Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe absolute BEST estate agent in Hove
The absolute BEST estate agent we have ever dealt with in Brighton & Hove, in fact, anywhere we have lived! We have bought and sold a lot in B&H over the years and we have never met anyone with the tenacity, dedication and willpower to get her client what they want and need until we decided to sell through Claudia Romano. Lextons has been exceptional to work with on every level. I genuinely cannot recommend Claudia enough - she is the most affable, professional estate agent who communicates with you brilliantly and constantly, even to deliver the grotty news, so you never feel out of the loop. Could not have asked for a better person to sell our property. I will be recommending her to everyone I know who wishes to buy or sell a property.
Emma · 14 March 2022
Agent replied · 13 June 2024
Dear Emma,Thank you for taking the time to leave a review and for your kind words.I am delighted to hear you had the selling experience we would expect. Claudia works extremely hard and is an asset to the team, she will be thrilled by your comments.Wishing you the best and we hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI have used Lexton's for both buying property and selling property. Unlike other estate agencies they did not bombard me with the wrong properties and waste my time, they listened to what my requirements were and only contacted me when they were meet. When in came to selling my place James Pepper was outstanding in a difficult selling market and although my property was only small, he still gave it as much time and focus as the bigger places. The best estate agents and auctioneers in Brighton and Hove by a long way.
Charlie · 15 August 2024
★★★★★ 5/5
TrustpilotThis is to thank Simon Caplin
This is to thank Simon Caplin for the outstanding service I have received from him. His professionalism, courtesy and kind understanding of all my needs and concerns has been so impressive throughout all my dealings with him. His deep knowledge and bonhomie have been crucial to me. He has punctually kept me informed, responded to my emails and been a delight to work with. I am so grateful to him and would highly recommend his services to anybody looking to sell at auction.
Richard · 24 February 2022
Agent replied · 13 June 2024
Dear Richard,Thank you for your kind words. Simon works extremely hard to ensure an excellent service and I am pleased to hear that we delivered the service we would expect.We hope to work with you again in the future.Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleHolly was amazing! She truly went the extra mile to ensure everything went smoothly, and the entire team was incredibly helpful throughout the process. We couldn't be happier with the service and would definitely recommend them to anyone looking for a reliable estate agent.
Jack · 14 September 2024
Agent replied · 23 October 2024
Dear Jack,
Thank you for taking the time to leave a review. I am delighted to hear that you … More
★★★★★ 5/5
GoogleI recently bought a property with the help of Claudia. She was professional, friendly and very responsive. She guided the transaction to completion, keeping up to date with the status along the whole chain.
I subsequently sold a property and engaged Claudia where she displayed the same level of professionalism, and determination to completion. I received good friendly advice and was kept informed as the transaction progressed.
I would recommend Claudia and her team whether buying or selling a property.PositiveResponsiveness, Quality, Professionalism
Lorraine · 24 October 2021
Agent replied · 23 October 2024
Dear Lorraine
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleLextons managed the sale of our property in Hove and were excellent in every respect. From the initial meeting where everything was explained clearly and concisely, to the prompt communications, the careful curated and managed appointments with regular updates on progress.
Oli and the team were so friendly and easy to work with and made, what could be an incredibly difficult process, as stress free as possible.
Highly recommended and good value too!
Carl · 25 August 2022
Agent replied · 24 August 2024
Dear Carl,
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleOli Lucraft handled the purchase of the flat. From the outset Oli was professional, polite and friendly. In the current climate, Oli maintained good social distancing whilst we viewed the property. He communicated with us at every step of the process, making, what is usually a stressful experience, extremely enjoyable. He was always contactable and was clearly working with both parties to ensure a smooth transaction. We would highly recommend Lextons and will seek to use them in the future.
Leo · 25 August 2021
Agent replied · 24 August 2024
Dear Leo
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleLextons took all of the pain out of selling my home. James, who sold my house, was responsive, understood my needs and swiftly and professionally sold my house to the first people who came through the door! He also valued the house to reflect the quality of the work I had done so I was very pleased with the final result, which was done and dusted in 7 weeks despite COVID restrictions. Friendly, professional and focused on selling my house quickly and ensuring the best deal for me I cannot thank James and the wider team enough. Strongest positive points: No delays; James took sole responsibility for selling so good continuity of service; easy to get hold of and knew what I wanted inside out. Represented me to both buyer and solicitors so the whole process from my perspective was effortless and exceeded my expectations. Slightly more expensive than some other Agents but let's face it - you get what you pay for!
