Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWatch out
Watch out. Read your tenancy agreement very carefully. This company does not care about their landlords or tenants. I have been in a dispute with them for a while now.
They started legal proceedings against my guarantor and I wasn't even late with rent.
They have to charged me rent untill the new tenants moved in. They have now been dismissed by the landlords as they didn't rent it out. Also charged me an early exit fee of nearly £400 to terminate contract.
Please be very careful before signing anything with this company.
Chris · 4 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review. I have reviewed the details of your review and can comment as follows:
You requested to leave your contract early. Contracts are on a fixed term basis and as such you are responsible for the full rent until such time as a new tenant is found to replace you. A letter was sent to you explaining these details. There is a charge for us re-letting the property which was also explained to you in the sum of £360.00. You paid the fee to agree this. In accordance with the terms of the contract as it is a fixed term you are liable for the rent until such time as the new tenancy begins. This again was clearly explained to you.
We found new tenants for the property and began the referencing process. Unfortunately, your payment of August rent was never received and we began our arrears procedure as you were still in a fixed term tenancy. This procedure includes contacting you on two to three occasions and then your guarantor. Unfortunately, neither yourself or your guarantor decided to pay the rent and our process is then to instruct solicitors which duly took place. The landlord employs us to ensure that the rent is collected. We subsequently spoke to the landlord and due other circumstances did not relate to you we decided to disinstruct ourselves from the property. Our accounts are in the process of dealing with the refund to yourself in the sum of £360.00 and the solicitor has been disinstructed.
If there is anything further that we can help with don’t hesitate to contact us direct.
★★★★★ 5/5
GoogleBeth and Georgie were easy to get hold of, trustworthy, professional and quite frankly excellent. Really quick at replying to emails and understood I can’t always be contacted via phone. Would recommend to everyone.
Oliver · 25 June 2024
Agent replied · 24 August 2024
Thank you for the kind words, Oliver! We are delighted to hear that you found our team trustworthy, professional, and excellent. We always strive to provide quick responses and accommodate our clients' needs. We appreciate your recommendation and look forward to assisting you in the future
★★★★★ 5/5
GoogleHad a really lovely experience and Georgie was a great help. Thank you!
Mia · 26 April 2025
Agent replied · 11 August 2025
Thank you so much for your kind review! We're delighted to hear you had a great experience, and Georgie will be so pleased to know she was able to help. Please don’t hesitate to get in touch if you need anything in the future.
★★★★★ 5/5
GoogleI have been with Harringtons as a student tenant for a year now and recently moved out of the property. I have been in contact with one of the wonderful people that is a part of there team Georgie Prebble. She answered all my questions and …
Lalash · 16 September 2025
Agent replied · 12 November 2025
Hi Lalash, we thank you for your review which is much appreciated!
★★★★★ 5/5
GoogleI recently met Georgie while searching for my current home, and she showed me a lovely apartment. I must say, she is one of the best real estate agents I have encountered over the years. She was very helpful and friendly, and most importantly, she provided answers to all my questions. I hope others also have such a pleasant and helpful experience in their search for a new home. She was amazing throughout the whole process. Thank youuuuu :)
Anita · 25 July 2024
Agent replied · 24 August 2024
Thank you for sharing your experience, Anita! We are delighted to hear that Georgie provided excellent service and helped you find a lovely apartment. We strive to make the home search process smooth and enjoyable for all our clients. We appreciate your kind words and look forward to assisting you or anyone you know in the future.
★★★★★ 5/5
GoogleGreat experience. Everyone is so lovely and helpful over the phone at Harringtons! The best experience we have had with a letting agent in Brighton, none of the other agents in Brighton have been bothered to keep in touch and help us find a property as much as these guys. A special shoutout to the lovely lady who showed me around the flat (Georgie I believe -sorry if I got that wrong), great at answering all my questions and been very lucky in securing the first property we viewed with her (an amazing spacious flat that has everything we need - including nice storage space for our paddleboards!) Looking forward to moving into our seaside home. Thank you!
Kirsty · 25 June 2024
Agent replied · 24 August 2024
Thank you for your kind words, Kirsty! We are thrilled to hear about your great experience with Harringtons Lettings. We are delighted that you found our team lovely and helpful. It's wonderful to know that you found your dream property with us and that Georgie was able to assist you in securing it. We are looking forward to having you move into your new seaside home. Thank you for choosing Harringtons Lettings!
