Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotA Shambolic Disgrace
What a shambolic disgrace this company are. Where to start? Firstly, the dreadful state the rental was left in including holes in walls, mould, an unsanitary leaking waste pipe in the dining room, vomit on the carpets - Harringtons repeatedly stated it had been professionally cleaned; agents refuse to return my calls - no one at the office seems to know anything about the property when I ring; one of their agents visited the property eventually and informed that the mould must be ‘fake snow’ left by previous tenants! They are beyond a joke.
Guest · 28 July 2022
★★★★★ 5/5
GoogleHighly recommend! They are highly helpful when being a first time renter / student tenant. Excellent communication , always there to help me and my flat mates. We arranged a viewing of a potential house and they took us to other viewings without pre-arranging which helped us make our decision. No faults I can think of !!
Grace · 25 August 2020
Agent replied · 24 August 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with us as a first-time renter/student tenant. We strive to provide excellent communication and assistance to all our tenants. Your feedback is much appreciated!
★★★★★ 5/5
GoogleStress free paperwork process when finding our new property! We fell in love with our house and we’re so pleased how quickly it was all sorted and secured! We found the property on Zoopla!
Phoebe · 25 August 2023
Agent replied · 24 August 2024
Thank you for sharing your positive experience with us! We are thrilled to hear that you found the paperwork process stress-free and that you fell in love with your new house. We're glad we could help you secure it quickly. If you have any questions or need assistance in the future, feel free to reach out. We hope you enjoy your new home!
★★★★★ 5/5
GoogleGreat experience, very helpful staff and friendly. I wish you all the success. Thanks for your care. 💐😊 …
Shadan · 25 June 2024
Agent replied · 24 August 2024
Thank you for your kind words! We are delighted to hear about your great experience with our helpful and friendly staff. We appreciate your support and well wishes. Our team wishes you all the success as well. Thank you for choosing Harringtons Lettings! 🌺😊 …
★★★★★ 5/5
GoogleSo far, so good!! Harringtons have been a great letting agency to us so far, the staff are very helpful especially Reece who managed to help us get a lovely flat! Overall good estate agent, better than any I've been with before. Would recommend.
James · 26 August 2018
★★★★★ 5/5
GoogleBoth Reece and Rachel have been very helpful and friendly when dealing with me. They've been knowledgeable, polite and happy to help any way they can. I've had a very positive, good experience with Harringtons and I'm happy to be a client of theirs.
I’ve also been very pleased with Harrington fees as they are one of the lowest around!
Klara · 26 August 2018
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review, your comments are very much appreciated.
★★★★★ 5/5
GoogleAt every step of the process Harringtons have been quick to respond and help resolve all of our questions. We had a quick turnaround on a property and they've managed the entire thing without making us feel worried or stressed during any part of the process. Glad to be using themPositiveResponsiveness
Edd · 25 August 2021
Agent replied · 24 August 2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Harringtons Lettings. We pride ourselves on our responsive and supportive service, and we're delighted that we could make the process stress-free for you. We appreciate your trust in us and look forward to continuing to provide you with excellent service.
★★★★★ 5/5
GoogleHarringtons are a fantastic Letting Agent. We moved into our property almost three years ago and they were efficient before the tenancy and fantastic every step of the way. Plenty of notice is given regarding inspections, the feedback is always fabulous and they are quite happy to get involved if we need repairs etc. Would recommend them to anyone.
Boo · 26 August 2018
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review, your comments are very much appreciated.
★★★★★ 5/5
GoogleAmazing tailored experience, the estate agents really care about the tenants needs
Greg · 24 September 2024
Agent replied · 24 October 2024
Hi Greg
Thank you for your kind review. It is very much appreciated and we are happy to hear you have received a service you are satisfied with.
★★★★★ 5/5
GoogleI'm starting out renting and only have only dealt with these guys for a short amount of time, however they are very responsive to anything I've requested and much quicker in getting things done than I've had with previous agencies. If its all like this throughout my tenancy, then I\'ll be a happy customer!
Squashroe · 25 August 2020
Agent replied · 24 August 2024
Thank you for sharing your experience with us! We are pleased to hear that you have found our services responsive and efficient. We strive to maintain this level of service throughout your tenancy. Thank you for choosing Harringtons Lettings!
★★★★★ 5/5
GoogleA great experience looking for first flat. All questions answered very quickly and always reachable my phone. After viewing and confirming interest the turnaround on administration was very quick with agents who had knowledge of the flat and surroundings.
Mirinds · 27 December 2022
Agent replied · 26 December 2024
Thank you for sharing your experience with us! We are delighted to hear that you had a great time looking for your first flat with Harringtons Lettings. We are thrilled to know that our team was able to answer all your questions quickly and was easily reachable by phone. It's wonderful to hear that you found our administration process to be fast and that our agents had good knowledge of the flat and its surroundings.
★★★★★ 5/5
GoogleHave been very accommodating and helpful when calling agents. They have been very helpful in being able to secure a house for students.
Tegan · 26 February 2024
Agent replied · 24 August 2024
Thank you for your kind words, Tegan! We are glad to hear that you found our agents accommodating and helpful in securing a house for students. We appreciate your feedback and look forward to assisting you further.
