Sharman Quinney Ramsey reviews

★★★★★ 5/5

Google

Jason Taylor is a very experienced and knowledgeable estate agent with excellent local awareness of property prices, sales and leads. As a single female who hadn't moved house for 10 years, he was reassuring and straightforward with all the technicalities involved. I would highly recommend him and all the staff there, they were brilliant.

Jane · 9 November 2021

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 2/5

Trustpilot

Dealing with the Great shelford branch…

Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .

Pauline · 28 September 2023

★★★★★ 5/5

Google

Without a doubt the best Estate agents in the area, Sharman Quinney have acted in a thoroughly efficient, professional and courteous manner throughout the process of selling my father’s house. The skills and team work exhibited by Jason Taylor, Elaine Lepik and Carrigan Asher were impressive. Highly recommended.PositiveResponsiveness, Professionalism

John · 9 November 2021

★★★★★ 1/5

Trustpilot

Constantly call you!

We viewed a property with this company and first of all they were late for the viewing - ok these things happen but no call or no apology. We advised them it was not the property for us but told them it wasn’t price it just wasn’t the one for us, however they have constantly called my partner telling him it’s been reduced and he had repeatedly told them it ISN'T the price.

Katie · 7 June 2025

★★★★★ 1/5

Trustpilot

Terrible experience, avoid

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Kim · 11 November 2021

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!

Id · 25 May 2026

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 1/5

Trustpilot

Persistent unwanted contact and gazumping

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.

KZ · 13 June 2026

★★★★★ 5/5

Google

Very impressed with the services provided by Sharman Quinney. They handled everything from valuation to sale and conveyancing. Jason was bang on with the sale price and Carrigan was an absolute star with the viewings. Highly reccomended and will be using again in the future.

Michael · 9 November 2021

★★★★★ 5/5

Google

We would highly recommend this company to anyone planning to buy a property. The entire team is superb, efficient, helpful, and always approachable. I felt completely comfortable reaching out with any questions, never once feeling judged or … More

Aashima · 26 May 2025

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Shaman Quinney as my letting agent. As I live quite far from the property, it was really important for me to have someone reliable managing everything and they truly delivered.

Serdal · 24 March 2026

★★★★★ 4/5

Google

C.Asher has been a massive help with finding a buyer for my home and helping find my future home. She has been a delight to work with and it has been a very pleasent experience and has put my mind at rest.PositiveQuality, Professionalism

Emily · 9 November 2021

★★★★★ 5/5

Trustpilot

HIghly recommended

We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.

Pat · 24 January 2023

★★★★★ 5/5

Google

We purchased a few months ago through Sharman Quinney Ramsey. We can't thank Carrigan or Elaine enough for their support throughout the process. When hiccups arose, they were calm, supportive and encouraging. Highly recommend

Melanie · 9 November 2022

★★★★★ 5/5

Trustpilot

Can’t thank the team at the werrington…

Can’t thank the team at the werrington branch enough they have been tremendously helpful throughout our moving process. Big thanks to Johnathan.Andy and coleen

Consumer · 11 September 2023

★★★★★ 5/5

Google

Very happy with the service received from Charlotte at Sharman and Quinney. She assisted us every step of the way with our purchase. We highly recommend her and the company for anyone looking to buy or sell.

Tracey · 22 April 2025

★★★★★ 1/5

Trustpilot

Had to give one star when wanted to…

Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.

Julie · 9 February 2020

★★★★★ 5/5

Google

My experience with Sharman Quinney was excellent. I was taken care of by Harriet and Chloe, and they were always keeping me up to date with everything. They always explained everything so clearly and took me step by step into purchasing my first ever property!! Thank you!

Tahira · 4 December 2024

★★★★★ 5/5

Google

The sale of our house was delayed time and time again due to our buyers’ awful choice of conveyancers. This caused no end of stress, especially during the latter stages of the process. Lauren and the rest of the team worked extremely hard, often on hold to the conveyancers for well over an hour at a time to try to get us answers. This was very much appreciated and I can see the hard work that went in to try to put my mind at rest. Response time to emails is very quick at SQ and I would not hesitate in using them again.

Emma · 9 November 2022

★★★★★ 4/5

Google

Just purchased our first home via Sharman Quinney. Great service, would certainly use them again. Throughout the process we were looked after by Carrigan & Elaine, they were always available to assist and were quick to keep us updated and answer any questions/requests we had. The only reason this is 4 stars and not 5 is the solicitors that are part of the package via Sharman Quinney. Whilst we did not use them, our seller did and we found that they were unresponsive and there were long periods where our solicitors and Sharman Quinney estate agents were chasing them for updates.

Shaun · 9 November 2022

★★★★★ 5/5

Facebook

As a landlord who has recently had her fingers burnt from a tenant's behaviour and condition they left my property in, I was more than apprehensive about anyone else renting the house and very distrusting. Lucy put all my concerns as a top priority, kept me updated regularly, understood my worries and as a result of her 5 star customer service, I now have a fabulous tenant. I can't speak highly enough of Lucy's help and the service she provided. Her patience knows no bounds! Highly recommend Lucy if you're looking for someone who works with you, supports you and doesn't put any old tenant in your property. Thank you Lucy for being such a star.

Kathryn · 21 March 2018