JOHNS&CO Brentford reviews in Hounslow

★★★★★ 5/5

Trustpilot

Superb experience from Isobel and Rayen

Both Isobel and Rayen have been fantastic throughout the entire process of finding and securing a new flat to rent. They’ve been knowledgeable, answered all my questions in full, furthermore provided very clear instructions regarding action items, timelines and milestones (landlord communication, referencing, deposit, moving in info, contacts etc.). It also seems they have a smooth working relationship with the concierge at the development and cooperate well together. My experience so far as a tenant with Johns & Co has been superb, thanks again once more Isobel and Rayen!

Mark · 8 October 2026

★★★★★ 5/5

Trustpilot

efficient

I had an excellent experience renting out my apartment with the help of Johns&Co. They were incredibly responsible and efficient throughout the entire process. From listing the property to finding suitable tenants, everything was handled with the utmost professionalism. Their keen attention to detail and prompt communication made the experience stress-free. They ensured that all paperwork was completed accurately and timely, which I greatly appreciated. Special thanks to Savannah Renaud and the Brentford team for their dedication and work ethic, which truly set them apart in the real estate market. I highly recommend Johns&Co to anyone looking to rent out their property.

Xiao · 3 August 2024

★★★★★ 5/5

Google

We had such a wonderful experience with Baheer and genuinely felt very well looked after throughout the whole process. From the very beginning, he was warm, professional, responsive, and always quick to help whenever we had a question. What really stood out was how personal and attentive his service felt. Nothing ever seemed like too much trouble, and he made the entire experience feel smooth, reassuring, and stress-free. We’re incredibly grateful for all of Baheer’s help and support. He was an absolute pleasure to deal with, and we wouldn’t hesitate to recommend him to anyone looking for an agent who is both highly professional and genuinely caring. Thank you.

Mariana · 3 October 2026

★★★★★ 5/5

Trustpilot

One of the best Estate Agent

I would like to thank Param Virdee a property manager from Johns & Co regarding solving an issue with one of the Government authorities in London. As always Param demonstrated exceptional dedication to resolving the issue swiftly and efficiently. The proactive approach and prompt communication made me feel confident and supported throughout the entire experience.Thanks to Param for outstanding assistance, I highly recommend Johns & Co to anyone needs a Real Estate Agent in London

Mr · 20 October 2024

★★★★★ 5/5

Trustpilot

Johns&Co provided excellent service…

Johns&Co provided excellent service throughout my flat search and when I moved in. They found me a flat in just one day after I told them what I was looking for, which was incredibly efficient and stress-free. Now that I’m settled in, the property manager is lovely and always quick to answer any questions I have, ensuring a smooth transition into my new home. I would definitely recommend them to anyone looking for a reliable and attentive property service.

Loreta · 7 October 2026

★★★★★ 5/5

Trustpilot

My appreciation of Nicole Wright

From the moment we gave notice to the receipt of my deposit, your professionalism and efficiency were truly outstanding. Your attention to detail and prompt responses made the entire process seamless and stress-free. I am incredibly thankful for your dedication and support throughout this time. Please know that your exceptional service has not gone unnoticed, and I am fortunate to have had you manage the property we were staying in. I look forward to any future opportunities to work together.

RUHI · 29 September 2026

★★★★★ 5/5

Trustpilot

A trusted property rental management company

I entrusted the rental management of my property to JOHNS&CO, and their service was satisfactory. They offer professional management services and are always quick to respond. Brice, the property manager from JOHNS&CO, is responsible for the post-rental management of my apartment, frequently assists with tenant coordination, and handles routine property management tasks, such as breaking down the bill and reminding tenants to pay it. I am very grateful for this help. Overall, I consider the management services provided are professional and trustworthy.

Alex · 28 September 2026

★★★★★ 5/5

Trustpilot

Toyin Adeyele is an excellent property manager…

Toyin Adeyele is an excellent property manager at Johns & Co. She is caring, professional, details-oriented and very responsive. I am very pleased to have her managing my apartments. During the past weeks, she was able to help resolve a difficult situation with a defaulting tenant together with the letting department. The outcome has exceeded my expectation and I wanted to thank both Toyin and the team at Johns & Co for their dedication. Highly recommend!

Amy · 23 September 2024

★★★★★ 5/5

Trustpilot

Making the impossible, possible!

