Trusted Agent profile · Hull
★★★★★
229 reviews across 2 platforms
358-360 Holderness Road, Hull, HU9 3DQ
William H Brown's office in Hull, at 358-360 Holderness Road, is rated 4.5 out of 5 across 229 reviews on two platforms, including 224 Google reviews rated 4.5.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
4/5
GoogleWe have recently rented a property from W H Browns - the young ladies in the office were great, but waiting for the checks and references company to contact you back as there is no telephone number and only contact is through email was a nightmare (hence the 4 star - would have been 5). Once that was sorted we had the keys in a couple of days. Really happy and pleased with the house.
5/5
GoogleQuick and excellent customer service support.
Thank you for your lovely 5* review Juddy. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional & friendly too. Special thanks to Demi and Claire!! Would highly recommend them.!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAll the girls on the sales team were very helpful. Giving excellent advice to go for online house sale auction and then guiding me through the various requirements for ID etc. A pre-auction offer was accepted within 2 days of going live. Really pleased with the excellent service and that they have kept me up to date throughout.
5/5
GoogleDealt with Demi and the team a few times over at William H Brown. Professional service throughout.
5/5
Google100% recommend! I can't wait to move on Saturday! Thanks so much to Demi and the team!PositiveResponsiveness
5/5
GoogleGood service, very responsive and accommodating.
Many thanks for your outstanding 5* review Anton Tseklov. Best wishes, Lucy, Customer Relations.
5/5
GoogleClaire Fisher dealt fully and effectively with our property requirements, concerns and requests. She was extremely helpful, friendly, knowledgeable and a pleasure to speak too. Her professionalism resulted in a smooth process from start to finish. Highly recommend the Holderness Road Letting Team as they all were very polite thorough and supportive.
5/5
GoogleI have had the pleasure in using this company three times to find tenants for my properties. Dealing with Demi she has been very efficient and always kept us updated as to viewings and prospective tenant details. Friendly and personable I would recommend their services and will continue to use them myself.PositiveProfessionalism
5/5
GoogleWHB have been great from purchasing my first property to renting one out, making the entire process stress free. The only thing that got wasted was my time researching other agencies.
5/5
GoogleReally pleased with the level of service provided by Demi, from the first viewing to getting the keys. Constantly updating me on the progress and touching base even when there was nothing to update, just to keep the communication flowing. Really could not ask for morePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs a landlord, i have never needed to use or try out another letting agency as i have found the staff (esp. Demi, Claire and Holly) to be professional and courteous with great results. Many thanks to you all and look forward to continued business.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just got our keys for our new house, this company has been great, demi- in hull has been wonderful with everything going on with covid19 her and the company have prossesed everything very smoothly looking forward to many happy memories in our new homePositiveResponsiveness
5/5
GoogleOur experience was good to find the house, though there were minor delays in processing the process was completed properly. Appreciate the welcome kit!
5/5
GoogleI would highly recomend William H Brown estate agents, they were professional throughout the sale of property, friendly staff, i was kept informed of potential buyers and feedback, any queries i had would be listened to and sorted very quickly. This is the secound time i have used them, good company.
5/5
YellFinding the perfect house.
I've been looking for a family house for ages, as soon as William H Brown found one for me, been able to move in very quickly. The staff is amazing, they help you with everything and at any hour of opening times. Very happy with them😊
1/5
GoogleFor the last two days I have been waiting for a phone call from them to arrange a viewing on a property with no response. Wouldn't recommend them if that's how they sell property
5/5
GoogleExcellent service received from Charlotte in regards to my property search, she took the time to understand my requirements which makes a change as other agents were quick to rush me off the phone.
5/5
GoogleMy partner and I viewed a rental and thanks to the great quick work of Demi and Claire we were moved in within a week! Great service and very helpful and responsive with any issues that we had. Thank you :)PositiveResponsiveness
5/5
GoogleHi Holderness road branch was very informative throughout. Very professional and great communication so helpful from day one whilst moving home's. Special mentions to Demi and Claire who did amazing work to have my wishes met. Thank YouPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI received an excellent, friendly, professional and helpful service from Demi throughout my contact with her. Also, Holly sent me all documents/information through speedily & efficiently. Thank you both very much. An efficient and professional service from yourselves and William H Brown.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAlways realistic buying prices and great service.
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleFantastic service from the holderness road team very professional and was there to help me all the way through from valuation to completion day will definitely be recommending them to everyonePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA quick and efficient service with excellent results. Really liked the Open Day concept which worked very well. Would certainly use again although I may choose my own solicitors next time. Really nice helpful people, would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
