Jacobs Steel Hove reviews

★★★★★ 5/5

Google

After trying to sell our flat with two other agents, we were recommended to use Jacob Steel in Hove and it was the best decision we could have made. Adam assistant manager assured us we could sell and we did two days after going on the market. Excellent friendly, personal and professional service. I wouldn't hesitate to recommend Jacob Steel Hove estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 28 August 2021

★★★★★ 5/5

Trustpilot

Jacobs Steel Shoreham - 5 stars

I couldn’t be more impressed with the service I received from the team at Jacobs Steel in Shoreham. I interviewed 3 prominent agents local to Southwick and I immediately felt comfortable with Jacobs Steel. Jake was friendly, professional and very well prepared for our appointment. He gave me time to think, without putting me under any pressure whatsoever. I received an offer above the asking price within days of listing the property with them..Having a sales progressor was a new experience that I highly recommend. Richard kept in touch with me, my solicitor and the other agents in the chain to make sure everything ran as smoothly as possible. It was the easiest property selling experience I have ever had. Thank you Jacobs Steel!

DH · 13 August 2023

★★★★★ 5/5

Google

Richard Wetherall acted for the sellers in the sale of a property which I purchased, and provided a fantastic "service" to me as buyer. In the context of a protracted and, at times, difficult and stressful process of getting to the point of exchange, Richard was assiduous in keeping me up to date and instrumental in driving the matter towards a successful conclusion. His communication was prompt, energetic and personable. I found him a pleasure to deal with throughout and would heartily recommend him and Jacobs Steel to anyone in the market.

Gavin · 7 August 2023

★★★★★ 5/5

Google

we've just purchased our first flat through Jacobs Steel at Hove and we could not be happier with the service - the whole team was so helpful and in particular Adam was a shining star the whole process! Although we faced difficulties, he …

Julita · 14 April 2025

★★★★★ 5/5

Google

I would thoroughly recommend the services of Jacobs Steel. All members of the Team at the Hove Office were courteous, polite and always returned my calls promptly. Matt Jacobs dealt with my Sale from the beginning and l valued his honesty and gentle handling of a situation which was very alien to me having not moved for 40 years. Thank you Jacobs Steele.PositiveResponsiveness, Professionalism

Sandra · 28 August 2021

★★★★★ 5/5

Google

One of the best agencies I've ever dealt with. Adam and Richard have been extremely professional all throughout (especially Adam from start to finish) during a very stressful time of selling and buying. They've helped me tremendously with my purchase as well with their many good connections. I definitely recommend them to anyone who wants a professional and calm approach to the whole process!PositiveProfessionalism

Sam · 28 August 2021

★★★★★ 5/5

Google

Cannot fault the Sales Team in the sale of our Hove property, they were very personable, professional and always on hand to help with advise on the market. A big thank you to Adam, Harry and Cerys for all your efforts throughout, especially in finding a new buyer so quickly after previous buyers dropped out. With incredibly short timelines to complete on our sale and purchase, Richard did a grand job ensuring everyone stayed on track and completed the necessary to get over the line - thank you Richard for your perseverance and persistence.

Joe · 8 June 2023

★★★★★ 5/5

Google

My partner and I just moved house and sold our property with Jacobs Steel. From day one, Matt and his team were highly professional, honest and attentive. Both Harry and Matt went out their way to not only ensure our sale proceeded as smoothly as possible, but were also integral to progressing the chain as a whole. We would not hesitate to recommend them.

Louisa · 6 July 2021

★★★★★ 5/5

Google

Fantastic service from Adam and the team - everyone was very professional and helpful. It was a pleasure to deal with all of you throughout my sale - thank you! I cannot thank Richard enough for his perseverance in chasing things up to get me to exchange. All round a great experience from Jacobs Steel.PositiveResponsiveness, Professionalism

Ben · 28 August 2022

★★★★★ 5/5

Google

Recently purchased my first home with the help of the Jacobs Steel team and am incredibly grateful for all the support throughout what can be a very stressful time! A special mention to Adam, Lianna and Richard for helping get things across the line and for keeping in touch with regular updates on the progress of things.

Kat · 6 July 2022

★★★★★ 5/5

Google

While we have not yet reached completion, I would like to share the excellent experience we've had with Jacobs Steel so far. We have been house hunting in Brighton&Hove for over a year now and their services have been amazing compare to most other local agents. Despite a few set backs, they never gave up looking for our perfect house and kept us updated throughout. We now have found something we are very happy with and the whole process is very smooth. Their help is invaluable in many aspects. I also want to give a special shout out to Cerys Farrell who, despite being "only" a sales apprentice, was absolutely incredible in both scouting the market for what we wanted and making each visit very special! Well done guys :)

Florian · 7 May 2023

★★★★★ 5/5

Google

The team at the Hove office have been excellent! Harry, Liana, Adam and Matt were all extremely helpful, polite and very friendly. It's been a pleasure working with them and they worked quickly and efficiently. I would highly recommend Jacob Steel Hove branch to anyone in the Brighton & Hove area. Thanks for making the move stress free and enjoyable.PositiveResponsiveness, Quality, Professionalism

Ed · 28 August 2021

★★★★★ 5/5

Trustpilot

Matthew Balmer and his team at shoreham…

Matthew Balmer and his team at shoreham were brilliant , kept me posted throughout the sale and purchase of my new property. Would highly recommend, thanks again guys.

