Trusted Agent profile · Huntingdonshire
★★★★★
311 reviews across 3 platforms
17 Great Whyte, Ramsey, PE26 1HG, Huntingdonshire, PE26 1HG
Sharman Quinney's office in Huntingdonshire, at 17 Great Whyte, is rated 3.6 out of 5 across 311 reviews on three platforms, including 117 Google reviews rated 4.7.
117
Reviews on Google
This office
60
Reviews on Facebook
Business-wide
134
Reviews on Trustpilot
Business-wide
Every review we hold for the Huntingdonshire office, from every platform, shown as written. First names only.
5/5
GoogleViewed 4 properties with Charlotte on Saturday, very friendly and knowledgeable estate agent, answered all questions we had, most helpful and polite.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Charlotte.
1/5
FacebookI would not trust this letting agent! They are given us the run around in regards to giving our deposit back! We left the property end of October and still haven't got our deposit back, I've called a number of times chasing and emailed. It is a joke the person who is dealing with us is Mo, he takes ages to get back to us and doesn't seem to care what so ever. How the hell do I get my money back? We have bent over backwards to try get our money back! Awful letting agent! I recommend you stay far away from this place and find another agent!
Hi Kim, we're sorry to hear that you wouldn't recommend our services. Mo sent the deposit release form on the 16/12 however there was a renewal fee outstanding which meant the deposit was unable to be processed. In order for this to go ahead we need to obtain consent from all the tenants once more which was outlined in the email. Mo has advised that he also spoke to you on the 2nd January but please let us know should you have any further queries.
5/5
GoogleI found the experience with Carrigan and Sharman Quinney to be hassle-free and enjoyable. Everything went very smoothly. Regards Dev RajasansiPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for leaving us your review Dev and for your kind words
1/5
GoogleBad experience mortgage advisor
We are sorry to receive your review, please could you provide further information as to the rating you have provided so we can look into this?
5/5
GoogleProfessional service. Thank you.
Thank you for taking the time to give a kind review, we really appreciate your feedback.
1/5
TrustpilotPlease avoid using Sharman Quinney…
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
1/5
FacebookPlease avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
5/5
GoogleAmy was brilliant and really helpful throughout the whole process! Can't thank her enough :)
Thank you so much for leaving us your review Maia.
5/5
FacebookA massive thank you to the Thrapston branch, we have had the most professional and friendly service we could’ve asked for! They sold our house in a week, then unfortunately our buyers pulled out on the day of exchange! This was obviously very stressful (over Christmas) but they were straight back on it getting us lots of viewings, they have just sold it again for us (above our last offer too 😊) they have been so supportive and at the end of the phone when ever we have needed them! We would 100% recommend them!! Thank you xx
Good morning Carla, thank you for taking the time to leave us a review. We really value our customers feedback and we are delighted to hear that you received such a professional and friendly service from our Thrapston branch. It has been our absolute pleasure in assisting you :) Many thanks.
5/5
FacebookAfter reading reviews me and my other half were concerned whether to use them for our first house mortgage, but as the house was on sale through them we thogh it will be beneficial. So we went ahead, our mortgage adviser is a lovely lady from yaxley office named Viktorija, she was soooo helpfull to us and explained everything in detail as like she was buying and arranging mortgage for her self, we have received such a professional service and lowest mortgage rates from this person that we will be celebrating our best christmas ever, the xmas spirit went from 7/10 to 10/10!!!! Thank you very much! 🍾🥂🥳 🎄
Good morning Aleksandr, thank you so much for taking the time to leave us a recommendation. We're delighted to hear how helpful Viktorija was and we hope you had a lovely Christmas!
5/5
FacebookReally helpful especially Angela who is really efficient with dealing with enquiries and always comes back with a prompt response and is always available and very pleasant to deal with .
Hi Sarah, thank you for taking the time to leave us a recommendation. We really value our customers feedback and we're delighted to hear that Angela provides an efficient and pleasant service.
5/5
GoogleGreat mortgage advice, friendly estate agents who are happy to work around awkward working hours. The ladies in the Ramsey office are so welcoming and helpful to first time buyers, they really do set your mind at ease and are excellent at answering any questions you might have.
