Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
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5/5
GoogleBramleys were great. They kept me up to speed with all the goings on behind the scenes and communicated well with all parties involved with the move. Although it was a little stressful at times, overall I would definitely recommend Bramleys to friends or family.
Ry Β· 17 January 2026
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4/5
GoogleI bought a house recently where Bramley's were the Estate Agent. Marilyn was the sales representative/negotiator she was helpful and responsive to questions and diligent at following up with solicitors to ensure everything remained on track. Communication from Bramley's was just right too.PositiveResponsiveness
Michael Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Michael, thank you for your kind words. Pleased to hear that you felt the communication from Bramleys was right. Wishing you all the best in your new home!
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5/5
GoogleBramleys was fantastic to work with! They made the entire home-buying process smooth and stress-free. Their expertise, responsiveness, and attention to detail were top-notch. I couldnβt be happier with my new home and highly recommend Bramleys to anyone looking to buy or sell a property!
Samuel Β· 7 January 2025
Agent replied Β· 12 January 2025
Hi Samuel thank you for your 5* review, its great to hear you rated our service and had such a positive experience with us. We are so pleased that you are happy with your new home and would recommend us. Wishing you all the best in your new home, many thanks Bramleys
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5/5
GoogleHaving gone through fairly adverse personal circumstances I found myself i need of a property fairly quickly and as stress free as possible (if moving house is at all stress free)
From the initial interest in the property bramleys were quick to assist me further and expand on my options moving forward. Following an online viewing I was put in contact with Honor, who I found to be pleasant, punctual and professional from the get go. The application process was a breeze and any queries I had were promptly answered, at no point did I feel left in the dark or lingering over what was happening; I really do commend the level of communication I received as this in itself was one of the biggest potential stresses for me. All the checks and paper work were completed within a week.
I was met at the property by honor (I think) and signed the tenancy, did a property check and inventory ect, this was again a very welcoming and friendly exchange.
Having had tedious complications with other estate agents in the past I was very satisfied and happy with how things went and can't speak highly enough of all staff I encountered. I look forward to continuing my tenancy with bramleys π π π
James Β· 11 December 2022
Agent replied Β· 10 December 2024
Hi James, thank you so much for your detailed review, so pleased to see the wonderful comments about Honor and Eleanor (who met you at the property!) Wishing you all the best in your new home! Many thanks, Bramleys
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5/5
GoogleI have been a tenant in a property managed by Bramleys Huddersfield, from the start of viewing the property until the end of my tenancy everything went smoothly and was dealt professionally. I would recommend their services. All the staff that I communicated with or met were kind and professional. Special thanks to Michelle McCarthy.
Katrina Β· 27 August 2023
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5/5
GoogleRecently Bramleys sold my late brothers house for me. Living away from Huddersfield I thought it could be difficult to do all the things needed to be done for a house sale. Bramleys were very professional and did everything to make sure the the sale ran as smoothly as a house can. I can thoroughly recommend them.
David Β· 28 May 2024
Agent replied Β· 26 August 2024
Hi David, we strive to provide a professional and attentive service so thank you for writing about your experience with us and great to hear that you would recommend us. Many thanks, Bramleys
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5/5
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LUAP Β· 29 January 2024
Agent replied Β· 26 August 2024
Thank you for your 5 star review, we appreciate you taking the time to write it for us. Many thanks!
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5/5
GoogleA wonderful experience with Bethany (former sales negotiator) and thereafter Sammi at Bramleys in Huddersfield. Having dealt with a number of local agencies who sadly fell short of service expectations, both negotiators at Bramleys set a gold standard in terms of service, and responded in a timely manner to all of my enquiries. They went above and beyond in terms of communication and keeping myself and my solicitor in the loop with delays caused by both COVID-19 and Stamp Duty holiday(s). Were I to need an agency to represent any future sales, I wouldn't hesitate to choose Bramleys; as a buyer, I'd thoroughly recommended using them as search agents, also.PositiveResponsiveness, Quality, Professionalism, Value
Fanny Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Fanny, wonderful comments about the service levels provided from both Bethany and Sammi, thank you for taking the time to write this review. Many thanks, Bramleys
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5/5
GoogleThe service provided is professional with prompt response. I was given timely and prompt update whenever there was any update. From the beginning to the end, I did not need to worry too much as most of the jobs were done by Bramleys Letting Team, especially by Soneka. Whenever I had any enquiries, she always responded in a polite and professional matter timely with answers cleared marked under my questions, which are commendable. The processes are easy to follow as well.