Highly recommend.PositiveResponsiveness, Quality, Professionalism
Ruth · 25 August 2021
Agent replied · 24 August 2024
Dear Ruth
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe had three estate agent round to sell our flat and we knew immediately James was the one. Very professional, friendly and had a strong knowledge of the market. We were tempted by purple bricks to save cash but now realise how vital James was to our sale. You never know what might come up during a sale and all sorts did. James was quick to get things sorted and made us feel well looked after throughout and was worth every penny. When we sell again we will definitely go to James. Thanks for your hard work James and the rest of the team at Lextons:) Al+Jo.PositiveResponsiveness, Quality, Professionalism, Value
Alex · 25 August 2021
Agent replied · 24 August 2024
Dear Al & Jo
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GooglePregnant with our first baby and in the midst of a pandemic (COVID-19), we were desperately seeking a home to move to.
We arranged to see a number of places through Lextons and dealt with Claudia both times.
We really appreciated her honest and open style, humour and expertise. She went above and beyond to ensure we were able to move in before baby arrived (she kept the pressure on, chasing solicitors and mortgage advisors on our behalf and was always available to deal with my jitters and anxiety about hold ups in the process). She was the calming voice of reason that I needed (and appreciated) at an otherwise stressful time!
I have used many estate agents in the past for various moves but Claudia really has been exceptional.PositiveResponsiveness, Quality, Professionalism
Caroline · 25 August 2021
Agent replied · 24 August 2024
Dear Caroline
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia Romano has been a terrier. From initial valuation through to exchange of contracts, she has been focussed and determined. Selling a house is so much more than accepting an offer and the real work happens after that, and behind the scenes. I was introduced to her through a neighbour who had a very positive experience marketing his house, and I can see why: estate agency is a difficult business requiring many skills and Claudia has them in spades.PositiveResponsiveness, Quality, Professionalism
Louise · 25 August 2021
Agent replied · 24 August 2024
Dear Louise
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Peter at Lextons to sell our flat, and they also turned out to be the agent for the flat we were keen on and subsequently bought. We chose Peter for our sale as we appreciated his enthusiasm, experience in the Brighton market, and also that he is a pleasure to deal with (at the risk of offending a whole group of people, he's not very estate agenty!) He comes across as genuine, not overly pushy, and is more knowledgeable than many agents we crossed paths with in Brighton.
(In fact when we viewed a property with another Lextons agent, Claudia, our experience was just so much better than many other estate agencies - she knew the property and came prepared. It's clear that Lextons take pride in their work.)
I would highly recommend Peter and Lextons.PositiveResponsiveness, Professionalism
Holly · 25 August 2021
Agent replied · 24 August 2024
Dear Holly
Thank you for your review and your kind words! It's lovely to hear that perhaps we aren't just a normal estate agency!
We hope that you are enjoying your beautiful new home and Peter looks forward to working with you in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleThroughout the sale of our flat Claudia was an amazing estate agent. Through all the COVID lockdowns, Claudia put our safety and our viewer's safety as the highest priority. Claudia's communications were fast and useful. From hearing a couple of her viewings, she incredibly thorough and offered viewers insightful observations, and had clearly taken on board all of the information we had given her about our property (and bolstered this with her own knowledge of the area). After working with two other Hove estate agents, Claudia negotiated extremely well and helped ensure we could complete earlier than we originally anticipated. Thank you Claudia for all your help, we will definitely be asking you to be our estate agent in the future!
James · 25 August 2021
Agent replied · 24 August 2024
Dear James
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia and the Lextons Hove team provided an excellent service in selling our house.
In what was a difficult process due to other elements of the chain, Claudia went above and beyond to ensure it did not fall through and without her input I'm certain the chain would have collapsed. She was always available to talk and proactive in her contact with myself and in chasing other elements of the chain.
On top of all of this, she got us an excellent price within a few days of listing the property!
If you're looking to buy or sell, particularly in the Hove area, I'd highly recommend Lextons and when the time comes that we do move again, I shall certainly be reaching utilising their services once again!PositiveResponsiveness, Quality, Professionalism, Value
Jack · 25 August 2021
Agent replied · 24 August 2024
Dear Jack
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe have recently sold our house through Lextons and had an excellent experience. James was superb throughout the process and always on hand to offer advice and support.
When we decided to sell, I spoke to a few agents to gather information on the market. James was the one that stood out the most - friendly, honest, professional, knowledgeable, and not at all pushy (unlike one or two others I spoke to).
We also had a few requirements including limiting viewings, which they were very happy to support with - and subsequently sold our house after two open houses (having booked viewing after viewing!). James also offered his advice on a few questions I had about they houses we were looking to buy. And, they were even on hand to support when my printer decided to give up the ghost as I was printing out the paperwork!
I can't recommend Lextons enough. If you are thinking of selling, I would genuinely suggest having a conversation with them.
Moe · 25 August 2021
Agent replied · 24 August 2024
Dear Moe
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI recently bought a property with the help of Claudia. She was professional, friendly and very responsive. She guided the transaction to completion, keeping up to date with the status along the whole chain.
