Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly and helpful. Marion and Heidi were great, sorting everything for us very quickly. Our move went smoothly. Highly recommend Dean & Co.
Tony · 10 June 2023
Agent replied · 11 June 2024
Thanks for taking the time to write a lettings review Tony, we hope that you are nicely settled in your new home and are pleased to have been of assistance.
★★★★★ 5/5
GoogleAdam and the team at Dean & co absolutely fantastic, amazing communication would highly recommend This estate agent.
Kevin · 12 November 2023
Agent replied · 11 June 2024
Thanks for the review Kevin it was a pleasure assisting you. we hope that you are enjoying your new surroundings.
★★★★★ 5/5
GoogleWe bought a house through Dean and Co. recently. They were fantastic from start to finish. We dealt with Ryan and Adam, both were friendly, polite and professional and made the whole process easy. They also let us in to see the house so that we could show different family members on quite a few occasions before we exchanged! So that was super helpful. Would highly recommend them to anyone.PositiveResponsiveness, Professionalism
Julia · 26 August 2021
★★★★★ 5/5
GoogleI have been so impressed with Dean & Co since the minute I first called them. Trying to find somewhere to rent at the moment is such a worrying and stressful time, but Dean & Co have made the whole process so much easier and took away all that worry. I have been dealing with Marion who has been so kind, so understanding, professional and has always responded to my queries promptly. I am so happy to be renting through such a lovely agency, I can’t recommend them enough.
Katie · 10 June 2022
Agent replied · 11 June 2024
Thanks for giving us a review Katie, we really appreciate it. I am proud to have Marion and Heidi on our team and its lovely to receive such a positive response. Letting can be very tough and its important that respect and consideration is shown to all.
★★★★★ 5/5
GoogleI want to thank Dean & Co for their service in selling our home, Adam looked after us and went above and beyond to make sure we understood everything and helped us in ways I didn't think they would. I'd also like to praise Ryan who was also very friendly and helpful. Would recommend Dean & Co to anyone looking to buy a new home or sell their home. Thanks to everyone at Dean & Co for a great service
Thomas · 10 June 2022
Agent replied · 11 June 2024
Hi Marc and Charlotte. Many thanks for taking the time to give us a review, it is really appreciated. Best wishes from all us and we hope that you are enjoying your new surroundings.
★★★★★ 5/5
GoogleHelped us so much purchase our dream home, Adam and his team worked so hard chasing all parties and were so patient waiting for us to get our mortgage offer which took forever and without their help and advice, I don't think we would have got there. Thanks so much Dean & Co, will recommend you to all my family and friends and look forward to working with you again in the future :-)
Liz · 10 June 2020
★★★★★ 5/5
GoogleI can highly recommend Dean and Co. From start to finish they were great at communicating with us and helping us along the way. It wasn’t the easiest of sales but Les, along with Adam and everyone in the office were so helpful and were very patient.
Kat · 22 September 2024
Agent replied · 22 October 2024
Hi Katie, many thanks for giving us a review. We are delighted for you all that it came together...it was meant to be! We hope that you are enjoying your new home and surroundings.
★★★★★ 5/5
GoogleDean & Co were the third agent we saw who valued property at £25,000 more than two other local agents. They were surprised two other agents valued well below. They (Dean & CO) were right. We had a sale in about 2-3 weeks for full asking price. They have been helpful throughout the entire process and property sold for £25K more than we expected. Nick Williams was professional throughout and always helpful. Their fee was very reasonable too. Recommend.
David · 11 June 2017
★★★★★ 5/5
GoogleCouldn't fault them brilliant from start to finish. Kept us regularly updated. All staff friendly and informative not pushy like other estate agents who continuely bugged us to get our property. If you want an agent to treat you like a person and not just a property to sell use Dean and Co.
Lin · 2 June 2024
Agent replied · 9 June 2024
Thank you for the kind review Lyn, we are delighted it all went through. We wish you all the very best for your new life in your new surroundings.
