Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are so happy with Claudia's service after buying our first home in Hove. As first time buyer's we were unsure of the process but Claudia was helpful throughout and kept in regular contact. She really advised us on the area and made us feel comfortable doing a viewing during the pandemic. We're so pleased with our new home and would highly recommend her to friends and family! Thanks Claudia for all your help, so appreciated!!PositiveProfessionalism
Natalie · 25 August 2021
Agent replied · 24 August 2024
Dear Natalie
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleMichael, Tara and the Lextons team were amazing. They sold our flat really quickly, were always responsive to any calls/emails and Tara kept us in the loop throughout. She even gave us a brilliant removal company recommendation who were fab. Thank you all once again!
Emma · 26 May 2024
Agent replied · 24 August 2024
Dear Emma,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleLextons have been brilliant from day 1 - every single person in the office is extremely personable and helpful. Peter's valuation was spot on, their marketing material was excellent, Jayne was super efficient with all the paperwork. Their prepping of the sales team for selling was really impressive. George worked her magic and sold it before it even made it onto Rightmove and they got us the asking price! Then Karen joined just as we were progressing our sale and worked her socks off to make exchange happen in some very tricky situations at times. I literally cannot fault them. I would recommend them 100%. An absolute pleasure to work with them all. A highly professional and really likable team.
Bryony · 25 August 2020
Agent replied · 24 August 2024
Dear Bryony
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe’ve just recently sold our property through Lextons and our overall experience was fantastic! Ollie and George helped us in the initial stages with getting the house onto the market and sold. We had constant communications and when our first buyers unfortunately pulled out on the day of exchange, they already had a list of people to view it within a day and within less than a week we had a new buyer! We were so grateful for their hard work and dedication to getting things back on track. Karen then dealt with the sale and again, we couldn’t be happier with the service we received. Karen was always in touch, easy to talk to and proactive in helping us understand what was happening in the chain and what the next steps were. Thank you all for helping us through the entire process, we’d highly recommend Lextons!
Eve · 25 August 2020
Agent replied · 24 August 2024
Dear Eve
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleFrom the minute I switched my Estate Agent to Lextons I knew I had made the right decision. Lextons generated significantly more viewings than any other agent I had previously. They were extremely pro-active, efficient and kept me very well informed in every aspect of my sale. The sale of my property was complex but Lextons were supportive throughout, offering thier advice, expertise and guidance.
Karen Franks was particularly brilliant in progressing communication between solicitors and ensuring the momentum kept going. Most importantly to me the Lextons team were genuine, backed up with professionalism, expertise and efficiency.
Linda · 25 August 2020
Agent replied · 24 August 2024
Dear Linda
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleFrom our first viewing with James we were very impressed with Lextons. We felt really relaxed to view the property without the hard sell we have experienced previously with other agents. Buying our house during lockdown was stressful, however throughout the whole process Peter was there to reassure us, provide really helpful advice and ensure we were kept informed every step of the way. A very friendly and professional business, we would use them again, and highly recommend them.PositiveResponsiveness, Professionalism
Steve · 25 August 2020
Agent replied · 24 August 2024
Dear Steve
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe have just sold through Lextons and Claudia was incredibly proactive at getting the sale closed. The property we were selling was a little quirky and so we needed a very specific buyer to be able to sell. Claudia found us that buyer. She was also very good at looking out for the buyers interests thus ensuring all parties came away satisfied with the transaction. I would use Lextons again.PositiveResponsiveness, Quality, Professionalism, Value
Southern · 25 August 2021
Agent replied · 24 August 2024
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe bought a house through Lextons. They worked really hard in getting us the house we wanted. At times it felt like they were our agent. We were in a long complicated chain, and if it wasn't for Peter and his team pushing and progressing the sale through all the way down the chain, I don't think we would've moved at all (the entire process took almost six months to complete due to the huge chain!). Peter always went out of his way to offer advice and kept us well informed of what was going on. I'm not planning to ever move again, but if for some reason we have to, I would definitely go through Lextons to sell. Thank you Lextons (especially Georgia, Peter and Vicki)! You've been great!
