5/5
Excellent customer and very helpful!

Trusted Agent profile · Huddersfield, West Yorkshire
Verified
★★★★★
371 reviews across 2 platforms
44 John William St, Huddersfield, West Yorkshire, HD1 1ER
Part of Martin & Co, see every office.
Martin & Co's office in Huddersfield, West Yorkshire, at 44 John William St, is rated 4.0 out of 5 across 371 reviews on two platforms, including 370 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in residential lettings and house sales in Huddersfield, Holmfirth and the surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike since 2009. The Director at Martin & Co Huddersfield is William Taylor who has excellent on-the ground knowledge of the area and local property market. Huddersfield is a market town located within the historic county of West Riding Yorkshire and is a popular location for families, with good school and amenities. Delivering a friendly and supportive service makes us truly stand out from the crowd. Whether you have a house to sell or you are looking for a property to rent and around Huddersfield, our team is always on hand to find the best solution to suit your individual needs, so please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Huddersfield get you on the move.
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
5/5
Excellent customer and very helpful!
1/5
Booked a half day off work and paid a train fair only for them to cancel a viewing 10 minutes before it was supposed to be happening. Bit unprofessional really.
Good Morning Adam, I do apologise that this happened. Unfortunately this is sometimes taken out of our hands if we receive instructions from a landlord we do have to act on it. We are happy to continue looking for suitable properties for you should you still require a property? Once again I apologise that the property had a let agreed on it prior to your viewing.
5/5
Always the best service available - Zak and Emma in particular are fantastic with both landlords and tenants. Clear communication at all times and a service I couldn't fault.
Many thanks for the review David, great to hear our team have met your expectations.
1/5
Good morning GUY B - is that your name really? This user left a worded review last night, but has since removed it. Martin & Co Huddersfield have never had a client inline with this name and safely assume this is a bogus review from someone with too much time their hands. If by some 1 in a million shot you are a genuine client with concerns, I would be very interested in speaking with you about your experience. Wishing you a good day GUY B
5/5
Pleasure to deal with the staff here. Thanks all.
Thank you for your kind words. 😊 …
1/5
Never choose this letting, they never pay your deposit back. They would ask for minimum 350£-400£ per room, and give you unacceptable excuses repaying your deposit. Very Unprofessional after the tendency is expired. Supporting the landlord and stealing our money for renovation of the house. If there was an option for 0 star, I ll give them instead of 1⭐️
5/5
We rented our current home through Martin & Co and found their services very good. The staff were pleasant and friendly and made the whole process easy and quick. The after care is also good, any problems we report are quickly dealt with and repairs done as quickly as possible.
Many thanks for your review.
5/5
I viewed a house with them and they couldn’t do enough to help! everyone was super polite and made everything super easy, couldn’t ask for better service, thank you
Thanks for taking the time to review your experience Hannah, it really makes a difference to our colleagues days!
5/5
Martin & Co deal with my lettings. Their service is thorough, prompt and professional. They have never failed to find a good tenant quickly for my properties.
Thank you for your kind words.
5/5
I recently had a valuation from Simon. The service provided was fantastic. From the submission of my initial request email, the propery visit, the correspondance and the follow up conversation was first class. Many thanks.
Many thanks Rebecca
1/5
Pre sales staff were great. Approach with caution as the agent will happily attempt to withhold most if not all your bond just on the say so of a corrupt, rude, neglectful landlord. Going through a dispute now with the agent favouring the lies and fraud by the landlord. Avoid the ticking time bomb!
Having discussed the matter at length with this customer. The customer had failed to read information sent to them regarding the 'check out' process and has ultimately made a judgement based on a lack of information. "Will, it was good to talk to you before. While I did get this letter myself & XXXX (named removed for privacy) are guilty of not reading the entire letter or envelope contents." After providing copies of the information, the customer had agreed to remove the negative comments around the service provided. Unfortunately, this has not been done as yet.
1/5
Pre sales staff were great. Approach with caution as the agent will happily attempt to withhold most if not all your bond just on the say so of a corrupt, rude, neglectful landlord. Going through a dispute now with the agent favouring the lies and fraud by the landlord. Avoid the ticking time bomb!