★★★★★ 1/5
TrustpilotAbsolutely awful,
Absolutely awful,
Charge illegal fees, incompetent admin.
Rude and threatening.
They sent me a tennacy agreement,I signed it and started playing the new rent, then they retracted it and put me on a periodic because I made a complaint.
They are so unscrupulous it's unreal.
Money grabbing and illegal practises.
Yes this is Harringtons lettings Brighton
John · 23 May 2025
Agent replied · 24 December 2025
Hi John, thank you for taking the time to leave us a review, can you please confirm if this is for Harringtons Lettings in Brighton? We don't have you listed as either a current or a previous tenant so I'm unable to assist you at this time, if you'd like to reach out please contact our office on 01273 724000
★★★★★ 1/5
GoogleI can't even put into words how shocking these people are. Paperwork not done, demands for rent when already paid cost the landlord thousands in counter claims.
The place is falling apart.
Didn't recieve prescribed information till I chased it.
Tried to put rent up on wrong form
Gave us a fraudulent EICR and a out of date EPC.
Honestly they haven't a clue and so incredibly rude.
Emilyl · 26 November 2024
Agent replied · 24 October 2024
Good Morning Emily
Thank you for your review. The rental arrears are currently in excess of £10,000. This is why the landlord wishes to gain possession of the property due to having a mortgage he can no longer sustain paying. The property paperwork is up to date, I believe what you are referring to is the landlord changing ownership to their company name. The landlord is is dealing with this directly as you are aware Harringtons took over the management of the property after your original tenancy start date and we can not comment further on this.
★★★★★ 3/5
GoogleWell, they just contacted me via email asking for a review for money... so here, I guess.
Does 3 stars get me that tenner? Probably not. Nothing terrible to say, but never had any issues with the property really. Don't enjoy that they were willing to pay for reviews though, seems sketchy.
UPDATE: As the business has finally replied to my review 6 years later, I thought I would mention that I indeed have the email still as proof. Offer of £10 for a review, and to mention Rachel Erridge in the review. Also a prize of £200 to one lucky winner. The email was sent from the Harrington's admin email address. I can email the proof to whoever requests it.
Sammi · 26 April 2024
Agent replied · 24 August 2024
Thank you for sharing your feedback. We appreciate your honesty and are sorry to hear about your concern. We assure you that our company does not engage in paying for reviews. Your experience and opinion are invaluable to us. If you have any further feedback or questions, please feel free to contact us directly.
★★★★★ 5/5
GoogleI am very happy and extremely grateful to have found Harringtons lettings and the beautiful flat that I am now living in. Not only is the flat perfect for me, ticks all the boxes and is in a great location; the whole communication/admin process was so fast and efficient. I spoke to many of the team, but the two main contacts initially were Georgie and Beth. Great personalities, friendly and fast at replying to emails and phone calls. It was all turned around very quickly and everyone at Harringtons seems to appear to really be happy in their jobs. Great letting agent and I would recommend them to others looking for a new home.
Kate · 26 April 2024
Agent replied · 24 August 2024
Thank you for your kind words! We are thrilled to hear that you are enjoying your new flat with us at Harringtons Lettings. We always strive to provide exceptional service from finding your perfect home to the efficient communication process. It was a pleasure assisting you, and your recommendation means a lot to us. Thank you for choosing us as your letting agent!
★★★★★ 4/5
GoogleI'm in a difficult situation at the moment with my landlord wanting to sell the flat that myself and my 3 children have been living in for 7 years. I came across Harringtons Viewings by applying to view some properties outside of my area.
Unfortunately I haven't been able to sort anything with Harringtons, however I wanted to write this to say that they have been nothing but kind, warm and very understanding of my situation. I've been really impressed by their customer service (namely Georgie & Beth) and hope that they are able to find me something eventually!
Thanks so much.
Yasmin
Yasmin · 27 March 2024
Agent replied · 24 August 2024
Thank you very much for your kind words, Yasmin. We appreciate your feedback and are happy to hear that we could assist you during this challenging time. Our team at Harringtons Lettings strives to provide excellent customer service and support to all our clients. We will continue to work hard to help you find a suitable solution for your housing needs. Thank you for considering us.