★★★★★ 5/5
GoogleSo glad I chose Dean & Co, I invited 3 local estate agents to value my property, I chose Dean & Co as I felt comfortable with them and there wasn’t a hard sell, like others. Communication and service from start to finish was second to none. All staff were friendly, professional, helpful and they answered any queries quickly and efficiently. I would not hesitate to recommend them.
Lisa · 10 June 2023
Agent replied · 11 June 2024
Hi Lisa, thank you for the lovely review it is most appreciated. We hope you have settled nicely into your new home and best wishes for the future.
★★★★★ 5/5
GoogleExcellent experience with Dean & Co. Even though we were the buyers, Dean & Co provided a great service and assistance during the purchasing process. Answered all our questions and kept on top of the process with frequent updates.
Replies to our queries almost instantly. We highly recommend Dean & Co, a company to be trusted.
Ivan · 11 March 2024
Agent replied · 11 June 2024
Hi Ivan, many thanks for being our 150th reviewer!, we really appreciate you taking the time to do this and are delighted that your experience with us was positive. We hope that you are enjoying your new home.
★★★★★ 5/5
GoogleLes and his team went above and beyond to help us find the right property. A very trustworthy and helpful estate agents. I would strongly recommend buying/selling through them.
Amelia · 10 June 2022
Agent replied · 11 June 2024
Thanks for the review Amelia, we are all so pleased for you both and are sure that after all of your trials and tribulations, it will be worth it!
★★★★★ 5/5
GoogleMe & Gareth just had a house view by Dean & co , the person name is Liz what a nice ,kind laydy and professional ,we had very good experience l hope we gonna find wright house for our self by Dean & Co Thank you for today
Emine · 26 July 2024
Agent replied · 25 August 2024
Hi Emine, its very kind of you to give us a review. We appreciate your kind words about Liz, she is indeed lovely and we a delighted to have her on our team.
★★★★★ 5/5
FacebookWould like to say a huge thank you to everyone at Dean & Co , especially Nick who's been dealing with our house sale for the last year ( oh and of course to Les for putting up with us for the last 14 years �) We really appreciate all your help and advice . So refreshing to deal with an Honest and professional agent , we would never use anyone else .. Julia & Lee
Julia · 12 June 2017
★★★★★ 5/5
GoogleI recently had to sell my parents house and I could not have been happier with the service that Dean & Co provided. The communication with me was excellent: not only that, they gave me superb advice and assistance in helping sort out some physical problems that arose with the property. I would highly recommend them.
Ali · 10 February 2024
Agent replied · 11 June 2024
Thank you for the kind review Ali, it was a pleasure assisting you and we are delighted that we found lovely buyers for your parents home. Best wishes.
★★★★★ 1/5
GoogleDidn't advertise property correctly, got the tenure wrong - costing us time energy and money, didn't chase up solicitor well, rude, unethical, i had to do lots of work they should have done and sale didn't go through.. untrustworthy, don't waste your money here...
My reply to Dean & Co’s reply
I wrote the review because it’s important people know. My review is based on real experience ~It was a shame (to use your language) that you didn’t do your job well as I am always happy to leave positive reviews (have left hundreds) when things are done well. Not even an apology for incorrect advertising (which I note you are still doing for the same property which is very telling) and the subsequent waste of weeks time for not pursuing the work effectively with solicitors. We gave you numerous requests for certain actions to take place from our solicitor which were not done, hence why we didn’t meet your sellers ‘proposed deadline’ as you hadn’t met ours... we wish you well, but please act more ethically in the future to save people’s time,energy and money ...these things matter just as much as trying to push people into a sale, ultimately truthful ethical marketing is better for everyone in the long run. Please change the way you work....
Silvia · 10 June 2021
Agent replied · 11 June 2024
We are not used to negative feedback as our clients are usually happy with their experience, which is shown in pretty much every other review here. In every transaction there are always moving parts to enable a sale to proceed. It’s a shame you have vented your frustrations and accusations here, which we do not agree with. We are surprised by this as we thought we had a good working relationship with you until Wednesday after you decided not meet a proposed deadline from our client to move things forward. It’s a shame you feel this way and we wish you all the best with your search for another property.
