Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotOne way use
One way useZoopla lets u use there olatforn to surch but very limited to ajust or amend your own property info
Mr · 2 November 2020
Agent replied · 26 October 2024
Hi Mohammed, Thank you for sharing your concerns with us. We're really sorry to hear about your experience and we'd like to discuss this further with you.We will now DM you for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI'm still looking for a house for me…
I'm still looking for a house for me and my son that eccepts dss not found anything yet
Deborah · 7 July 2021
Agent replied · 26 October 2024
Hi Deborah,Thank you so much for taking the time to leave us your feedback.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006053137If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotYour most of the house isl not…
Your most of the house is not available which are in the website and pictures of the houses are misleading.
A · 31 January 2021
Agent replied · 26 October 2024
Hi A K M Borhan Uddin,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAn excellent platform
An excellent platform, every family that is interested in buying a home, finds and is helped in the smallest details.
Kemal · 30 January 2021
Agent replied · 26 October 2024
Hi Kemal,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotWe bought our house with the help of…
We bought our house with the help of zoopla. We are very grateful for that.
Hardeep · 5 January 2022
Agent replied · 26 October 2024
Hi Hardeep,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website. Massive congratulations on finding your dream home! We're very happy for you. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat Zoopla
Great in searching for a house to rent, classy homes been advertised and prompt response from its agents when contacted
Alexander · 23 January 2021
Agent replied · 26 October 2024
Hi Alexander, Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience using our website and contacting the agents advertising the properties. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotPrompt effective service..
Prompt effective service... receive details of new properties daily as per saved searches. Easier than trawling through everything. No complaints.
Carole · 23 January 2021
Agent replied · 26 October 2024
Hi Carole, Many thanks for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our site and our property alerts so useful. We hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla does it well
Love using Zoopla, it’s easy to navigate and presentation of the properties is excellent, normally more pictures than other property websites.
Paula · 16 October 2020
Agent replied · 26 October 2024
Hi Paula,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our site easy to navigate and informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck in your property search!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI always check property values through…
I always check property values through Zoopla first to get a feeling of the market. I trust there information!
Simon · 11 April 2021
Agent replied · 26 October 2024
Hi Simon,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our valuation model. We hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThey don't take down properties with an…
They don't take down properties with an offer on them, so you enquire only to find out the property is sold.
Ingela · 13 October 2020
Agent replied · 26 October 2024
Hi Ingela,Thanks for leaving us a review and we're really sorry to hear about your bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotFabulous portal
Fabulous portal. Easy to use and excellent updates. My first choice out of the main players, always.Thank you, Zoopla.
Rachel · 8 April 2021
Agent replied · 26 October 2024
Hi Rachel,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our updates. We hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotgreat for being made aware of new…
great for being made aware of new properties that you may want to view
James · 22 February 2022
Agent replied · 26 October 2024
Hi James,Many thanks for your 5 star review. We're glad to hear that the website works well for you, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAmazing experience
Very easy to search and find properties to rent.
Dr · 7 October 2022
Agent replied · 26 October 2024
Hi Dr Seju,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,
★★★★★ 1/5
TrustpilotNone of the properties suggested are…
None of the properties suggested are according to my requirements. The parameters are not followed. 😔
Lubna · 28 October 2021
Agent replied · 26 October 2024
Hi Lubna,Thank you so much for taking the time to leave us your feedback. We're very sorry to hear you are having issuesWe'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotproperty hunt
Very useful site for finding property.No problem logging in and a comprehensive site for property anywhere
Val · 26 October 2021
Agent replied · 26 October 2024
Hi Val,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
Trustpilotit is reasonable but I can not give 5…
it is reasonable but I can not give 5 because I had reiterated few times for properties information.
Fahad · 16 June 2021
Agent replied · 26 October 2024
Hi Fahad, Many thanks for your 3 star review. We hope Zoopla becomes useful for you in all things property related going forward.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotDidn't get ant feed back at qll I…
Didn't get ant feed back at qll I inquired about this house and got no response at all
Annie · 16 June 2021
Agent replied · 26 October 2024
Hi Annie,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotnot yet sold my place as yet…
not yet sold my place but im getting plenty of properties i would like to buy thank you ZOOPLA v much
Anthony · 29 September 2020
Agent replied · 26 October 2024
Hi Anthony, Thank you very much for leaving us a five star review. It is great to hear you like our website this much, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/The best of luck with selling your property!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAbout Zoopla everything is ok.
About Zoopla everything is ok.The problem is the missing of answers from agents.
JOSE · 7 April 2022
Agent replied · 26 October 2024
Hi Jose,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIt’s very good but the lack of reset…
It’s very good but the lack of reset your search option like right move is annoying
Maher · 24 October 2021
Agent replied · 26 October 2024
Hi Maher,Thanks for leaving us a 3 star review. We're really glad to hear you like our website.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery user friendly and intuitive.
Very user friendly and intuitive.Looking forward to additional filters on number of bathrooms, sharehold/freehold and addition of school checker!
JDR · 22 March 2021
Agent replied · 26 October 2024
Hi, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website and find it user friendly. We hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestions. Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotProperty’s are still on the market when…
Property’s are still on the market when they already sold.Disappointing when you ring up the agent.
Nikki · 20 October 2021
Agent replied · 26 October 2024
Hi Nikki,Thank you for sharing your feedback and we're sorry to hear about your negative experience using our website.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing error’ option on the right hand side of the page. We will then investigate the issue further by speaking to the agent advertising the property.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThis website provides me with up to…
This website provides me with up to date property for sale around my area of preference..am so loving it
Sunshine · 17 March 2021
Agent replied · 26 October 2024
Hi Sunshine, Thanks for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotFast service and cheapest around
Fast service and am shopping with Zooplus now because they have the best prices around for Encore pet food
Zena · 13 March 2021
Agent replied · 26 October 2024
Hi Zena,Whoops! Looks like you've confused us with a pet store, Zooplus. Best of luck with your shopping. And whenever you're looking for your next home, make sure you visit us at Zoopla.co.uk!Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.