Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks to Chantelle, Wesand Abi, the move managers and Lisa and Megan it's the attention to details
Its my 3rd year with Letting in full management via Ocean.Why 5 stars "It's the attention to details" and "it's not just a sale"Examples are "A listening skill backing up lovely Architectual competency for Chantelle in Letting. An open and charasmistic viewing with Tenants by the Teams, great move in management and compliance and the added bonus of Chantelle designing a floor plan. Thank you Ocean and Chantelle has a good manager in Wes and a great day to day property manager in both Lisa and Megan. Who in turn have a great manager. The team are top's as the performance and attention to details matter.Name provided Landlord
Landlord · 27 September 2023
★★★★★ 5/5
TrustpilotOcean Homes Landlord: Excellent
I recently used Ocean to let my property and have been delighted by the service from the Ocean team. From initial enquiry to finalising the tenancy, Scott and the team at Ocean have been excellent. Specifically, they communicated well and were responsive to emerging queries/issues. Within a week of marketing the property, Ocean secured a selection of high quality tenants and handled the end to end process of getting them into the property. I'd like to specifically thank Jemima for her diligence in finding great tenants in a short space of time and James and Sarah for their additional support. I have full confidence in the Ocean team and wouldn't hesitate to recommend them to other landlords.
Matt · 27 September 2023
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience selling my flat through Ocean.There were very friendly,helpful and professional at all times.I really couldn’t have asked for more.You hear bad reports about estate agents and yes,I believe a lot are justified,but I assure you this is a genuine review and Ocean really were excellent.Special mention to Melissa too,as she was great.
Tim · 30 October 2024
★★★★★ 4/5
TrustpilotOcean Estate Agents at Bradley Stoke…
Ocean Estate Agents at Bradley Stoke were a good choice. Their experience and good local knowledge meant we got the property on the market at a realistic price,attracting lots of interest, and after a concentrated day of viewings, we had a bunch of offers. The team there werre friendly and efficient, and commumicated swiftly.We used Oceal Legal for convenience and to keep things in-house. The process seemed unduly long for a simple transaction with no chain at either end, but we got there eventually. There was a whopping £48 charge to transfer the funds after sale, which we hadn't spotted in the small print, and seems comparatively excessive.Overall, a positive experience, and I'd use Ocean Estate Agents again.
AM · 19 September 2023
★★★★★ 5/5
TrustpilotWe couldn't be happier with the service…
We couldn't be happier with the service we received at Ocean Shirehampton. The entire team were excellent; from Mark and photographer Tom getting our house ready to put on the market, Chris and Sam arranging viewings and eventual sale of the property, but especially Sadie - our Move Manager. Sadie helped us navigate a very stressful journey with calmness and efficiency. We always felt supported by Sadie, who was incredibly patient and professional even when faced with very difficult aspects (and external parties) throughout our sale. Thank you Team Ocean!
Jess · 18 September 2023
★★★★★ 5/5
TrustpilotFantastic service from start to finish
We were incredibly impressed with all members of the Ocean Estate Agents Downend Team (and affiliated Ocean Solicitors Downend). Their professionalism, judgement and support from initial meeting to completion was faultless. They sold our house for what we believe was a very good price, the process was very smooth and as stress free as a move possibly can be and it happened at a rapid pace - approx 6weeks from accepting an offer to exchange. They worked tirelessly with our buyers, our solicitors and our buyers solicitors to ensure a quick stress free sale. We are very grateful to the wonderful team at Ocean Downend with special thanks to Joe, Dom, Liz, Lisa (and Tammy and Gemma at Ocean Solicitors).
Karen · 14 September 2023
★★★★★ 3/5
TrustpilotWould use a different conveyancer in future
I used Ocean for conveyancing on a new build flat as recommended specialists. The team were polite but sub-par on the details and I don't think best represented my interests. I'm not sure the contract had even been read prior to sending on to me; I had to go through in detail to pick up references to clauses that didn't exist and press hard for an accurate specification document. The contract feels weighted towards the vendor and the spec lacks the detail necessary to cover for a couple of disappointing elements in the final product (including EPC rating and flooring). Would use a different conveyancer in future.
