Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBuying a home for the first time is a …
Buying a home for the first time is a stressful and at times an infuriating and always a frightening (and exciting) thing to do. I had dire experiences with the majority of estate agents I registered with throughout Brighton. but Dani and his colleagues in Mishon Mackay Kemptown were always a delight. Not only personable, knowledgeable and unfailingly prompt, Dani was also helpful - something which I didn't think was possible in an estate agent. His knowledge of the area, the market, but also of the fears/concerns of a first-time buyer, made him a thoroughly excellent professional to work with. I would have no hesitation recommending Mishon Mackay in Kemptown (and already have) and I wish them the best of luck in all their endeavours.
Patricia · 3 August 2017
Agent replied · 17 June 2024
Thank you Patricia for your very kind words about our team at Kemp Town. It really is a daunting time when buying for the first time, so it's great to know that our team there offered you support and assistance, giving you the benefit of their knowledge. We are delighted to have been able to change your opinion and experience of estate agents and thank you for suggesting you would recommend us. If you do, be sure yo take advantage of our Refer A Friend Scheme https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
TrustpilotAs a buyer i can highly recommend …
As a buyer i can highly recommend Mishon Mackay estate agents. Firstly they are very nice and choose properties that fit your requirements and read customers needs well. They impart good knowledge of the properties you are viewing and give you the space to think while you walk around.We also found their honesty and willingness to help and support the buyer refreshing and would not hesitate to sell our property through Tom and his team in the future.David & Zoe
David · 21 June 2017
Agent replied · 17 June 2024
Thanks for your very positive review David & Zoe. All of our teams try very hard to listen to what prospective buyers are looking for so that we can match them to the right properties. We hope you will be very happy in your new home.
★★★★★ 5/5
TrustpilotI would highly recommend mishon mackay …
I would highly recommend mishon mackay to anyone looking to sell their property. I have worked with the seven dials and the Rottingdean branches both in relation to selling property and renting one out. I have been simply amazed at the Agents positive attitudes, determination and knowledge of their market across every aspect the business. Chris Thew at seven dials has most recently helped me all a central Brighton flat. Not only did he secure a good price for the property, he worked tirelessly to get the sale home. Nothing was too much trouble. If he said something was going to be done, I could be rest assured that it would be. Although I mainly dealt with Chris, if he wasn't in the office and I had a question, they I was confident that another member of the team would be able to help me and have knowledge of the situation and I think that this is what sets mishon mackay apart from other estate agents is the people. Yes it's a business, but everyone who works there truly does their best to deliver the best possible service and it really is evident that this is a company ethos. I wont be using any other estate agent again and I would urge anyone reading this to do the same!
Vanessa · 31 May 2017
Agent replied · 17 June 2024
Thank you Vanessa, we are so happy that you have sold the apartment now and you can start to settle with the new baby. Do come and see us in our Rottingdean office for a cup of tea and a catch up when you're ready to think about the move again.
★★★★★ 5/5
TrustpilotEstate agents have a bad name but I …
Estate agents have a bad name but I really feel we got excellent service from the team, especially Alexandra and Danny when we sold our house. 2 of our buyers had issues with their own properties and had to pull out and each time the house was back under offer within less than a week. The last chain we really had to push through so we didn't lose the dream house we wanted to but buy and Danny did a great job of keeping it moving as quickly as possible. Definitely recommended!
Brightonbaker · 4 May 2017
Agent replied · 17 June 2024
Thank you for the kind review of teh team at our Kemp Town Office, we love it when we hear we have helped a client's dreams come true, its what its all about for us. Congratulations on the move and don't forget to let us know if you recommend us to take advantage of our refer a friend scheme.
★★★★★ 3/5
TrustpilotGreat branch manager.
First, the good: They got many viewings booked and valued the property at the right pirce.Sadly, the buyer presented themselves as a cash buyer, this wasn't the case. I felt this should have been checked more carefully. This was supposed to be a quick sale, and I felt that this wasn't managed very well. There were also errors on the memo of sale which took two attempts to correct, which was a bit unnerving. Back to the good - once the branch manager took over, the service was excellent. He worked so hard and kept me totally informed. Sam is a total star! He went above and beyond to get the sale completed.
Jenny · 26 April 2017
Agent replied · 17 June 2024
Hi Jenny, thank you for your review and we are sorry to hear that you had some concerns over the management of some problems that arose during your sale. We do have company policy to check all buyers cash funds, and we ask all buyers to prove they can fund the purchase with cash if they suggest to us that they intend to do this. To do this we check a bank statement or speak with their solicitors to ensure they are able to proceed on the basis of buying cash. Unfortunately it is the buyer's legal right and prerogative to change how they wish to purchase right up to exchange and we have no way of preventing this. We very much appreciate how frustrating and stressful the whole process can be and any added complications such as change of funding can only serve to further complicate the matter. I am pleased to hear that you felt that Sam supported you and communicated well to ensure the sale kept on track. We wish you all the very best for the future.
