Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJacobs Steel -Brilliant all round- delighted- best in Worthing
Jacobs Steel -Brilliant all round- delighted- best in WorthingI have dealt with many agents over the years but I have to say this was the best experience I have had to date. Greg the sales manager advised a sensible approach, highlighting issues that stand out to potential buyers. I felt more than confident in Jacobs Steel hands with regular updates from the highly efficient Laura the branch manager, who leads a real team. With other agents I lost contact with the guys in the office as once the sale is agreed they then refer you to a ‘progressor’ who does not know you, never met you and does not know your circumstances. Jacobs Steel has expert knowledge of the Worthing market, has a good list of potential buyers, a willingness to be proactive and call those buyers and the marketing skills to show your property in the best light. I would highly recommend Jacobs Steel, and have used them for buying and selling.
Pete · 22 September 2021
Agent replied · 24 August 2024
Dear Mr Shanahan,Thank you very much for taking the time to leave us this wonderful review.We are so pleased to have been able to assist you, and glad you like our personal approach.We look forward to helping you again in the future.Best wishesThe Jacobs Steel team
★★★★★ 5/5
TrustpilotWell done Jacob’s Steel - Findon Valley
I was extremely grateful to all the team, they worked together with sheer determination and pushed my house sale through! Jo, Drew and Rachel were outstanding right up until the end. I can’t recommend them enough!
Mrs · 6 April 2024
★★★★★ 5/5
GoogleI have been a property developer for nearly 20 years and, dealing with Jacobs Steel recently has been a real eye opener. Their service and ability to achieve best prices is another level compared to any agents I've experienced in the past. Their expert use of social media to generate excitement about properties coming to market meant that I recently sold 4 properties in 9 days, 2 at asking price and 2 over asking price. This professionalism continues throughout the process to exchange and completion. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 28 August 2021
Agent replied · 6 July 2023
Hi Paul,
Thank you so much for sharing your experience here on Google. We loved working with you and marketing The Courtyard; and we hope to be of service to you again in the future!
In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 5/5
GoogleI could not recommend Jacobs Steel highly enough.
Everyone in their team that has helped with the purchasing of my first home has been fantastic, insightful, friendly and welcoming.
They really understand the needs of their customers and strive to support in everyway they can. I feel very lucky that we've benefitted so much from their great work.
I will always be grateful for making what can be a difficult and daunting experience so stress-free and in fact, enjoyable!
Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
Luke · 28 August 2021
Agent replied · 6 July 2023
Hi Luke
Thank you so much for your feedback. We are grateful you took the time to review your experience with Jacobs Steel.
We are super happy to hear that your experience was enjoyable and stress free. We are excited to see what you do with your new property and hopefully we can visit you soon for a nice cup of tea 😊!
If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thanks again!
★★★★★ 4/5
GoogleAll the staff at Jacobs Steel were incredibly helpful and responsive, I had specific demands whilst looking for a property and the team kept in touch as soon as a suitable property came on the market. Unfortunately, on this occasion I could not secure a purchase through Jacobs Steel, but would have no hesitation in recommending them or if the occasion arises to use them to sell my home. Excellent service and really went the extra mile. Thank you.PositiveResponsiveness, Professionalism
Fred · 28 August 2021
Agent replied · 6 July 2023
Hi Fred,
Thank you so much for your feedback. We are grateful you took the time to review your experience with Jacobs Steel.
We are so glad that we were able to be a part of your journey to purchase something (Although you didn’t find through us).
If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thanks again!
The Jacobs Steel Team
★★★★★ 5/5
GoogleFound Jacob Steel to be really good agent. Both Adam in the Hove office and Dom in the Shoreham office were really helpful, and kept us updated every step of the way, they let us know all details and chased up our solicitor when needed. Richard in the exchange office was also great with making sure everything moved forward and informed us of issues that popped up. Customer service was excellent, very pleased that we used Jacob Steel.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 28 August 2021
Agent replied · 6 July 2023
Hi Sam,
Thank you so much for your feedback. We are grateful you took the time to review your experience with Jacobs Steel.
