Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFound my dream flat!
Really helpful site. Lots of variety and allowed me to filter down my search to suit my needs.
Lucy · 2 November 2020
Agent replied · 26 October 2024
Hi Lucy, Thanks so much for your 5 star review. It is great to hear that you've had such a positive experience using our website so far, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck in finding your dream home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat place to check out property in…
Great place to check out property in one place
Colin · 11 June 2022
Agent replied · 26 October 2024
Hi Colin,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI cannot fault Zoopla but Agents don’t comply
I cannot fault Zoopla. Sadly some of the Agents don’t respond even when Zoopla contact them.
Haidee · 18 April 2021
Agent replied · 26 October 2024
Hi Haidee,Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI have left messages to 2 agents but…
I have left messages to 2 agents but there has been no response for a week.
Esther · 17 April 2021
Agent replied · 26 October 2024
Hi Esther, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThere are good places but it is hard to…
There are good places but it is hard to find a house with DSS and pets in Gloucester
Sylvia · 20 October 2020
Agent replied · 26 October 2024
Hi Sylvia,Many thanks for sharing your feedback with us. We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their's and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks.https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBest out the bunch
I like the fact that you can see previous sales and listing on the same property.
Nana · 11 April 2021
Agent replied · 26 October 2024
Hi Nana, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a good experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our New and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotA quick and easy way to find the…
A quick and easy way to find the characteristics of the property that meets you need.
Isabel · 11 April 2021
Agent replied · 26 October 2024
Hi Isabel,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and you're finding it easy to use. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotTakes away the strain.
Searching without travelling is great. Eliminates so many wasted journeys. So much easier to compile a true shortlist.
L · 17 October 2020
Agent replied · 26 October 2024
Hi L Fitzgibbon,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our site helpful and easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck in your property search!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe lad I spoke to was really polite…
The lad I spoke to was really polite and very helpful He listened and was very pleasant
Brian · 9 January 2021
Agent replied · 26 October 2024
Hi Brian,Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience with one of our agents, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBest yo search
Best yo search, you can find easily the property you want. Highly recommended!
Cesar · 28 October 2021
Agent replied · 26 October 2024
Hi Cesar,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Zoopla Support
★★★★★ 1/5
TrustpilotGave up searching on Zoopla as there…
Gave up searching on Zoopla as there were no filters for overseas property. Really useless to be honest.
Gaz · 4 October 2020
Agent replied · 26 October 2024
Hi Gaz, Thanks for leaving us a review and we're sorry to hear about your bad experience using our website. You can search thousands of overseas properties through either our website or our Android or iOS App: This help center article shows you step by step how to do this on each experience depending on your preferred platform: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517, or You can visit the website page directly on http://www.zoopla.co.uk/overseas/We also have a large database of qualified agents who can help you with your queries, their details can be found in the Overseas agents section of our website:http://www.zoopla.co.uk/find-agents/overseas-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotProfessional company
Easy to navigate site and input preferences. Excellent choice of properties
Christine · 18 February 2022
Agent replied · 26 October 2024
Hi Christine,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and that you find it easy to navigate.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotSame old properties every day
Same old properties every day. Website not updated so keep getting ‘sold’ properties
Faith · 26 October 2021
Agent replied · 26 October 2024
Hi Faith,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.You can manage your email alerts by following the steps in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo response from agents
Of all the mails sent to arrange a viewing, I did not get response from any :/
Mhk · 4 January 2021
Agent replied · 26 October 2024
Hi Mhk,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted via our site haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBrilliant
Brilliant they are really good I love using the website
James · 9 April 2022
Agent replied · 26 October 2024
Hi James,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website this helpful.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotUseful Property market insight
I like the easy to understand way ZOOPLA presents the property market insights.
Ideas-Creative · 24 October 2021
Agent replied · 26 October 2024
Hi,Thanks so much for leaving us a 5 star review. We're very happy to hear you have found our website easy to use. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI found step by step advice regarding…
I found step by step advice regarding selling a house very helpful and houses for sale alerts great.
Archie · 28 September 2020
Agent replied · 26 October 2024
Hi Archie, Thank you for sharing your feedback with us and for leaving a 5 star review! We're very happy to hear that you like our alerts feature and find our site helpful & informative. We hope we continue to support you in all things property related.If you ever need any assistance, please visit our designated Help Centre:https://help.zoopla.co.uk/The best of luck selling your home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery useful
Very useful, it gives you all they information you need , clearly and complete. I strongly recomend Zoopla
Adriana · 28 September 2020
Agent replied · 26 October 2024
Hi Adriana,Thank you very much for leaving us a 5 star review and for your valuable feedback. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotthis is a very nice site & easy to use
this is a very nice site & easy to use. it could do with some back ground music.
Clark · 26 September 2020
Agent replied · 26 October 2024
Hi Clark,Thank you very much for leaving us a 5 star review and for your valuable suggestion. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotUseful and good for looking at flats on…
Useful and good for looking at flats on the market, and other information related to properties.
Maija · 24 March 2021
Agent replied · 26 October 2024
Hi Maija,Many thanks for your 4 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotPlenty of choice which is updated…
Plenty of choice which is updated daily. Always reply to any questions asked.
Debbie · 21 October 2021
Agent replied · 26 October 2024
Hi Debbie,Many thanks for your 5 star review. We're very pleased to hear that you like the service that you have received.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt’s very good the way the properties…
It’s very good the way the properties are being marketing on your website
Martha · 20 October 2021
Agent replied · 26 October 2024
Hi Martin,Many thanks for your 5 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSite helpful to find the property
Site helpful to find the property. House prices and rent estimate are useful.
Mr · 20 October 2021
Agent replied · 26 October 2024
Hi Yogaraja,Thanks so much for leaving us a 5 star review. We're very happy to hear you found our website so helpful and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt's helpful alot when it gives you…
It's helpful alot when it gives you more information about what you want to know thanks
Shedrack · 23 March 2021
Agent replied · 26 October 2024
Hi Shedrack, Many thanks for your 5 star review. It is great to hear you've had a good experience using our website. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.