Trusted Agent profile · Hounslow

Dimension Properties Hounslow reviews

3.5

★★★★★ Good

2,530 reviews across 2 platforms

6 Kingsley Road, Hounslow, TW3 1NP, TW3 1NP

Dimension Properties's office in Hounslow, at 6 Kingsley Road, is rated 3.5 out of 5 across 2,530 reviews on two platforms, including 16 Google reviews rated 3.6.

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3.6 / 5

16

Reviews on Google

This office

Trustpilot logo

2,514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Easy to Use

Zoopla is really good to find properties in your local area. Really easy to use and provides you with different options when you’re interested in a property.

Chloe · 7 May 2021

Agent replied · 26 October 2024

Hi Chloe,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Completely fabricated information about…

Completely fabricated information about our house. Zoopla have listed our house as being for sale when it wasn’t and for a completely fabricated value. Also listed it as being for sale with an estate agent that has never had it for sale. Don’t trust what you read on zoopla... they obviously don’t get their info from a reliable source and the results could be damaging to the value of your house or any prospective houses you buy.

SS · 27 October 2020

Agent replied · 26 October 2024

Hi SS,Thank you for your review. We're really sorry to hear you feel this way about our valuation model and we'd like to look into this further for you.We will DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla is the most reliable and trusted…

Zoopla is the most reliable and trusted site,run by those in the know ,who provide unbiased valuations and market appraisals ,and have links to very useful.sites ,such as mortgages.

Kenneth · 20 October 2020

Agent replied · 26 October 2024

Hi Kenneth,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's fantastic to hear that you find our website to be this reliable and that you are so pleased with our estimated house prices. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Zoopla has recently made a change to…

Zoopla has recently made a change to its sold values website. Requiring the full postcode of the property. (Not provided,even by its own site) and then requiring you to log in to see the actual value. I wasn't prepared to jump through this many hoops to get the information I wanted, so will now use another website. Before this change I would have rated the site a 5 Star.

J · 13 April 2022

Agent replied · 26 October 2024

Hi J. Watson,Thanks for leaving us a 3 star review.Yes, we now ask our users to log in to see the house price estimate and timeline for a property on a property details page, or in our House Prices area. This change is to encourage users like yourself to be logged in when you use Zoopla, so that you can get the most out of the best experience we have to offer. It's completely free to register, and it will unlock more capabilities that will help super-power your home research. Here is a Help Centre article showing you step by step how to complete the registration process: https://help.zoopla.co.uk/hc/en-gb/articles/360005690898Nevertheless, we're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

I like the way that rental properties…

I like the way that rental properties that allow pets can be selected and I don't understand why another major website say they cannot. I think that a further option could be to select rental properties that do not specifically exclude pets in their description. Considering there are a very large number of potential renters that have pets this could swing the balance for pet owners against property owners that are unnecessarily negative on the matter.

Chris · 10 January 2021

Agent replied · 26 October 2024

Hi Chris,Many thanks for sharing your feedback with us and for leaving us a 4 star review! We here at Zoopla are pet lovers too!To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Good luck on the search for your next home for you and your loved ones!Many thanks,Zoopla Support

1/5

Trustpilot

Can't believe the way we have been…

Can't believe the way we have been treated by Zoopla. Agent didn't let us know he has left Zoopla 2 weeks ago. So missed a viewing. Can't get anyone to deal with our house sale, but I guess they have our money so don't need to help us. Very disappointed that they can't get in touch with us.

Sue · 23 May 2023

Agent replied · 26 October 2024

Hi Sue,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience with this agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla has found my Granddaughter her dream new home

Zoopla kept us up to date with all the latest property sales in our chosen area and thanks to Zoopla my Granddaughter has found her dream home.

Albert · 10 March 2021

Agent replied · 26 October 2024

Hi Albert, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and we're so happy to hear your granddaughter has found her dream home!If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla is a very effective website when…

Zoopla is a very effective website when looking for a house to buy or rent. It has helped me locate good accommodations and responses are very fast.

ENITAN · 9 March 2021

Agent replied · 26 October 2024

Hi Enitan,Many thanks for your 5 star review. It is great to hear you've had a good experience using our website. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I think Zoopla is good but I mainly use RightMove

I think Zoopla is good but, sorry about this, I find Rightmoves search / maps... very handy.I have to give it 5*s though. Good luck!