★★★★★ 5/5
GoogleI’ve recently purchased a property in Hove with Mishon Mackay.
The sale department team is outstanding.
Always answering the phone and doing their best to help.
Holly and her team are really good.
Sue, Oliver and Melanie together with Holly were always keeping me posted with emails and phone calls.
Great communication from start to finish.
I very rarely write reviews…. But this one is totally deserved.
I highly recommend Mishon Mackay to anyone selling their property and if you are buying with this estate agency, you’re also in very good hands.
Michele
Michele · 20 November 2023
★★★★★ 5/5
TrustpilotBrittany Kemp
Brittany Kemp was professional, personable and knowledgeable throughout our whole buying experience, which as first time buyers was pretty stressful at times! Her communication skills were amazing and she would check in with us at pivotal times to make sure that we were happy with the way things were progressing. She was a fundamental part of the lovely "dream team" who helped us to secure the most beautiful home, which we plan to spend the rest of our lives in! Thank you, Brittany, you've been a true gem!
Beth · 21 April 2017
Agent replied · 17 June 2024
Thank you Beth for taking the time to write such a lovely review of the service you received from Brittany and the rest of the Kemp Town team. We know how important it is that you are kept informed and we are delighted that you felt supported throughout the process. We wish you every happiness in your new dream home and please pop in for a cup of tea and to say hi if your passing the office.
★★★★★ 5/5
TrustpilotWe had a particularly difficult time but…Mishon were our saviours!
We had a particularly difficult time selling our house and in the end after a bad experience with one agent and a buyer pulling out with our second agent, we then decided to go with Mishon in Preston Park. Mishon in Hove, were the agents for a flat we had put an offer on, so to try and save the chain from breaking, we thought they would be the best choice for becoming our agents. It wasn't long before they found us a buyer. Sam and especially Amina, worked tirelessly to negotiate with the new buyer and save the chain. Matthew Pahlavan and Sarah of Hove were also great and supportive throughout the whole long drawn out process. We're now in our little home and very happy and this was made possible by all the team at Mishon.
Carey · 31 March 2017
Agent replied · 17 June 2024
Thank you Carey & Ed, it's not often Estate Agents get labelled as saviours! It really can be disheartening when you have had a bad experience so we are delighted we were able to turn the experience around for you, and get the job done. We will pass on your thanks to Sam & Amina at Preston Park, as well as the team in Hove. We are delighted to hear you have settled into your new home and that we were able to help you.
★★★★★ 5/5
TrustpilotGreat communication and experienced team.
Mishon Mackay guided us through a very bumpy 12 months (including a chain collapsing), but thanks to their experience, communication and diligence, we managed to see things through to the end with everyone happy!It always felt like they were open & honest and working hard for all parties involved - George and in particular Glenn were great. I'd recommend Mishon Mackay to anyone planning to sell/buy in the area.
Richard · 18 August 2021
Agent replied · 17 June 2024
Hi RichardMoving home can be bumpy so thanks for sticking with it, sounds as though George and Glenn were on hand to keep things moving wherever possible and to get it across the line in the end. Thanks very much for your kind words. RegardsSteve Neocleous
★★★★★ 5/5
TrustpilotExcellent Service
Fantastic Service from Lettings Team!
De · 15 September 2026
Agent replied · 22 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotWe had a viewing with Isabella today…
We had a viewing with Isabella today and she was really helpful, made us feel really welcoming and comfortable viewing the property.
Lily · 21 May 2026
Agent replied · 28 May 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
TrustpilotPurchased Home
We worked with Alice on purchasing our new home in Saltdean. She was super friendly when we first attended the viewing of our new home and gave us great insight on the property and area. John was also incredibly helpful if Alice was out showing properties. We really appreciated the quick response times and follow ups as some of the other stakeholders weren't as timely with their sign offs, etc.
Lisa · 22 May 2021
Agent replied · 17 June 2024
Hi LisaThanks very much indeed for your lovely review, Alice is a star who takes pride in what she does so this is no surprise but it's great when people find the time to praise. Good to know too that John was also on hand to support through the process if required. We hope that you are very happy in your new home. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotFirst experience of using Mishon…
First experience of using Mishon Mackay, Seven Dials to sell my flat. George and Samin were excellent at managing the whole process. Regualar and timely feedback from viewings and they were always available at the end of the phone. A very positive experience from a local firm who clearly know their stuff and provided professional service. Definately would use again and no hesitation in recommending. David MontgomeryMontpelier Street BN1.