Fireblade · 29 August 2025

★★★★★ 5/5

Google

Matt and his team did a brilliant job at ensuring my flat purchase went through as quickly and smoothly as possible. From start to finish, their communication was excellent, keeping on top of all aspects of the chain, and they were friendly and professional throughout. Definitely recommend them if you are looking to sell or buy a property!PositiveResponsiveness, Quality, Professionalism

Jan · 28 August 2021

★★★★★ 4/5

Trustpilot

A pleasant change after using a different agent.

After spending 9 months trying to sell my House with another agent i changed to Jacobs Steel Lancing and things started to move straight away. Good, photos, descriptions, distribution etc.and viewings in the first week with offers shortly after. Friendly supportive discussions which showed a drive to sell and Professionalism. A pleasant experience after 9 months of almost the opposite.

George · 21 January 2026

★★★★★ 5/5

Google

I would like to thank Richard, Lianna and Adam from Jacobs Steel help me to purchase the property. They provide expert advice and friendly services. Guide me the right track on the procedure. I visited many estate agents, smiling Lianna achieves the highest scores in her profession. She is absolutely a star. Thanks again.

Alex · 6 July 2022

★★★★★ 5/5

Google

Jacob Steel Hove provided us with a professional and friendly service from start to finish, throughout our sale and purchase. They always made us feel like their priority, and we would definitely use them again. In particular, Damien went above and beyond for us every step of the way, and we can't thank him enough for the support he gave us throughout the process.

Emma · 30 March 2024

★★★★★ 5/5

Trustpilot

Matt is a star 🌟

Matt was great from start to finish. So helpful with queries and always kept us updated with the progress of our first property purchase. He knew exactly what to do with any issues that arose and I really felt in good hands with him. Would highly recommend and I hope he is noticed and given the recognition he deserves.

Rebecca · 1 October 2021

★★★★★ 5/5

Google

Love these guys! I can whole heartedly recommend Jacob Steel. Damien supported me with the purchase of my first flat and was absolutely brilliant from start to finish. Fantastic communication throughout and went over and above to push …

Amelia · 14 April 2025

★★★★★ 5/5

Google

Jacobs Steel are the only estate agent you need if you're buying / selling on the South coast of England. We had a difficult property to sell and they made a stressful period of our lives much easier. Great communicators, polite, kind, enthusiastic, positive, realistic and highly professional. Excellent people doing an excellent job. Many thanks to Harry, Adam and Cerys at the Hove office and Richard, our progressing agent. Thank you all very, very much, H&C xxx

Ku · 7 April 2023

★★★★★ 5/5

Google

Matt and his team have been excellent throughout the sale of our property. The team’s communication has been wonderful, ensuring that we knew what was happening at every stage, always on call to answer any questions and helping the process to go as smoothly as possible. The whole team are friendly, supportive and professional. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 28 August 2021

★★★★★ 5/5

Google

I recently sold my apartment in one day due to Jacobs Steels help. You are their priority and they do everything possible to make the sale easy. The negotiators Harry and Adam were polite at all times and extremely helpful in a very stressful time. I would strongly recommend Jacob's Steel to everyone. No pushiness just up to you to make the right decision and maximum price required. Loraine

Loraine · 25 November 2023

★★★★★ 4/5

Google

Richard and his team worked really hard to secure our sale, even as we lost buyer after buyer and the road got a bit bumpy. Richard was personable yet professional and had excellent knowledge of the market, and obviously has a lot of experience as he was able to answer every question we threw at him, and always knew and could explain the best approach to take. He was also able to recommend other services (such as surveyors, solicitors and other services required in purchasing and selling a home) at the drop of a hat. One star dropped due to personal preference about communication style - Richard likes to communicate multiple pieces of information at a time, even if that means not being in touch for a few days at a time as he works in the background. I would personally have preferred more regular, minor updates, but I do understand that that would probably be a less efficient approach and would reduce Richard's ability to actually get the sale done! All in all, we would recommend Jacobs Steel, and Richard's team to get your sale completed in a professional manner.

Rebekah · 8 December 2022

★★★★★ 5/5

Google

10/10 ! Jacobs Steel recently helped us purchase our first home. From our first viewing of the property to collecting the keys, they were very supportive and helpful. Richard in particular was always very friendly and, on the rare occasion he didn't answer the phone, always phoned us back very quickly. Would easily recommend Jacobs Steel to anyone thinking of selling/buying in Sussex, especially first time buyers as they explained things clearly without ever sounding condescending. Thanks Richard and the team!

Benoit · 8 December 2022