Mishon Mackay Hove reviews

★★★★★ 4/5

Trustpilot

Buyers' experience

As buyers, we found Mishon Mackay (Hove branch - Amy and Sarah) to be responsive to any queries and concerns. They returned calls promptly, followed through on things, and came back to us with answers when we needed them. Although we were cash buyers, we had a long and complex chain with our purchase which was extremely stressful for our family and resulted in us having to be in airbnb accommodation for 5 months. When the process was stalling at the 5 month point, we did feel we needed to take matters into our own hands. Amy was giving us regular updates and liaising with other agents in the chain, but it just wasn't having the desired result. We started applying pressure at the top of the chain ourselves and between us, we got things over the line.

E · 25 February 2021

★★★★★ 5/5

Trustpilot

It was my first time buying a property…

It was my first time buying a property and I am glad I had Dee as my agent. She is very kind, professional and has great communication skills. All my queries were answered in a prompt manner. She gave me huge support during this stressful process:))) and I am now a happy owner of a beautiful property 💓 I would highly recommend MM agency and Dee if you are looking to buy or sell. I had experience with some agents who you had to chase to reply your emails regarding important questions. Thank you Dee very much for all your support and professional approach ❤️

Alina · 23 April 2024

★★★★★ 5/5

Trustpilot

Sale in Chalfont Drive.

I have been delighted with the service provided by Amy Newman. She took over the handling of our sales after the manager left and there have been a number of challenges to say the least. However, Amy was so professionals throughout the whole process with a superb eye for detail. Nothing ever seems to be too much trouble for her and she ahs followed up with both sides and our solicitors along the way.Thank you very much indeed.Alan

Alan · 9 June 2021

★★★★★ 5/5

Google

Ollie and the team at Mishon Mackay Hove were outstanding. Amazingly supportive and helpful throughout which was great as a first time seller! I would also add Ollie is the kind of person who goes above and beyond and went to my flat out of hours to enable my mum to get into my flat when she got stranded in the South during a storm. I wouldn’t recommend any other estate agents, Mishon Mackay are all you need!

Gill · 18 May 2024

★★★★★ 5/5

Trustpilot

Thanks to this experience, we met Dee, who helped us find our home!

We are incredibly satisfied with our experience with Mishon Mackay. We extend our gratitude to Samim and everyone for their utmost professionalism. We also want to give a special thanks to Dee Karagol, who went above and beyond.Before meeting Dee while viewing potential properties, we endured several difficult months of searching. Dee was not only friendly but also genuinely engaged with us. She took our needs to heart and paid close attention to help us find the perfect place, which she did, our first 'home'!We couldn't have done it without her. From the beginning to the end, she provided unwavering support and guidance. The only part of the buying process we would gladly repeat is the one involving her.

Esra · 9 April 2024

★★★★★ 5/5

Trustpilot

Parris did a great job arranging…

Parris did a great job arranging firedoor certifications for me. Thank you

R · 15 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service - Highly Recommend

I have just purchased a flat via Mishon Mackay who provided a top class service. My contact was with Amy who was a joy to deal with. Nothing was too much trouble. Amy is very professional, dealing with requests and enquiries efficiently and speedily (always within the same day).Amy worked incredibly hard liaising between the parties chasing up outstanding issues to allow for a smooth completion. Thank you Amy. I highly recommend Amy and Mishon Mackay in Hove.

Ursula · 18 March 2021

★★★★★ 5/5

Trustpilot

Great agency, great team

George and his team at Mishon Mackay were great to have as agents to sell our home. They guided us through the market process, managed a successful open day where they achieved offers exceeding our asking price. Just two months (a time span during which we also experienced Covid-19 movement restrictions and Xmas) was all it took to move from acceptance of offer to contract exchange. We cannot recommend this agency highly enough.

Hannah · 10 January 2022

★★★★★ 5/5

Google

I can safely say, I’ve found an agent i can trust! I’ve always been wary of using agents as a landlord. However when I had to sell my property Mel and the team were so fantastic at not only giving me a great valuation, but also on delivering what they promised that I mentioned my rental property to them. They’ve successfully let and managed it for a while. I can’t recommend them enough. If you have a property to sell in Brighton, ask for Mel. She’s great!

Jeremy · 19 March 2024

★★★★★ 5/5

Google

I can't thank Mel and the Mishon Mackay Hove team enough for their exceptional work in helping me find my new home! What I thought was going to be a very stressful experience in buying a new house but it was made effortless and even I dare say enjoyable. With the great customer service skills and constant communication of the team. I was able to secure a place that I Love! Alongside a lovely garden that Ailsa and Alfie my too dogs get to enjoy some much needed outdoor space. Thanks again Mishon Mackay Hove 🎉

Andrew · 19 March 2024

★★★★★ 4/5

Trustpilot

Sale of property in Brighton.

Glenn and his team have been unwaveringly supportive during the sale of our property in Brighton with the added back drop of the COVID pandemic.. We had our ups and downs but Glenn managed to keep us calm and on track communicating throughout the transaction. We completed today and we are very thankful his input and advice. We would not hesitate to recommend Mishon Mackay to anyone looking to use a good Estate Agent in Brighton.

Morna · 20 April 2021

★★★★★ 1/5

Trustpilot

Estate Agentese!

I am not, nor am I ever likely to be, a client of your company, even if I lived in your area. Why? Well, when I see a property advertised on Chichester Terrace, Brighton with, allegedly, Atlantic Ocean views (Sunday Times Feb 28th) I wonder whether your staff have any comprehension of the geography of our country. The distance from Brighton to Land’s End is over 300 miles! Thus, Atlantic Ocean views? I don’t think so!

