Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTenacy Move In Experience
Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.
Charlie · 26 April 2024
Agent replied · 7 February 2025
Dear Charlie,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotNo other Realtor like Chesterton
Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now
Kamila · 18 February 2022
Agent replied · 22 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotGreat services & very helpful staff
Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.
Zuzana · 8 November 2022
Agent replied · 22 October 2024
Hi Zuzana, thank you for your kind words and feedback, Bradley will be thrilled to hear this. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotMoving to london can be stressful …
I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad
Hasti · 14 February 2022
Agent replied · 22 October 2024
We are so pleased to hear this! Thank you Hasti.
★★★★★ 5/5
TrustpilotSean Fitzpatrick was most helpful
Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.
Barry · 19 August 2021
★★★★★ 5/5
TrustpilotHighly recommend professional services
Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.
Rodney · 2 April 2024
Agent replied · 22 October 2024
Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.
★★★★★ 5/5
TrustpilotGreat experience with Chestertons Chiswick lettings team
Great experience with Nikki and team in Chestertons Chiswick lettings office. They have always found good quality tenants quickly. Also very helpful with admin, queries and issues that arise when getting property ready for tenants. Very professional and great to work with.
Customer · 18 August 2021
★★★★★ 5/5
TrustpilotStephanie Langton
Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.
Adriana · 28 February 2025
★★★★★ 5/5
Trustpilotgood!
Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.
Caroline · 13 April 2024
Agent replied · 22 October 2024
Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotMichell Vasquez - Property Manager
Michell Vasquez (Property Mgr at Chestertons) has done a great job managing my flat. She is very responsive and has liaised effectively with my tenants to resolve a number of unforeseeable maintenance issues that have happened in the last 6 months.
Steph · 24 February 2025
★★★★★ 5/5
TrustpilotGood experience as tenants
We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.
B- · 29 July 2024
Agent replied · 22 October 2024
Hi B, thank you taking the time to write a great review. We are so glad Xiaoyi left no query unanswered and dealt with everything in a timely manner. We appreciate the support.
★★★★★ 5/5
TrustpilotVery good experience with Chestertons
Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.
Linda · 17 November 2022
Agent replied · 22 October 2024
Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!
★★★★★ 5/5
TrustpilotSpecial thank you to Ed Rice at Chestertons, Barnes…
Special thank you to Ed Rice at Barnes branch. He found us a gem in Barnes and negotiated great price. Throughout the process he was very helpful and went extra mile to secure the deal. True professional. As a real estate professional with over 16 years of experience in the field I can highly recommend Ed. Well done!
Pawel · 14 June 2021
Agent replied · 22 October 2024
Thank you for the five star review! Your kind words have been shared with Ed!
★★★★★ 5/5
TrustpilotFiona Davidson really came through
Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.
Lisa · 5 July 2024
Agent replied · 22 October 2024
Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!
★★★★★ 5/5
TrustpilotExcellent customer service
Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!
Carolina · 23 May 2022
Agent replied · 22 October 2024
Thank you for sharing! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotSelling our flat
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
Richard · 18 August 2021
Agent replied · 22 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Jasmine
Jasmine was really helpful throughout the entire process of getting our property rental in Kew, which was in demand from several other prospective tenants. Communication was clear and friendly the whole time, and the whole process was easy and straight forward.
Alex · 18 August 2021
★★★★★ 5/5
TrustpilotGreat experience with Chestertons South West lettings
We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.
Raquel · 15 August 2021
★★★★★ 5/5
TrustpilotThank you Stav
Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.
Amruta · 9 February 2022
Agent replied · 22 October 2024
Thank you for sharing your experience! We are so pleased to hear.
★★★★★ 4/5
TrustpilotFantastic service
Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.
Katie · 29 January 2024
Agent replied · 22 October 2024
Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!
★★★★★ 5/5
TrustpilotConsistently Reliable.
I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles
Charles · 19 June 2023
Agent replied · 22 October 2024
Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!
★★★★★ 5/5
TrustpilotExcellent service from Juliette.
Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!
Gianni · 4 August 2024
Agent replied · 22 October 2024
Thanks so much for the review!
★★★★★ 5/5
TrustpilotGreat viewing
Went on a viewing recently with a young man called Ollie. Very professional and felt extremely taken care of. Wouldn’t hesitate to book again.
Annabel · 28 June 2024
Agent replied · 22 October 2024
Hi Annabel.Thank you for the great review and sharing your experience with Ollie. We are so glad he was professional and took care of you.Thank you for the support and should you require any further assistance, we will be happy to help.Best WishesChestertons
★★★★★ 5/5
TrustpilotContacted Juliette for a flat viewing…
Contacted Juliette for a flat viewing and she was really helpful. Very responsive and made herself available quite quickly. Pretty smooth operation
David · 1 August 2024
Agent replied · 22 October 2024
Thank you
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