Every review we hold for the Hucknall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just completed on a house sale with Holden Copley Hucknall. All the staff we dealt with were friendly and efficient. We received great customer service and what can be a stressful process was made a lot easier. We would definitely use Holden Copley again.
John · 25 June 2024
Agent replied · 24 August 2024
Hi John, thank you so much for the great review!
★★★★★ 5/5
GoogleDear holdencopley, I'd just like to thank all the staff for all your help ,such a friendly bunch and such good friends, thank you sooo much Sarah,jack, Maria, Mattl....for everything you have done for me, their service is amazing,please in the future take in consideration allowing holdencopley to see your property....u won't be disappointed in there service...amazing
Shen · 25 August 2023
Agent replied · 24 August 2024
Ah that is so great to hear! Thank you so much for the lovely review.
★★★★★ 5/5
GoogleThis is the first time I have used Holdencopley and I am glad I did, the staff are extremely helpful through out the whole process, and extremely polite,
A special thank you goes to Georgina at the hucknall branch she went above and beyond what I was asking of her, she seemed to be the only one to get answers for me when I was getting worried that things were not going to plan, she even knew more than my solicitors massers about what was going on she was on the phone constantly to my buyers and their mortgage lender and there solicitors trying to speed things up and keep me in the loop (give that girl a raise ;) so tnk u Georgina
John · 7 July 2020
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleWhat can i say. They were simply brilliant. Don't want to list any specific names as honestly, all the team was great. Kept us updated at all times, with more feedback and updates that we could possibly imagine. Easy to talk to , replying to emails very fast, listening to suggestions and most importantly, providing massive support and clearly know what they're doing. Would highly recommend to anyone that is looking for a decent and customer friendly agent trough out the whole process, not only until the agreement is sign :)
Chris · 7 July 2020
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleMany thanks to Sheryl and Sarah who were very proactive,professional and helpful from negotiation to completion. Our experience of Holden Copley exceeded our expectations and we wouldn't hesitate to recommend to others.
Richard · 7 July 2020
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleHolden Copley are, without doubt, the best estate agent I have dealt with.
The initial meeting was conducted by Matt Copley, so I had already met the big boss and he gave me his email address should I need it, which I didn’t.
They produce great marketing information for your house by using professional photographers, asking YOU what the selling points of your property are, and seeking your approval of the information before going live. If you look on Rightmove, Holden Copley’s house pictures always stand out from the crowd.
The staff in the office are always very friendly, polite, and communicate frequently via phone & email to always keep you informed about viewings and other developments.
I would certainly use them in the future! There may be cheaper estate agents around, but is cheapest always best when it comes to selling your house?…
Tony · 7 July 2020
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleJust about to complete on my house sale with holden Copley. They've been brilliant from the start. Always so quick to respond to emails and calls, no chasing people like with other agents. All staff have been friendly and helpful, from valuation with matt, photos with Lauren and then Sadie on sales and Emma on progressions.
Was so impressed with the marketing and interest generated in my house. The agents also carried out the viewings and sale was agreed within a week of being on the market.
Couldn't ask for more and would highly recommend. Big thanks to all the team!
Emily · 7 July 2020
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleWe had a very good experience of selling our house with Holden Copley. The photos and 3D virtual tour were really excellent. We had a massive number of viewings and accepted an offer over the asking price within 2 weeks. The team were very good throughout and always responded promptly to every email and phone call. Our sales progressor was also excellent, offering support and advice whenever we needed it and keeping everything on track. We would definitely recommend HC to anyone looking for an estate agent in the Nottingham area.
Gabriella · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 5/5
GoogleHolden Copley have been excellent from start to finish. Matt Copley came initially to do the valuation, he was professional and well prepared. He showed us everything that they offer and they delivered on every aspect. Every member of the team have been fantastic. We spoke to 3/4 different staff and each one knew what stage we were at and were very supportive. The photos were great and really stand out from other agents and the photgrapher took extra photos that i asked to be shown. Communication was great, via email and phone but at the right time. They contacted me when they needed to but not too much that it became disruptive. Matt openly said that they weren't the cheapest but they were by far the best. We sold our house in less than a week! I would highly recommend.
Stacey · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 4/5
GoogleHad a really deep insight into the company from Eileen and it left me feeling assured that I was marketing with the right firm
Brian · 26 March 2025
Agent replied · 10 November 2024
Thank you Brian!
★★★★★ 5/5
GoogleMelissa and the whole team have been wonderful, they’ve gone above and beyond to get the job done and always been extremely friendly.
Adam · 26 March 2025
Agent replied · 11 December 2024
Thank you Adam!
★★★★★ 5/5
GoogleCannot fault my experience with Holden Copley. I needed an extremely quick sale and within 6 days of contacting them, I’d had numerous viewings, several offers and it was done and dusted! The team members are friendly, professional and enthusiastic in their work. Every time i called (which was a lot), whoever I spoke to knew the exact details of my file. The quality of the photos and property details stood out a mile from those taken by other estate agents for other properties, something which I believe greatly helped attract more viewings. Thank you to everyone who helped make this process as seemless as possible with special thanks going to Jordan, Ellie and Sadie from the Hucknall branch. Keep up the good work people!