★★★★★ 5/5
GoogleWe had a sudden and unexpected house fire at our student house and it was dealt with very well by Harringtons. We were put into very elegant hotels and kept in very close contact with Beth, who was extremely helpful throughout the whole …
Emily · 16 August 2025
Agent replied · 9 September 2025
Dear Emily,
Thank you so much for taking the time to leave such a thoughtful and kind review. We're truly sorry you had to experience such an unexpected and stressful … More
★★★★★ 1/5
TrustpilotIllegal business practices
scum. plain and simple.
Money grabbing, lying, amoral, entirely based on deciept and tricking the young and ill educated, and if you are so lucky as to be clued up on your rights; all this will allow is you to bare witness to your own financial ruin.
House was damp, delapitated and should have been taken off the market a decade ago. But like many letting agencies, they beat the dead horse and until it is fully disintergrated. They will send dodgy repairmen cowboys to "fix things". They will force addendums on you. Threatened with eviction if you werent to sign. again an another illegal bully tactic, from this less than classy establishment. But they rely on their clientel to not have access or knowledge to solicitors, their entire business is predicated on the unwittingess of a student. The landords they do business with are the stuff of crime movie fiction, an appallingly skewed power balance between the upper middle class and the working class. DO NOT do business with these people, they will take all of your money, and when they have fully drained you, they will take more.
Your deposit is a good as gone, try all you like to make inventory, they will deem it as unauthentic and unofficial. They will always try and succeed to take your money or your home from you.
Imagine throwing £5-600 of your hard earned pounds, or money gifted to you for costs and living in this expensive city, only for it to be stolen from you with only so much as a damp bed and black mould to show for it.
A huge must avoid, and their offices and workers are the future site of a mcdonalds franchise at the rate they are going.
Ryan · 19 October 2022
★★★★★ 5/5
GoogleGreat experience, Georgie was so knowledgeable and kind with any enquiries I had. Really put me at ease while house hunting, amazing service thank you so much!!
Celyn · 26 April 2024
Agent replied · 24 August 2024
Thank you for sharing your experience with us, Celyn! We are delighted to hear that Georgie was able to assist you so well during your house hunt. Your kind words are much appreciated, and we are thrilled to have been able to provide you with amazing service. Thank you for choosing Harringtons Lettings!
★★★★★ 5/5
GoogleWhat a fantastic service from Janey!! She kept on top of our transaction at all stages,chasing where necessary and communication was excellent!!!
Highly recommended!!!
Andy · 16 January 2026
Agent replied · 16 April 2026
Hi Andy, we're so delighted to hear you had such a great experience with Janey and the team! 😊 It's fantastic to know that our communication and dedication met your expectations. Thank you for recommending us, we're always here to help with anything you need! …
★★★★★ 5/5
GoogleVery prompt, really helpful information given at viewings, an excellent experience in an otherwise stressful time of flat hunting. Thank you Georgie!
Lydia · 25 June 2024
Agent replied · 24 August 2024
Hi Lydia
Thank you so much for your comments, these have been passed to our negotiator Georgie who you have had most of your dealings with!
We are sure you will very much enjoy your new property!
★★★★★ 1/5
GoogleAVOID - glad we read our tenancy agreement! Harrington's tried to get us to sign an tenancy agreement with an ILLEGAL clause and refused to give back our holding deposit when we refused, all the while making ridiculous excuses for their …
Tierney · 16 July 2025
Agent replied · 11 August 2025
Thank you for taking the time to share your feedback. We're genuinely sorry to hear you were unhappy with your experience. … More
★★★★★ 1/5
TrustpilotDreadful agency for tenants, incompetent and unprofessional
Harringtons are by far the worst agency I've ever dealt with, and I've been renting all my life.
They are virtually illiterate, all correspondence has been unclear & unprofessional, or else non-existent (we were sent an email from a third party locksmith informing us our locks were going to be changed without any comms from the agency about this) and ultimately unhelpful. We don't get any prior warning about anything they agree with the landlord and the admin staff have little knowledge about the legalities of the tenancy agreements or renting.
We were sent an updated tenancy agreement with massive rent increase (nearly 25%, despite a clause in existing agreement stating that rent increases will not exceed 8% year on year) and no explanation or justification. When queried, they hand-delivered a section 21 eviction notice the same day - the only efficient thing they've done - to strongarm us into accepting the new terms This is an agency for unscrupulous landlords, so if you're thinking of renting a property managed by Harringtons, I'd strongly advise that you reconsider.