Customer · 2 August 2021

Agent replied · 26 October 2024

Hi,Thanks so much for leaving us a 4 star review. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

A Professional Observation

This is not a reflection on Zoopla - more of a reflection on the new normal UK systems with obvious restrictions on free speech and reporting of many of the underlying facts surrounding UK property market and 'overseas' as well. I'm a professional qualified observer; with a 40-year career in property finance and investments [Cert PFS Cert CII (MP)] - formerly with international investment licences and formal accreditations. Happy to discuss if you wish. Regards TK

TK · 10 December 2020

Agent replied · 26 October 2024

Hi TK, Many thanks for taking the time to leave this review. We hope that we can help you with all things property related. Make sure you visit our Discover section for more property information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any help from us, be sure you visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Zoopla's valuations seem to be erratic.

Zoopla's valuations seem to be erratic.My homes estimated value in August 2023 was £554.000.The estimated value in September 2023 was £434.000.A £120.000 drop in value in 30 days seems to be out of line with the national average!I have spoken with several local estate agents who no longer rely on Zoopla's estimates........

JAMES · 26 October 2023

Agent replied · 26 October 2024

Hi James,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support

1/5

Trustpilot

Support never reply especcialy syncronization developers

Support never reply. There's no native feed sync between your properties and zoopla, you must buy another paid per month service to synd your properties... Unacceptable, after doing a very big sum contract.

Vitalie · 21 October 2024

Agent replied · 26 October 2024

Hi,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

The market is no longer working this…

The market is no longer working this way. Estate agents post after they have viewings lined up, do not get back to you and ignore calls that come through Zoopla. I booked many many viewings and not one of them came through. I wasted a lot of valuable time, in sussing out how it worked and it caused me a lot of stress. Gives a false of sense of what is actually happening.

Susan · 13 July 2021

Agent replied · 26 October 2024

Hi Susan, Thanks for taking the time to leave us a review.We’re really sorry to hear some of the agents you tried to contact via our site haven't responded. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Good in parts

Recent developments have made Z rather less useful. An inability to change incorrect information means the site will gradually become less and less accurate. Examples are semi detached or terraced properties that are listed as detached. Agent pictures of a flat at 6 Park Way Court being loaded onto the page for a house at 6 Park Way. And the variation in values listed make a nonsense of what used to be a quite accurate guide.

Mr · 9 November 2020

Agent replied · 26 October 2024

Hi Andy,Thank you for taking the time to leave us your valuable feedback and for reporting this issue to us. We're really sorry to hear about your bad exeperience.Our aim is to ensure that information on our site is as comprehensive and accurate as possible. Therefore, we will now DM you to discuss this further.Many thanks,Zoopla Support

2/5

Trustpilot

I only give you two stars

I only give you two starsI have already written three viewing requests to Zoopla and one request to MILE Estate Agents (studio to rent Hutton Grove N12) .... still no reply from Zoopla or MILE Estate Agents.I cannot call the number you provided because I have hearing problems, but I am writing to you and receiving no answer. Please take me seriously and I will change my mind about your services.Ella

Elzbieta · 16 November 2021

Agent replied · 26 October 2024

Hi Elzbieta,Thanks so much for taking the time to leave us a review.We would love to help you and we will now DM you for more information.Many thanks,Zoopla Support

1/5

Trustpilot

I've had numerous problems with Zoopla.

I've had numerous problems with Zoopla.I'm using Firefox and for approx 6 months when clicking a Zoopla link it would open as nor normal and as soon as visible then it would dissappear.Couldn't find any way to report this, and spend a fair bit of time searching for the properties and then opening them in Rightmove or similar.No problems with any other site of this tyype other than Zoopla.

Dave · 3 March 2022

Agent replied · 26 October 2024

Hi Dave,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

1/5

Trustpilot

Worst and Useless

I think they publish totally useless and rubbish estimated prices. My propery was shown as $480k 2 months back, £386 k one month back and it is showing as £356k. How can be so much difference in estimates just a matter of couple of months. What is the point of providing estimates when you don't have any scientific approach? Stop publishing fake data

Raj · 19 November 2022

Agent replied · 26 October 2024

Hi Raj,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla is excellent but its being tough…

Zoopla is excellent but its being tough getting any 2 bedroom close to the Wigan Hospital where I work and I've run out of time. 😞😞😞

Temi · 9 April 2021

Agent replied · 26 October 2024

Hi Temi,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our website so useful, and we hope we continue to help and support you in all things property related.We do have a large database of qualified agents who can help you with your property search, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

worst property search site EVER

worst property serach site EVER , no matter what filters you put on all you get is PAGES AND PAGES OF MOBILE HOMES/ STATIC HOMES, and some actual properties. ALL being falsey l advertised as PROPERTY. They are not property. you point this out to Zoopla they want you to do their job and report thes eso called wrong listings to them, even when you do, they do nothing. I SUGGEST STOP USING ZOOPLA