Having discussed the matter at length with this customer. The customer had failed to read information sent to them regarding the 'check out' process and has ultimately made a judgement based on a lack of information. "Will, it was good to talk to you before. While I did get this letter myself & XXXX (named removed for privacy) are guilty of not reading the entire letter or envelope contents." After providing copies of the information, the customer had agreed to remove the negative comments around the service provided. Unfortunately, this has not been done as yet.
5/5
Really friendly people and a smooth experience getting everything sorted. Would definitely recommend!
1/5
Incredibly unprofessional in all areas. I asked myself 'how are they still in business with this conduct' but realised it's because they scam young students who are unable to take legal action. Avoid at all costs.
Dear 'U D', We're sorry, but we have no record of a tenant under the name 'U D'. If you are a genuine review with actual concerns, please feel free to contact our office on 01484 453935 and we will gladly discuss any legitimate concerns you may have. I must stress though that 'scamming students' is certainly not how we operate. We are part of The Property Ombudsman if you have a genuine concern that you feel needs attention. Thank you
5/5
Throughout the process, everyone was extremely helpful. Emma in particular explained things very thoroughly and made me feel at ease throughout it all from start to finish.
5/5
Great company to deal with.
Thank you Feature Flooring! 😊 …
5/5
Great estate agency which made the process easy and clear from the outset. Would definitely recommend.
That's fantastic, thank you 😊 …
1/5
We were tenants for 11 months with Martin & Co and had an absolutely terrible experience. When we became responsible for the property, the conditions set out by the agent for themselves in our contract (e.g. repairs and decoration to the house) were not met and we had to push for these to be completed. Throughout the tenancy, the agent were unhelpful and unresponsive, often being rude in their emails to us. When our boiler broke, instead of coming out to look at it or sending someone professional round, we were provided with a YouTube video for us to deal with the situation ourselves. When moving out, we received rude emails regarding checkout advice and support and were met with extortionate charges taken from our deposit, which we appealed against and were mostly dropped. An awful experience and we would not use this agent again.
2/5
Unfortunately I have been constantly misinformed about several queries I brought up when contacting Martin & Co. There seem to be lack of communication between employees so that there isn't a coherent response to a simple query. The process of ending my tenancy was not smooth and actually was very much stress inducing. EDIT: was contacted by Emma and she sorted my query immediately.
5/5
Great agency. Staff very friendly and helpful
Thank you for your kind words. Very appreciated. 😊 …
5/5
Experience with Martin and Co have full marks from us coss we had our frist house frist housr ftom them the member of staff will and Lee are really welcome and freind y Full mark s well look after us and alway there ehrn you nee d them definitely use then again frist class agent If rny body lookinh to rent use thrsr guys coss they are freind y full msrkd Susan
5/5
These guys are genuinely good people to work with, helpful and courteous, I have used them for letting and selling.
Mr Hurst, thank you very much for reviewing our service. It was a pleasure to work for you. Thanks
5/5
I highly recommend Martin & Co Huddersfield. I have just completed my house sale with them and from start to finish they have been AMAZING! I often refer my business associates, friends and family to Martin & Co and i can always trust that they are 100% happy. This is for both landlords & tenants. The team work with honesty and integrity, with all dealings being professional. Tenant - landlord issues are quickly resolved and they are on the ball for collecting rents. All telephone calls are answered quickly and follow ups at all stages are made promptly. I feel that Martin & Co are a breath of fresh air in the 'letting agents' world and i have no hesitations in carrying on referring them to anyone and everyone. If you are a landlord wanting to put your property up for rent, go with Martin & Co and you won't be disappointed.
5/5
excellent, friendly courteous staff, pleasure to deal with and would recommend, thanks 👍🏻 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Huddersfield office has 371 reviews across two platforms: 370 on Google, 1 on View Agents.
Martin & Co Huddersfield is rated 4.0 out of 5 across all 371 reviews, and 4.0 out of 5 on Google from 370 reviews.
Martin & Co Huddersfield, 44 John William St, Huddersfield, West Yorkshire, HD1 1ER.