JOHNS&CO Brentford reviews in Hounslow

★★★★★ 5/5

Trustpilot

Fast and great renting experience.

Britney was our agent in securing the flat. She is amazing, respond fast and take care of all sorts of questions we have. The offer process is clear and fast, we are really happy that we secured the flat. I have been in touched with over 20 agents within July and can say that Johns&Co is the best. Leigh also helped sending through the files and speed up the agreement process. Thank you both!

InPost · 20 August 2024

★★★★★ 5/5

Trustpilot

Thank you Britney, Leigh & the Johns&Co team!

Thanks for the excellent services from Britney and Leigh. They are very responsive, helpful, and professional. Me and my wife were abroad when deciding to rent a place in London. Britney was helping me a lot by answering a lot of our queries and arranging a viewing with my friends. Leigh also did a great job in handling our renting process. Overall, we are very satisfied with the whole process.

Jack · 18 October 2024

★★★★★ 4/5

Trustpilot

Yuxin has been very efficient and…

Yuxin has been very efficient and responsive, easing the stress which often comes with end-of-tenency arrangements. He is the best property manager I have worked with during my stay.

Gerlynn · 18 September 2026

★★★★★ 5/5

Google

We had the pleasure of working with Andrew Healy and couldn't be happier with the experience. Andrew was professional, knowledgeable, and patient throughout the entire process. He guided us every step of the way, answered all our questions promptly, and made what could have been a stressful experience feel smooth and enjoyable. We thank him for the support in finding our new flat and we recommend him to anyone looking to rent.

Radoslav · 10 October 2025

★★★★★ 5/5

Trustpilot

Professional letting and management agent

I have used Johns & Co for two years and I found their services to be very professional. Candice, Alexandra and Thomas have been very responsive and helpful to my inquiries throughout the whole renting out process. I'd love to commend them for their professional services.

Shirley · 7 September 2026

★★★★★ 5/5

Trustpilot

I have been using Johns & co for a…

I have been using Johns & co for a number of years and their service is exceptional. What makes it top class is Priscilla Ogefere, whom is attentive, on the ball and gets things done. As I am an overseas landlord, its key to have someone like this look after your property and makes my life much easier. Thank you Priscilla for all you do and continue to do. 5 stars.

Rakesh · 9 September 2024

★★★★★ 5/5

Trustpilot

Great experience

We had an exceptional experience with Bryony at the beginning of our tenancy! There were a few issues that needed attention in our flat and she made her best to assist us in booking the engineer to get those fixed. Any questions or requests we had were addressed promptly. It’s rare to find such dedicated and reliable property management. Thank you again, Bryony, for your incredible support!

Vinicius · 3 November 2024

★★★★★ 5/5

Google

A big thank you to Marzaan at JOHNS&CO for the fantastic support during my rental search! Even though the final deal didn't go through, the proactive communication and dedication to finding us a match were much appreciated. Highly recommend their services

Jyotsna · 10 June 2026

★★★★★ 1/5

Google

The estate agent, Marzaan, is completely unprofessional and behaves in a rude and arrogant manner. At one point, he simply stopped responding to our messages. We contacted him to ask about available rental properties. He replied several times and then suddenly stopped responding altogether. Furthermore, the agency leaves an email address under negative reviews, claiming that they will investigate and resolve the issue. However, no one responds to messages sent to that email address either, and no problems are actually resolved. I would not recommend dealing with this agent or this agency. For identification purposes, I am providing the last three digits of his phone number: 283

Шенгели · 10 August 2026

★★★★★ 5/5

Trustpilot

Michael Fadiora Employee Review

I recently dealt with Michael Fadiora for a rental and he was exceptionally helpful. He provided continuous communication to find out the right property for us and when we found one he followed up to see if we comfortable with the offer made. Furthermore, he made sure we were finding the right flat and when we didn't was open to helping us find other flats. Very attentive and ensured he understood our wants and needs.

Scott · 4 June 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Johns&Co, specifically Marwa and Vanessa, for the letting of my property. I was thoroughly impressed with their level of cooperation and deep care throughout the entire process. Marwa and Vanessa went above and beyond to ensure everything ran smoothly and efficiently. Their professionalism and dedication were evident in every interaction. I highly recommend Johns&Co, and I am incredibly grateful to Marwa and Vanessa for their exceptional service.

