Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotZoopla
Zoopla You can find what you are looking for with Zoopla. They have variety, the pictures are clear and the messages are informative.
June · 9 November 2021
Agent replied · 26 October 2024
Hi June,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAsked for information about a flat for…
Asked for information about a flat for my soon via online services.Stated you will be contacted within 24 hours . Still waiting 2 weeks now .
Mr · 15 April 2021
Agent replied · 26 October 2024
Hi Mr Seller,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agent you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotStill looking for a council exchange or private rental
Still looking for a council house exchange or a private rented property which is a suitable price in the Mansfield or surrounding areas of Nottinghamshire...regards Julie
Julie · 11 April 2021
Agent replied · 26 October 2024
Hi Julie,Thank you so much for taking the time to leave us your 3 star review and we're sorry to hear you haven't found a property through our website yet.While we don't accept properties listed directly from private landlords, you can search through thousands of UK home for sale and rent easily advertised by estate & lettings agents on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotPerfect location
I’m happy with service even during covid-19 we all be aware of social distance..Friendly staff and I searching what I want and I need so .
Mrs · 11 April 2021
Agent replied · 26 October 2024
Hi Mrs Mansfield, Thank you very much for leaving us a 4 star review. It is great to hear how pleased you are with our website and the service you received when viewing properties. If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotExcellent cover from all estate agents
Excellent cover from all estate agents. Interesting information on market values in local areas. Good to have an estimate on my own property without asking an estate agent.
Frustrated · 18 October 2020
Agent replied · 26 October 2024
Hi,Thank you so much for leaving us a 4 star review. It is great to hear that you are pleased with our site and find it helpful. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotUp to date information on Covid
Up to date information on Covid both nationally and at a local level. Interesting medical papers on various research. Really good weekly updates and trends.
Paul · 16 June 2021
Agent replied · 26 October 2024
Hi Paul,Thank you very much for leaving us a 4 star review. We hope we'll continue to help you with all things property related. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for property seekers and home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood
I find property to buy recently. Zoopla does all its best to that I can't find any to complain about till this moment.
Way · 25 October 2021
Agent replied · 26 October 2024
Hi Way Wong,Many thanks for your 5 star review. We're very pleased to hear that you like using our website and that you find it this helpful.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLot of properties, professional
Lot of properties that I haven't seen on other websites. Also, good tips about renting. I trust those who advertise through Zoopla because of Zoopla's standards.
Edina · 30 March 2021
Agent replied · 26 October 2024
Hi Edina,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like to view property on Zoopla…I find all in market.
I like to view property on Zoopla because I can find most of property in market.
Kishorelal · 3 October 2022
Agent replied · 26 October 2024
Hi Kishorelal,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe best to browse London renting
Very good platform to browse properties as a person looking to rent. Price history, map view are all welcomed features. The alerts settings are also reliable and useful.
T · 25 September 2020
Agent replied · 26 October 2024
Hi T n,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you like our website and its features this much, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotgood it gives a good review i
good it gives a good review if the property. I would recommend to write values of any annual expenses in description and links to home reports.
Kris · 17 March 2021
Agent replied · 26 October 2024
Hi Kris, Many thanks for your 4 star review. It is great to hear you've had a good experience using our website. We hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotMost excellent
Most excellent. Lovely people and plenty of help and advice. I have bought and sold many properties and this was the best experience by far!
Judie · 31 May 2021
Agent replied · 26 October 2024
Hi Judie, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotKeeping us up to date
Certainly keeps us up to speed but do go a little bit far out to our needs. Also bungalows are our priority but we seemed to get a lot of flats and share properties which we don't need. I try to propose of our needs when subscribed, you are doing very well but please scale down.
MR · 9 August 2021
★★★★★ 4/5
TrustpilotSome useful information received
Some useful information received. Some totally irrelevant! Unfortunately there are not many properties on the market of the size we want in the location we want.
Gill · 12 March 2021
Agent replied · 26 October 2024
Hi Gill, Thank you for your feedback and for leaving us a 4 star review and we're sorry to hear you've not found a suitable property yet. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotHello I am deaf when I like rent house…
Hello I am deaf when I like rent house or flat and click agent for view but they didn’t reply me I was frustrating and disadvantage
Lorraine · 3 March 2021
Agent replied · 26 October 2024
Hi Lorraine,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we normally recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site. If you are unable to make calls, please email them again and/or put it in the attention of the given branch's manager.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery useful site
Very useful site. I often use Zoopla to keep up to date about house prices and how the housing market is doing.
ANNiE · 4 December 2021
Agent replied · 26 October 2024
Hi Annie,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotOK apart from search filters
Pretty good website but filters never work as lots of properties are listed wrong i.e. Not clear they are retirement or part buy etc.
Lib · 25 July 2021
Agent replied · 26 October 2024
Hi Lib,Thanks so much for leaving us a 3 star review and for you valuable feedback. Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotThe market is crazy currently…
The market is crazy currently properties are on there which are already sold or under offer .. doesn’t give a true reflection
Linda · 29 November 2021
Agent replied · 26 October 2024
Hi Linda,Thanks for taking the time to leave us a 3 star review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotMainly good
I find it quite tricky to draw the outline of an area that I want to cover with my searches - other than that all good
Mrs · 22 February 2021
Agent replied · 26 October 2024
Hi Glynis,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Using Zoopla SmartMaps to create your own search areas is easy to do from our desktop website.Here is a help centre article showing you step by step how to complete a residential draw a map search in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006033758If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotThey display outdated house ads.
You're watching and considering a house only to find out later that the house isn't available anymore. Stop wasting people's time!
Chris · 19 January 2022
Agent replied · 26 October 2024
Hi Chris,Thanks for taking the time to leave us your review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotWeb site often freezes.
Web site often freezes and location maps are not accurate enough to know where the property is. Property photos are misleading as to size of garden etc.
Fiona · 14 November 2020
Agent replied · 26 October 2024
Hi Fiona,Thank you for your 4 star review and for sharing your feedback with us. We're really sorry to hear about your bad experience and we'd like to discuss this further with you.We will soon message you privately for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like to receive up dates!
I like to receive up dates!! But wish they only send properties in my suggested area. And price! I keep hoping the right property will show up!!
Mary · 30 October 2020
Agent replied · 26 October 2024
Hi Mary,Thank you so much for leaving us a five star review. It is great to hear how much you like to receive email updates from us. To help you manage your alerts:- you can manage both push notifications and email alerts by following the steps in this help centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578- and this help centre article shows you how to unsubscribe from email alerts: https://help.zoopla.co.uk/hc/en-gb/articles/360006009197We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIt's been 2 months....
It's been 2 months and I have no where still looking for a 1 bedroom under 500 is hard even on zoopla
Rose · 12 November 2021
Agent replied · 26 October 2024
Hi Rose,Thank you so much for leaving us a 3 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI wrote and called for over twenty…
I wrote and called for over twenty properties for rent, none of them are available and the ads are in your WWW.
Edi · 10 November 2021
Agent replied · 26 October 2024
Hi Edi,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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