Laura · 7 August 2024
Agent replied · 24 August 2024
Thank you for sharing your feedback. We are sorry to hear about your disappointment. We understand that developer contracts are typically drafted by the developers and are often not open to amendments, which can be frustrating. However, we always ensure that our clients are fully informed before entering into any contracts, so they can make an informed decision.Regarding the flooring and EPC rating being lower than anticipated, we appreciate that this may have been disappointing. Unfortunately, the specification of the property and the final EPC rating are not within our control. We value your input and hope that, despite these challenges, your purchase has been a successful one.Regards, Ocean.
★★★★★ 5/5
TrustpilotVery happy with our experience
Right from start when we were unsure about renting out our house, we were relieved at our first appointment with Scott. He had all of the answers, advise and really put us at ease. Very knowledgeable indeed. Also Jemima was very helpful, friendly and couldn’t do enough to make us happy and relaxed. We’ve found a lovely tenant and hope that the journey continues as smooth. Thanks Ocean, it’s been a pleasure
Jemma · 12 March 2024
★★★★★ 5/5
TrustpilotSimon is amazing!
We were with them for a long time due to difficulties with our sale but Simon was amazing! Kept us up to date with interest rates falling and getting us the best deals he could. Easy to talk to and fantastic customer service. He was highly recommended to us by a friend as well and we are so thankful.
Merryn · 24 October 2024
★★★★★ 5/5
TrustpilotThanks Simon
We decided to move house at a time when interest rates were regularly changing and we had no idea how to approach the market. Simon was brilliant from start to finish and presented all our options clearly so as to help us make a decision which best suited our circumstances. We ended up with a great deal and relaxed in the knowledge we had made the best decision for us at this time. Couldn’t recommend Simon enough and we will keep coming back for all our mortgage requirements! Thanks Simon
Josh · 4 September 2023
★★★★★ 5/5
TrustpilotChris, Sadie and Team - 5 Star professional Service
Chris, Sadie and the team at Ocean Shirehampton delt with the sale of my property and gave a fantastic 5 star service! Chris, Sam and Mark always kept me up to date when viewings took place, great knowledge on the area and market, providing very useful feedback after each viewing.The team went above and beyond. Chris and Sadie must get a very special mention. They did all they could to make things stress free, always available to speak on the phone, making sure everything went as smoothly as possible during the selling/conveyancing, doing their very best to overcome any delays and keeping me up to date at each stage of the process.From the very beginning (and as we head towards the end of the process), the team in Shirehampton are professional, friendly, knowledgeable and always at hand to answer any questions.Sadie and Chris are total stars! Dedicated to providing a top class service, they give support and reassurance, and do so in a calm manner.100% recommend! Thank you so much, really appreciate all of your hard work.
Joanne · 25 August 2023
★★★★★ 5/5
TrustpilotAbove and beyond
Very grateful for the help I’ve received from Tom Weaver at Ocean Knowle branch. Regrettably, I had already committed to sole agency with another agent but, despite knowing he would not be getting my listing, Tom has spent a considerable amount of time advising me on the state of the market and the complexities of leasehold properties (information which has been difficult to get from the agent and lawyer whose services I am paying for!). As well as being very knowledgeable, Tom seems to have a genuine desire to help people, particularly those of us trapped in difficult situations in these challenging times. I will certainly be recommending and working with Tom and his team at Ocean in the future.
Helen · 24 August 2023
★★★★★ 4/5
TrustpilotGreat service from the team throughout…
Great service from the team throughout my tenancy. Communication was always prompt and professional, and any issues were dealt with efficiently. Thank you for your support and assistance during my time in the property.
Kiki · 15 September 2026
★★★★★ 5/5
TrustpilotGreat viewings with Emma
We called to book a viewing and saw the property the same day with Emma.Emma was very pleasant and knowledgeable about the property. She was able to answer all our questions and seemed genuinely interested in our thoughts. Emma put forward our offer and called the next day to say it had been accepted.Would recommend Emma and the Ocean Westbury on Trym team.
Gavin · 9 August 2024
★★★★★ 5/5
TrustpilotLovely Company Exceptional Service
Lovely Company, excellent staff interface every step of the way. They went over and above expectations throughout the whole process of selling the property and when a problem arose through nobody's fault they stepped in, sorted it by making external arrangements, to ensure that no drama was made out of a crisis.Thank you so much Ocean Estates from the whole family.
