Hamptons Hove reviews

★★★★★ 5/5

Google

There are not enough words to describe how wonderful Paul Hawes at Hamptons was in facilitating our new let in Hove. He was AMAZING. Paul made the whole process so easy, he just understood how stressy moving is and took care of everything with a spring in his step. Every phone call, every email made and recieved were highly professional yet caring and personable. No question however silly went unanswered and I just had confidence in him. I cannot recommended Hamptons and Paul highly enough. Professional from start to finish and even made me smile more than once. Thank you Paul :-)

Mairead · 29 August 2016

★★★★★ 5/5

Google

5 Star Service Hamptons, and in particular Victoria, proved to be extremely professional, prompt and supportive in their service when I found a flat through them. The whole process from start to finish was light years ahead of most other Estate Agents I have dealt with in Brighton. In particular I was impressed with the way the inventory and contract were done - all online via systems that were easy to use and full of detail. Their personal touch goes a long way as well I would not hesitate to recommend them Dominic

Dominic · 29 August 2016

★★★★★ 5/5

Google

Hamptons were outstanding from start to finish especially Martina, Edward and Stuart, although all the team were very helpful throughout. Communication was spot on and nothing was too much trouble. People try to save money selling a property on their own or going for the cheapest commission rate. There are a lot more things to do on a house sale carried out behind the scenes by estate agents in order to agree a sale and to get it over the finish line with an exchange and completion. This is when Hamptons in Hove showed good value for money, the guys worked their socks off and treated me like their only customer. I could not recommend this office enough, thank you guys.

Elliott · 29 August 2016

★★★★★ 5/5

Google

I had a really good experience with Hamptons. Our letting negotiator, Victoria, was efficient, friendly, professional and extremely helpful. She made our move as smooth as possible! Thank you Victoria! Compared to other estate agents I've dealt with in the past, Hamptons offer a much higher level of customer service. They respond and deal with any queries promptly and they're extremely organised. For all future moves or if I decide to buy, I will definitely try and use Hamptons' services!

Anna · 29 August 2016

★★★★★ 5/5

Google

We are renting a flat with Hamptons. It is an old property in Hove with various issues related to the age of the property. The tenants are nice and not at all demanding. I believe this is to some extent thank to the excellent work of Jocelyne Williams, the Property Manager. She listens and acts on the concerns of both Tenant and Landlord keeping everyone happy.

Elio · 28 August 2023

★★★★★ 5/5

Google

A very positive experience working with Keeley and Kaan buying a flat. Responsive communication and they kept things positive when there were a few snags! Thanks again!

Anand · 11 June 2025

★★★★★ 1/5

Google

The staff were always very helpful whilst I was looking for a property to rent. However, I had the unfortunate experience of finding a property where the landlord-Hans Heller-was always on the premises, often making unannounced visits with very little notice. I specifically highlighted the fact that a previous landlord had taken advantage in this way before,and I was assured by the staff at Hamptons that there had been no previous complaints. This experience has been unfortunate, incredibly uncomfortable, and has shown just how much clever marketing and spiel is involved when advertising a property. Also, after more than two weeks,the landlord still hasn't paid my deposit back, which is over £2000. I doubt I will see a penny of that money again,so a very expensive lesson has been learned.

Delphi · 28 August 2021

★★★★★ 5/5

Google

Paul was the assisstant lettings manager from Hamptons that helped me look for an appartment. He was very professional throughout and was always very cheerful. Communicating with him was always easy and enjoyable. I could recommend him to anyone looking for a property.

Ina · 30 August 2015

★★★★★ 5/5

Google

Searching for a rental I contacted a number of estate agents, most of them were barely interested. However, Paul was superb ,not only did he keep in regular contact via email and phone with updates, when I advised him that I had found a property with another agent, he waited until it was confirmed before removing me from his list of clients, very professional and highly recommended. Need a rental property call Paul at Hamptons.

Tracey · 30 August 2014

★★★★★ 5/5

Google

I was totally bowled over by Anya Cumberworth’s friendliness, knowledge and care as she showed me the property. She went out of her way to help me and made the whole process seamless and easy. I wholeheartedly recommend her and the Hamptons Brighton team. I am so happy in my new home, Thankyou!

Dominica · 30 January 2024

★★★★★ 5/5

Google

Anya and the team have been excellent in finding us our perfect home. We viewed the flat on the Monday just before Christmas and they made it able to move in immediately! Brilliant service.

Jessica · 28 August 2020

★★★★★ 5/5

Google

Anya and all the Team at Hamptons have been superb. Hamptons have without a doubt been the most helpful, welcoming and professional property agents I have ever dealt with from start to finish. I cannot recommend them enough. I am truly happy with the service they provide and keep providing. Extremely recommended.

Rupert · 30 January 2024

★★★★★ 5/5

Google

We had a great experience renting our house through Hamptons. They negotiated with the landlord about a few requirements before we signed the contract and have always been very accessible and happy to answer questions. Would highly recommend!