Khalid · 1 June 2024

★★★★★ 5/5

Trustpilot

Renting property

Rented out an apartment with the help of James, Sebastian, and their team. From the start, James has explained everything very well, including the renting process and fees, etc. James and his team has been very responsive and diligent in finding potential tenants for me. And Mystique has been very professional in preparing all the paperworks and answering any related questions thoroughly. Great job! Jin

Gang · 7 November 2024

★★★★★ 5/5

Google

The whole moving process with Johns&Co Brentford was really smooth. Andrew Healy was brilliant throughout, he kept me updated, explained everything clearly, and was always easy to get hold of when I had questions. From the viewing stage right up to getting the keys, he made sure things moved along without stress. I’m very grateful for his help and would definitely recommend him and the Brentford office team.

Victoria · 10 October 2025

★★★★★ 5/5

Trustpilot

Johns and Co

Luke Thomas has been very helpful in the process of extending my tenancy and was very patient with explaining everything to me.

Alexandra · 8 October 2026

★★★★★ 5/5

Trustpilot

Victoria and Cynthia!

Cynthia was extremely helpful and kind to all my questions and concerns. Victoria was also really quick and practical with the financial and formal side of things. Overall, I am very impressed and pleased with everything about Johns&Co and their staff, compared to what I heard from my peers (who are also international students renting in london) my renting process was easy and quick. I would 100% recommend!

Ayşenaz · 17 September 2024

★★★★★ 5/5

Trustpilot

New people new experience

I so far am happy to engage Johns&Co in handling my property from procuring and letting it out with minimum void time. The rent secured is reasonably good and the staff are friendly and efficient. Landlord's interest is given a thought such as the provision of the Client Money Protection Certificate which I was not aware at all previously. Staff/Client interaction is speedy with result. Amongst them Bethel Gamma is touching base with me more often and I do feel good with the assistance rendered so far.

Lim · 30 January 2024

★★★★★ 5/5

Trustpilot

Marius was a brilliant letting agent

Marius was a brilliant guy, very helpful and fair between landlords and potential tenants. He tried to help me as much as possible to find my future flat and although we were unlucky due to availability on what I was looking, he went above and beyond and even tried to suggest different options that might suit me.I do endorse him and suggest him to other potential tenants.

Manos · 21 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service…

Johns & Co are an excellent Letting Agency. They manage 3 of our properties with professional courtesy, efficiency and if the issue requires it, the agents will go above and beyond the call of duty. Most recently we have dealt with Destini-Rikki and she has proved to be reliable, thorough and respond quickly to any questions we had. Thanks and well done!

Mr · 3 December 2024

★★★★★ 5/5

Trustpilot

Helpful and efficient property manager

Param Virdee is my property manager at Johns & Co. There was a recent water leakage at my apartment's kitchen and my tenants were unable to use the kitchen sink. The issue of water leakage made me worry about possible damage of the wooden floor. Param sorted out the issues quickly and coordinated the After-care team for the repair works. He replied my messages within a day and resolved the issue efficiently. Keep up the good work, Param!

Arthur · 20 February 2024

★★★★★ 5/5

Trustpilot

Cynthia is the most hardworking

Cynthia is the most hardworking, easy going, understanding and well rounded agent I’ve met in my 4+ years worth of flat hunting in London. She’s very adaptable to the criteria I give her, has more than enough energy for a handful of viewings, knows each property like the back of her hand and is punctual always on time.

Mariam · 22 December 2025

★★★★★ 5/5

Trustpilot

Excellent and professional service

We had a fantastic experience with Johns & Co, and Liah Clarke, in particular, during our search for a new apartment. Liah was incredibly helpful and professional throughout the entire process. She patiently answered all of our questions and guided us to find the perfect apartment for our family. We highly recommend Liah Clarke and Johns & Co for their outstanding service and dedication!

Talgat · 24 September 2024

★★★★★ 5/5

Trustpilot

Been a pleasure working with Nicole…

Been a pleasure working with Nicole Wright during my tenancy, so sad she wont be my property manager at my new place - quick to help deal with queries and send relevant 3rd party info needed. 5 star!

Nikki · 14 September 2026

★★★★★ 5/5

Trustpilot

Property experts who get the job done

Johns&Co, and in particular Elliott Ford, made the sale process of my property as seamless and transparent as possible. Not only do they clearly know the property market, but they were able to find suitable buyers before we had even listed the property. Elliott also went above and beyond, constantly chasing solicitors on both sides and ensuring a quick, pragmatic resolution to issues as we went along. Would definitely use again!

Tom · 22 May 2024

★★★★★ 5/5

Trustpilot

I had a bad surprise in my appartement…

I had a bad surprise in my appartement but Param was really really helpfull and very reactive !! Appreciate his help

VIBOU · 18 September 2026