William H Brown Huddersfield reviews

★★★★★ 5/5

Google

I can’t speak highly enough of Anne Luby, the mortgage advisor at Willian H Brown. After my longstanding advisor advised me that I wouldn’t be able to secure a mortgage on the property I’d fallen I love with near Huddersfield, on which I’d had my offer accepted, I was understandably devastated. Shona, the branch manager put me in contact with Anne at the Huddersfield office and she reassured me immediately that she would do her best to help. From that initial phone call when she hand-held me through my options I was more than happy to instruct her to act for me. Within a couple of days she’d presented me with a handful of mortgage providers and talked me through the pros and cons of each, giving me advice in a simple and easily understandable way, after which I chose the best lender to suit my needs and budget. And within two weeks she’d secured me a mortgage with them. Amazing service, conducted by Anne in a professional and personable manner. I wouldn’t hesitate to recommend her.

Jayne · 29 May 2024

★★★★★ 5/5

Google

Anne was amazing and super helpful throughout the entire process. She worked tirelessly to save me money on my mortgage and it was a pleasure to deal with her at every step. Couldn't recommend her highly enough!

Scott · 20 February 2024

★★★★★ 5/5

Google

We would highly recommend Anne Luby for getting us remortgage our property, Anne was Professional, friendly, calm and really helpful.

Ismail · 3 December 2024

★★★★★ 5/5

Google

As daunting a task of buying a new home is as a first time buyer, Anne makes you feel at ease throughout the whole process. She explains the whole process in details, the buying process and explains things in laymen's terms. She's been incredibly supportive to me and my partner in this journey and hopefully she remains to be for our re-mortgaging purposes. Thanks William H brown. Highly recommend :)

A · 18 October 2024

★★★★★ 5/5

Google

Anne Luby was both friendly and professional, i would give Ann and all Agents 100 stars for helping me with my first house in UK. Highly recommended

Larysa · 25 July 2024

★★★★★ 1/5

Google

Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are supposed to do, I might as well have gone with purple bricks as the standard is so low that I am having to do everything myself, including the viewings as the estage agents do not show up. Very disorganised and seems that there is no communication between the colleagues regarding each customer. Extremely frustrating working with this team. Unhappy to pay for them to not do their job. Very disappointing as they seemed like they will provide all services as per contract.

Kirstie · 20 April 2024

★★★★★ 5/5

Google

Cannot thank Anne enough for finding me a good mortgage deal. She found me some amazing deals despite the economic climate and was always available to provide advice whether it was about my mortgage or about moving in general. Thank you, Anne!

Liam · 24 August 2023

★★★★★ 5/5

Google

Cannot recommend Anne Luby enough! She was brilliant, and provided really good and sound advice and helped us get our mortage through! Thank you Anne

Rupinder · 3 August 2024

★★★★★ 5/5

Google

Iv recently just used william H brown and Anne Luby as my mortgage advisor and can’t thank them enough for the making the process so easy! I was first time buyer and i didn’t know much of the process of buying a house or getting a mortgage. Anne took the time to explain everything, taken the stress to a minimum. I am now a homeowner thanks to her!

Jason · 19 October 2024

★★★★★ 1/5

Google

If you’re thinking about purchasing through the Huddersfield branch I would strongly advise against it. If they offer you the chance to keep everything in house and use the solicitors they recommend, again I would strongly advise against it. If you are lucky enough for someone to answer the phone and they tell you someone is going to call you back, don’t believe them.

Ed · 10 November 2024

★★★★★ 1/5

Google

Appointment made with them to veiw a house but no one turned up to let us into the house..... poor service indeed!

Rich · 3 August 2024

★★★★★ 5/5

Google

From valuation, through to the end of the process, staff were knowledgeable, polite, helpful and supportive. Nothing was too much trouble.

Helen · 16 February 2026

★★★★★ 5/5

Google

Jess in lettings was fab, gave me guidance the whole way through the process. Would definitely recommend.