★★★★★ 5/5
GoogleGreat professionalism/communciation from the start up until the end of my tenancy. Definitely set the standards for what agencies should be like. Highly recommend to those within Brighton.
Ronan · 29 September 2023
Agent replied · 24 August 2024
Good afternoon Ronan
Many thanks for your review, we really appreciate your positive feedback from your time as a tenant with Harringtons.
We wish you all the best in the future.
★★★★★ 5/5
GoogleLovely and friendly staff who are always happy to help with any problems or questions!
Joel · 25 June 2024
Agent replied · 24 August 2024
Hi Joel
Thank you so much for your comments and taking the time to leave us a positive review.
★★★★★ 5/5
GoogleI have had an excellent experience with Harringtons Lettings. I found them through a lovely house on Rightmove. They have been very welcoming, friendly and professional. They have also responded to any queries very quickly which has been very helpful.
Natalia · 25 August 2022
Agent replied · 24 August 2024
Thank you for your kind words, Natalia! We are delighted to hear about your excellent experience with us. We are glad that you found us through Rightmove and that you found our services welcoming, friendly, and professional. We always strive to be prompt in addressing any queries and we are pleased that it has been helpful for you. Thank you for choosing Harringtons Lettings!
★★★★★ 5/5
GoogleRating as a Landlord overseas with property in Hove. Communicates effectively and quickly with both landlord and tenants. Resolved any maintenance issues quickly on my behalf. Has provided useful legal guidance on a multitude of freeholder issues. Generally, a superb letting agent with very reasonable agent’s fees.PositiveResponsiveness, Quality, Professionalism, Value
Marianne · 25 August 2020
Agent replied · 24 August 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our services. We are dedicated to providing excellent communication, quick resolution of maintenance issues, and valuable legal guidance to all of our clients. We appreciate your feedback and look forward to continuing to assist you with your property in Hove.
★★★★★ 5/5
GoogleFound the lettings agency via Rightmove. It was a very easy process and the people I spoke to were very helpful and understanding.
It was very straightforward
Khadija · 25 August 2023
Agent replied · 24 August 2024
Thank you for your kind words! We are glad to hear that you found the process easy and our team helpful and understanding. Your satisfaction is our priority!
★★★★★ 5/5
GoogleI appreciated the friendly service with Harringtons. The documentation and initial arrangements were dealt with and arranged promptly and efficiently. Overall, this has been an excellent service.
Fata · 25 August 2023
Agent replied · 24 August 2024
Good afternoon Fata
Many thanks for your review, we really appreciate it!
Kindest regards
Rachel Erridge
Harringtons Lettings
★★★★★ 5/5
GoogleIt is very good that they do their job professionally and take care of the customers.
Severin · 26 April 2024
Agent replied · 24 August 2024
Thank you for your kind words! We strive to provide professional service and prioritize customer care.
★★★★★ 4/5
GoogleSo far the service has been good. The staff are very friendly and quick to respond to any questions and requests.
Jade · 13 January 2024
Agent replied · 12 January 2025
Thank you for your feedback! We are glad to hear that you have had a positive experience with our services. Our team always aims to be friendly and responsive to all our clients' needs.
★★★★★ 5/5
GoogleVery professional staff and easy documentation through online docs.
Well planned and systematic process with genuiene helping intentions and quickly clarifies all the doubts with right information.
I'm so happy to find Harringtons.PositiveResponsiveness, Quality, Professionalism, Value
Siva · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind words! We are thrilled to hear that you had a great experience with our professional staff and found our online documentation process easy to use. We always strive to provide a well-planned and systematic process with genuine intentions to help. It's wonderful to hear that we were able to quickly clarify all your doubts with the right information. We appreciate your support and look forward to assisting you in the future!
★★★★★ 1/5
GoogleCharge for loads of extras really sneakily and customer service is very rude, treat students like kids and not tenants, no respect - Rachel in admin is also paying people £10 to send a good review regardless of the service which is very unethical
Joshua · 25 August 2021
Agent replied · 24 August 2024
We apologize for your negative experience. We take your feedback seriously and will look into the issues you've brought up to improve our services. Thank you for bringing this to our attention.
★★★★★ 5/5
GoogleA really excellent agency, who are very easy and friendly to deal with. Highly recommended.
Andrew · 27 March 2024
Agent replied · 24 August 2024
Thank you for your kind words, Andrew! We are delighted to hear that you had a great experience with us. Your recommendation means a lot to us. Thank you for choosing Harringtons Lettings.
★★★★★ 5/5
GoogleI would rate my experience with Harringtons as a Five. During the process of asking for a viewing and then finally getting the house my communication with you guys was excellent. Everyone that I spoke to was very friendly and communicated really well, explaining everything with ease.
Matthew · 25 August 2020
Agent replied · 24 August 2024
Thank you for the kind words, Matthew! We are thrilled to hear about your positive experience with Harringtons Lettings. We always strive to provide excellent communication and a friendly service to our clients. Thank you for choosing us for your house-hunting journey!
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