Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVerry good.
Verry good. Very enthusiastic staff.. I will go back with you soon . Thanks xxxx
Huyen · 15 November 2021
Agent replied · 26 October 2024
Hi Huyen,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best on your search!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI like Zoopla as it provides extra…
I like Zoopla as it provides extra information such as listing details, EPC.
Jayshree · 3 March 2022
Agent replied · 26 October 2024
Hi Jayshree, Thanks for leaving us a 4 star review. We're really glad to hear you enjoy our site this much. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNo affordable property listings
No affordable property listings. Also no properties without letting agents( direct contact with landlords) Targeted at medium high earners .
Mazz · 25 October 2020
Agent replied · 26 October 2024
Hi Mazz,Thank you for your review and for sharing your concerns with us. We're sorry to hear about the bad experience you have had. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Good luck on the search for your next home!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotAlerts dont work
Alerts dont work. Keep getting an error. Raised it with Zoopla and no response.
Anthony · 6 January 2022
Agent replied · 26 October 2024
Hi Anthony,Thank you for leaving us your feedback and we're sorry to hear about your struggles with our property alerts. We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI would recommend this site to everyone…
I would recommend this site to everyone very good and helpful site to use
Melissa · 5 January 2022
Agent replied · 26 October 2024
Hi Melissa,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI do appreciate your help but it would…
I do appreciate your help but it would be nice to find the ideal property
Alison · 8 November 2021
Agent replied · 26 October 2024
Hi Alison,Thank you so much for taking the time to leave us a 5 star review. We hope you'll find your dream home soon!You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotHave found interesting properties…
Have found interesting properties online, overseen by Zoopla, but cannot enquire about them on your website. Very confusing.
Brian · 16 April 2021
Agent replied · 26 October 2024
Hi Brian, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo contact back whats so ever from the…
No contact back whats so ever from the agency filled out the form, two weeks later nothing 👎
Toni · 11 April 2021
Agent replied · 26 October 2024
Hi Toni,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery easy to use and to save favourites
Very easy to use and to save favourites. Feel confident I'm getting to all the properties bout there.
Patricia · 10 April 2021
Agent replied · 26 October 2024
Hi Patricia, Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and you've found some potential properties! We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat information whether you are buying, selling or....
Great information whether you are buying, selling or just getting an idea of what is currently available.
Gillian · 24 June 2021
Agent replied · 26 October 2024
Hi Gillian,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotReview
Hi, Zoopla website is very useful for me. We can contact the relative agent efficiently. Thank you very much.Iris Ho
Iris · 14 October 2020
Agent replied · 26 October 2024
Hi Iris,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotYou guys are simply the best
You guys are simply the best. The best search options and filters and good collection of homes too 😊
Preetz · 10 January 2021
Agent replied · 26 October 2024
Hi Preetz,Many thanks for leaving us a 5 star review. We're very happy to hear how useful you find our site to be.We truly hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI'm after a 1/2 bed flat.....all u send…
I'm after a 1/2 bed flat.....all u send through is properties 3/4bed houses 300.000 plus....not helpfull at all.......
Chris · 4 April 2021
Agent replied · 26 October 2024
Hi Chris, Thank you so much for taking the time to leave us your review and we're sorry to hear you haven't found a property through our website yet.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe best app to search for a house
The best app to search for a house! Super practical, with the best map feature! Thank you ZOOPLA TEAM!
Carlota · 9 January 2021
Agent replied · 26 October 2024
Hi Carlota,Thank you for leaving us a 5 star review and for your lovely comments. It's great to hear that you like our app this much, and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotTime again you send me properties that…
Time again you send me properties that are way over and above the 350,000 budget we have
Sonja · 16 June 2021
Agent replied · 26 October 2024
Hi Sonja, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAwesome
Awesome. Amazing and great place to view detailed information about your next home: Rental, buying or sales.
Judah · 16 June 2021
Agent replied · 26 October 2024
Hi Judah,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery good
Using zoopla, has given me the opportunity to search a variety of areas for my intended property.
MRS · 16 June 2021
Agent replied · 26 October 2024
Hi Simone,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site!If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotYou are doing well but I still can't…
You are doing well but I still can't find my new home
Callum · 10 April 2022
Agent replied · 26 October 2024
Hi Callum,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNever contact back about a…
Never contact back about a property,been looking on zooplankton for years and still in the same property,very unreliable
Xx · 30 March 2021
Agent replied · 26 October 2024
Hi, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotNo probs very helpful easy to use keep…
No probs very helpful easy to use keep up the good work
Raymond · 8 April 2022
Agent replied · 26 October 2024
Hi Raymond,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI only asked for houses within a 5 mile…
I only asked for houses within a 5 mile radius of Denbigh
Anne · 7 April 2022
Agent replied · 26 October 2024
Hi AnneThank you for leaving us your feedback.I've checked for you and your alert is setup for 10 miles so will need amending.You can easily amend a saved search and its associated email alerts and push notifications. You can change saved searches either:On our website, by logging into My Zoopla, hovering over My Zoopla and clicking on Alerts and searches. Locate the search or alert you want to amend and click the Frequency drop down menu to change the alert frequencyOn our app, by tapping Search in the app navigation bar, then Saved. To stop push notifications, toggle off Alert me for this search. To change email alerts, tap Edit search below one of your prior or saved searches, tap Email alerts and then change the frequency of the email alerts to your likingThese Help Centre articles detail for you step by step how to create and manage your saved searches and associated alerts for each experience:How do I create email alerts and saved searches: https://help.zoopla.co.uk/hc/en-gb/articles/360005969458/Managing my email alerts and saved searches: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578/If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,
★★★★★ 4/5
TrustpilotGreat app...
Great app.... could do with a few tweaks to make it a bit easier but otherwise quite good
LINDSEY · 24 March 2021
Agent replied · 26 October 2024
Hi Lindsey,Many thanks for your 4 star review. It is great to hear you've had such a great experience using our app. We hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site & app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestions.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotThey our on the ball excellent…
They our on the ball excellent advertising prompt responses friendly staff overall a good business
George · 20 October 2021
Agent replied · 26 October 2024
Hi George,Many thanks for your 5 star review. We're very pleased to hear that you like the website and receive prompt replies from the agents that advertise with us.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotNice to see homes come on the market…
Nice to see homes come on the market and get notifications of the ones we are looking for
Colin · 14 March 2021
Agent replied · 26 October 2024
Hi Colin,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our property alerts helpful, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support
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