Trusted Agent profile · Hounslow
★★★★★
1,384 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,384 reviews on two platforms, including 225 Google reviews rated 4.8.
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Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotOur property manager Spyros was always…
Our property manager Spyros was always there to help and manage any issues we had! Great experience throughout the year.
Hi Caro,Thank you for your kind words! We're thrilled to hear you had a great experience with Spyros as your property manager. We appreciate your feedback and look forward to continuing to serve you.
5/5
TrustpilotThey have been great stayed with me…
They have been great stayed with me until the final steps, Silvia and Erin amazing help.
5/5
TrustpilotBryony was very reactive and diligent…
Bryony was very reactive and diligent regarding our lock issue.
Thank you for your kind feedback about Bryony. We're pleased she provided effective assistance resolving your issues.
5/5
TrustpilotAmber from Johns & Co was my main point…
Amber from Johns & Co was my main point of contact when I was moving home and she helped with answering all my questions and even showing me the apartments on a very short notice. She also went out of her way to share some great ideas about some of the renting problems I was having. Overall, a good experience
Hi Mahmudur,Amber is delighted to have helped you through your move. We’re glad she made things easier for you and was proactive in solving your problems! If we can be of any further help, please don't hesitate to get in touch.
5/5
TrustpilotLiah from Johns & Co
We had Liah from Johns & Co assisting us for a whole week in finding a new apartment that met all of our needs. She was efficient, helpful and so supportive even when we drove her mad! Thank you Liah!!
5/5
TrustpilotGreat Thanks to Bethel Gamma
Great Thanks to Bethel Gamma, who assisted me to find new tenant on time. Arranged check out for old tenants, and check in for new tenant in a very transparent way. Supported me to get new tenancy agreement settled in time.
5/5
TrustpilotSam was absolutely great through the…
Sam was absolutely great through the whole process of finding the apartment and everything after!
Hi Dana,Thank you for leaving this five star rating. Sam will be thrilled to hear he delivered a great service!
5/5
GoogleSania has been excellent from the moment she took my call when I inquired about the new development over at The Brentford Project. She really took the time to understand my requirements and show casing the right properties in person. I found her highly proactive and a genuine person to deal with. Couldn’t recommend her highly enough. Thank you Sania!
5/5
TrustpilotErin & Matthew
We have great experience with Erin & Matthew. Their quick and professional responses did impress us.
5/5
TrustpilotJohns&Co Priscilla: Helpful & prompt
Priscilla from Johns&Co is consistently helpful and prompt in addressing my queries and follow-up support where needed. Well done and thank you Priscilla 👏👏👏
Thank you for your wonderful feedback! We're delighted to hear that Priscilla has consistently provided helpful and prompt assistance in addressing your queries and providing follow-up support. We'll be sure to pass on your appreciation to her. Thank you for choosing Johns&Co.
5/5
TrustpilotVanessa is GREAT!!
Vanessa has been amazing with helping us a find and secure our home! Super helpful, even on weekends and answered all our queries. The move went super smoothly and we couldn’t be happier with the service we received from Vanessa!
5/5
TrustpilotPleased with Vacancy mgmt service
With myself being miles away, we rely heavily on the vacancy management agent to ensure the unit is in good shape at all time. Reports and visit being conducted from your office which we are extremely please on how it was managed. Agent office has been very accommodative on short notices on my request. (I.e. guest visits etc..)
Hi Ernest,Thank you so much for your kind feedback! We’re delighted to hear that you’ve been pleased with how we’ve managed your property, especially given the distance. Thank you for trusting us with your property, we’re here to assist anytime you need!
5/5
TrustpilotThank you Bryony Bowyer
Prompt services. Handled the issue quickly with profession. Thank you Bryony!
Thank you for recognizing Bryony’s prompt and professional approach. We appreciate your feedback!
5/5
TrustpilotGood team
Andrew Shek and his team incl. Claudiu Ciupitu had been very helpful and professional.
Hi Tsan,Thank you for your kind words! We're delighted to hear that Andrew, Claudiu, and the team have provided you with helpful and professional service. Your satisfaction is our priority, and we’re glad to know the team met your expectations. If you need further assistance, feel free to reach out anytime!
5/5
TrustpilotAlexandra Erne has been very helpful in…
Alexandra Erne has been very helpful in letting out our properly and has assisted efficiently despite time zone difference
Thank you for leaving this fantastic feedback. It is great to hear that Alex has been managed to successfully manage your let. Johns&Co will always cater to our clients, no matter the time!
4/5
TrustpilotOur property manager Prisicilla has…
Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.
5/5
TrustpilotState of the Art
Excellent, super helpful, accessible, resonsive, extremely smart, knowlegeable and organised, going the extra mile to sort out things in the fairest and most satisfactory way for tenants and owners, big thank you to Sarah and Ryan at the Wapping Office!
5/5
TrustpilotI want to thank Miss Odete Gomes for…
I want to thank Miss Odete Gomes for her excellent job in keeping my property at 33 Royal Crest Avenue in good condition before our arrival in August. She is accommodating and highly efficient in her job and always answers our emails and requests promptly.Alfred & Claudia
4/5
TrustpilotJose Pereira comes highly recommended
Jose Pereira was helpful, sensible and achieved what others in the office failed to do. I am not a huge fan of the service overall at Johns & Co, but Jose and Bilal (in LCI office) are an exception.,
5/5
TrustpilotThank you Seth and Marwa for helping me…
Thank you Seth and Marwa for helping me move into my new perfect home!
Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!
5/5
TrustpilotSam and Eric did an amazing job for us
Sam and Eric did an amazing job for us. Very grateful for their support
5/5
TrustpilotCandice and Rahan went above and beyond
Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!
5/5
TrustpilotI recently had a smooth contract…
I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!
Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.
5/5
TrustpilotGreat services
Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼
Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!
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