HoldenCopley Hucknall reviews

★★★★★ 5/5

Google

From start to finish a first rate estate agents who know the true meaning of customer service. Our first point of contact was with Jordan, who came to assess the value of our home. He arrived in perfect time, was pleasant and well presented, as well as very knowledgeable. He gave us a true and honest value of our home. From start to finish the staff at Holden Copley have been excellent, a special mention for Sadie and Sarah. Our sales progressor Sheryl was superb, a true professional who went the extra mile to ensure the process was as smooth as possible. Our buyers solicitor was incredibly slow, and Sheryl kept all parties informed, ensuring completion went through as anticipated. I really cannot thank her enough.

Louise · 1 June 2019

★★★★★ 5/5

Google

Sheryl was absolutely amazing. Without her, there is no way that I would have completed on my house purchase as quickly as I did. Every time I emailed her she got back to me promptly. Nothing was ever too much trouble for her. She is an absolute asset to Holden Copley and I am so pleased I had the experience of dealing with her. Thank you so much Sheryl! 😊PositiveResponsiveness, Professionalism

Rebecca · 25 August 2021

★★★★★ 5/5

Google

I can say from first instructing Holden Copley to actually selling my house the team at Arnold and Hucknall have been amazing. In particular, Lydia, Sadie and Helen at the Hucknall branch have been extremely helpful and very knowledgeable when needing advise. I would recommend Holden Copley to any of my friends or family. Their photos are the best out there and that's going to get people walking through the door. Thank you ladies.

James · 7 July 2020

★★★★★ 5/5

Google

Jamie was amazing throughout the process of us moving! So polite, truly great at your job ! :)

Emma · 26 March 2025

★★★★★ 5/5

Google

Arran is been really helpful. Had a viewing booked in with him and he was on time. Infact he was early. Friendly and approachable person. Answer all our questions and professional manner. He is asset to the business. Good luck Arran.

Obaidullah · 26 February 2024

★★★★★ 5/5

Google

Big thanks to HoldenCopley and especially Lianna V who really helped make process of buying our first home much easier. She always responded to my emails quickly and chased various things when required.

Ashley · 25 July 2024

★★★★★ 5/5

Google

A special thank you Amie Reid, Chloe Miles, Luke Wilken and a whole army of most helpful staff that make up Holden Copley. They are excellent in responding with facts and are prompt indeed. The whole team spends time in training and dealing with them fills one with confidence. Good show folks. Keep it up.

Raj · 31 January 2023

★★★★★ 5/5

Google

I had a good experience selling with Holden Copley. Communication always great, and I felt they did their utmost to achieve the best possible sale price. Would recommend to others.

Charley · 26 February 2026

★★★★★ 5/5

Google

Amazing team and brilliant care and customer service. I was helped by Adam Walker-Brown at the Hucknall branch. He was fast, fantastic, professional, and friendly. We were very happy with his service.

Sudheesh · 26 May 2024

★★★★★ 5/5

Google

Lianna has been an absolute diamond, with buying our first house. We have been so nervous with the whole process and she has guided us through everything and giving us updates all the time. She has been amazing!

Abbie · 27 January 2024

★★★★★ 5/5

Google

Jasmine has been brilliant! Very quick to respond to any enquiry’s

Andrew · 26 March 2025

★★★★★ 5/5

Google

Had a viewing done with Holden Copley yesterday. Their staff was patient and very informative and helpful. Well done Andrew Morrison. This is the kind of staffs you need to build your business and help buyers build their confidence.

Jamsheer · 26 October 2025

★★★★★ 5/5

Google

Put our house on the market with Holden Copley Arnold which was sold within days. Now buying new build with Holden Copley Hucknall & so far Molly has been brilliant keeping us informed every step of the way what is going on. Really impressed with the service, will answer any questions no matter how trivial.

John · 7 July 2022

★★★★★ 5/5

Google

Lianna was amazing - thanks for all your help.

Simone · 26 March 2025

★★★★★ 5/5

Google

Throughout the process of buying mine and my partners first home, Holden Copley has accommodated all of our issues. They kept in contact with myself and the vendor on any updates. The new checks and app they are having to navigate through is a faff and it is new for them too but they were able to navigate us through the process with concise information. Once all checks were in their sales team acted swiftly and memorandum was sent the next day. They say buying your first house is stressful and it is! However, Luke, our sales person, was very helpful and on hand. Keep up the good work, Luke and thank you for your help.

