5/5
GoogleGood & efficient service. Marzaan Choudhury was great to work with.
Trusted Agent profile · Hounslow
JOHNS&CO Brentford reviews in Hounslow
★★★★★
1,384 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
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JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,384 reviews on two platforms, including 225 Google reviews rated 4.8.
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Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThanks for Wai Yau of Senior Compliance…
Thanks for Wai Yau of Senior Compliance Administrator to help for the rent protection insurance.
5/5
TrustpilotStaff provide fast
Staff provide fast, concise and easy to understand instruction / what actions required from landlord.
5/5
TrustpilotMatthew and team deserve the…
Matthew and team deserve the exclusivity they have been given 💯
Agent replied · 27 October 2024
Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.
5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Agent replied · 27 October 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Agent replied · 27 October 2024
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
5/5
TrustpilotA good team to work with
I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.
5/5
GoogleAndrew was so helpful throughout our rental search. Genuinely one of the nicest and most honest people we met during this search.
5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Agent replied · 24 December 2024
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
5/5
TrustpilotThank you Miss Brooke Nickless!I am so grateful for my property…
I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.
5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Agent replied · 27 October 2024
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
5/5
TrustpilotExcellent Customer Service
Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!
5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
5/5
TrustpilotI write to thank my property manager…
I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.
Agent replied · 24 December 2024
Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.
5/5
Trustpilot5 start
I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience
5/5
TrustpilotOur experience was fantastic
Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!
5/5
Trustpilotknowledge and efficient
Ms Chay Chui is effficient in her job.
5/5
TrustpilotGreat Staff and professional company
Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.
5/5
TrustpilotDestini-Rikki changed my view to…
Destini-Rikki changed my view to letting agents, which group usually disappear right after letting deal is done. They indeed provided good service even after trade. Specified clear department / team for each sides of after-trade service. I sincerely wish such group can grow into a large company. Let’s see what they would do when move-out!
Agent replied · 24 December 2024
Hi Tianhao,We’re thrilled to have exceeded your expectations. Destini-Rikki appreciates the positive feedback on her dedication. Thank you for your well wishes and we hope you enjoy your new apartment!
5/5
TrustpilotLara Robson & Param Virdee
Lara and Param were really helpful in expediting maintenance requests for our new home. They made sure our requests were duly met.
Agent replied · 27 October 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Lara and Param .
5/5
TrustpilotThanks to Pavlo for handling everything…
Thanks to Pavlo for handling everything so professionally.
Agent replied · 27 October 2024
Hi John,Thank you so much for your feedback! We’re happy that Pavlo handled everything professionally and to your satisfaction. If you ever need assistance again, don’t hesitate to contact us.
5/5
TrustpilotExcellent communication and support
During my time working with Destini-Rikki while moving into Embassy Gardens, I had an exceptional experience with inventory reports, thanks to the unparalleled professionalism displayed by Destini-Rikki. The promptness of her responses to my queries was unmatched, and the detailed answers she provided made the entire process seem effortless. Her dedication to her work as a lettings administrator is truly commendable.Thank you!
Agent replied · 27 October 2024
Hi Aakash,Thank you for your glowing review of Destini-Riki. We greatly appreciate your feedback on Destini's professionalism, promptness, and dedication. We are pleased to know that Destini sets a benchmark for exemplary service. We will be sure to pass your appreciation along to her.
5/5
TrustpilotThank you Claudiu
Claudiu has gone above and beyond in helping us with our move. His customer service is of the highest level, he is a brilliant lettings negotiator and due to our experience working with him I cannot recommend Johns&Co enough. Thank you Claudiu
5/5
TrustpilotI am grateful for the support of…
I am grateful for the support of Johns&co team, especially for Ebru Chow. She immediately assisted to resolve my issue with hot water, and she went above and beyond to help me resolve in a timely manner.Thank you very much for being a trusted partner for my lease at London City Island
Agent replied · 24 December 2024
We’re pleased to hear Ebru resolved your hot water issue promptly and went above and beyond to assist you. Thank you for trusting us with your lease, we’re here whenever you need support!
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