★★★★★ 2/5
GoogleAs tenants, they always sided with the landlord and never considered how events that unfolded during me and my partner's tenancy would affect us. Although our issue was more with the landlord, we presented a full case to Dean & Co with evidence of communication between us and them, showing how the landlord had ill-advised us, which ended up with us being in debt with our energy company. Our cases to D&C were never read in full and we got dull, denying responses back from the landlord (via D&C), not taking most of what we said into consideration. The landlord flat out denied all allegations and D&C believed them, despite us having email evidence of communication between them and the landlord. No compensation was provided from this, so we were left with a huge energy debt alongside replacement charges after we ended our tenancy for things that weren't even our fault, and lack of communication from them of any final rent due. We were robbed of most of our deposit despite being really good tenants and D&C failed to recognise this, as they always side with the landlord, not the tenant. Although this was the worst case we had, there were also instances of us reporting certain faults that were never chased up by them, as well as elements in the inventory never been seen to, despite being told they would be. We're just glad we never have to rent again, and even if we did, we'd avoid Dean & Co and would tell others to do so. I'm only giving 2 stars, as the only positives were that the initial application was easy, and certain issues with the flat were seen to promptly, but the negative experience we had (especially towards the end) has overshadowed any early positives.
Kerry · 10 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. We pride ourselves on treating all our tenants fairly. Unfortunately in this instance there was a deposit dispute which was referred to the Arbitration service of the Deposit company who decided to award the deposit deduction to the Landlord, it was not our decision. We are disappointed that you feel that we were not impartial as this is certainly not our ethos or intention.
★★★★★ 5/5
GoogleSuperb efficient house sale managed by Les and his team. Excellent, friendly and professional communications, in this case resulting in very quick sale!PositiveResponsiveness
Andrew · 10 June 2022
Agent replied · 11 June 2024
Thank you for your review and kind words Andrew, it was a pleasure to handle the sale for you.
★★★★★ 5/5
GoogleI have recently dealt with many estate agents across sussex in the sale and potential purchase of our next home What a difference in service when you dealing with a smaller more independent chain. I found Dean's the most approachable and the most sensitive. At a time when I was selling my family home, the whole team provide sensitive excellent, timely, proactive support. I would 100% recommend Deans for selling properties.
Paula · 11 June 2016
★★★★★ 5/5
GoogleThank you for being so patient and always friendly Les, Adam and Ryan! Really appreciate your help along the way and for keeping calm when everything seemed to fall apart. You were always available for us to talk to and your advise and thoughts have been solid and honest. We made it, finally! Can’t recommend you highly enough!
Claudia · 10 June 2021
★★★★★ 5/5
GoogleWe were fortunate to reach Liz and Les when we called to book a viewing with Dean & Co. The folks there were very professional, honest and very communicative which is critical in such a process. Will 100% recommend Dean and Co. Ask for Les!
Jess · 10 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to provide such a nice review Jess. We hope that you are enjoying your new area.
★★★★★ 5/5
GoogleAfter months and months of trying to find a place to rent in brighton(which proves to be not family friendly at all!) Dean&Co was the only agency who helped us to find our dream family home! Thank you for your friendliness, empathy, help and professionalism Forever grateful Natalia and Mark
Natalia · 13 October 2023
Agent replied · 11 June 2024
Hi Natalia and Mark, many thanks for your kind review and hope that you are enjoying your new 'suburban' surroundings!
★★★★★ 5/5
GoogleA refreshing change from other sharp elbowed, shiny suited estate agents. They were really friendly and helpful from start to finish. Professional and quick to respond, if only they could all be like Dean & Co. Would definitely recommend.
Andrew · 10 May 2024
Agent replied · 9 June 2024
Thanks for the kind review Andrew, delighted it all went smoothly and we hope that you are enjoying your new surroundings.
★★★★★ 5/5
GoogleWe bought a house via Dean & Co, and they never missed a viewing, were very responsive with emails, and ticked our purchase along nicely.
Dan · 21 December 2024
Agent replied · 27 December 2024
Many thanks for the kind review Dan. Happy home improvements and best wishes.
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