We are grateful to of been able to help you find your perfect property through our Shoreham Office and to be able to deal with your sale in our Hove office! We had some speed bumps to cross over but we are thankful that we could all work together and get this across the line for you. We are grateful that you have mentioned Richard as we wouldn’t be able to be without him!
If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thanks again!
The Jacobs Steel Team
★★★★★ 1/5
Trustpilotworst agent I have ever had to deal…
worst agent I have ever had to deal with trying to buy a property. Lies upon lies from them throughout, then I got the inevitable. They vendor has sold to someone else, only to find it still for sale. while under offer, they were still trying to sell it, nothing on their website saying under offer, when I questioned them, the response was 'we on put under offer when it has been agreed', shouldn't it say sold at that point?
Gordon · 5 June 2024
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish! I would thoroughly recommend Jacobs Steel. They delivered a thoroughly professional service covering all aspects of the process from listing right to exchange. All staff were courteous, professional and well informed on every aspect of the sale at all times. Furthermore, the chasers did a great job in helping to conclude the sale in a timely fashion. Thank you to all.
Mr · 26 February 2023
Agent replied · 6 July 2023
Dear Mr Nigel, Thank you very much for taking the time to leave us a review.We're so pleased that you were happy with the service offered by our staff and have passed your positive feedback across to the sales progressors. All the best.The Jacobs Steel Team
★★★★★ 5/5
TrustpilotI fully recommend this agent
I fully recommend this agent p they were the fourth agent to try to sell my flat they were efficient communicative friendly imaginative (with the photos ).
When my buyer dropped out on n the day of exchange they found other cash buyers and the help of a sales progressor I .had completed within 6 weeks. Many thanks to Jacobs steel of Shoreham for being such a great team
Jacqueline · 20 November 2024
★★★★★ 5/5
TrustpilotLancing Jacobs Steel Purchase
We have just bought through the Lancing Branch and it was a stressful experience,but not through any fault of this agency who worked tirelessly to get this sale to completion. Mel, Liana and Bethany were always on hand to reassure and i would recommend to all .Thank you very much for all the service Elizabeth
Biddy · 30 July 2022
★★★★★ 5/5
GoogleWouldn’t hesitate to recommend Adam and Matt in the Hove office. Have used them for many years and their knowledge of the local area is second to none 👍 …
John · 6 July 2021
Agent replied · 6 July 2023
Morning John,
Thanks very much for leaving us this testimonial!
If we can be of any assistance again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 5/5
TrustpilotFrom start to finish the team at Jacobs…
From start to finish the team at Jacobs Steel were amazing. They achieved a quick sale and secured our dream home. They were brilliant at keeping us upto date with what was going on. A special shout out to Libby, Greg and Rachel who were all brilliant. I would have no hesitation in recommending Jacobs Steel. Thank you
Amy · 25 February 2022
★★★★★ 5/5
TrustpilotJacobs Steele - Superb stuff from Dom S and team!
Superb stuff from Dom S. They sold the flat - when others struggled. I was kept informed and up to date with process and developments etc. The team were friendly and courteous and professional at all times. 100% recommend these guys - top job - and thanks to Dom and the team.
Ian · 3 November 2022
★★★★★ 5/5
TrustpilotThese guys were first class
These guys were first class - everything they said they would do they did in a cheerful and professional manner. Leigh Doherty was so helpful, thank you for making the process so easy !!
Rebecca · 26 February 2024
★★★★★ 5/5
TrustpilotGreat team with special mention to…
Great team with special mention to Libby whose perseverance, attention to detail and masterful tact in dealing with the solicitors has helped our sale to complete.
