Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe customer service is horrible
The customer service is horrible. When i called the agent, they hang up my call right on my face. very rude.
Filomena · 5 March 2021
Agent replied · 26 October 2024
Hi Filomena,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with one of the agents who advertise on our portal.We'd like to find out a little bit more about your experience with this agent and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood search engine for houses
Good website, provides estimations of the total cost of renting a property e.g. tax, bills Although needs some more "tunning" of searching
Ahmad · 1 December 2020
Agent replied · 26 October 2024
Hi Ahmad, Thank you so much for leaving us a four star review and for your kind comments. It is great to hear how pleased you are with our site and our estimated household bills feature. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotDidn't worth even one star
Didn't worth even one star. They make me more difficult to find and let something. Just waisting my time....
Gediminas · 24 July 2021
Agent replied · 26 October 2024
Hi Gediminas,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHighly Recommend
Found Zoopla very easy to use with very useful information regarding the type of property your looking for.Would definitely use again
Nicola-Jayne · 21 February 2021
Agent replied · 26 October 2024
Hi Nicola-Jayne,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our website easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotshowed us exactly what we were…house search
Zoopla showed us exactly what we were looking for. With a good choice of property’s We have an offer now excepted.
Barry · 21 February 2021
Agent replied · 26 October 2024
Hi Barry,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck with the purchase of your dream home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI have used the site for general useful…
I have used the site for general useful information and a search for properties.Found it simple and informative to use.
Andy · 7 May 2021
Agent replied · 26 October 2024
Hi Andy,Many thanks for your 5 star review. It is great to hear you find our site informative to use, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI'm looking for a property in always go…
I'm looking for a property in always go on zoopla. And send massage to estate agent through zoopla. It's very easy
Manjit · 14 February 2021
Agent replied · 26 October 2024
Hi Manjit,Thank you for leaving us a 5 star review. It is great to hear how much you enjoy using our website. Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you with your property search, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNot Helpful!
My area for searching is in Shropshire, all the vacancies I have been sent have been everywhere but Shropshire. Not helpful.
Yvonne · 13 February 2021
Agent replied · 26 October 2024
Hi Yvonne,Thank you for your review. We're really sorry to hear you're having trouble on our website and we'd like to discuss this further with you.We will DM you shortly with more information about your property alerts.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat I receive whats on offer for sale…
Great I receive whats on offer for sale in my inbox, then i can seeit anytime in the day
Beatrice · 16 July 2021
Agent replied · 26 October 2024
Hi Beatrice,Many thanks for your 5 star review. It is great to hear how happy you are with our site and property news, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI find Zoopla better than the…
I find Zoopla better than the competition, because: great, easy to understand, and search, website. Very user friendly. Extensive content. Highly recommend.
Angie · 7 November 2020
Agent replied · 26 October 2024
Hi Angie,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you've had a great experience on our website, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat website
Great website because I got my dreams house great prices and lovely house thank you very much
Deazhin · 17 November 2021
Agent replied · 26 October 2024
Hi Deazhin,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotYou have sent plenty of properties …
You have sent plenty of properties for us to go through keep sending them very good sevice
Christopher · 16 November 2021
Agent replied · 26 October 2024
Hi Christopher,Many thanks for your 5 star review. It is great to hear your feedback and that you find our property alerts so helpful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSo many Estate Agents use this site
So many Estate Agents use this site. It's easy to search and get updates - loved it.
Rachael · 8 November 2021
Agent replied · 26 October 2024
Hi Rachael,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotTrust and follow
It’s all bout articles based on true statistics and with expert opinions. It opens eyes and mind which helps in decision making.
Siddiqui · 20 October 2020
Agent replied · 26 October 2024
Hi Siddiqui,Thank you very much for leaving us a 5 star review and for your valuable feedback. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI'm asking you to view that's house and…
I'm asking you to view that's house and no one respond me 2 times I send email and still nothing
Goitom · 10 April 2021
Agent replied · 26 October 2024
Hi Goitom, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI had properties sent every day…
I had properties sent every day unfortunately there were never enough bungalows which we were looking for but a very good service
Mrs · 17 October 2020
Agent replied · 26 October 2024
Hi Phyllis,Thank you for taking the time to leave us your review. You can search for bungalows, or any other property type easily on the website and app. Here is a help centre article that will guide you through this step by step depending on the device you choose to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006068617 Please note that if there are no current listings for bungalows in your search area/criteria, then this option will not appear.We also have a large database of qualified agents who can help you with your search, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Best of luck finding your new home!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotSeeing the costs associated with the…
Seeing the costs associated with the various properties helps when deciding which ones to view. The information provided is informative and helpful.
Morgan · 13 October 2020
Agent replied · 26 October 2024
Hi Morgan,Thank you so much for leaving us a 4 star review. It is great to hear that you are pleased with our site and find it helpful. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLooking for properties
Zoopla has helped me in finding properties and information in a wide range of areas.
Mr · 23 February 2022
Agent replied · 26 October 2024
Hi Mr Hiscutt,Thank you very much for leaving us a 5 star review. It is great to hear how pleased you are with our website and service.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotLots of properties to view but not…
Lots of properties to view but not physically able to go n view in person in current climate we are in
Sonia · 13 January 2021
Agent replied · 26 October 2024
Hi Sonia, Thank you very much for leaving us a 4 star review. We're pleased to hear that there are lots of properties you are interested in on our site, and we hope our site proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.We appreciate that some viewings are not possible at the moment but we recommend that you call the marketing agents on the number displayed next to their branch in the ‘Find agents’ section of our site who will be able to assist you further. If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotRenting
I found many properties on your site which I'm still looking for the right one.
Theophilus · 20 February 2022
Agent replied · 26 October 2024
Hi Theophilus,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat place to find new home
Very easy to find properties with direct calling to the agencies.Very very great place to look for your new home
Ash · 27 March 2021
Agent replied · 26 October 2024
Hi Ash, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThis site is easy to use
This site is easy to use and contains all information required in an initial search to help find a property
Mark · 27 March 2021
Agent replied · 26 October 2024
Hi Mark, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far and find it easy to use. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotBad platform and fake
Bad platform I’m trying to get appartment all are fakesIt’s been 2 months. Fake and biased ads
Ahmad · 23 October 2021
Agent replied · 26 October 2024
Hi Ahmad,Thank you so much for taking the time to leave us your feedback.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotA fantastic site
A fantastic site. Easy to navigate, easy and helpful tips. Simply isolate your area of interest, and away you go.
Declan · 24 March 2021
Agent replied · 26 October 2024
Hi Declan, Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site so far and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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