David · 9 July 2021
Agent replied · 17 June 2024
Hi DavidMany thanks for your positive review, We have many repeat clients so it's good to see that you were impressed with your first experience of using Mishon Mackay and good to know that you had great communication with the guys. Thanks again for your lovely comments. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotVery Pleased From Start to Finish
Very pleased from start to finish with the house sell, having lived there for over 30 years, it was initially overwhelming.
Valerie · 22 May 2026
Agent replied · 28 May 2026
What a great review, this is wonderful news.
★★★★★ 5/5
TrustpilotI would recommend Mishon Mackay
I would highly recommend Mishon Mackay but especially Dee Karagol. Dee was friendly and approachable from the moment we met whilst viewing potential properties. She took a personal approach and really took on board our criteria in order to help find us a property. Once we had accepted an offer on our flat she went out of the way to progress the sale as quickly as possible. There were 12 properties in the chain so it wasn't an easy task! She was incredibly proactive, efficient and her communication was outstanding, giving me updates constantly. Thanks for all your help Dee - we are so happy in our new home and I honestly don't think we would have made it without your help!
Jessie · 4 October 2023
★★★★★ 5/5
GoogleBefore dealing with Mishon Mackay, I had only ever bought a house, when it came to sell, I did know the process when it comes to getting valuations and dealing with solicitors. I called Mishon Mackay and Oliver came round to explain the whole process to me as well as value my property. Today I picked up my keys to my new Home and Ollie has been there from start to finish, nothing was too much trouble and if I had bought in Brighton, I know that I would use Mishon Mackay again. I cannot recommend enough.
Sophie · 21 September 2023
★★★★★ 5/5
TrustpilotHad a few issues with the property i…
Had a few issues with the property i rent and everything has been dealt with efficiently and professionally by Katie
Andy · 22 May 2026
Agent replied · 17 June 2024
What a great review, this is wonderful news.
★★★★★ 5/5
GoogleWe recently made enquiries for my daughter who is looking at Hove and Brighton as a location. We spoke to Oliver in the Hove office and he was super helpful and knowledgable on the area and the current Market. We will definitely come back when we know what we are doing...
Pete · 18 June 2023
Agent replied · 17 June 2024
Thank you, Pete! Kind Regards, Chris Thew - Sales Director
★★★★★ 5/5
TrustpilotDee really stood out as a capable member of the team
In particularly Dee really stood out as willing to go above and beyond expectations to complete our purchase.
Julie · 22 January 2026
★★★★★ 5/5
TrustpilotGreat experience from the team at Mishon Mackay Brighton
The team at Mishon Mackay Brighton provided an excellent service selling our flat, especially during a slow and difficult market. The team were very professional and on top of everything and gave us some great advice. We felt they had a really good sense of when to push and when to hold for a moment. Many thanks to the whole team including Felix, Tom and Dee, and extra thanks to George and Samim who mostly dealt with our sale.
James · 12 September 2023
★★★★★ 5/5
TrustpilotGlenn Erdman went above and beyond …
I recently dealt with Glenn Erdman from Mishon Mackay and have to say even though the sale took longer from a legal perspective Glenn was in constant contact with me, keeping me up to date and going above and beyond to sort any issues I had. Very professional and I would most definitely use this company for any future sale or indeed lettings.
Anna · 7 January 2022
Agent replied · 17 June 2024
Hi AnnaMany thanks for this lovely review. Good to hear that you had regular communication with Glenn and that he was able to resolve any issues there were. Kind regardsSteve NeocleousMishon Mackay
★★★★★ 5/5
GoogleMy partner and I are relocating to the Brighton/Hove area for work and Mel has been fantastic in explaining everything clearly to us as first time buyers. I always like seeing my phone ring when she talks me through new houses as she is so bubbly, friendly and always such a pleasure to speak to. What is normally quite a stressful process, it’s been made much better by Mel. Thank you Mel - you’re brilliant 🤩
Zoe · 21 October 2023
★★★★★ 5/5
TrustpilotSuperb!
I rented a property through Mishon Mackay a number of years ago and found the service to be excellent (a rarity in Brighton) so when it came to sell my flat I knew that MM would do a stellar job.I've found all the staff to be extremely professional and friendly but in particular Tom and Colin have always gone above and beyond to help.I can't recommend them highly enough!Thank you for looking after us.
Jonny · 5 July 2017
Agent replied · 17 June 2024
Thank you Jonny for your continued support of Mishon Mackay, its always great to hear that our customers are coming back to us time and time again due to the service levels received. We wish you all the best for the future.
★★★★★ 5/5
GoogleI’m very happy with the service I received from start to finish, they were professional, friendly and helpful and made the process as stress free as possible. My first property sale fell through but they acted fast and remarketed this within 24 hours and even saved the final sale for me. Oliver from the Hove branch kept me updated throughout the sale and was always available for any questions or queries I had. I would recommend Oliver and Mishon Mackay again.
Kirsty · 18 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.