Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotReally friendly to use and convenient…
Really friendly to use and convenient to find the choices I want.
Candy · 17 November 2021
Agent replied · 26 October 2024
Hi Candy,Thanks so much for leaving us a 4 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI did not get a single reply from…
I did not get a single reply from agency to whom I made contact.
Amit · 9 July 2021
Agent replied · 26 October 2024
Hi Amit, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIt's clear and simple to understand…
It's clear and simple to understand easy to use aswell no problems so far
Shane · 9 July 2021
Agent replied · 26 October 2024
Hi Shane and Liberty,Thanks so much for leaving us a 4 star review. We're very happy to hear you have had a great experience using our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt's helpful for finding a property in…
It's helpful for finding a property in an easy way.
Marah · 7 March 2022
Agent replied · 26 October 2024
Hi Marah,Thank you very much for leaving us a 5 star review. It is great to hear how pleased you are with our website and service.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhat kind of home do you recommend to…
What kind of home do you recommend to me, if you'd like to help me please
Vr · 31 January 2021
Agent replied · 26 October 2024
Hi,Thank you for your review. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517You can also receive alerts for properties as they become available via either email or push notification from our app.The following help centre article helps you understand how to set these alerts up, depending on which platform you use most frequently: https://help.zoopla.co.uk/hc/en-gb/articles/360005969458We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIt's an easy site to search for…
It's an easy site to search for property.I just wish more landlords would accept a small dog.
MRS · 3 November 2020
Agent replied · 26 October 2024
Hi Susan, Thank you for leaving us a 4 star review. It's great to hear that you find our site easy to navigate and we hope we continue to help and support you in all things property related.Also, please note that we here at Zoopla are pet lovers too!To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738If you need any further assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotWe filled in our requirements but keep…
We filled in our requirements but keep being sent properties that don't fit them!
Skeeter · 6 July 2021
Agent replied · 26 October 2024
Hi Skeeter Parrack/David Freeman,Thanks so much for leaving us a 3 star review and for sharing your feedback with us. We'd like to advise you that the content of all your alerts depends on the settings of your saved searches.You can manage both push notifications and email alerts by following the steps in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360005979578If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAlways me favourite place to check…
Always me favourite place to check house prices and what is going on with the housing market.
Mrs · 29 October 2020
Agent replied · 26 October 2024
Hi Mrs Stephens,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site especially the House Prices section. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotWe are very satisfied with your service
We find we are getting a very comprehensive lists of available properties
Customer · 11 November 2021
Agent replied · 26 October 2024
Hi,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy house hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIl love everything
Il love everything about and how it come up exactly how I requested for thanks
Margaret · 19 April 2021
Agent replied · 26 October 2024
Hi Margaret, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site and the properties you're viewing. We hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotFound Zoopla easy to use and up to date…
Found Zoopla easy to use and up to date with loads of fantastic properties!! Thanks
Happy · 17 April 2021
Agent replied · 26 October 2024
Hi, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear how much you like our site, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotNever very confident when opening…
Never very confident when opening zoopla alerts. Always in wrong area & nothing like what I want
Pam · 23 October 2020
Agent replied · 26 October 2024
Hi Pam,Thank you for your review. We are very sorry to hear you feel this way about our property alerts.We'd love to assist you and we'll now message you privately with more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotMighty tool for house search
Very good interface and super useful filters (some unique to zoopla)
Sree · 5 January 2022
Agent replied · 26 October 2024
Hi Sree,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our search filters.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotmore choice
more choice of houses and they seem to come on line quicker than other sites.
Mr · 13 April 2021
Agent replied · 26 October 2024
Hi Lister, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBrilliant app much variety on house's…
Brilliant app much variety on house's in different areas, and accept DSS Deposit quite fair to
Elizabeth · 10 January 2021
Agent replied · 26 October 2024
Hi ElizabethMany thanks for your 5 star review. It is great to hear you've had such a great experience using our app, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use!
Great app to use for property searches. We found our first home with the help of Zoopla.
Maya · 7 October 2020
Agent replied · 26 October 2024
Hi Maya, Many thanks for your kind comments and for leaving us a 5 star review. It is great to hear you find our app this useful and informative. We truly hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best in your new home!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotFound property
Went to Zoopla as a search engine and found property with ease.
Julie · 29 October 2021
Agent replied · 26 October 2024
Hi Julie,Thanks for leaving us a 4 star review. We're really glad to hear you find our site easy to use. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Good Luck in your search!Zoopla Support
★★★★★ 5/5
TrustpilotWe have found all of our rented houses…
We have found all of our rented houses on zoopla so easy to use. Love it.
Sally · 8 January 2021
Agent replied · 26 October 2024
Hi Sally,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI didn't get callback from agents…
I didn't get callback from agents although i medsaged through zoopla and i lost one deal..
Pretty · 8 January 2021
Agent replied · 26 October 2024
Hi Pretty Bridgit,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI just like the site for giving more…
I just like the site for giving more details about spending for utilities unlike other sites.
Veronica · 4 January 2021
Agent replied · 26 October 2024
Hi Veronica,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla gave me lots of good advice…
Zoopla gave me lots of good advice about the property market, and how to sell a house.
Gyongyi · 30 September 2020
Agent replied · 26 October 2024
Hi Gyongyi,Thank you very much for leaving us a 5 star review. We're really glad to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may many useful articleshttps://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotReally informative
Really informative and lots of helpful articles. Great options for alerts too.
Linda · 25 October 2021
Agent replied · 26 October 2024
Hi Linda,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website as well as alerts informative. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood follow up and easy to access and…
Good follow up and easy to access and precise info of all the particulars of the properties.
Andrew · 28 September 2020
Agent replied · 26 October 2024
Hi Andrew,Thanks for leaving us a 5 star review. We're really glad to hear you find our website easy to access, and we hope it continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood Adverts
Good Adverts, Good Look, just me no Luck 😉
ARTUR · 8 April 2022
Agent replied · 26 October 2024
Hi Artur,Thank you very much for leaving us a 4 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
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