Carol · 10 September 2024
★★★★★ 5/5
TrustpilotI had a fantastic experience with Ocean…
I had a fantastic experience with Ocean Estate Agents, more particularly Charlie! From the moment I inquired about renting a property, their team was incredibly responsive and helpful. They listened to my preferences and found the perfect home for me. The entire rental process was smooth, and their staff guided me through each step, making it stress-free. I'm truly impressed with their professionalism, attention to detail, and dedication to ensuring I found the right place. I highly recommend Ocean Estate Agents to anyone looking for a seamless and enjoyable renting experience.
Cres · 17 August 2023
★★★★★ 5/5
TrustpilotThe staff were helpful and efficientSam Mcgreevy was efficient and helpful…
Sam Mcgreevy was efficient and helpful from the start. He kept us informed and was very professional as well as being friendly! When we accepted an offer, Tanya West in the legal dept. Took over our transaction. Again we felt looked after and in safe hands. Tanya dealt with the many communications effectively and helped keep the process on track, through to completion! She was helpful and approachable throughout, helping a stressful experience be a little less stressful!
Anne · 28 September 2023
★★★★★ 5/5
TrustpilotGreat job Ocean!
Our journey started with Lawrence, so friendly and totally professional explaining the house market and getting a competitive valuation for us, succeeding in a sale on the first day! Lisa and her team took over the chasing of our very long chain with regular updates, keeping us sain with her positive, thorough updates. Gemma worked so hard with our troubled chain breaking, as we said one step forward two steps back!! But we made it, with the amazing team at Ocean. Thank you all so much, we are now enjoying our new life in the country. X
Mrs · 6 August 2023
★★★★★ 5/5
TrustpilotHighly recommend!
Ocean Property Lawyers are a great group of people. Very reassuring, understanding and responsive.As first time buyers we were quite clueless and ended up with a complicated purchase. Ella was thorough throughout and I would absolutely recommend her and the team to all of my friends. The assistants that answered the phones were also friendly, knowledge and always helpful.
Emma · 2 October 2024
★★★★★ 5/5
TrustpilotThe best agents around!!
Having just completed today, the sale of a deceased estate property, with a few complications along the way, and having to contend with very difficult solicitors on the buyers side, I can firmly say I dont think any other agent could have handled and progressed things the way that Ocean did!!Just superb, from start to finish, so professional, sensitive when needed, and always available, we have appreciated it so very much as a family!!Good old fashioned customer service works wonder, and special mention to Melissa Bell, just the absolute best at her job, keeping us informed at every step along the way, we cannot thank you enough!!!The Sheppard/Lloyd family
Nic · 1 August 2023
★★★★★ 5/5
TrustpilotFantastic service
Being 'novice' landlords who live abroad but manage the rented property ourselves, we were slightly unsure of the process when our first tenants left. Special thanks to Charlie at Oceans Portishead, who basically said "Not a problem, leave it all to me" and was as good as his word. New tenants were found within a few days, and all necessary steps (check out, new inventory, deposits etc) were quickly progressed, minimising the time the property was empty. Excellent job at keeping me informed throughout and taking all the stress out of the process.
Rich · 31 July 2023
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Luigi for my remortgage, and I must say it was a fantastic experience. From the beginning to the end of the process, Luigi provided top-notch service. His advice was invaluable, and he guided me through every step with expertise. The entire process was smooth, thanks to Luigi's efficient and proactive approach. I highly recommend Luigi for anyone seeking a reliable and knowledgeable professional in the remortgage industry.
Consumer · 29 November 2023
★★★★★ 5/5
TrustpilotAmazing letting agents
Myself and my partner recently let a property through Ocean. Amelia dealt with the arrangement of the viewing and what came next after we made an application of the property. She was so so helpful and approachable- we didn’t feel like we couldn’t ask questions and any issues we had she dealt with haste and very professionally. She even managed to organise some furniture for the new unfurnished property through the existing tennats who were getting rid of a few bits which was a great help with our move and made it so much easier. Also a thank you to Will who showed us around the property in great detail! I’d 100% recommend letting through Ocean!
Alice · 27 July 2023
★★★★★ 5/5
TrustpilotBest estate agents in Bristol
From start to finish the guys at Ocean were amazing I saw several properties in the area before making a choice and Mark was incredible, so knowledgeable about the area, the market and the property it’s self he understood my budget and wish list and found properties to suit! When I found a house I loved and had my offer accepted Tanya the move manager kept me well informed at every point, and was very understanding of the stress of buying a house and took away so much of it. They both get 20/10 in my book!
Glen · 25 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