Based on my experience, the service provided by Bramleys made my life much easier. I definitely recommend Bramleys for their professional service.PositiveResponsiveness, Professionalism
E Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi E W, thank you for your kind comments and pleased to hear that you felt Sam and the team were helpful. Wishing you all the best, Bramleys
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5/5
GoogleBramleys are always so professional and ensure that any problems or issues are carried out immediately. Iβve had a few issues with things at home such as boiler/ burglar alarm/ leaks since moving here in 2018 and theyβve sorted everything out so quickly.
I recently had a major leak when a pipe split on the boiler and it flooded the whole house from the third floor to the ground floor, it blew the electrics on the second and first floor. Bramleys got everything done so quickly, new electrics, flooring, fixed the boiler, just waiting on the walls to be painted. Youβve been amazing at how quick you dealt with my nightmare, just before Christmas too!! Thank you again, highly recommended estate agent!PositiveValue
Helen Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Helen, thank you for your kind words and for recommending us! Thanks, Bramleys
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5/5
GoogleThe number of times I've moved as an adult is definitely in double digits and I can honestly say I've not had an estate agents like Bramley's before. Helen has kept me well informed throughout the process and every member of the team I have communicated with has been friendly and helpful. They were incredibly thorough with the property and the information I received upon moving in was above and beyond. I feel very valued as a tenant and believe that any landlord should feel comfortable entrusting Bramley's to manage their property.
Fran Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Fran, thank you for your detailed review and we are pleased to hear that Helen made the process smooth for you. Many thanks, Bramleys
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5/5
Googlein reply to the post below, I did attend your property to value it.
Before your wife joined us you showed me around the house that was in a part finished state. You stated you wanted to continue and extend further into the roof, but you had to persuade your wife as she was the one who would finance it.
I stated that at the figure you gave me for the cost of the work it would make sense to do the work.
Your wife then joined us and i did say it was difficult to give you an exact figure as there was still quite a bit of work to be done, your wife seemed exasperated by this and stated others had given you the figures, i stated until i knew exactly what you were going to do i couldn't place an exact figure on it.
I then said that i would recommend finishing it and doing the extra work as the price you had supplied me with was relatively cheap, again your wife to exception to this and said it wasn't cheap! I explained compared to the increase in value it was cost effective, again she disagreed with the figure i gave you for the finished house, and said the other agents didn't think it would bring that price.
At this point i said i would leave as your wife disagreed with everything i was advising so the meeting seemed pointless, she then stated she would leave, stormed out of your Kitchen and went in to the Lounge slamming the door behind her, leaving you and I in the Kitchen.
You were clearly embarrassed and as i started to leave said you hadn't spoken to me in any wrong way and asked me to stay, i didn't ignore you I said it was pointless me staying and left your house. There seemed little point in staying as your wife clearly didn't agree with the advice i was giving and she obviously didn't want to do the work on the house you wanted to.
Paul Β· 28 August 2018
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5/5
GoogleBramleys have gone out of their way to help me with the sale of our house. We live nearly two hundred miles away so our choice of estate agent was paramount. Marilyn was excellent negotiating etc. Thank you.PositiveResponsiveness
Robert Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Robert, thank you very much for your kind words, it has been a pleasure working with you throughout the sales process. Many thanks, Bramleys.
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5/5
GoogleBramleys was the estate agent used for the property that I purchased. Arranging viewings were straightforward and communication was good. I dealt mainly with Paulina once my offer was accepted. Communication was great which was essential β¦
Pam Β· 17 January 2026
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5/5
GoogleAll the right notes in all the right places!
1st class professional service that can always be relied upon. Many thanks to Karen Tinker and the Team. Merry XmasπΎπ₯³PositiveProfessionalism
Mjkitson Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi, thank you for your kind words, Merry Christmas to you too! Many thanks, Bramleys
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5/5
GoogleGreat company to work with. Good communication. Always replied and resolved any queries. Worked hard and well with all 3rd parties. Very professional and knowledgeable about their work. Would highly recommend them others. π β¦
Paul Β· 17 January 2026
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2/5
GoogleBeen left in the dark wondering whether the property is now for let or whether my application was successful. Rang Bramleys to find out as it was over a week since I handed my application in to be told I have to ring back on Tues to speak to the rental team. I chose the rental team directory when calling to speak to this woman. Surely she could have simply looked up the property I gave her on the computer and given me anything, whether there were no new notes or not or whether it was now let or not. There's several properties I could have applied for in the meantime that have now gone off the market. When looking to rent properties in future I'll be sure to avoid Bramleys, no communication with them whatsoever. Very disappointed with their customer service.
Jemorroids Β· 27 August 2021
Agent replied Β· 26 August 2024
Good morning. I am sorry you felt we were not communicating with you. We were awaiting a response from the landlord after we submitted all applications to them last week, so couldn't provide you with a definitive answer. The lettings department was closed over the Bank Holiday weekend and the lady you spoke to does not have access to applications database as this is only accessible to the Lettings negotiators, therefore could not provide you with the information you required and quite correctly advised you it would be at least Tuesday before we would know anything further.