Hannah · 24 September 2024

★★★★★ 5/5

Google

Hayley and the team at Hamptons were so helpful at guiding us through our letting process. She was patient and understanding, helping us find the perfect flat for us! We can't wait to move in!

Hannahmay1111 · 29 August 2019

★★★★★ 5/5

Google

We found our property through Hamptons in Brighton with the help of Paul Hawes. Paul was wonderful to deal with, always understanding of our needs as a family and very professional. We would have no hesitation recommending his services.

Bruce · 30 August 2015

★★★★★ 1/5

Google

Though Hamptons performed an excellent job during my moving in process, unfortunately they did not meet expectations when it came to renewing the rental contract. Though the owner and I drove the whole process (comms, agreement, etc), Hamptons were asked multiple times (for over a month) to simply go ahead and proceed with the renewal and they failed to do that and failed to communicate effectively to highlight when they will perform such task and highlight any reasons why they're fallen very short of the simple standards they set. I gave them credit when they deserved it, I hope they take this feedback constructively and they improve where things went wrong (e.g. process, extra training to certain staff members, improve comms, etc) ** updated after reading response ** Thank you for your prompt response. Your response surprises me. I checked all comms and here are the facts: - despite your statement that you don't act as the owner's agent you emailed me notifying me of end of tenancy - your most recent comms (after I chased multiple times) said " I have passed it to my colleague in renewals so they should be in touch soon." That should have, instead, articulated what you mentioned below instead of deceiving and confusing me. I suggest you train your staff appropriately or equip them with correct processes and messages to have absolute clarity and consistency in comms. I also suggest that you check the facts first before you respond inaccurately to a review. Please state all the facts, no one is perfect and you'll only improve once you identify and accept your shortcomings. I hope you take this feedback constructively. Thank you

M · 28 August 2020

★★★★★ 5/5

Google

We have now used the lettings team based at the Hove office on 2 occasions to find new tenants. The service received has always been professional, conscientious and attentive. On the last occasion, Emily led the process very efficiently and was very flexible and patient about supporting potential tenants to view the property and make their decisions. On the few occasions when she was unavailable or on leave, others from the team including Anya, Paul and Nicola stepped in to help out.

JMW · 28 August 2020

★★★★★ 5/5

Google

We had a great experience from Hamptons. We needed to rent our family house for just 6 months - which could have been quite tricky. But all the team were optimistic (even with the odd set back) that we'd find a nice family. The house was kept really well and it wasn't that obvious a family had lived there. A big thank you to Nicola, Victoria, Paul and Tom.

Julian · 29 August 2017

★★★★★ 1/5

Google

There are so many 5 star fake reviews here. My experience is that they’re clueless. They tried selling me a property about which they knew nothing. Their brochure claimed “share of freehold” whilst it was actually leasehold with only 38 years remaining. The staff contradicted each other regarding local planning approvals with one saying the views would be lost and another claiming that wasn’t true. Actually it was true. They knew absolutely nothing about the property they were representing. All they wanted was to secure an offer and let the costly solicitors discover the truth. Total shambles...

Still · 29 August 2019

★★★★★ 5/5

Google

I would like to give a 5 star review specifically for Venice Alaran. She has repeatedly been proactive, informative, prepared to recommend a course of action and done it all with good grace and humour. We have had a couple of trying periods and she has gone above and beyond to get things sorted. I trust her implicitly. And while I am at it, I would like to call out Jimmy Raizada and George Ioannou on the sales side for sorting out problems and being professional and easy to deal with. George, in particular, has been very quick to jump on problems when I have alerted him to shortcomings in delivery and service.

Christian · 29 August 2019

★★★★★ 5/5

Google

I am immensely grateful to Anya at Hamptons’ in Hove for confounding my expectations and turning what I expected would be a bureaucratic nightmare ... the process of finding and securing a great place in Brunswick Square to rent for a year ... into a very pleasant experience ... and to Nicola who oversaw the whole thing with what I would regard as a rare combination of professional self-confidence and approachability. I’m a big fan of both!

Bill · 28 August 2020

★★★★★ 5/5

Google

I cannot speak highly enough of Hamptons. They became almost a second family to me through the whole process! Nothing was ever too much bother and no problem was too small. They were always highly efficient and their teamwork was professional and outstanding. Moving can be a very stressful experience, but Hamptons will carry that stress for you. They really go the extra mile. I have used them before and would certainly use them again without hesitation.

Victoria · 28 August 2020

★★★★★ 5/5

Google

Having rented through Hamptons when I first moved to Brighton six years ago I’m still working with them now to purchase a property. Martina and her team are so lovely, honest and reliable. I look forward to working with them when it comes time to sell my property!

Sam · 28 August 2022

★★★★★ 5/5

Google

I had excellent service from the staff at Hamptons. I found their assistance very professional. My thanks go to Paul Taggart and the Hove sales team. I would highly recommend them .

Judy · 26 September 2024