Trusted Agent profile · Hull
★★★★★
229 reviews across 2 platforms
358-360 Holderness Road, Hull, HU9 3DQ
William H Brown's office in Hull, at 358-360 Holderness Road, is rated 4.5 out of 5 across 229 reviews on two platforms, including 224 Google reviews rated 4.5.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
5/5
GoogleAbsolute delight to buy a house with the Holderness branch of William H Brown, Charlotte and her team were very helpful and dealt with any inquiry quickly and professionally. Would definitely recommend the company for people buying or selling in the area!
5/5
GoogleExcellent Lettings agency. Liz and Ellie have been fantastic! Moving is stressful, yet I now have my lovely flat, sorted out easily online! Good communication, minimal stress! Highly recommended!!
5/5
GoogleThis estate agents were always very professional and went above and beyond what I expected of them throughout the stressful process of buying a house. Paris Hawley was exceptional, and her customer service skills are second to none. Thank you!
5/5
GoogleFantastic staff at the holderness road branch, Demi and Holly were very professional and went above and beyond there role. From finding a property and keeping me updated and informed through the whole process. Full confidence and excellent communication skills from team. Would highly recommend them if looking for a property.
5/5
GoogleDemi our mortgage advisor was absolutely amazing! Looked after us and sorted everything out she is perfect for a first time buyer! She stayed late and communicated with us the entire way through, thank you so much!
Thank you for taking the time to leave us this amazing 5* review Stephanie. Kind regards Lucy, Customer Relations.
5/5
GoogleI have had a great experience with these guys. The staff are very helpful and keep you informed. I would definitely recommend to anyone looking to buy or sell a house. Thank you to the team, especially Paris.
5/5
GoogleThankyou Charlotte and the team for the helpfulness and professional way you helped us sell our property. I would highly recommend using this Holderness rd office they kept us informed every step of the way . Nothing was to much trouble. Thankyou.
5/5
GoogleRecently bought a property through this branch, Paris and Charlotte were extremely helpful in dealing with a difficult purchase. Always at the other end of the phone or email. Would highly recommend!PositiveResponsiveness, Professionalism
5/5
GoogleWe had the best experience with Demi dealing with our mortgage. Very professional and as first time buyers helped us with any questions along the way. Thank you.
Billy Symes thank your for your fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at William H Brown did a good job helping us through the buying process. Everything was straightforward and any help needed they were always willing. Look forward to working with them again in the future.PositiveQuality, Value
5/5
GoogleBrilliant service and Demi my mortgage advisor was brilliant in helping me purchase my first home.
Thank you for your excellent 5* review and kind words of our dedicated team Abbie. Kind regards, Lucy, Customer Relations.
5/5
GoogleDemi was brilliant from start to finish with our letting. She kept us upto date with the full process. Demi made the full process less stressful for us. Thank you very much June and AllanPositiveProfessionalism
5/5
GoogleHolly and lily were great in keeping intouch with my move and sorted every out for me great team
Dear Mark, thank you for your kind words! We are delighted to hear that Holly and Lily provided you with excellent service and made your move a smooth process. We appreciate your feedback and will be sure to pass on your compliments to the team. If you need any further assistance in the future, please do not hesitate to contact us.
5/5
GoogleWe have recently used these guys to move to a new address in hull, being new to the moving process me and my partner had a lot of questions and Demi our agent was a life saver, she took us through everything slowly and made sure we understood each step of the process, we were able to call her anytime the office was open and she would happily put our minds at ease, would wholeheartedly recommend this agency and would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLovely polite lady explaining everything we needed to know very happy to go ahead with the sale with William H Brown
Thank you for taking the time to leave us your 5* review susan fridlington! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend, extremely helpful and easy to contact if you have any questions! Paris has been great with helping my buy my property.
5/5
GoogleI had the pleasure of dealing with Claire and the lettings team to rent out a property recently, and can't praise them enough. They were kind, attentive, amazingly quick to respond and were always happy to accommodate us. They went above and beyond what I was expecting, and I wouldn't hesitate to use them again ourselves or to recommend them to anybody else! Thank you so much!PositiveQuality, Professionalism
5/5
GoogleExcellent service from our mortgage advisor Demi. Helped with the buying process and got us a great deal
Thank you for your outstanding 5* review Lee. Kind regards Lucy, Customer Relations.
5/5
GoogleFrom the first call, Sam and the team where really helpful. They found a property for my needs quickly and made the whole process stress less. I appreciate all the help and support given
5/5
GoogleGreat service from Charlotte, Paris, PJ and James, would definitely recommend selling and buying through William H Brown!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFound us our rental property after some searching. They sent on links for available, suitable properties and rang us as well to arrange viewings first. Everything was quick and easy.PositiveProfessionalism
5/5
GoogleGreat friendly service, used for both purchased house and mortgage advice with Demi. Completed just before Christmas (08/12)
Hello Ross, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleWhen I put my house up for sale, I looked at many different estate agents, William h brown were the only ones to give me truthful advice, I was very pleased with how they dealt with everything for me. The house was on the market within days and had several viewers. I would like to thank all the staff for their help and excellent service throughout my sale. I would advise anyone to sell or buy through them. Anna
1/5
GoogleI used this branch to sell our house following a recommendation. They certainly talked the talk until we had signed the contracts. Upon signing the contracts it took nearly 3 weeks to advertise the house, even though we were promised a maximum of 5 days. The first draft of the sales particulars looked as though a 5 year old had drafted it. So we had to write our own. They wouldn’t put on a floor plan unless we paid another £300. Bearing in mind we were already paying them £1800. So we had to draw our own floor plan and send it to them. We stated we wanted a ‘for sale’ sign up but this did not turn up for 5 weeks after at least 4 phone calls. They would not return phone calls. They promised the would get the best price for our house which they didn’t, they strongly advised we accepted the offer we had, as the house market looks to be slowing. Only to find out a couple of weeks before completion that the person buying our house was friends with the estate agent. Very disappointed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