I reached out to Johns&Co having used their services before when I purchased my first apartment. Even at the time I remember the attention to detail and care that was given to me. On this occasion I had the pleasure of liaising with Riam Devani from the West Hamsptead branch. Who made the impossible, possible! Within a short space of hours, he managed to source, obtain an offer and then further get an offer accepted for an UHNI (Internationally based) individual. No request or question was an issue. He is an exemplary individual who always advised us correctly and made the process seamless. We are truly indebted you, and your colleagues. Agents like you, are exactly why I return to Johns&Co. I could not recommend you enough!

Ani · 9 July 2024

★★★★★ 5/5

Trustpilot

Going the extra mile ........and then more....and then more

I worked with Jonathan S and Jemma D. We completed today. I cant quite believe we got there - this has been the most difficult transaction I have known in 18 years of buying / selling property. A few weeks ago I had pretty much given up - I was 95% sure this would not go ahead. Jemma, in particular, dragged this transaction over the line via sheer brute force and a determination not to accept defeat that is admirable. Nothing was too much trouble - sorting out electric bills, chasing both sets of lawyers, getting fire seals fitted to the flat door, chasing managing agents, organising charities to allow donation of furniture and much much more - way way beyond the call of duty. All done on time and all with a relentless upbeat manner - despite me getting grumpier by the day which I apologise for, its not really what I am like but this transaction really was difficult. Jonathan and Jemma are simply wonderful professionals - they make you feel you can move mountains, which in this case we did. Johns and Co are lucky to have them, and I wish I could take them with me on all of my transactions. They are fabulous

Clive · 5 July 2024

★★★★★ 5/5

Trustpilot

I got queries about the Selective…

I got queries about the Selective License Scheme and sought assistance from John&Co, my Property Management Agency. Their responses were prompt and professional. The effort made by a few of their staff : Wai Yau, Edith Kwok, Robert Pearson and the Accounts administration was much appreciated.

Yu · 5 October 2026

★★★★★ 5/5

Trustpilot

Managed rental property by John’s&Co

I have used the service of JOHNS&CO since I purchased my buy to let flat in Hobart. I was unlucky with the first tenant. I used their service again with a tenant who turned out to stop paying rent half way through a two year tenancy. I complained about this and I was supported through the process to claim most of the rent due back. Jonathon McAvoy took it on to deal with a good outcome as well as Rachel Adeyemo who has been brilliant at dealing with my rental and I am pleased that she is my “go to” manager because I had confidence in the way she communicated with me throughout the difficult experience I had with the outgoing tenant. There were a few other JOHNS&CO staff like Bethel Gamma who also went above and beyond to deal with my case and I have agreed a third term of managing my property despite another agent asking me to join them. So I give credit where it’s due. Well done and thank you to all the staff at JOHNS&CO for the work you do.

Mary · 2 July 2024

★★★★★ 5/5

Trustpilot

Great experience, highly recommend!

I worked with Johns&Co for the past 3 years as they helped me move around London during my time in this city. Every interaction with them was a pleasure and they were extremely prompt with the replies and they managed to fix every issue that I had.Now that I am moving out, I would like to recommend them to anyone who is looking for a new home. I would like to thank Miss Brooke Nickless in particular for her hard work during my last couple of years with them, and also for all the support during the early termination of the contract. She made the whole process, which otherwise would be fairly stressful, to be quick and easy, and I wish her all the best in helping future customers get their dream homes!

Vlad · 1 July 2024

★★★★★ 5/5

Trustpilot

Best letting agents in London

Came to Johns and Co last minute to find a flat due to my previous offer falling through at another flat and company. They are the best letting agents I have dealt with by far in London and made sure the deal went through with no hitches. They have been very professional, speedy and attentive to any questions/issues I had and resolved them to their best ability. A huge thank you to Savannah Renaud especially and the whole Brentford team for helping me out and finding my new place for the next few years. Couldn't recommend John's and Co enough!

Jacob · 19 June 2024

★★★★★ 5/5

Trustpilot

Thank you Ambrose for your fast and…

Thank you Ambrose for your fast and friendly service. You went out of your way to help me resolve an issue that was stressful for me. Appreciate it.

Lucy · 9 October 2026

★★★★★ 5/5

Trustpilot

Exceptional Service, Amber Went Above and Beyond

We recently moved to a new apartment and agent in change of our move Amber wong has been amazing throughout our move! She facilitated talks with the previous tenant so we could buy furniture, gave us invaluable advice during negotiations, and even responded to our queries on weekends during the move. Her dedication and support made the whole process so much smoother. We highly recommend Amber for anyone looking for outstanding service!

Samuel · 21 October 2024

★★★★★ 5/5

Trustpilot

the best property manager, Lara Robson!