Harry · 16 March 2026

★★★★★ 5/5

Google

Whatever I say, won't be enough! I was buy a property which was not a normal simple, straight forward purchase. It had lots of other entities involved from the seller's side. Everyone at the Huddersfield branch were fantastic, but I'd like to say thank you to Shona and Charlotte who was absolutely amazing. I was kept informed every step of the way regarding my purchase and the team chased all those involved to push matters along. Thank you WH Brown!PositiveResponsiveness, Professionalism

Sarah · 20 June 2022

★★★★★ 5/5

Google

Well where do I start… from Tom who came to value our property ( this was our 4th valuation) to every single member of staff in the office, the whole process was amazing! Tom was the 4th person to value our house after previously trying to sell our property with a different estate agent in 2020. As soon as Tom came though the door he was professional and such a warming person, he sold the company to me that well that we chose to use them whilst Tom was still at our property. Tom was honest with questions we had and we felt he did a fantastic job. From day 1 of our property going on the market we had viewings after viewings after viewings & even an open house. The staff in the office were just superb from the get go, they made sure viewings were close together so it was convenient for us with 2 children. We went away for a week and an accompanied viewer did our viewings, the accompanied viewer even did viewings if I wasn’t available. I was constantly kept up to date with feedback, or second viewings and always felt like i could ring up the branch whenever I had any questions and was never made to feel like a burden. All of the staff were lovely and helpful. A particular member of staff that stood out to me was Louie, on this particular occasion the office was supposed to shut at 4 and he rang me at 5:45 to inform me of an offer. I felt the staff always went above and beyond. I would like to thank the whole team at W H Brown for helping us to sell our home & making it such a stress free process. Your all amazing!!PositiveResponsiveness, Quality, Professionalism, Value

Rosie · 20 June 2022

★★★★★ 5/5

Google

I have enjoyed working with Abbie Oxley, She is knows her job. She is very polite and helpful

Lewis · 16 February 2026

★★★★★ 5/5

Google

Jess, in lettings was very helpful made everything run smooth with process of renting the property. Excellent service

Luke · 16 February 2026

★★★★★ 5/5

Google

Anne Luby helped my daughter every step of the way from putting in her first offer to finally completing on her very first home just a week ago. We cannot thank you enough for all your hard work and dedication from the whole team. If I could give you 10 stars I would, keep up the good work you are all wonderful

Diane · 10 October 2024

★★★★★ 5/5

Google

Thyanna was very helpful and a pleasure to deal with. Would 100% recommend her help.

Thomas · 24 September 2024

★★★★★ 5/5

Google

Just sending out a great big " thank you" to all the team at William H Brown. We would especially like to thank Charlotte for all her hard work in dealing with the sale of our mums house. It was not an easy, straightforward sale, and Charlotte delt with everything in a calm efficient, professional manner , even when things became a tad " difficult". We highly recommend the service we received. Thank youPositiveResponsiveness, Quality, Professionalism

Jan · 25 August 2022

★★★★★ 1/5

Google

Absolutely horrendous service. I was lied about the arrangements multiple times. I was lied over the emails. And I was then given different opinions by different agents trying to hide their incompetence. The amount of lies that I have been told are not expected of this agency. How are you still in business? Photo of email sent to me on 19th confirming works will take a week and my move in date still mentioned as 21st. They stopped responding to my emails after this. I kept asking for information on how to raise an official complain and the information was not disclosed by the office manager and his colleagues.

Shahnawaz · 17 March 2025

★★★★★ 5/5

Google

Absolutely amazing service from our mortgage advisor Anne Luby, she helped us to get the best offer we could and made everything clear and concise to us. Super helpful and easy to contact for questions and updates about our mortgage process. Lovely person and would definitely recommend her to anyone seeking mortgage advice.

Kai · 6 January 2025

★★★★★ 5/5

Google

Anne is wonderful, and will do everything she can to make the house buying process simple and painless!

Ciaran · 5 August 2025

★★★★★ 5/5

Google

Efficient and quick what everybody wants. Would highly recommend

Kay · 16 March 2026