I subsequently sold a property and engaged Claudia where she displayed the same level of professionalism, and determination to completion. I received good friendly advice and was kept informed as the transaction progressed.
I would recommend Claudia and her team whether buying or selling a property.PositiveResponsiveness, Quality, Professionalism
Lorraine · 25 August 2021
Agent replied · 24 August 2024
Dear Lorraine
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI can’t praise Claudia from Lextons enough for her help in selling our flat. She’s been such a pleasure to work with and a godsend in this process.
We actually met Claudia whilst viewing a property to buy and liked her so much we asked her to sell ours.
Out of all the estate agents we met Claudia was the friendliest, the most thorough, and offered the most trustworthy advice. It also helped that we were impressed by Lextons’ property photography and marketing.
Throughout the entire process Claudia has supported us, kept us calm (!), and most importantly kept the sales process moving at times when it could have stalled.
She continuously communicated with us and kept us in the loop - always responding to questions promptly.
Overall our experience with Lextons and Claudia has been excellent, I wouldn’t hesitate in recommending!PositiveResponsiveness, Quality, Professionalism, Value
Becky · 25 August 2021
Agent replied · 24 August 2024
Dear Becky
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI cannot speak highly enough of Lextons and Claudia Romano who did such a wonderful job selling our house in Hove.
From our very first meeting with Claudia we knew that we were in safe and experienced hands.
Claudia inspired confidence not only in us as sellers, but also seems to know instinctively how to tailor the right buyer to the right house.
We went under offer after our first couple of viewings and the whole process between accepting a great offer and and then an extremely quick exchange was handled with diligence and care by Claudia and her team.
Huge thanks!PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 25 August 2021
Agent replied · 24 August 2024
Dear Matthew
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe were really pleased with the sale of our property through Lextons. Claudia offered honest and useful advice throughout the process and helped keep us on track when things felt challenging. I am prone to indecisiveness and Claudia really helped us to stay focused by offering sensible advice, which has led to us finding our dream family home in an area we love. Thank you to Claudia and the team at Lextons!
Hayley · 25 August 2022
Agent replied · 24 August 2024
Dear Hayley,
Thank you for taking the time to leave a review of your experience with Lextons. Your comments are greatly received, we strive to offer a friendly, professional and committed service and I am pleased to hear that our service is as we would expect. We hope to work with you again in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia was fantastic from our first viewing, she is responsive helpful & was always on hand to help. From viewing to accepted offer took all of one weekend! She was a great help during the conveyancing process and kept us up to date on what was happening the whole way through. We couldn’t recommend her more & Lextons in Hove!! We will use them again for certain & would recommended to anyone looking to buy/sell. Thanks again!PositiveResponsiveness, Professionalism
Daisy · 25 August 2021
Agent replied · 24 August 2024
Dear Daisy
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleIt has been a pleasure to work with Amy at Lextons. Throughout the process, she explained everything clearly as well as being extremely responsive and accessible, highly efficient and very proactive in keeping things moving smoothly. She also understood us when we were gibbering. She made our lives a lot easier. In conclusion, we cannot recommend Amy highly enough.
Mike · 25 August 2023
Agent replied · 24 August 2024
Dear Mike
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Amy works incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleI couldn't be more impressed with the professionalism and quality shown in Claudia's marketing of my property.
At the same time as my property was on the market I was viewing properties through other agents. The contrast in professionalism shown was astounding. Right from the off Claudia did a fantastic job
The photos were beautifully taken. The marketing and adverts were excellent. The plan was to pull together a viewing weekend, using online marketing and existing prospects, which was a huge success. We had 20 viewings over 2 days and above asking offers flooding in on the Monday.
When the sale seemed to be floundering over Covid clauses in the contracts Claudia was on hand to keep all parties moving, and to get the sale over the line.
I would not hesitate to market property again through Claudia and Lextons. If only other estate agents showed this sort of professionalism.PositiveProfessionalism
David · 11 December 2020
Agent replied · 10 December 2024
Dear David
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought a new home through Lextons and they were a pleasure to deal with throughout the whole process. Tara was always super quick to respond to any queries we had and kept the sale moving forward. Recommended to buyers and sellers alike.
Jude · 25 June 2024
Agent replied · 24 August 2024
Dear Jude,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect! We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleClaudia Romano, what can I say? You have been the most thorough and diligent of all agents I have encountered. Your passion for your work is obvious and it's been an absolute pleasure having you help to sell our much loved home. If you have any doubt over which agent to choose in Brighton and Hove, leave them at the door. Claudia is most definitely the one you need.
Ryan · 25 August 2022
Agent replied · 24 August 2024
Dear Ryan,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Claudia works incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
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