Vai · 26 August 2019
Agent replied · 24 August 2024
Dear Vai
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleAmazing service!
Have just exchanged on a flat marketed by Lexton's. George Meyer was great in getting me in to see it immediately, and getting an offer accepted very quickly. Karen Franks then took over the process from the accepted offer to exchange/completion, and she was amazing.
Although the vendor was obviously Lexton's client, the service I received as a buyer was incredible.
Karen kept me updated throughout the process, particularly when my solicitors were busy. Her knowledge of the legal aspects of buying/selling property was impressive, and she was able to explain each step of the process to me in a way that made sense, and to alert me to specific points in the process where my input would be needed so that we could progress the purchase quickly.
Karen responded to all of my questions in a very timely fashion, and did everything possible to make the process as smooth as possible. When we hit the inevitable bumps and frustrations that arise when buying and selling property, Karen managed to keep me sane!
In short, Lexton's, and particularly Karen, went above and beyond, and I would recommend them to anyone without hesitation.
Judith · 26 August 2019
Agent replied · 24 August 2024
Dear Judith
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleOur property had been on the market for some months and our existing Estate Agent was advising the market was slow and very few people were looking. Lextons contacted us and said they had several strong prospects and people looking for a flat like ours so we decided to give them a try.
Within a week at least 12 people had viewed our flat and we got a firm offer within about 10 days. The service was excellent and very enthusiastic, but what was most impressive was how the service continued after the offer was accepted - they kept everyone continualy informed and updated and ensured information was constantly communicated from the very first meeting to the final Exchange and Completion last week. At every stage they were faultless. Thanks so much to Peter, James, Georgia and Victoria.
Ash · 26 August 2019
Agent replied · 24 August 2024
Dear Ash
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotBob Beaken
I initially dealt with Lauren who was very helpful and professional whilst showing me around. I then dealt with Sofia who assisted us every step of the way making the process smooth and more simple. She answered all questions promptly in a friendly manner and was at all times very professional. They are both an asset to Lextons.
Robert · 9 May 2023
Agent replied · 13 June 2024
Dear Bob,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Both Lauren and Sofia work incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleI can't thank Simon and Adrian, from Lextons, enough for all the help and support they have given us. This has been our first experience at leasing a property. The whole process was so much easier and quicker, that I expected, and handled with friendly professionalism .
Thank you so much!
Lavinia · 29 October 2023
Agent replied · 24 August 2024
Dear Lavinia,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect! We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleClaudia and the team were excellent at Lextons. Firstly, she found us our house! After that she was clear and straightforward about the
potential complications with the purchase. However, most importantly, when it looked like it was going wrong and we were getting bogged down in technicalities, she rallied everyone involved to work to our target exchange date. She didn't give up and stopped us from having to go through costly and frustrating delays. Excellent team!
Ben · 25 August 2020
Agent replied · 24 August 2024
Dear Ben
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI have had experience of several estate agents over the years in different parts of the UK, and I can honestly say that Claudia at Lextons is the best person I have ever had the pleasure to buy a property through -she is a real star! Totally professional, supportive, helpful and she enabled me to complete on a wonderful new home in Hove. I cannot recommend Claudia and Lextons more highly.
Nicholas · 25 August 2021
Agent replied · 24 August 2024
Dear Nicholas
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Cannot thank Michelle from Lexton Lettings enough, she was so lovely and extremely helpful throughout our entire moving process!
Leo · 23 February 2026
★★★★★ 5/5
GoogleJustine from Lextons has been excellent. Showed me around lots of property that suited my needs and none that didn’t. When I found the one I wanted she helped to broker the deal with professionalism and an eye on the detail. This was not the experience I had with many other agents. Highly recomended!
