5/5
GoogleAs an expat starting a new position in the UK I was hoping to find an appartment on short notice. Narean went above and beyond to support me every step of the way. Many thanks to him and the team for the invaluable help.
Trusted Agent profile · Hounslow
Foxtons New Homes West reviews in Hounslow
★★★★★
470 reviews across 2 platforms
225a Chiswick High Road, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 4.1 out of 5 across 470 reviews on two platforms, including 284 Google reviews rated 4.3.
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleVery professional and helpful , had a terrible previous experience with another estate agent (Leo Newman) Foxtons were a whole World apart.
5/5
GoogleAngat is a personable agent who was attentive and interested during my housing journey. Even though we weren’t able to find a home through him, he took more time and attention than the other agency that represented the home we settled in. I highly recommend Angat for a smooth and personable experience.
1/5
GoogleIt's been more than a year now that Foxtons has not been able to solve our balcony door problem. We spent the winter season with an open balcony door. Their engineers come with temporary solutions and then the door gets broken again and again. We now asked to our council to come and investigate the problem because we are done with Foxtons' arrogant and insufficient attitude. They just care about you until they make you sign the contract. Poor and amateur service.
Agent replied · 10 November 2024
We are really sorry to hear you have had this issue. Having spoken to our property management department we are aware that somebody is coming to attend this for you soon. Somebody will be in touch with you to confirm this.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
5/5
GoogleNarean made everything ten times easier than the last time we moved, we were dreading the idea of going the process again but it was honestly enjoyable when my contract is up i know where ill be going
5/5
GoogleThank you Narean for helping us with our search for a rental property again. Proactive, helpful, friendly and professional service.
5/5
GoogleIncredible service, highly professional and efficient service ! Cannot recommend them more, they helped with sale of our flat and appreciate Adam O Leary s professionalism, kindness, personable approach and always kept us updated and stayed in contact, responsive and cannot recommend Foxtons Chisiwck to sell your house ...!
Agent replied · 10 November 2024
Thank you Tanya Kaju for your detailed review. Sophie, Get it done with London’s number 1!
5/5
GoogleMy first time dealing with Foxtons. Ashontè was a great help for me to find a new flat. She was very helpful and patient as I was very picky in finding just the right place that suited me. Highly recommend! Thanks
Agent replied · 10 November 2024
Thank you Warren G for your highly recommended review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
5/5
GoogleWe were really lucky that Rumi Lepitcheva was the agent who helped us find our new apartment. She has been more than helpful and available every time we had a question or needed help or more information. I give Foxtons five stars for having an agent like Rumi.
1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
1/5
GoogleFirstly nobody picked the call , then first time he cut the call on my face and then another lady picked up the call and she was ok but didn’t able to satisfy with her answers.
Agent replied · 10 November 2024
Hi Jarmanjeet Kaur, We apologize for your experience with Foxtons Chiswick Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
1/5
GoogleI am currently a tenant in a property that Foxtons is attempting to sell, and my experience has been extremely concerning. …
1/5
GoogleMinus five star if I could. No one response after paying. but before they contact you ten times a day even after work times. I've rented a flat, paid two weeks before moving in and now three weeks after moving in still waiting for properties's issues. balcony door wont close, my son and pregnant wife have got a bad cold No one response
Agent replied · 10 November 2024
Hi, please could you email us on social@foxtons.co.uk with your details so we can look into this for you with the relevant department asap? Many thanks, Sophie.
5/5
GoogleMs. Harriet Dickinson is the best agent I have ever met. She is very considerate and details minded on what I need on renting, very patient, polite, extremely friendly and professional! I definitely recommend her to all of you as she is superb. 👍👍👍 …
5/5
GoogleI was very happy with the service that foxtons provided to help me find a rental property in the area. Lisa Stottelaar was very understanding of our requirements and went out of the way to accommodate us during the viewings since we went to look at the properties with our baby girl. I would definitely recommend using fox tons to anyone looking to rent a property.
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
1/5
GoogleI had an extremely frustrating and disappointing experience with Foxtons, specifically in relation to Jenny Foster. …
5/5
GooglePedro was very kind and helpful! All the process went very smoothly and speedy.
5/5
GoogleI can’t thank Joseph enough for finding us a wonderful home and for supporting us endlessly through every step of the process. Communication from him, and the whole team, has been excellent. Would highly recommend Foxtons to anyone looking - definitely ask for Joseph!
5/5
GoogleAnnabel was very friendly, helpful and attentive. We are happy with our new flat! Thanks
5/5
GoogleAngus was the estate agent who handled the viewing, purchase for me. He was communicative, pleasant and a true working professional. Thank you so much for your cooperation, a credit to your profession.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