Hello, thank you so much for taking the time to leave us a kind review. We really pride ourselves on customer service so we're delighted to hear that you received an excellent service from the team.
5/5
GoogleI highly recommended Sharman Quinney Estate Agents. If you are looking to purchase a house you should defiantly go and speak to Carrigan who is based at the Sherman Quinney Ramsey office. She is kind, friendly and provides you with all the information you need to make your decisions. Carrigan thank you so much for your help and kindness.
You're very welcome :) Thank you for leaving us your kind review!
5/5
GoogleI highly recommended Sharman Quinney Estate Agents. If you are looking to purchase a house you should defiantly go and speak to Carrigan who is based at the Sherman Quinney Ramsey office. She is kind, friendly and provides you with all the information you need to make your decisions. Carrigan thank you so much for your help and kindness.
You're very welcome :) Thank you for leaving us your kind review!
5/5
TrustpilotImpressed with the service so far
Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay
5/5
FacebookI would recommend Amber and the team to anyone, they helped me out no end even when my credit isn’t the best and no one would help me they left no stone unturned, if anyone is looking for a house to rent go and see them, Very helpful will definitely rent though again will be the first place I go.
5/5
GoogleLaura was excellent helping us arrange a mortgage for our new property, particularly as it wasn't a straight forward case!PositiveResponsiveness, Quality, Professionalism
Hello Vicki, thank you for taking the time to leave us this review. All the best with your move
5/5
GoogleI received a very professional service from Sharman Quinney and would recommend their service to anyone selling a house.
5/5
GoogleI have used Sharman Quinney several times over the past few years as both a vendor and buyer and have always found them to be very professional. The team at the Ramsey office, Elaine, Carrigan and Jason have been excellent. This was particularly noticeable during the covid crisis when they still managed to sell my property in a speedy manner with minimum fuss. Thankyou.PositiveProfessionalism
Thank you so much for leaving us your review Mark. We love helping people move and really appreciate your kind words :)
5/5
GoogleAmy Rutter was brilliant. Really worked hard to ensure our mortgage application went through. Thanks!
Thank you so much for leaving us your review Matthew
4/5
GoogleThree weeks in and S.Q. are doing as much as they can to secure a sale for me. My dealings have in the main been with Jason Taylor, who has been very polite, professional and helpful in all aspects. I am sure I will have further positive feedback in due course.PositiveResponsiveness, Quality, Value
Morning Ray, thank you for your review. We're happy to hear that you've gotten off to such a great start!
5/5
GoogleSharman Quinney Ramsey helped my parents relocate and find their new home. From the off they were very informative and helpful and made my parents feel at ease with viewings and dealing with offers. Carrigan and Elaine in particular we’re incredibly helpful and attentive with us. Would recommend to anyone looking to move.
Thank you for leaving us your kind review Jordan, it was our pleasure to help your parents move.
1/5
FacebookWe actually have a letter from a prospective buyer stating we refused to get a certifcate for the buyer when in actually fact I was trying every way possible to obtain one ,also our request to offer a lower price wasnt put to them !!! think some need to learn their job !! this was Thrapston office last year.of course when we brought it up it was all denied !
Hi Glennis, we're sorry to hear that you wouldn't recommend us. If you would like to contact us directly at our head office we will happily investigate your situation to see what has happened here. Many thanks.
5/5
GoogleIts few months since I moved into the house I bought with the help of Sharman Quinney and extremely helpful agent Carrigan. Our purchase was a bit complicated as it go through auction and third parties make a lot of delay. Anyway there is no impossible things for right people. Thanks again!
We're thrilled to hear that you are so happy in your new home Piotras. Thank you for leaving us your kind review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Huntingdonshire office has 311 reviews across three platforms: 117 on Google, 60 on Facebook (across the whole business), 134 on Trustpilot (across the whole business).
Sharman Quinney Ramsey is rated 3.6 out of 5 across all 311 reviews, and 4.7 out of 5 on Google from 117 reviews.
Sharman Quinney Ramsey, 17 Great Whyte, Ramsey, PE26 1HG, Huntingdonshire, PE26 1HG.
