you for your lovely review. We're so happy to hear that you were well looked after by Jo and the team in Yaxley. We hope you are enjoying your new home!

2/5

Google

Initially I was happy with them, they seemed professional and proactive, but then it became quite apparent that they were pretty uninterested in us when we weren't prepared to increase our offer on a property we were interested in to match the other bids, despite shifting nearly 20k around accounts to show we were serious. At that time I was in the process of working out my SA302's for the lender so was unsure how high I could go. Don't go there expecting pleasant people, I felt like I was imposing when I asked a question, they were impatient and toxic on the phone the last time I spoke with them. Anyway, we've bought in their town with another estate agent.

Antony · 27 May 2024

Agent replied · 24 October 2024

Hi Antony, we are sorry to receive your review. If you would like to discuss this further the Branch Manager would be more than happy to speak to you, please contact us on: 01733 245400

5/5

Trustpilot

Many thanks to Olly and Tawnee

Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.

Linda · 9 September 2025

1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks! The most unprofessional agency I have ever dealt with. DO NOT DEAL with this agency!

Id · 25 May 2026

5/5

Google

Declan was friendly and approachable as soon as we entered the viewing. He was knowledgeable about the house without it seeming rehearsed, didn’t rush us around and answered all our questions. We have viewed countless properties and it was lovely meet such a lovely agent who actually cared about what we were saying.

Tasha · 11 October 2022

Agent replied · 24 October 2024

Thank you so much for leaving us your kind review Tasha. We are delighted to hear how happy you are with the service provided by Declan :)

5/5

Trustpilot

Distasteful service turned around by Fay Wilson

My 5-star rating belongs to employee - FAY WILSON only. My family had to leave a property manager by SQ early (before the end of our contract) as we suddenly had to move to another city. Graciously, our direct letting agent - Rebecca Clarke was able to sort this out with our landlord on the terms we continue to pay the rents and bills until a new tenant moves in and also pay a one-off fee of £730 to scout for a new tenant. This was fair enough as we were the ones who had breached the initial contract and we had no complaints.We paid rents and bills for 1.5months after we had vacated the property and the search for a new tenant was ongoing. Luckily, a new tenant moved in 8days before the expiration of the rent we had paid and we asked SQ to kindly refund us 8days of rent. For four months, countless phone calls and several emails, I continued to speak with Rebecca Clarke about this. Rebecca responded to just a few of my emails, would promise to get back with an update but hardly ever did. I became really frustrated. So one day, I rang the office line again (1 week after my newest follow up email to Rebecca was not responded to) expecting to speak with Rebecca and get the usual empty promises, Fay Wilson answered the phone and said Rebecca wasn't in the office but asked how she could help. Reluctantly, I narrated my four months ordeal. Fay took ownership of the issue, apologized, asked for time to investigate and promised to ring back. Then she rang back. I mean she actually rang back multiple times.I thought this was a taboo at SQ. Even when I was unreachable, she updated me via emails. Long story short, we got refunded the owed sum 2 working days after my first contact with her. Thank you Fay. If only every staff at SQ was half as kind and customer centric as you are, they wouldn't be any negative reviews. I believe Fay is working in a dysfunctional system at SQ because I was appalled by the fact that all my several emails (though addressed to Rebecca Clarke) were sent to a team/ group email address. Someone else, a supervisor ought to have seen at least 1 email and asked Rebecca what was going on here. Fay, you are the Star of my review and the only reason I could still consider recommending SQ to anyone or look forward to working with them in the future. I wish you Fay, all the best in your future endeavors. TAIWO

Taiwo · 28 February 2023

4/5

Trustpilot

Well done Matt and crew!

The market Deeping crew especially Matt made us feel like we mattered. They listened to us unlike others who dictated, meaning we felt supported but in control. Obviously at the start you have lots of contact then a period of calm but towards the last push Matt was instrumental in making sure everyone was working hard to achieve the completion date.When I handed the keys in they gave me a box of random things like alcohol free beer and hair conditioner. It’s a nice gesture and I’m now looking like Michael Myers’s in the free face mask 🙈

Janet · 10 February 2023

5/5

Trustpilot

Excellent Service

Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.

Claudius · 7 November 2025

5/5

Google

having dealt with Charlotte from the Yaxley branch i found her knowledgeable and easy to deal with, and was kept informed of options within my price range in a timely manner.

Barry · 23 March 2024

Agent replied · 24 October 2024

Hi Barry, thank you for taking the time to leave us a review. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Charlotte.

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