5/5
Great friendly & professional communication overall
Agent replied · 11 June 2024
Thank you for your 5* review Mark!

Trusted Agent profile · Humberston
Verified
★★★★★
100 reviews across 1 platform
346, Grimsby Road, Humberston, DN36 4AA
Part of Lovelle, see every office.
Lovelle's office in Humberston, at 346, is rated 4.5 out of 5 across 100 reviews on 1 platform, including 100 Google reviews rated 4.5.
Every review we hold for the Humberston office, from every platform, shown as written. First names only.
5/5
Great friendly & professional communication overall
Thank you for your 5* review Mark!
1/5
The person who shows you round properties is awful.not a nice person speaks to you like crap.defintly wouldnt deal with these again
Thank you for taking the time to post two reviews on our Humberston estate agency branch and our Grimsby estate agency branch pages. We believe your viewing appointment was not actually with either of these branches but with our Grimsby lettings business. Your review has been referred to our lettings team. We take our customer service very seriously and we are sorry that you felt our representative agent spoke to you in a detrimental way. This was certainly not our intention. If you would like to discuss the matter with a representative of our business please contact the lettings department directly, we would be happy to discuss this matter with you.
5/5
Friendly and professional team. Really pleased with the service I received. Would highly recommend!
Thank you for your kind words Laura, much appreciated. Samantha.
5/5
Great service throughoutPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Nick!
1/5
They can't quite understand the concept of the courtesy call
Good afternoon Chris, I am sad to see you have left my office a negative review today. You have left us limited information to go on for us to investigate your comments. I can assure you we make hundreds of courtesy calls each week to keep our clients well informed and updated on the sale of their property. I see from your profile that you have left many reviews for all different firms this afternoon, a fair few negative too. If you have indeed had a negative experience with us Chris, can I ask you to make contact with me personally. I would love the opportunity to discuss your review with you direct, if you could contact me at your earliest convenience on s.nicholson-merritt@lovelle-property.co.uk or by telephone on 01472 812250 and ask to speak with Samantha. I look forward to hearing from you.
5/5
Fab agent. Very helpful in buying our new house :-)
Thank you so much for the review James. All best in your new home. Samantha and team.
5/5
Great team of lovely, helpful people. Highly recommend.
Thank you Michael for your positive feedback. I will be sure to pass on your comments to the team. Samantha.
1/5
Rating only, no written review.
Hi Emma, I am sorry to see your 1-star rating and would really appreciate the opportunity to understand your experience. I can't identify your name as a past client or customer, so if you’ve had any issues or concerns with our service, … More
5/5
First Class Service
Thank you for the 5* review Paul! I hope you are settling into your new home. All the best, Sam and team.
5/5
Rating only, no written review.
Thank you so much for the review Matthew, it is much appreciated. Samantha
5/5
Rating only, no written review.
Thank you for your 5* review Livvy!
5/5
Rating only, no written review.
Thank you for your 5* review Steve!
5/5
Rating only, no written review.
Thank you for your 5* review Julia!
5/5
Rating only, no written review.
Thank you for your 5* review Amanda!
5/5
Rating only, no written review.
Thank you for your review Dean!
5/5
Rating only, no written review.
Thank you for your 5* review Amanda.
5/5
Rating only, no written review.
Thank you for your review Carole, it’s much appreciated!
5/5
Rating only, no written review.
Thank you for your 5 star review David!
5/5
Rating only, no written review.
Thank you for your 5 star review Trev.
4/5
Rating only, no written review.
Thank you for your positive review Alan, it is much appreciated.
5/5
Rating only, no written review.
Thank you for your 5* review Clare. Its very much appreciated!
5/5
Rating only, no written review.
Thank you for your 5* review Jill. Much appreciated!
5/5
Rating only, no written review.
Thank you for your 5* review Paul. Much appreciated!
5/5
Rating only, no written review.
Thank you for you 5* review Max, it is very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lovelle's Humberston office has 100 reviews across 1 platform: 100 on Google.
Lovelle Humberston is rated 4.5 out of 5 across all 100 reviews, and 4.5 out of 5 on Google from 100 reviews.
Lovelle Humberston, 346, Grimsby Road, Humberston, DN36 4AA.