Damon · 16 November 2021
Agent replied · 6 July 2023
Hi Damon,Thank you very much for taking the time to leave a review for Libby and our services. We're so pleased we were able to assist the process with the solicitors to enable your successful sale.Wishing you all the best for the future.The Jacobs Steel team
★★★★★ 5/5
GoogleEnd-to-end experience of selling through Jacobs Steel has been truly outstanding. The team in the Hove office are knowledgable, honest and extremely helpful. A special mention to Richard for his patience, resilience and support throughout the process. The entire team go above and beyond, and I couldn’t recommend Jacobs Steel more highly.
Chris · 10 August 2022
★★★★★ 5/5
GoogleI couldn't recommend Jacobs Steel Hove enough. They dealt with our sale and purchase and after a lengthy process with some bumps in the road we are now very happily in our forever home and we can't thank the team enough. They were so dedicated and hard working but also super friendly and reassuring when things didn't go to plan. They helped ease our stress and we would not be where we are now without them. Thanks team! 🌟 A&J
Alexa · 29 February 2024
★★★★★ 5/5
GoogleThe team at Jacob Steel assisted me with the purchase of my first home. They were fantastic at communicating at all stages, incredibly helpful and on top of the keeping everything moving to ensure the sale was progressing promptly. I'm very grateful for their assistance - thank you again to the full team!
Yasamin · 28 October 2023
Agent replied · 26 November 2023
Hey Yasamin,
Thanks so much for the wonderful review! We hope you're really happy in your new home and wish you all the best for the future :-)
The Jacobs Steel Team
★★★★★ 5/5
GoogleWe recently sold our house through Jacobs Steel. The whole team are fantastic, they have so much positive energy, always answer the phone and work tirelessly to find the right buyers for your home. They took all the stress out of selling our home by being totally on top of everything. Honestly, if you’re wondering who to pick you won’t be disappointed. Thanks again Adam and the whole JS team.PositiveResponsiveness, Quality, Professionalism, Value
Kirsty · 28 August 2021
Agent replied · 6 July 2023
Hi Kirsty,
Thank you so much for taking the time to share your experience. We're so pleased we found you the right buyer at the right time for you to move back up north to be closer to your family!
If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 5/5
TrustpilotExcellent
All of our dealings with JS were handled in a friendly and yet, totally professional way. We were shown respect, support and understanding and were never put under any pressure whatsoever. We genuinely felt that they were operating on our behalf and in our very best interests.
We cannot speak highly enough of Luke and all the JS team at the Town Centre office of JS. Many thanks to you all.
Andy · 18 July 2024
★★★★★ 5/5
TrustpilotJacob Steel were very professional…
Jacob Steel were very professional throughout the sale and kept us in constant communication on how the sale was proceeding and Rachel was very helpful.Although they are not based in Angmering, they managed to secure a deal very quickly for the asking place. I would definitely recommend them to friends and family.
Trisha · 24 March 2022
★★★★★ 5/5
TrustpilotA great experience
From start to finish, Jacobs Steel dealt with all of our needs in a professional and expedient manner. Amelia was great in showing us our property and Rachel went to great lengths to sort out any issues that cropped up. Would recommend using them.
Michael · 6 January 2023
★★★★★ 5/5
GoogleMy family have employed Jacobs Steel in the past, so when I needed to find new tenants for a property I went to Jacobs Steel and found them to be efficient and thorough.
I thank Neil who kept in touch personally and provided an excellent service.
Alicia · 9 October 2022
★★★★★ 5/5
TrustpilotThe Jacobs Steel team are outstanding
The Jacobs Steel team are outstanding. From the initial meeting through to the sale of the property, at each stage we were kept informed and advised, nothing was too much trouble. As this was a sale of a property owned by dearly departed family member, the manner in which it was sympathetically and professionally handled by all of the colleagues at Jacobs Steel was very much appreciated. Thank you.
Nik · 25 October 2021
Agent replied · 6 July 2023
Hi Nick,Thank you very much for taking the time to leave us a wonderful review. We are thrilled that you are so pleased with your experience with us.Wishing you all the best for the future!The Jacobs Steel team.
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