Heather · 8 July 2019
Agent replied · 7 July 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
★★★★★ 4/5
GoogleBig thank you to Darbi and her team at Hucknall for all there help ...sticky start but once Darbi was on the case it went very well , have now sold (stc) and I am sure with Darbi and Sarah on it that will be fine . Again thank you
Adie · 7 July 2022
★★★★★ 5/5
GoogleLeah and Jack have been absolutely amazing for me and my partner purchasing our first property, as we have no idea on what to do or expect they have massively helped us! Keeping us in the loop the whole time, I would higher recommend both of them!!!
Maddison · 27 January 2024
Agent replied · 24 August 2024
That is great to hear! Thank you for the recommendation Maddison.
★★★★★ 5/5
GoogleExcellent service and advice throughout. They really do go above and beyond and no question or query is too much trouble. A fabulous team, especially Molly who handled our sale and purchase, who have helped make the process so much less stressful. We couldn't have asked for a better experience.
Nicole · 31 May 2022
★★★★★ 1/5
GoogleVery unprofessional
No one showed up for the two viewings we had booked with them, they couldn’t even bother to call us and cancel.
We were ready to pay 10k more than the offer they received a day before our 1st scheduled viewing but again they were not interested so I doubt they want the best for the sellers
Ana · 31 January 2023
Agent replied · 31 May 2023
Morning Ana, hope you are well. Sorry if you feel that you haven’t had a good experience. I can’t however find any information that relates to your name on our system. I take all feedback good and bad seriously and would like the opportunity to look into this further, please could you email me matt@holdencopley.co.uk.
Kind regards
Matt Copley.
★★★★★ 5/5
GoogleDear holdencopley, I'd just like to thank all the staff for all your help ,such a friendly bunch and such good friends, thank you sooo much Sarah,jack, Maria, Mattl....for everything you have done for me, their service is amazing,please in the future take in consideration allowing holdencopley to see your property....u won't be disappointed in there service...amazing
Shen · 1 April 2023
Agent replied · 31 May 2023
Ah that is so great to hear! Thank you so much for the lovely review.
★★★★★ 5/5
GoogleDelightful viewing experience made possible through Arran who was informative, friendly, and polite. HoldenCopley clearly employ their staff well!
Amazing service from this young man who was not only exceptionally helpful but also had a nice, pleasant attitude.
Keep up the good work!
Hao · 27 January 2024
Agent replied · 24 August 2024
Hi Hao, thank you for taking the time to share your delightful experience with Arran! We're thrilled to hear that he provided you with informative, friendly, and polite service. We're proud to have him as part of our team, and your positive feedback is truly appreciated.
★★★★★ 5/5
GoogleWe have been treated very well, and wish to thank sheryl and everyone at the office for all the help and professional support too. We would highly recommend this estate agents and its been lovely to meet everyone.
Ruth · 27 March 2024
Agent replied · 24 August 2024
Hi Ruth, thank you kindly for the positive review. We appreciate it.
★★★★★ 5/5
GoogleAbsolutely brilliant. From the valuation,photographs to everyone in the office. Massive shout out to Courtney,Molly,Nicola and Amy. They have endured my many questions,given excellent advice,sold our home in 10 days and found my dream house. Do not bother with another agent. Thanks x
Andrea · 7 July 2022
★★★★★ 5/5
GoogleWe found all staff to be really helpful and professional. They kept us updated constantly and made us feel that they cared about the sale of our property as much as we did. They were consistently positive and proactive and guided us through the process smoothly. Thank you Holden Copley!PositiveResponsiveness, Quality, Professionalism, Value
Izzy · 25 August 2020
★★★★★ 5/5
GoogleVery attentive and pleasant team. Kept well informed throughout. 👍👏 professional from day one, great communication at all times.
Process challenging with Covid but this team went above and beyond to support the exchange and supports a stressful situation.
Highly recommend on all levels.
Thanks Holden team (especially Sheryl)
Joanne · 7 July 2021
★★★★★ 5/5
GoogleThank you for all your help to all the team. Very professional and kept us up to date all the way through selling our property. Wouldnt hestiate to use HoldenCopley again. Highly recommend. Thank you again Mr and Mrs Markin.
Janet · 25 December 2023
Agent replied · 1 January 2024
Hi Mr & Mrs Markin, thank you so much for your kind words! It was a pleasure assisting you with the sale of your property. I'm delighted to hear that you found our team professional and that you were satisfied with the communication throughout the process. We truly appreciate your recommendation, and should you ever need assistance in the future, we'd be more than happy to help. Thank you again for choosing HoldenCopley.
★★★★★ 1/5
GoogleValued my property at £20,000 less than 2 other local agents, obviously in cahoots with the New Build agents I was looking at despite them selling a property exactly the same as mine only 4 weeks ago on offers between £230,000-£240,000! Avoid at all costs.
Gaz · 22 August 2023
Agent replied · 29 August 2023
Hi Gaz, thank you for sharing your feedback regarding your experience with us. We're genuinely sorry to hear that you're dissatisfied, and we'd like to address your concerns.
We always strive to provide fair and accurate property valuations based on extensive market research and our expertise in the industry. However, there might have been a discrepancy in our valuation compared to other agents. Market conditions and property values can vary, and while we aim to offer competitive valuations, we understand that different agents might have slightly different assessments.
We want to assure you that we have no affiliation with any new build agents, and our valuations are based solely on our commitment to transparency and professionalism.
We truly value your feedback and would like to have the opportunity to discuss your concerns further. If you're open to it, we would be more than happy to connect you with one of our business owners to address your specific situation. Please feel free to contact Steven at steven@holdencopley.co.uk,
Kind regards
The HoldenCopley Team
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