Malcolm · 9 March 2021

★★★★★ 5/5

Trustpilot

Ask for Dee!

Thank you Felix, for bumping into us in Kemptown after four years and still remembering us! That got the ball rolling on our sale. But we're especially grateful to Dee. I don't think our sale would have completed without her. She worked so hard for us that I feel guilty! We had loads of things to deal with but she went above and beyond anyone's expectations to keep our sale alive. On top of that, she's hilarious and was a joy to deal with! Thank you, thank you, thank you!

Paddy · 16 February 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service from everyone at Mishon Mackay especially Amy, Tom and Danielle. My flat sold quickly and Tom gave good advice and guidance on the offers made. As I don't live near by, it was a relief to know that the keys and my property were in safe hands. They're efficient, helpful and quick to respond, as are the contractors they recommended for odd jobs required. Thanks MM, I'll recommend you to anyone who will listen!

Miss · 24 February 2021

★★★★★ 3/5

Trustpilot

As a landlord, given 5/5 in the past, alas this time 3/5

Was 5/5 in the past, all was well - until we started having property and tenancy kinks. It would be unfair to call Mishon Mackay like other agencies a "property" manager, as they are largely self serving lettings manager by default. This realisation came about when I realised that no contractor cleaning or repair visits were ever actually follow-up inspected and I am discovering sub-par workmanship across the property, having chanced the visit in between lettings. Too late to do anything about it now despite I was charged a rather premium rate for all the same. Agency is happy to organise such repairs with no particular conscious regard on cost-vs-quality either. It would be prudent to address such client approach, as well as a timely communication, and actions in all regards property management too.

Ev · 19 November 2019

★★★★★ 5/5

Google

It’s been an absolute pleasure selling my property through Mishon Mackay in Hove. Oliver Sumners has been wonderful, so helpful and caring throughout, good advice and nothing was too much trouble. I have sold through them in the past and wouldn’t go anywhere else, they have been amazing once again. Thank you to everyone at Mishon Hove.

Lisa · 18 June 2023

★★★★★ 5/5

Trustpilot

Professional, friendly and helpful.

We bought our flat through Mishon Mackay in Hove and I found them to be very helpful and professional throughout the whole process. Sue was always quick to respond, very polite and friendly, and never had any problems with explaining different parts of the process to me. As a first time buyer this was much appreciated. Even after the sale has completed, they have continued to answer queries when we have had them.

Amy · 6 July 2021

★★★★★ 5/5

Trustpilot

mazie was helpful

mazie was helpful, polite andflexible

Jamie · 6 October 2026

★★★★★ 5/5

Trustpilot

Outstanding Dee, and Mishon Mackay service

Dee was absolutely brilliant during the whole buying process.She dealt perfectly with a lot of issues that came along my way and she was always very responsive, quick, and kind. I was under a lot of pressure but she really simplify my life during this stressful process of buying my first home.I cannot express my gratitude enough to her, she really helped me out and I couldn't have asked for more from her.Thanks Dee, I couldn't have done it without you!Thank you to the rest of the team too, in particular to Felix.I truly recommend this branch, and surely I will ask them again, in case I will need the service in the future.

Giuseppe · 15 January 2024

★★★★★ 5/5

Trustpilot

I was on a search for a rental property…

I was on a search for a rental property when my friend suggested using rhian at charters. I have been renting for a while now and can honestly say the service from charters is unmatched. The team made sure to help with all my questions i had and made the process super smooth. Would definately recommend.

Relax · 27 May 2026

★★★★★ 5/5

Trustpilot

Great service from Mishon Mackay Kemptown

Mishon MacKay in Kemptown Brighton were wonderful to deal with when viewing and purchasing our new home by the sea. In particular, the service Brittany provided us was second to none. Nothing was too much trouble and she responded to telephone calls, emails and enquires promptly and efficiently. Everyone we dealt with was professional and helpful and thank you for making our house move as easy as it could be.

Chris · 9 September 2021

★★★★★ 5/5

Trustpilot

I bought a house in Hove recently

I bought a house in Hove recently, through the local branch of Mishon Mackay. From the outset, namely the initial viewing with Amy, the service was polite and professional. On the second viewing, I met Sarah, who shared Amy's approach, but who added an extra layer of understanding and expertise. When the housing chain inevitably became 'stuck', Sarah was proactive in getting the thing moving and overcoming hurdles. As the five star rating would suggest, I would definitely recommend Mishon Mackay of Hove.

Mary · 15 November 2017

★★★★★ 5/5

Trustpilot

Massive thank you!

Massive thank you to Felix in the Kemptown office who sold our property. The experience was completely hassle-free on our side and he went above and beyond to ensure that both parties were happy with the sale. We were very fond of our home and all of its quirks which he got across to the buyer - this meant a lot to us. Would definitely recommend to others.

John · 29 December 2021

★★★★★ 5/5

Trustpilot

We recently worked with Chris Thew at …

We recently worked with Chris Thew at Seven Dials and found it a pleasure dealing with him. He was always prompt in updating us and made sure all lines of communications were open, especially at critical stages of the negotiations. His experience was reflected in the professional approach he always adopted and is complimented by an easy-going and calm demeanour that really helps during what can be a sometimes stressful and emotive process. We would definitely recommend Chris and his team.

Mandy · 20 September 2017