Max · 6 April 2021

Agent replied · 26 October 2024

Hi Max,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can search for any property type of your choice easily on the website and app. Here is a Help Centre article that will guide you through this step by step depending on the device you choose to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006068617Please note that if there are no current listings for a given property type in your search area/criteria, then this option will not appear.Make sure you use the keywords filter to search for properties that include specific words e.g. garage. You can also search for exact phrases by using quotation marks e.g. "double garage"; to exclude a term, you can prefix it with '-' e.g. -mobile or -static or -park.We also have a large database of qualified agents who can help you find the right property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

Waste of time no estimate

Makes you register and sign up, answer loads of questions before it will give you an estimate, for it to not even have one. Just farming data and a big waste of time. It should say before hand whether they have an estimate or not.

Guest · 13 March 2024

Agent replied · 26 October 2024

Hi,Thank you so much for leaving us a review. We are sorry that we are unable to provide a Zoopla estimate for your property at this point in time. Whether we display a Zoopla estimate for a property or not depends on the amount of data we have available for that home and for similar properties in the area. Our mission is to provide data on all homes in the UK - over 29 million currently. As Zoopla continually develops and evolves its industry leading insights, we have recently updated our house price estimate model resulting in significant accuracy improvements and increased coverage of UK properties.We aim to be as informative as possible and if we have sufficient information to create an estimate for a property, an estimated price range will automatically be generated.Many thanks,Zoopla Support

3/5

Trustpilot

I looked for property rentals I…

I looked for property rentals I available in & around the area that I currently live in Grangetown ,& specifically choose to look on zoopla for rentals that provide the zero deposit scheme,especially due to the fact that when I have looked for the zero deposit schemes on rental properties on thebprevious visits I had to zoopla & there where numerous ones available,however I was quite dissapointed to find that there was none this time,

Nicola · 12 December 2020

Agent replied · 26 October 2024

Hi Nicola, Thank you for sharing your feedback with us and for leaving us a 3 star review. We're happy to hear that you use our site to search for rental properties, and we hope we continue to help and support you in all things property related.All of the listings on our website are provided to us by estate agents and if you are unable to find the properties you require in the to rent section of our website, we also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

2/5

Trustpilot

Old ads just updated but sold out for…

Old ads just updated but sold out for months or sold out properties to sale.Cannot find a price for property only guide price, that means wasting time calling agencies for a simple price info.When u need a appointment to buy a property no one will answer emails, so I think zoopla is here to help up not to search at every agency in city… not helping that!

Mrs · 13 May 2022

Agent replied · 26 October 2024

Hi Mrs Mitieelu,Thank you so much for taking the time to leave us your feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Untrustworthy Property Information Listed.

My property is still listed incorrectly ( 1 bedroom flat instead of 3 bedroom house.) Land Reg., CT banding and Utility Co. support the latter, which is true.All properties on this development are houses.Last raised nearly 2 years ago, error remains.

Geor_D · 23 May 2024

Agent replied · 26 October 2024

Hi Geor_D,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.Unfortunately, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.Also, please note that your property attributes do not directly affect your estimate. Your house price estimate will continue to be updated every month.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Waste of resources!

This online calculator doesn't even know how many rooms are in a house so how can it calculate the value.It even has lesser houses on the same street valued at a higher price than bigger and better houses.At one time it would let you add details about any work that had been done on a property that would improve it and add to the value, not anymore.It should be called Guessla!

David · 1 October 2021

Agent replied · 26 October 2024

Hi David,Thank you so much for taking the time to leave us your feedback and we're sorry to hear of the experience you've had when using the Zoopla website.We have recently updated our property attributes data (i.e. property type, tenure and room numbers information) to a more accurate model. Fortunately, this now means our house price estimates and our property attributes data get updated every month.We're in the process of improving our data and we are working on a solution to allow home owners like yourself to have the ability to update property attributes on our site in the near future.We also appreciate how important the accuracy of the estimated house price range for your property is to you. Here is a Help Centre article that will explain a little bit more about where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897It is important to remember that our Zoopla estimates are intended to be used as a useful starting point for researching the value of your home and are not the same as an agent valuation. If you have recently refurbished your property by making material changes to its size or configuration, I strongly suggest speaking to one of our estate agents who will inspect your home and take into account its unique features. Please follow the link below to request an appraisal:https://www.zoopla.co.uk/valuation/If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

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