Trusted Agent profile Β· Hounslow

Foxtons New Homes West reviews in Hounslow

4.0

β˜…β˜…β˜…β˜…β˜… Great

429 reviews across 2 platforms

225a Chiswick High Road, London, W4 2DW, Hounslow, W4 2DW

Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 4.0 out of 5 across 429 reviews on two platforms, including 284 Google reviews rated 4.3.

Google logo

4.3 / 5

284

Reviews on Google

This office

Trustpilot logo

145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Google

Thank you Narean for helping us with our search for a rental property again. Proactive, helpful, friendly and professional service.

Jenny Β· 11 October 2024

5/5

Google

Incredible service, highly professional and efficient service ! Cannot recommend them more, they helped with sale of our flat and appreciate Adam O Leary s professionalism, kindness, personable approach and always kept us updated and stayed in contact, responsive and cannot recommend Foxtons Chisiwck to sell your house ...!

Tanya Β· 14 February 2024

Agent replied Β· 10 November 2024

Thank you Tanya Kaju for your detailed review. Sophie, Get it done with London’s number 1!

5/5

Google

My first time dealing with Foxtons. Ashontè was a great help for me to find a new flat. She was very helpful and patient as I was very picky in finding just the right place that suited me. Highly recommend! Thanks

Warren Β· 13 July 2024

Agent replied Β· 10 November 2024

Thank you Warren G for your highly recommended review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

We moved out of the apartment over…

We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.

Myniar Β· 22 August 2025

1/5

Trustpilot

Very disappointing experience

Very disappointing experience with Foxtons due to the handling of our tenancy application.

Tam Β· 30 April 2026

1/5

Google

I am currently a tenant in a property that Foxtons is attempting to sell, and my experience has been extremely concerning. …

Jessy Β· 16 February 2026

1/5

Google

Firstly nobody picked the call , then first time he cut the call on my face and then another lady picked up the call and she was ok but didn’t able to satisfy with her answers.

Jarmanjeet Β· 11 September 2024

Agent replied Β· 10 November 2024

Hi Jarmanjeet Kaur, We apologize for your experience with Foxtons Chiswick Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to β€œsocial@foxtons.co.uk” so we can investigate this matter further. Best, Sophie

5/5

Google

We were really lucky that Rumi Lepitcheva was the agent who helped us find our new apartment. She has been more than helpful and available every time we had a question or needed help or more information. I give Foxtons five stars for having an agent like Rumi.

Saeid Β· 11 November 2022

1/5

Google

Minus five star if I could. No one response after paying. but before they contact you ten times a day even after work times. I've rented a flat, paid two weeks before moving in and now three weeks after moving in still waiting for properties's issues. balcony door wont close, my son and pregnant wife have got a bad cold No one response

Noras Β· 11 November 2022

Agent replied Β· 10 November 2024

Hi, please could you email us on social@foxtons.co.uk with your details so we can look into this for you with the relevant department asap? Many thanks, Sophie.

5/5

Google

Ms. Harriet Dickinson is the best agent I have ever met. She is very considerate and details minded on what I need on renting, very patient, polite, extremely friendly and professional! I definitely recommend her to all of you as she is superb. πŸ‘πŸ‘πŸ‘ …

Gina Β· 10 January 2023

2/5

Trustpilot

We keep receiving unsolicited post…

We keep receiving unsolicited post despite the request for it to be stopped.

Simon Β· 17 April 2026

1/5

Google

I had an extremely frustrating and disappointing experience with Foxtons, specifically in relation to Jenny Foster. …

Isabella Β· 16 March 2026

5/5

Google

I was very happy with the service that foxtons provided to help me find a rental property in the area. Lisa Stottelaar was very understanding of our requirements and went out of the way to accommodate us during the viewings since we went to look at the properties with our baby girl. I would definitely recommend using fox tons to anyone looking to rent a property.

Sumesh Β· 12 November 2016

5/5

Google

Pedro was very kind and helpful! All the process went very smoothly and speedy.

Sayaka Β· 8 November 2024

5/5

Google

I can’t thank Joseph enough for finding us a wonderful home and for supporting us endlessly through every step of the process. Communication from him, and the whole team, has been excellent. Would highly recommend Foxtons to anyone looking - definitely ask for Joseph!

Hollie Β· 10 January 2023

5/5

Google

Annabel was very friendly, helpful and attentive. We are happy with our new flat! Thanks

Karel Β· 20 October 2024

5/5

Google

Angus was the estate agent who handled the viewing, purchase for me. He was communicative, pleasant and a true working professional. Thank you so much for your cooperation, a credit to your profession.

Luis Β· 11 November 2023

5/5

Google

We had been contracted to another Estate Agent in the area who had advise us to take a considerable price cut to build interest. Dominic Best @ Foxtons took the listing at the original price and achieved close to asking. Their confidence in being able to deliver the numbers and professionalism from beginning to end of the process were of tremendous assistance.

Patrick Β· 20 October 2024

1/5

Google

In August Foxton's have been advertising studio flats. I've emailed but never got a response back for a week, so I emailed again and didn't get a response back again. So I went to the store and receptionist couldn't find the flat in the system, although it was still advertised and I presented it to her. She then called someone and that someone within 10 seconds before even hearing the full details of the flat just said the flat has been let... ridiculous.

Az Β· 11 November 2023

5/5

Google

Buying a house was not an easy process but finally we made it. All thanks to Adam who was extremely helpful at all stages - patient, understanding and super friendly. Highly recommended

Justyna Β· 11 November 2023

5/5

Google

I feel extremely lucky to meet with Narean, as my ongoing flat search for weeks was turning into the most stressful experience. He is professional, knowledgeable and communicative - more than any agents you can work with in the area. He generously took time listening what my needs and limitations are, drove me around to show several options and at the end gave me a tremendous help for getting the perfect place despite of slim chances. Thanks again Narean for sharing your valuable insights about the overall rental market and the process of renting along the way. No doubt, I highly recommend!

Hakan Β· 11 November 2023

5/5

Google

Pedro’s is very friendly and super helpful finding the perfect flat for us! Thank you Pedro

Rafaela Β· 11 September 2024

5/5

Trustpilot

I had the pleasure of working with Asim…

I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.

Raluca Β· 17 September 2025

5/5

Google

The best service from Pedro you can expect. He is a very patient man, he helped us very well. He found us a great place, I can't wait to move to it. If it was possible to give 100 stars, I would. Maximum understanding of customers and very good attitude towards them. Thank you very much πŸ˜€ …

АлСксандр Β· 8 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons New Homes West

How many reviews does Foxtons New Homes West have?

Foxtons's Hounslow office has 429 reviews across two platforms: 284 on Google, 145 on Trustpilot (across the whole business).

What is Foxtons New Homes West's rating?

Foxtons New Homes West is rated 4.0 out of 5 across all 429 reviews, and 4.3 out of 5 on Google from 284 reviews.

Where is Foxtons's Hounslow office?

Foxtons New Homes West, 225a Chiswick High Road, London, W4 2DW, Hounslow, W4 2DW.

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