The telephones to the Lettings department do divert to the weekend staff so they can deal with viewing requests etc. but they do not deal with confidential applications. If you would like to discuss this any further, please kindly contact our office and and ask to speak to the Lettings Manager. Bramleys
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5/5
GoogleThe purchase of a new home is always a trying experience; however the sellers had chosen Bramleys estates agents to market and the sell their property. As an MD I was extremely sceptical at the input of estate agents based upon previous experiences! Bramleys were a complete revelation, they checked up on the process several times per month covering buyers, sellers and solicitors, and quite clearly knew the processes and procedures. Because of their efficiency and knowledge it was a smooth and trouble free process and the individuals concerned above all listened and the responded as required. A credit to their company and profession as I believe Bramleys "go above and beyond"
David Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi David, Many thanks for your detailed review and we are so pleased that you felt we went above and beyond and that we changed your overall perception of estate agents! Thank you so much, Bramleys.
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5/5
GoogleThroughout the sale process, the entire Bramleys team acted with professionalism & efficiency. As soon as they put the house on the market, we had numerous potential purchasers viewing the property (20 in the first week). Karen, as sales negotiator, helped us smooth any glitches which occurred and facilitated communication with the purchasers, she was very knowledgeable about the area and also put us in touch with house clearance people. All in all, Bramleys were a pleasure to deal with; thank you.PositiveResponsiveness, Quality, Professionalism, Value
Adrian Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Adrian, thank you for your kind words. It was certainly a popular one and we are pleased to hear you felt it went smoothly! Many thanks, Bramleys
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5/5
GoogleExceptional service from start to finish! We used the Smart Move scheme with Erris Homes for the sale of our house and the purchase of our new home. Very professional company and nothing was too much trouble. Efficient, friendly and timely with emails and calls which made the sale and purchase easy in what is essentially a really stressful time. We highly recommend and if we were ever to move again, we would definitely use them. Thank you Bramleys.PositiveResponsiveness, Quality, Professionalism
Lucy Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Lucy, thank you for your detailed review and for taking the time to write it. Hoping you are settled in your Erris home and if you ever need us in the future, do not hesitate to contact us direct. Bramleys.
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5/5
GoogleWe used Bramleys to sell our home in September and we were also fortunate that the property we were purchasing was also marketed by Bramleys.
From start to finish the service was second to none and I couldnβt recommend them enough! They were accurate with our valuation, excellent communicators and sold our house within 24 hours of it being on the market. Bethany who dealt with the sale and purchase was fantastic! Extremely friendly, informative and nothing was ever too much of an ask. I would 100% use Bramleys in the further and recommend to anyone.PositiveResponsiveness, Professionalism, Value
Emily Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Emily, thank you for your 5 star review. We are pleased that you managed to keep it all under one roof and both sell and purchase through Bramleys. Thank you for your kind words and we wish you all the best in your new home! Bramleys.
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5/5
GoogleBramleys provided a smooth experience for my property purchase. My agent, Paulina Nawrocka, offered professional and invaluable support, ensuring the process was handled efficiently. I am very satisfied with the service.
Waqas Β· 17 January 2026
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2/5
TrustpilotThey are pretty good at repairs andβ¦
They are pretty good at repairs and maintenance but unfortunately, they keep putting up the rent and my income is not going up to keep up with it as I am a pensioner and I have arthritis and other problems which is costing me more than the average person to cope with so this is causing me extreme anxiety, depression and worry. I am already having to cut down on food and heating costs. If things get worse I am wring to all the newspapers, MPs etc. Update: Recent roof leak, the guy said he would come back to put up an emergency covering but that never happened on Saturday, its Monday and still no cover. No answer to phone calls.
Rockin' Β· 8 April 2024
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1/5
GoogleI recently applied to rent a property with Bramley's and feel I was treated no better than s common criminal.
Michelle McCarthy delt with our enquiry and to say we became exaperated by her incompetence and poor communication skills is an under statement.
No personal touch as well as it being quite clear from other customer reviews that Bramley's choose their clients with prejudice Totally appauled.NegativeResponsiveness, Quality, Professionalism, Value
Mark Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Mark, Sorry to hear that you were not happy with the service provided by Bramleys, however due consideration was given to your application and circumstances and unfortunately on this occasion, the application did not meet the landlords requirements. The landlord always has the final decision on a prospective tenant and sometimes there is a delay as the they consider all aspects of an application before giving us their final decision. I can assure you that we informed you at every stage as soon as we had an update from the landlord. Wishing you the best for the future. Bramleys
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