Trusted Agent profile · Hounslow
★★★★★
401 reviews across 2 platforms
45 Turnham Green Terrace, Chiswick, W4 1RG, Hounslow, W4 1RG
John D Wood & Co.'s office in Hounslow, at 45 Turnham Green Terrace, is rated 4.0 out of 5 across 401 reviews on two platforms, including 191 Google reviews rated 4.8.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick and stress-free move
I had a really good experience working with Paris Merico from John D Wood & Co. while looking for a flat in Notting Hill. He was super quick, practical, and always easy to reach, replying straight away to calls and messages and really trying to sort things out fast.
5/5
GoogleLucy Offord and her team are FAN-FREAKING-TASTIC!!! They made my experience process of renting a flat so easy and helped me understand what was happening every step of the way. Again, thank you Lucy Offord and Oliver Hunt!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI have been renting with John D Wood…
I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job.
1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
5/5
GoogleMy son Edward and I have had a really great experience with agent William Rothery during our search for a house and would recommend him to anyone looking to purchase a property. Of all the agents we have worked with thus far, Will was the most polished and professional.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
1/5
TrustpilotI had an offer accepted on 11 march…
I had an offer accepted on 11 march 2026 then i had a call on the 13th March 2026 telling me they had another offer so i need to up my offer. This is so inequitable and wrong so just want to warn others out there or these cowboy underhand practices.
5/5
TrustpilotExcellent experience with John D Wood Wimbledon
We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end.
5/5
GoogleIt was a pleasure buying from Julian and the team a John D Wood. They are not like other estate agents that mess you around, they’re really honest, personable, straight forward and get the job done
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleLaura and Lucy from JD Wood Chiswick have been finding me tenants for my place in Ravenscourt Gardens for some years and I can thoroughly recommend them. Clever, flexible and helpful, they make being a landlord a little bit easier!
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Google5 stars! After a number of terrible experiences with other letting agents, I didn't have much hope. However, Lucy at John D Wood was absolutely incredible and a pleasure to deal with from start to finish. From the initial viewing to the offer and then post offer paperwork she was faultless. She helped us through a situation that wasn't straightforward, always taking the time to respond or pick up the phone. Even when we returned with another request, she was happy to oblige and could not have been more helpful. An absolute credit to the industry, We'd happily use John D Wood again thanks to our experience with Lucy.
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
5/5
GoogleThe professional service offered by JD Wood & Co Estate Agents was excellent. Extremely friendly team and always able to reach them on the phone or e-mail, even during vacation or and of the year. Especially Nicholas Dunn has done an amazing job in helping us find and rent the place we wanted. One can fully trust this firm.
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
5/5
GoogleThe John D Wood Chiswick team restored our faith in estate agents! The smoothest new home transition we have ever had. Thank you to Laura, Lucy and the rest of the team. Highly recommend.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have just exchanged on a property in Chiswick. Our estate agent Lydia was amazing. She was so supportive through the process, always ready to help and she knew how and when to help move things along. A big thank you and we highly recommend her!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am a landlord and had a fantastic letting experience with John D Wood, Chiswick. Firstly, Kenechi Finewood gave me a call (I was on their books because Faron Sutaria had been my first letting agent) and did brilliantly to persuade me to let John D Wood market the property when I already had 3 other letting agents marketing it. Next, Laura Purvor's marketing of the property was extremely clever ("petit but perfectly formed") because the property is small (which was the constant feedback from other agents' viewings) but had been fully refurbished to a very high standard. That meant any inquiries via that ad wouldn't be put off by the size on viewing it. Laura found me a tenant at the right level despite having the least amount of time to market the property. This was while the other agents were urging me to drop the price still further. Moreover, the process of getting from offer to confirmed tenant was relatively painless on my side as I was able to sign everything via email without the hassle of registering on a portal. Interactions with them are always pleasant and positive and they clearly work very hard. Very pleased and will definitely be using them again.
Thank you for your brilliant 5* review and thank you for your kind words which I have passed onto the branch. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
1/5
TrustpilotSuch a terrible experience!
We have had such a bad experience with John D Wood in Battersea. Their lettings team doesn’t respond to e-mails, paperwork is done incorrectly, keys for our house weren’t accounted for. The management of this office is equally as diabolical and I would steer clear of using them in any capacity.
5/5
GoogleWe would highly recommend James Waight and his team at JDW. They were incredibly insightful, reactive and patient. They all they worked very hard to achieve a great end result and were always at the end of the phone when we needed advice. Thanks to their hugely professional approach the whole process was as stress-free as possible.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
5/5
GoogleI couldn’t recommend the team at JDW more highly. We had an offer on the table just two days after going on the market and the whole process has been brilliant from beginning to end. The team are all highly professional and wonderful to deal with, with excellent communication throughout. We initially went on the market some months previously with another agent and ended up taking the property off the market - so our only regret is that we didn’t go with JDW first time around. Thanks to all involved for an excellent service.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWe recently used John D Wood & Co for a purchase in Chiswick. Our agent Lydia went the extra mile to ensure we had a smooth exchange. She has been very attentive throughout the whole process and we can highly recommend their services.
Thank you for your brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Hounslow office has 401 reviews across two platforms: 191 on Google, 210 on Trustpilot (across the whole business).
John D Wood & Co. Chiswick Sales is rated 4.0 out of 5 across all 401 reviews, and 4.8 out of 5 on Google from 191 reviews.
John D Wood & Co. Chiswick Sales, 45 Turnham Green Terrace, Chiswick, W4 1RG, Hounslow, W4 1RG.
