Sharman Quinney Ramsey reviews

★★★★★ 4/5

Trustpilot

The Cambridge team at Sharman Quinney…

The Cambridge team at Sharman Quinney have just sold our house, great work all the way. We did have a rough start as our buyers buyer fell through twice which delayed things but the team kept me informed, agreed to remarketing to reach a sale. Big thanks to Jack, Katie & all involved.

Ian · 15 July 2023

★★★★★ 5/5

Google

Awesome as ever ! Thank you Sean, Hattie and Shae for all you've helped with !

Ramsey · 9 November 2023

★★★★★ 5/5

Trustpilot

Efficient and good customer service

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Sally · 17 June 2026

★★★★★ 1/5

Trustpilot

Still advertising a house with foam in…

Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.

Sarah · 11 June 2026

★★★★★ 5/5

Google

Great service received all round from Sharman Quinney. Carrigan was always helpful, knowledgeable and polite and Amy, mortgage advisor, was superb advising and arranging the financial side.

Joseph · 9 November 2022

★★★★★ 5/5

Trustpilot

Flat Sale/Mortgage - Orchard Park Branch, Cambridge

Many thanks to all the team at Sharman Quinney, especially Oliver Roper-Gibbs for agreeing a sale on my flat and Vinnie Tesse for arranging my new mortgage.

Robert · 6 November 2024

★★★★★ 1/5

Trustpilot

I had to give it 1 star as you can’t…

I had to give it 1 star as you can’t write a review otherwise, so in reality I give them 0 stars!! This company is an absolute sham!! Since the 10th July 2024 my elderly farther has been without hot water and heating, he is boiling pans and the kettle to wash his pots and pans, and carrying boiling water upstairs so he can have some kind of a wash!!! This is absolutely ridiculous disgusting and unacceptable, this company don’t give a fig, all you get is ‘oh, I’ve only just been given this case’ or ‘we are trying to contact the landlord’, this is utter rubbish.Duty of care, none existent !! If you are a landlord I advise you stay away from this farse of a company and seeking renting or selling elsewhere, if you were looking to rent or buy, forget it, stay as far away from this …( I can’t even call it a company)… array of people that do or don’t answer phones or emails under the name of sharman Quinny. My 0 stars stands firm! Avoid at all costs.

Lorraine · 25 July 2024

★★★★★ 4/5

Google

I have had nothing but excellent service from Laura Beard (Mortgage Advisor), she is proactive, professional and personable. She kept regular communication throughout the whole process and was proactive with every step. The SQ Home Conveyancing team on the other hand were nothing short of terrible, I would not recommend their service to anybody (not replying to emails, required constant chasing, left everything to the last minute, constant errors). Their service made Laura shine and I am very grateful for her work.PositiveProfessionalism

Jane · 9 November 2021

★★★★★ 5/5

Google

I just want to give a special shout out to Jason Taylor for his proactive work and getting me my first viewing within days. I look forward to working with Sharman Quinney more in the future.

Richard · 9 November 2020

★★★★★ 5/5

Google

So what can I say . The service we got for carrigan when we started our journey looking for our new home was made so easy ' we was supported on every step of the journey and it has made house finding a real pleasure, carrigan ensured we was kept upto date with all the stages of the purchase she is a real credit to the estate agent business. Well done and thank you eddy and Julie xPositiveProfessionalism

Edward · 9 November 2021

★★★★★ 5/5

Google

Are mortgage advisor Laura was really helpful and responsive to our needs. She answered all our questions and was happy to be at the end of the phone whenever we needed her. Thank you!PositiveResponsiveness

Mandy · 9 November 2020

★★★★★ 5/5

Google

Great service - Carrigan was friendly and knowledgeable, answered all my questions promptly and provided all the information I needed. Really impressed and would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

JR · 9 November 2021

★★★★★ 5/5

Google

Excellent service from Sharman Quinney team in Ramsey Office, Elaine, Jason, Laura and a special thanks to Carrigan for all the viewings and finding a purchaser for our property.PositiveProfessionalism

Ollie · 9 November 2021

★★★★★ 1/5

Facebook

Today I was amased. Feedback from a viewing of my property was "it is a lovely property, but because it has no garage, it's not what I want". But what is so tragic about the 8 months that SQ had my property on their books and a handful of viewings, is that this was the most responsive of all. And what was Amazing about this? SQ description of the property "there is also a garage in a block with power and light with an electric up and over door"

Jacky · 2 February 2021

★★★★★ 1/5

Trustpilot

Sharman Quinney Hampton

Michael · 2 August 2026

★★★★★ 1/5

Trustpilot

I wouldn’t give them a star

I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE

Michele · 29 December 2022

★★★★★ 1/5

Google

Absolutely dreadful. The epitomy of what gives estate agents a bad name. The fact that you now appear to have no record of dealing with me does not surprise me in the least, as we spent 10 months trying to persuade you to include both sellers of the property in any and all communications. I was the one you did manage to communicate with - I do however realise it is a challenge to cc the joint seller in on all emails (that is sarcasm by the way) - it just shows the level of incompetency or, more likely, lack of concern. Now you appear to have no record of someone that has just paid £420 for zero professional service on what was supposed to be a no sale no fee package. I recommend that sellers avoid.NegativeResponsiveness, Quality, Professionalism, Value

Bridget · 9 November 2020

★★★★★ 5/5

Google

I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through, personally, over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade. I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of you RobertoPositiveResponsiveness

Roberto · 9 November 2020

★★★★★ 5/5

Google

Amazing service from Jason and Carrigan and the team at the Ramsey branch. So helpful and very responsive. Thank you for everything you do.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 9 November 2021

★★★★★ 5/5

Google

For ongoing health reasons (of which I was unaware), I withdrew my bungalow., reluctantly from the market and asked for an invoice to pay 'sales package costs' . This was done and payment by transfer is imminent. Throughout, everyone has behaved properly except no agents were available for any of the several viewings, including the buyer. But I would only like an acknowledgement. My compliments to Jason Taylor in particular.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 9 November 2021

★★★★★ 5/5

Google

Viewed 4 properties with Charlotte on Saturday, very friendly and knowledgeable estate agent, answered all questions we had, most helpful and polite.

Shaun · 9 April 2025

★★★★★ 1/5

Facebook

I would not trust this letting agent! They are given us the run around in regards to giving our deposit back! We left the property end of October and still haven't got our deposit back, I've called a number of times chasing and emailed. It is a joke the person who is dealing with us is Mo, he takes ages to get back to us and doesn't seem to care what so ever. How the hell do I get my money back? We have bent over backwards to try get our money back! Awful letting agent! I recommend you stay far away from this place and find another agent!

Kimberley · 30 December 2019

★★★★★ 5/5

Google

I found the experience with Carrigan and Sharman Quinney to be hassle-free and enjoyable. Everything went very smoothly. Regards Dev RajasansiPositiveResponsiveness, Quality, Professionalism, Value

Raj · 9 November 2021

★★★★★ 1/5

Trustpilot

Please avoid using Sharman Quinney…

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kersha · 24 January 2024