Rory · 16 August 2025
Agent replied · 16 April 2026
Dear Rory,
Thank you for taking the time to leave a review. Justine works incredibly hard … More
★★★★★ 5/5
GoogleMy experience with Lextons was great. Claudia Romano is one very determined lady which is what you want when buying a house. Its hard sometimes to know the best way to turn and she is confident, knowledgeable and an absolute force to be reckoned with! I absolutely 100% recommend her and Lextons if you want to be in safe and determined hands!
Louise · 25 August 2022
Agent replied · 24 August 2024
Dear Louise,
Thank you for your review. Claudia works incredibly hard to ensure an excellent service and will be delighted with your comments. We wish you all the best.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWhilst our house moving process wasn’t the smoothest, we believe it was only through to Claudia’s assistance that we successfully completed. Claudia was a massive help throughout the whole process, always keeping us informed, advising when needed and helped us navigate all the various parties whilst keeping a smile on her face. We’d recommend Claudia, and Lextons, to anyone looking to move.
Jamie · 25 August 2022
Agent replied · 24 August 2024
Dear Jamie,
Thank you for leaving a review. Claudia works incredibly hard to ensure the selling process is as smooth as possible and will be delighted to hear your comments.
Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleCertainly the best estate agents I have dealt with in Brighton/Hove and London over many years. Great communicators and negotiators and on the case at all times. Highly recommended
Howard · 26 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review, Howard. I'm so pleased to hear you received the service we would expect. We wish you the best and hope to work with you again in the future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleA massive thank you to Claudia and the team at Lextons for their help marketing/selling our house. Knowledgeable, commutative and helpful throughout the process, Claudia made a normally stressful experience very straightforward. My wife was particularly worried about marketing our property during lockdown, only to be put at ease by Claudia instantly by her safety precautions when it came to viewings. Thanks Claudia and the team for a great service.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 25 August 2020
Agent replied · 24 August 2024
Dear Ben
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 1/5
TrustpilotIncredibly dissatisfied
Incredibly dissatisfied. I was sold a property by Lextons that was advertised as a two bedroom property. When I tried to re sell my property with Lextons some time later I was not only met by appalling customer service including a surveyor letting themselves into my property without notice,whilst my daughter was in bed, offers on my property not put in writing, rudeness and pressure from negotiator, and lastly discovering that my two bedroom property was in fact a one bedroom property. Apparently, building regulations dictate that i can not advertise the property I bought from Lextons as a two bedroom property, as a two bedroom property. Lextons clearly intentionally mis represented and advertised the property as a two bedroom property.
Claire · 27 September 2025
★★★★★ 5/5
GoogleClaudia at Lextons has helped us sell two properties and buy one, and we have had such a positive experience on every occasion. Thank you to both Claudia and the team for their professional, attentive and client focused service, we can’t recommend Lextons highly enough.
Tina · 28 November 2023
Agent replied · 24 August 2024
Dear Freddie,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect! We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleI both bought and sold the same property (with six years in between) with Lextons, Hove. Harry did an exceptional job with my sale and I highly recommend them for both their professionalism and communication.
Marcus · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review, Marcus. I'm so pleased to hear you received the service we would expect. We wish you the best and hope to work with you again in the future.
Kind regards
Customer Relations Team
★★★★★ 2/5
TrustpilotWe didn’t encounter the best experience…
We didn’t encounter the best experience with Lextons even though we were buying and selling through the same agent. They seem to be more about the money they will get rather than the service they would give. They were more on the side of our buyer (who was paying nothing to them) rather than us. The only reason they have any stars is that one of their agents George was very delightful
Marc · 15 November 2019
Agent replied · 13 June 2024
We're sorry to hear this, this certainly isn't the standard of service we would expect you to receive. Our customer service is of the utmost importance to us and as such we have taken your feedback onboard to ensure we are constantly improving and holding true to the premium standard we are known for.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.