Foxtons Ilford reviews in Hounslow

★★★★★ 5/5

Trustpilot

Great professionals

Great professionals. easy to work with.

Joao · 23 September 2026

★★★★★ 1/5

Trustpilot

Unprofessional Service

Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.

Ali · 20 May 2026

★★★★★ 5/5

Trustpilot

Thank you Foxtons & Rebecca

We use Foxtons for all our properties where they undertake a really good job for us.

Jcc · 24 June 2026

★★★★★ 5/5

Trustpilot

Great rep to work with.

Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.

Paco · 23 June 2026

★★★★★ 1/5

Trustpilot

23 days and still don’t get my deposit

The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.

Daniel · 13 April 2026

★★★★★ 5/5

Google

Thanks to Mohammed and Connor, we secured our next home in a very short space of time. they were both friendly, professional and very quick to turn around queries. We would definitely recommend Foxtons especially Mohammed and Connor if you are looking to purchase a propoerty.

Mohamed · 23 October 2023

★★★★★ 1/5

Trustpilot

Serious data concerns

I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.

Ce · 14 May 2026

★★★★★ 1/5

Trustpilot

62d Stanhope Gardens

Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!

Vladdy · 9 December 2025

★★★★★ 1/5

Google

I am writing this review because I have received some of the worst support and communication from our property manager. It has been well over a month since I moved out of my apartment and I am yet to hear anything regarding the return of my deposit. On top of that there were multiple other issues that needed resolving in which I have been unable to get any answers too. I have tried emailing and calling and have heard nothing back.

Rory · 23 October 2021

★★★★★ 1/5

Google

Do not give your keys to them if you are a landlord. The property manager, at Baltimore Wharf, where my apartment is, informed Foxtons of a leak in the ceiling on January 5th. It took them 4 months to get it fixed, even though the "Full Management" service states that they have access to 24hr contractors. During the 4 month delay a small leak became a flood and caused £10,000 worth of damage. They refuse to acknowledge any responsibility and treat me like dirt after 10 years of charging me above average fees. I have now given up dealing with their uncaring staff and am taking legal action, and looking for a more professional letting agency.

Colin · 23 October 2021

★★★★★ 1/5

Trustpilot

Landlord, letting through Foxtons.

I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months

CJR · 5 May 2026

★★★★★ 1/5

Google

One star. I would provide none if the option was available. To be clear and for the avoidance of doubt, the review that follows covers this …

Jay · 16 April 2025

★★★★★ 5/5

Google

Review for Charles Okwuosa who is part of Foxtons Concierge Service. Charles was professional, responsive and helpful in sourcing help and services for various jobs we needed for our new flat. He follows up and follows through. A true service oriented professional.

Douglas · 23 October 2023

★★★★★ 1/5

Google

There is almost no communication with property manager who is always either in the meeting or out of office and even if she replies back every now and then, the property manager does not know what is happening in the flat and is unable to answer questions. Managers don’t answer as well. Horrible experience.

Emilia · 23 October 2022

★★★★★ 1/5

Google

My experience with Foxtons as a first time buyer has been absolutely horrible. After a lot of searching around we finally reserved a property in hounslow by the builder bath road homes Ltd, the agents name was Siyana. After reservation, we went on to complete all formalities. Applied for help to buy and also had it approved. We were now in process of applying for the mortgage. And it was then that I get a call from Foxtons that the reservation is being pulled back saying the seller found another person who has offer a higher sum. And this call comes from the manager of Siyana. I didn’t even receive a single call from Siyana. And the funny part is that this property is still on the market. We were put through the whole process of buying this property and then told we can’t have it. As a first time buyer, this is soo discouraging. Never go to Foxtons if you’re a first time buyer especially. You won’t be looked after.

M · 23 October 2020

★★★★★ 1/5

Google

it’s nearly 2months I’ve moved out and they still have not returned my deposit nor responding to the dispute. The house was spotless and still they want to deduct £240!!! For cleaning, and other stuff , total of £450! This is after two years I’ve been a tenant and they postpone the repairs(one incident took a year!! To be resolved) . If you wonder you can ever reach them they are 98% of the time either away from the desk or on lunch! Well done on how you make money!

The · 23 October 2020

★★★★★ 5/5

Trustpilot

Every thing is well!

Tony chan from property management is very helpful.

Jinhui · 24 June 2026

★★★★★ 5/5

Google

Natalie Simpkins-Robert was professional, personable, authentic, punctual, very timely in responding to my queries and pro-active in only finding me properties that fit what I was looking for. I didn't feel like she was pushy either which was good.

Blue · 23 October 2023

★★★★★ 1/5

Google

I have rented my property with Foxtons and had the worst experience in 20+ years of being a landlord. They did very few initial checks on the tenant and the support team let me down not once but twice when he stopped paying rent and I needed their help. They turned a bad experience into a nightmare with zero contact, zero support and zero culpability. I would not advise anyone to use them.

Jayne · 23 October 2021

★★★★★ 1/5

Trustpilot

We moved out of the apartment over…

We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.

Myniar · 22 August 2025

★★★★★ 1/5

Trustpilot

I paid **£350 for a professional…

I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.

Anna · 15 January 2026

★★★★★ 1/5

Google

We're being repeatedly harassed by Foxtons to give 'feedback' on a few properties we've seen recently. We expressed our feelings on the day of the viewing and said to the women who showed us around that we were in no position to make any brash decisions. I explained that we would be in touch IF we wanted to take things further. We have not been left alone since, even though I have made it very clear that we do not wish to be contacted any more. I've had to block the number I'm getting so many calls from them. It's utterly disrespectful behavior and has shown us how little they care about anything but their commission. Avoiding Foxtons at all costs from here forward.

Madeleine · 24 October 2019

★★★★★ 1/5

Trustpilot

Very disappointing experience

Very disappointing experience with Foxtons due to the handling of our tenancy application.

Tam · 30 April 2026

★★★★★ 1/5

Google

Worst Company, Never rent with these Awful people, they are very nice in the begining , but once they get their money, no one cares about any problems or concerns, they stop answering your calls, and passes blame on some other department, I will Never be renting with them again! ( also, Charged me for Professional cleaning when I recieved the Flat domestically cleaned)

Tp2356 · 23 October 2022