I really appreciate the property manager, Lara Robson, who is always doing the great job for customers. I've had several problems to deal with concierge, council, or other parties related to my properties, all the time I needed help, Lara was there, quick and efficient! the best property manager ever since I rented out my properties. It's the best reason I don't change any agent and stay with Johns&Co. A good company!

Lingfei · 16 October 2024

★★★★★ 5/5

Google

Just moved from London to Slough through Johns&co. The process was so smooth and straightforward. A special thanks to Baheer Maidanwal for being so helpful through it all.

Kirabo · 6 October 2026

★★★★★ 5/5

Trustpilot

Britney-Lea's Great Customer Service at Johns & Co

I can't express enough gratitude for the exceptional service provided by Britney-Lea at Johns & Co. From the moment I began my search for a new home, Britney's customer service stood out as exemplary. Her approach is refreshingly old school - thorough, warm, and welcoming.Britney went above and beyond to accommodate my needs, tirelessly arranging viewings at various properties until we found the perfect match. Within just three weeks, she had identified a home that not only met but exceeded my expectations.What truly sets Britney apart is her unwavering dedication to her clients. She took the time to truly listen to my requirements, ensuring that every aspect of my search was tailored to my preferences. Her patience and attention to detail made the entire experience feel effortless and enjoyable.It's rare to encounter such exceptional customer service in today's world, but Britney's commitment to her clients made it clear that I was in good hands. Her professionalism and expertise instilled confidence in me from the very beginning, making Johns & Co the obvious choice for my tenancy.Britney's negotiation skills are second to none, effortlessly balancing the needs of both tenants and landlords to ensure a mutually beneficial agreement. She approaches even the most challenging requests with a can-do attitude, consistently finding creative solutions to keep everyone satisfied.I must also commend Leigh Hallet for her efficiency and support throughout the paperwork process. Together, Britney and Leigh make an unbeatable team, ensuring that every detail is taken care of promptly and professionally.Communication is key in any real estate transaction, and Britney and Leigh excel in this regard. They consistently respond to emails and inquiries in a timely manner, alleviating any anxieties and keeping the process moving smoothly.Britney-Lea at Johns & Co is more than just an agent - she's a true partner in the search for your dream home. Her exceptional customer service, negotiation skills, and attention to detail make her an invaluable asset to anyone navigating the rental market. I can't recommend her highly enough.

AN · 30 May 2024

★★★★★ 5/5

Trustpilot

A great team of friendly people

Our experience with finding and getting setup with our rental property was really professional and everyone we spoke to was super friendly and responsive (Anthony, Amy, Marwa). Even when we had a few complications with the referencing side of things Amy went above and beyond to help us find a solution which we greatly appreciate! Compared to other tenancies I've been in, this has definitely been the most well guided and sophisticated experience and I'd definitely recommend to anyone else.

Toby · 30 May 2024

★★★★★ 5/5

Trustpilot

Ebru Chow has been a lifesaver…

Ebru Chow has been an absolute lifesaver! I came to her with a tough issue, and she immediately made me feel heard and supported. She gave clear, practical advice that helped me tackle things step by step, and I felt so much more confident and prepared because of her. I honestly don’t know what I would have done without her guidance. Highly recommend Ebru to anyone needing genuine, expert help!

Josh · 7 November 2024

★★★★★ 5/5

Trustpilot

Thank you, JOHNS & CO

JOHNS & CO. Do their work efficiently and quickly and follow up on everything. and they are quick to solve any problem related to the property, Thank you to Candice Chan​​​​ (Lettings Administrator) and Andre Wallace​​​​ (Lettings Negotiator) they work hard to achieve the best rental offers, carefully follow up on the properties, also keen on the tenant’s comfort and providing him with all the necessary services We are satisfied with about the service we received from JOHNS&CO.

Abeer · 24 June 2024

★★★★★ 5/5

Trustpilot

Ade’s outstanding support during our move-in

Adekunle was assigned to our flat to help us move in smoothly. We had some repairs to be done but he promptly took full ownership of those issues and was very responsive in addressing and resolving them. He also followed up diligently with the contractors and us to ensure timely completion of works.Additionally, Ade helped discuss few critical matters with the landlord, demonstrating the trust landlords place in him. His efforts made the entire process very smooth.

Deepthi · 9 July 2024

★★★★★ 5/5

Trustpilot

Yuntong has been super helpful…

Yuntong has been super helpful throughout. She is very quick to respond and always clear in her messaging. I have appreciated all of her help. Thank you, Tyler.

Tyler · 29 September 2026