Arnie · 4 May 2025
★★★★★ 5/5
GoogleHarringtons have been so helpful so far. Everyone we’ve spoken to on the phone including Georgie have been so warm and receptive and easy to communicate with. As a couple renting together for first time me & Danny couldn’t have found better people to help us out, they’re clear and concise. We discovered them through Rightmove and would highly recommend anyone to use their services to rent with.
Thanks guys!
Buffy & Danny
Buffy · 27 March 2024
Agent replied · 24 August 2024
Thank you so much for your kind words, Buffy! We are thrilled to hear about your positive experience with our team, especially Georgie. We are delighted to have been able to assist you in your first renting experience. Your recommendation means a lot to us. Thanks again for choosing Harringtons Lettings!
★★★★★ 5/5
GoogleEvery interaction I've had so far with Harrington has been positive with workers responding to calls very quickly and addressing any queries efficiently.
Jayden · 26 April 2024
Agent replied · 24 August 2024
Thank you for sharing your experience with us! We are delighted to hear that you have had positive interactions with our team. We are dedicated to providing quick responses and efficient service to address all your queries. Your satisfaction is our top priority!
★★★★★ 1/5
GoogleAvoid this letting agent by all means, one of the worst ever Letting agents I have ever dealt with.
They bring people to view the flats without confirming with you first, Although I have told them I am staying and not moving out and would like to renew my contracts still they don’t know what they doing, I had still 2 months left in my contracts and told them I would like to stay and renew my contracts but they didn’t listen and keep bringing new people to view the flat without confirming or any kind of appointments with me first. Avoid, avoid. I rather be homeless then using this letting agent ever again. 😡😡😡😡👎👎👎👎
If I could I would give them a minus 1 * star but there was no option such a shame.
BABI · 25 August 2023
Agent replied · 24 August 2024
Good afternoon Babi,
We have searched your name on our system and cannot find you as a tenant of ours.
It is difficult to reply to your review without knowing the property you’re speaking about. However, I can confirm our viewings team always give at least 24 hours’ notice of any viewings via email, as per our tenancy agreement.
I am unable to comment with regards to your renewal without further information.
The best way to resolve this would be to give us a call on 01273 749169 or email us at admin@harringtonslettings.co.uk with your full name and the property you live at and we would be happy to discuss it further with you and try and resolve the matter.
★★★★★ 5/5
GoogleI am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously experienced the long and tedious process of searching for rentals, I can confidently say that this has been one of the best experiences I have ever had. I highly recommend Harringtons to anyone searching for rental or property purchase services.
Warm regards,
Daniel Palsager - CEO
Daniel · 25 August 2023
Agent replied · 24 August 2024
Good afternoon Daniel
Many thanks for your kind review, it is very much appreciated.
Kindest regards
Rachel Erridge
Harringtons Lettings
★★★★★ 1/5
GoogleAVOID. I was repeatedly threatened with charges for energy usage despite bills being included and there being no usage limits/caps in my tenancy agreement. Clearly they had not checked if I had a fair usage policy beofre threatening me. Very slow to reply to emails. Had to send multiple emails over several weeks to get a response. Very unprofessional behaviour for a letting agents. Made my tenancy much harder than my previous 4 tenancies with other agents.
Callum · 29 September 2023
Agent replied · 24 August 2024
Good morning Callum,
Thank you for your review, I have looked your name up on our system and I cannot see you were a tenant of ours so without knowing which property you rented it is difficult to respond. However, I will respond to your review as best I can.
I’m presuming you rented one of our rooms in a shared student house as these are the only type of properties where we offer bills included and where limits are in place for utilities. Most of our student properties of this kind did all sign a fair usage agreement so if you were contacted and you had not signed one, I do apologise for any distress this caused.
We aim to respond to all emails within 24 hours however during extremely busy periods it may take us slightly longer to respond, we do always suggest that if you need an urgent answer on something then to give the office a call on 01273 749169 and one of the team will be happy to help.
★★★★★ 5/5
GoogleLovely staff and all round positive experience - Georgie is an absolute diamond and a credit to the team!
Rob · 27 March 2024
Agent replied · 24 August 2024
Thank you for your kind words, Rob! We are thrilled to hear about your positive experience with our lovely staff. Georgie truly is a gem and we are lucky to have her on our team! Your feedback means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
