Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotChloe Ross and the Whickham team were…
Chloe Ross and the Whickham team were very friendly and kept me updated regularly. They made the process a lot less stressful!
Ben · 5 September 2024
Agent replied · 25 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotFirst class service from Pattinsons Alnwick
Claire at Pattinson Alnwick was a friendly, reassuring and diligent presence throughout the process of buying my lovely cottage. Excellent communication meant I felt in the loop throughout, the service was so personable at no time did I feel uncomfortable to phone with any concern or question, truly great service.
Joy · 9 May 2019
★★★★★ 5/5
TrustpilotGreat service from Pattinsons
Great service from Pattinsons, Hayley was very helpful and always responded quickly, ensuring the whole process was as smooth as possible.
Cath · 11 November 2023
★★★★★ 5/5
TrustpilotGraham at the Blyth branch is an…
Graham at the Blyth branch is an absolute joy to deal with. He kept me informed throughout with his brilliant personality and warmth it felt like I was talking to a friend! I cannot praise him enough for making a stressful process much more pleasant. I'll miss our chats! Graham you are an asset to the branch and I cannot thank you enough ❤️
Nicola · 28 February 2024
★★★★★ 2/5
TrustpilotTerrible
I would have given Pattinson more stars but they recommend a conveyancer and I was ripped off. Do not use any solicitor that Pattinson recommend!!! I ended up paying more than double the price that I should have paid. Terrible experience!
Donna · 20 July 2023
Agent replied · 11 June 2024
Hi Donna. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
GoogleI have dealt with Pattinsons a number of times over the past 20 years and have recently dealt with the Houghton le Spring office I can't speak highly enough of them they were very understanding of our situation and gave us an honest and knowledgeable valuation on my parents property.
Elaine · 17 October 2018
★★★★★ 5/5
TrustpilotThank you Pattinsons
Thank you Pattinsons, so easy to deal with! Comminications was great and less than a week turn around and we had our keysShout out to Dean and Cerys Highly recommend
Scott · 30 January 2023
★★★★★ 4/5
TrustpilotRachel Ratcliffe was very helpful &…
Rachel Ratcliffe was very helpful & kept me informed of everything thats was going.Thank you for all your help Rachel really appreciate it 🌸
MS · 29 July 2023
★★★★★ 5/5
TrustpilotGreat service
Eloise has been most helpful from the start in getting the tenancy sorted for my mam. Thank you
Debra · 19 December 2023
★★★★★ 5/5
TrustpilotPattinsons in Jarrow are amazing
Pattinsons in Jarrow are amazing, their staff do what they say they will do, when they say that they will do it, a very rare commodity today I find. Honest, hardworking, thank you Dean and Jason
Restorative · 11 May 2022
★★★★★ 1/5
Trustpilotshocking website
Awful clunky and dysfunctional website to navigate, put your post code in and basically it searches the UK and gives you the results accordingly, I mean since when has London ever been in NE29...
Mkdodd · 12 December 2023
Agent replied · 11 June 2024
thanks for the feedback, please see the NE29 results https://www.pattinson.co.uk/buy/property-search?Latitude=55.0128152&Longitude=-1.478701&propertySearchType=buy&LocationName=North+Shields+NE29%2C+UK&Radius=1&PriceFrom=&PriceTo=&BedroomsTo=&PropertyTypes=
★★★★★ 5/5
TrustpilotWe are buying a new house and selling…
We are buying a new house and selling our house. Carly has been great, fast and friendly service. House sold within the week. Would highly recommend. First class service. ⭐️⭐️🌟⭐️⭐️
Customer · 5 January 2023
★★★★★ 5/5
TrustpilotHighly Recommended
Just sold a property with Pattinsons in NE62 postcode area in less than a week. Dealt with Jane and Vicky from Bedlington office. They were absolutely outstanding. Couldn’t have been more helpful in difficult family circumstances (bereavement). Highly recommend.
David · 19 November 2021
★★★★★ 1/5
TrustpilotKeep away from the Sunderland branch as…
Keep away from the Sunderland branch as they will cause you much stress and anxiety.Shocking experience.Treat terribly would never ever use them.Houghton branch a million times better!!!Would give Sunderland branch zero stars for our disgusting stressful experience.Will not name the girl but if you read other reviews you will see who to keep well away from!!!!
John · 16 September 2021
Agent replied · 11 June 2024
Hi John, we are aware of the issue you have experienced in making an offer on a property. Can we kindly ask that you raise a formal complaint through our complaints procedure? I believe beth has shared this with you and Tracey-Ann.
★★★★★ 5/5
TrustpilotI can't thank the team at blyth branch…
I can't thank the team at blyth branch enough for everything they have done to make buying a house alot more easier. Especially Linda. Nothing has been an issue and any questions I have had she has been straight back on the phone to me. Thankyou all again.
Amber · 24 May 2019
★★★★★ 5/5
TrustpilotLyndsay was brilliant
Lyndsay was brilliant. She was knowledgable and really helpful, thank you for your help.
Mr · 26 February 2024
★★★★★ 5/5
TrustpilotThis Estate Agent is definitely the…BEST
This Estate Agent is definitely the best....If you are thinking about buying or selling, head in the direction of Pattinsons..!!....they are without a doubt a very professional team....Compliment especially to Adam and Ruth in the North Shields office who have worked tirelessly to get me FABULOUS results..!
Satisfied · 12 September 2019
★★★★★ 5/5
TrustpilotCouldn’t thank Lynsdsay and her team…
Couldn’t thank Lynsdsay and her team enough, great communication all throughout valuation of our home and putting it up for sale. Would highly recommend and would definitely use again!
Miss · 17 January 2023
★★★★★ 5/5
TrustpilotWhat an absolutely first class level of…
What an absolutely first class level of customer service from the staff at Pattinson’s. My father’s home had to be sold in order to fund his care, which is stressful to say the least! The team at Pattinson’s were so supportive throughout the process and managed the sale professionally and effectively from start to finish. I couldn’t believe how helpful and empathetic they were, what a lovely team. Thank you so much for all your hard work!
Rob · 16 January 2023
★★★★★ 5/5
TrustpilotGood information about available…
Good information about available properties, very prompt responses to queries, and excellent problem-solving. Particular thanks to Sophie and Marc.
Susan · 31 October 2023
★★★★★ 5/5
TrustpilotVery friendly service and always…
Very friendly service and always available to answer any queries, question or concerns. This is my first time using the service and was very nervous. The Lettings Administrator was extremely reassuring, helpful and always on hand to answer. Highly recommend!
James · 22 July 2021
★★★★★ 5/5
TrustpilotI moved to the area for work and needed…
Excellent service. I moved to the area for work and needed a fast turnaround. I would like to thank Joanne and the team for helping me find my flat and ensuring everything was done very quickly, in a week I was moving in and everything went smoothly.
Cat · 24 May 2019
★★★★★ 5/5
TrustpilotThank you Jason and Alison x
I’d like to Thank Jason and Alison from Jarrow branch. For being so friendly, approachable and conscientious. They were always there to answer any concern or to keep me updated. Their work ethic is second to none! Thank you.
Shirley · 8 September 2021
★★★★★ 5/5
TrustpilotGreat experience with Charlotte and Sue…
Great experience with Charlotte and Sue from the Morpeth branch during viewings. Very helpful and kind.
M.R · 18 October 2024
Agent replied · 25 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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