Rachael · 27 March 2024

★★★★★ 5/5

Google

I wanted to take a moment to express my sincere appreciation for the exceptional service I received at Holden Copley. My experience with your company has been truly remarkable. I would like to commend Leah in particular for her outstanding assistance and unwavering friendliness throughout my interaction with your team. Her professionalism and willingness to go above and beyond have left a lasting impression on me. Thank you for maintaining such high standards of customer service and for making my experience with Holden Copley a memorable one.

749 · 27 March 2024

★★★★★ 5/5

Google

All staff were extremely helpful during my sale and purchase. Josie went the extra mile to make sure I was aware of how things were progressing at all times. The office is very lucky to have such a conscientious member of staff. I would recommend this office. Thank you.

Linda · 1 January 2023

★★★★★ 4/5

Google

Amazing experience here! Excellent communication with Ilsadin on what’s going on and moving forward. No pressure and honest, fast service. Jonathan from Yellow Bricks helped tremendously and didn’t make me feel silly for all my questions. Wonderful guys!

Meredith · 26 September 2025

★★★★★ 1/5

Google

Poor service from the start with Holden Copley. From not giving feedback after viewings, still not getting feedback after raising the issue, staff member saying they didn't phone to give feedback, because I know you wouldn't accept the offer, phoning a number of times asking how to set the bungalow alarm after being told a number of times how to do it, not setting the bungalow alarm after a viewing, letter to the bungalow opened by someone, being told one thing by one staff member then be told something totally different from another staff member. Looking at taking 8 Yeoman Avenue to another agent to sell. (Owners Son) Update- Final straw was going around the bungalow a day after the viewing and see that three lights had been left on, to which one was a fan light, with the fan going at full rate. Credit goes to Sarah though, she did apologise for all the problems via email. Now with HomeMove, for the estate agent. Update 5th January 2024. The property was listed with Ben Sales at Homemove, after the poor service from Holden Copley. Ben, from Home Move sold the Bungalow within a week, something Holden Copley couldn't even start to come close to in three months.

John · 27 January 2024

★★★★★ 5/5

Google

I would definitely recommend Holden Copley agency. Everyone is very friendly and helpful. And they actually care about your purchase and they are chasing up the progress and informing you about the whole procedure. We just bought a house and thanks to Holden Copley everything was sorted nice and quick. They put effort in negotiating terms with the vendor so both parties are happy.

Edyta · 8 July 2019

★★★★★ 5/5

Google

Complete tomorrow 18/07/24 everything done with excellent communication and information, very happy with the service, thanks George for all your hard work

Michael · 25 July 2024

★★★★★ 5/5

Google

Holden Copley were absolutely brilliant to work with, I can't recommend them enough. We just bought our house through them, and they were helpful and supportive every step of the way. They were always available to talk and assist, and the sales progression person who guided us through the final stages - Georgina Argyle - was exceptionally good at her job, always efficient, kind and helpful. We would have been lost without her, she really went above and beyond. Overall, fantastic agents.PositiveResponsiveness, Quality, Professionalism

Hannah · 25 August 2022

★★★★★ 1/5

Google

We arranged to view a property, which the viewing got cancelled an hr before, For no particular reason. We had no further contact for a further viewing . We phoned to find out when we could go again. The manager had no clue of the cancellation and came back with excuses that an offer had be made. We said well if we view it we could make a better offer. Again excuses. We were going to market our property after Christmas, as we had these to Come and value our property. After this fiasco , we are now going with watsons at kimberley . Estate agents should be hell bent on getting the best possible price for the seller. Just goes to show the workmanship when a property is empty that they are not prepared to go out of their way. Its open our eyes to how they do buisness

Debbie · 18 December 2023

★★★★★ 5/5

Google

Despite the challenging house move caused by multiple solicitor errors, HoldenCopley emerged as the sole credible business involved. I extend my sincere gratitude to Melissa Denton for her exceptional efforts in maintaining progress and ensuring timely communication during a highly stressful period when the sale appeared jeopardized. Melissa's unwavering dedication over three days and numerous missed completion dates ultimately facilitated my successful move into the new house.

David · 27 July 2024