William H Brown Huddersfield reviews

★★★★★ 5/5

Google

I called in 4 estate agents to value my property and Georgina went above and beyond to explain the whole process and took her time to explain every little detail. She stood out to me with her professionalism and so far has constantly kept in touch with me to keep me upto date and to make sure I am happy with everything and has answered all my questions. I am so glad that I chose William H Brown to sell my property as they deal with everything and keep me updated, I couldn’t ask for more!PositiveResponsiveness, Quality, Professionalism

Amii · 20 June 2021

★★★★★ 5/5

Google

Absolutely amazing. Both the estate agents and mortgage advisors connected!! I’m a first time buyer and everyone involved has been SO SO helpful. Even though I’m only buying I know they would be amazing at selling too and will definitely be going back when the time comes. They do a lifetime guarantee fee so when I remortgage they will handle the hassle and I won’t be charged another large fee and not only that, I’ve been shown through the entire house buying process which has eliminated any unexpected fees. Would recommend 11/10 for this estate agent. They were not only professional but I actually have a good time chatting with them on the phone! Adapted great with the current situations! I spoke to Georgina and Shona from the branch and our mortgage advisor is Adam, and all three I would recommend highly.PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 20 June 2021

★★★★★ 1/5

Google

Moved in a property witch was absolutely fine until a few weeks in and mould and damp in the property landlord was an absolute nightmare dint do anything to put things right neither did William h brown still waiting on my deposit back so iv had to get solicitor involved

Deacon · 7 January 2025

★★★★★ 5/5

Google

We had been looking for a rental property for some time and saw one advertised with WH Brown in Huddersfield. Within hours of seeing the property online we were looking around what was to be our new home. Within just one week everything was in place for us to plan our move. The service was friendly but efficient and staff were on the ball. We would definitely recommend WH Brown I. Huddersfield. Thank you Amy and Bethany.PositiveResponsiveness, Quality, Professionalism

Leo · 20 June 2021

★★★★★ 5/5

Google

Anne has been incredibly informative, patient and useful with assisting us in getting our first home.

Summer · 20 April 2024

★★★★★ 5/5

Google

Tom was Very friendly, informative and professional from the start and answered all of our questions. We had a few issues with the marketing brochure but they were rectified straight away by Joanne. Our house had been on the market a matter of hours and we got our first viewing appointment. So far so good 😊 👍 …

Darrell · 25 July 2023

★★★★★ 5/5

Google

Excellent service, well organised and paperwork dealt with swiftly. Love my new place! Any issues that arise are dealt with quickly by Amy at the office. Being an electrician she also has put me in touch with numerous landlords requiring works to be completed. Amy took away all the stress of organising the work making my job easier and work load more efficient. Would highly recommend Amy and the team for your future property dealings!

Altaf · 20 June 2021

★★★★★ 5/5

Google

What lovely staff, helpful, and friendly. A special thanks to Amy and joanne.

Mandy · 20 April 2024

★★★★★ 5/5

Google

A pleasant experience from beginning to end. Thanks to both Manveer & Shona for seeing my purchase through to completion. Both were very professional, friendly and considerate. Manveer went above and beyond of what was expected. The conveyancing solicitors were very slow and it put me off but this is something the WHB team had no control over.

Mohammed · 20 June 2023

★★★★★ 5/5

Google

Excellent service, best estate agents in Huddersfield I have recently used Charlotte and her team at William H Brown (Huddersfield) to sell my house. The professionalism and efficient speed to market was outstanding. Through the teams very proactive approach to the market I have sold our house very quickly. The team have been constantly in contact with me keeping me up to date on feedback from buyers and giving me appropriate advice to ensure a smooth process. I would without a doubt use William H Brown again. Highly recommend.

Katie · 21 June 2019

★★★★★ 5/5

Google

Thank you to Joanne & Tom for helping me with the marketing of my property very impressed with their professionalism and advice.

Zoë · 24 August 2023

★★★★★ 5/5

Google

Anne , looked after everything in a very professional & quick manor. I would highly recommend Anne .

Garry · 22 November 2023

★★★★★ 5/5

Google

I'd recommend the mortgage adviser at William H Brown any day of the week! What an absolute dream to work with, she's passionate and really cares about what she does. She keeps you informed every step of the process and even found me a better mortgage than she originally found. Ask for Anne, she deserves a medal let alone a promotion! Go Anne, and thank you.

Jo · 22 November 2023

★★★★★ 1/5

Google

I will never apply for a letting property with this company again. I applied for a property in Brighouse on the 21st December, paid the £96 each fee(£192), for them to call me on the 22nd to say the owner had changed their mind and was selling instead. I was told my money would be refunded within 3 working days, due to Christmas i should have my money back on 29th December. well that date came, no money! I called the lettings office, who said they would speak to accounts and call me back later that day. no phone call.... I called on 2nd January, again said she would contact accounts and call me back, still no phone call, called again on Wednesday to be told my refund was not done on the 22nd, and that accounts were closed over Christmas, but that it had been refunded and will be in my account by the end of the week. She said she had tried calling but it was voicemail, but she didn’t leave a voicemail, so I think she never tried calling back. My phone was free to receive calls all day. On Friday 5th January and i still don't have my money in my account. So they have kept my money for over 2 weeks, for a property that i can’t even rent, due to the owner changing their mind! I called up again and spoke to Amy, who advised that they are a large group and they have to locate the money and refund it, and that it takes time to find it but they had done everything at their end. She said she would speak to accounts and call me back. Again no phone call was received. It is now Monday 8th January and I still do not have the £192.00 that I paid almost 3 weeks ago. I spoke to Amy and she advised that it will be in my account within 2 working days. I have asked for a complaint to be put in but I doubt anything will be done. I have finally got my refund on Wednesday 10th January. Almost 3 weeks….

Kayleigh · 21 June 2018

★★★★★ 5/5

Google

Fantastic experience with William H Brown in the purchase of our new home - from our first meetings with Emily to discuss the mortgage, all the way through to collecting the keys! All the staff are so very very friendly and attentive, but must give special mention to Louella who had to put up with our many questions and many visits to the branch over the course of our purchase :) She was always on hand to answer our queries with a smile and was excellent at keeping us sane throughout this most stressful of times! She was very proactive and exuded confidence and re-assurance to us as first time buyers! Would highly reccomend her to anyone looking to buy a home! Thank you too to Charlotte the branch manager who looked after us for the last couple of days leading up to exchange (which was by far the most stressful part) and again helped to keep us sane and re-assure us! If your looking to buy a home these are the people to go to! Thank you so much again for everything you have done for us. 5 Stars!

Tim · 21 June 2018

★★★★★ 5/5

Google

William H Brown Huddersfield office sold my house for me really quickly. We had viewings before the house advert even hit the internet. They were really quick in getting photos sorted and our details online. After some initial problems at the start with pictures and descriptions this was all sorted and our account was taken on by Louella who was absolutely amazing and kept everything moving quickly and chasing the solicitors etc. Louella certainly gave 100% of her all on our sale and chasing solicitors up and keeping things moving. I can't thank Louella enough for how she kept me going through the whole process and explained what was happening as we went along. William H Brown certainly earned their fee and again I can't thank them enough for getting my house sold quick enough so I didn't miss out on the house of my dreams!

S · 12 December 2017

★★★★★ 5/5

Google

Completed on our first home in May. The experience with the Solicitors was a little of putting & I had no faith in them. Both Charlotte & Shona were fab with keeping us updated, progression of the sale & any advise we needed. Would definitely recommend the team for buying or selling. Thanks guys.

Joanne · 20 June 2023

★★★★★ 5/5

Google

William H Brown Huddersfield office sold my house for me really quickly. We had viewings before the house advert even hit the internet. They were really quick in getting photos sorted and our details online. After some initial problems at the start with pictures and descriptions this was all sorted and our account was taken on by Louella who was absolutely amazing and kept everything moving quickly and chasing the solicitors etc. Louella certainly gave 100% of her all on our sale and chasing solicitors up and keeping things moving. I can't thank Louella enough for how she kept me going through the whole process and explained what was happening as we went along. William H Brown certainly earned their fee and again I can't thank them enough for getting my house sold quick enough so I didn't miss out on the house of my dreams!

Sharon · 21 June 2017

★★★★★ 5/5

Google

I felt confident from the initial meeting that William H Brown would look after me along the sales process, it is however still a leap of faith but I was not disappointed. Through my experience I have a great affinity for estates agents because the amount of work that goes on behind the scenes is so extensive, I had no idea! Louella on the sales team was very efficacious, always in touch updating me at every stage and generally working very hard to ensure a sale and a smooth transaction, a lovely girl and a credit to the company. Within 2 weeks of my house going on sale I had 9 viewings, 2 offers and an offer accepted. There were complications along the way due to errors made by my old conveyancing team which was out of William H Brown's control hence the complition did take a tad longer than hoped. A more than happy customer.

Angela · 21 June 2017

★★★★★ 1/5

Google

I would not touch this agent with my garden shed put one of my propertys with with them a while ago wot a lazy out fit glad to get Reid of them and I had to give 3 months notice

Martin · 3 December 2024

★★★★★ 5/5

Google

Lauryn-Mai has been the best! She is super friendly and helpful, she calls back when she says she will, she emails when she says she will, and is a credit to the lettings team at the Huddersfield branch. Nothing is too much trouble for her, and even if things have been difficult she has never been anything other than professional. I wish more of my dealings were with people and companies like this.

Gilly · 21 June 2019

★★★★★ 5/5

Google

If you need a mortgage advisor I recommend you to contact Anne Luby. She was fantastic, she permanently stayed in touch with me and in 2 days we got the mortgage approved. Continuously she updated me about my application status and all the paperwork that needs to be done. Best of best 💯 …

Roxana · 21 March 2024

★★★★★ 5/5

Google

Excellent service from Louie Baldwin-Wood - great member of staff who helped with everything that I needed. Also kept great contact with me and got back to my calls very swiftly if he was not available at the time of my call. Great member of staff!

Zack · 20 June 2023

★★★★★ 5/5

Google

I can't fault the team at William H Browns at all. They are so welcoming and friendly and really help first time buyers to understand the process. A special mention need to go to Lee P. He was always available to help and went above and beyond his job to support me. So thankful to the everyone there!

Aaron · 23 September 2023